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Must have exp in Django. [ Mandatory]
- The ability to problem-solve and critically think.
- High level of knowledge of Python and the Django framework.
- Familiarity with event driven programming as well as the MVC.
- Good understanding of SQL databases.
- Good understanding of REST APIs.
Roles & Responsibilities:
- Providing timely and effective technical support to customers via various channels such as phone, email, chat, or in-person.
- Address customer inquiries, concerns, and issues regarding products or services.
- Guide customers through troubleshooting steps to diagnose and resolve technical problems.
- Analyze customer issues to determine root causes and provide effective solutions.
- Escalate complex technical issues to higher-level support or development teams when necessary, ensuring timely resolution.
- Develop a deep understanding of the company's products or services to effectively assist customers.
- Stay updated on product updates, features, and enhancements to provide accurate information to customers.
- Communicate technical information to customers in a clear and understandable manner, avoiding technical language when not necessary.
- Provide regular updates to customers regarding the status of their technical issues and expected resolution times.
- Ensure that customer inquiries and issues are handled with high quality and professionalism.
- Collaborate with cross-functional teams such as sales, product development, and quality assurance to communicate customer feedback and improve products and services.
- Assist in training new team members on product knowledge and support processes.
- Stay updated on industry trends, technologies, and best practices related to technical support.
Requirements
- Job Location: Jaipur, Rajasthan
- Experience: Fresher
I'm Hiring for a Telesales Representative Profile
Location: Jaipur, Rajasthan
Experience: 6 Months- 2 years
JOB DESCRIPTION: Telesales Representative
Requirements:
- Excellent communication and interpersonal skills.
- Prior experience in telesales or a related field is preferred.
- Ability to understand and convey pharmaceutical product information.
- Proficiency in using telecommunication and CRM software.
- Strong persuasive skills and ability to handle rejection.
Benefits:
- Competitive salary up to ₹18,000 per month.
- Incentives and bonuses based on performance.
- Opportunity for career growth within the company.
- Comprehensive training and support.
Job involves coordinating with companie's HRs , Screening candidates and lining up of interviews.
Candidate should have 0 to 2 years of experience in similar field or in HR.
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Job description :
We are hiring an Inside Sales Manager who will help drive high-quality output from our Inside Sales Team of Team Leads & Telesales Executives with 100+ members, owning their input metrics and the revenue generated from their efforts, in addition to managing team morale, hiring, training, upskilling and attrition
You will be working closely with the internal stakeholders and will be responsible for sales strategy, implementation, and process optimization.
Job Roles and Responsibilities:
- Create a sales strategy for our range of products & execute it with excellence.
- Train TeleSales Team Representatives to deliver their best in every call that they do & adhere to Company’s promises & call flow.
- Own the entire sales funnel & improve conversion rates, generating Sales Reports
- Work closely with the recruitment team to find exceptional talents for the telesales team.
- Focus on finding out the key tracking metrics for performance improvement and implementing them.
- Engage with internal stakeholders viz. Marketing, operations, etc. for smooth operations and improvements.
Who Would Be a Best Fit:
- 5+ years of experience in Inside Sales/telesales experience in a B2C environment is mandatory.
- Building, developing & leading a high performance in telesales team.
- Managed a sales quota of more than 1 crore per month.
- Is required to be a great people manager and should have managed 100+ Team members/Large Teams experience.
- Has delivered exponential growth in previous roles by turning around the sales team performance by leveraging technology with innovative solutions.
- Have exemplary people management skills with inspirational leadership skills.
- Have showcased the ability to connect with team members & lead them to achieve stretch goals.
- Has a growth mindset Identifies opportunities & has a successful track record of delivering in a dynamic & undefined environment.
- Comes with very strong problem-solving skills.
- Has proven ability to do root cause analysis, create & execute long term sustainable solutions.
- Have very strong communication skills.
- Should be able to work with both internal & external stakeholders exceedingly well.
Felicity literally means "happiness". Stress, anxiety, and other discomforts are part of mental health beyond diagnosable psychiatric illnesses. Mental health is a priority at every stage of life, from childhood to adulthood. ‘Therapy’, the word itself means a solution to all problems. We at Felicity serve happiness and relief as an all-time meal to you by providing online accessible and affordable top-quality therapy sessions. We have a team of 80+ Counseling Therapists aiming to improve mental health and illness. We strive to achieve endless happiness and satisfaction for everyone. As a part of our mission to make the world a happier place, we aim to spread awareness and offer the right therapy at the right time to improve people's well-being.
In 2019, Pratika & Vaibhav founded Felicity with a vision to build a better world. Pratika is an XLRI, Jamshedpur alumnus with a career spanning over 12 years in the HR and business domains. Vaibhav is an SPA, Delhi, and IMT alumnus. A former Deloitte professional, he has specialized in valuations, mergers, and acquisitions, as well as buy and sell advisory services. These sibling pairs are serial entrepreneurs who aim to make a mental health and wellness ecosystem that can be a one-stop solution for all mental health needs!
http://www.felicity.care" target="_blank">www.felicity.care
https://www.felicity.care/mental-health-community/about-the-company" target="_blank">https://www.felicity.care/mental-health-community/about-the-company
https://yourstory.com/2020/07/startup-bharat-jaipur-based-felicity-bridging-mental-health" target="_blank">https://yourstory.com/2020/07/startup-bharat-jaipur-based-felicity-bridging-mental-health
Responsibilities:
- Stay up to date with the Felicity therapy plans information, process, and other FAQs typically asked by customers.
- Connect with potential customers, gain an understanding of their needs, and convince them to enroll in a therapy plan.
- Assess the background of all the counselors and recommend the most suitable counselor to each customer if they need assistance choosing one.
- Gather customer information on call and update it on the CRM.
- Maintain meaningful relationships with existing customers to ensure that they are retained.
- Identify and nurture high-quality leads (people who are likely to buy).
- Ensure timely follow-ups with all potential customers to close the sale.
Requirements:
- Graduate from a recognized college or university and an experience of at least 1 year in the relevant field.
- The ability to speak regional Indian languages & having experience with CRM software will be an advantage.
- Exceptional verbal, oral & written communication skills.
- Willingness to learn, a positive outlook & result-orientedness.
- An in-depth understanding of sales principles, strategies, and tactics.
- Empathetic & patient to handle customers in a more efficient manner.
WHY FELICITY? –
We are a fast-paced, seed-funded organization with more than 100 employees. We're a fun bunch of hustlers who are passionate about making the world happier. We all act like founders - that is how much ownership everyone takes! Pizza Lunches, Charades Saturdays & Distressed Denim are di rigueur. If you relate to the company's mission and want to be a part of it, here is your chance, to make the world happier, one life at a time.
We, at GlobalShiksha, are on a mission to Make Learning Fun for the K-12 segment by delivering high-quality, affordable supplementary educational products. The GlobalShiksha team of 150+ people works out of offices in Bengaluru. We- re backed by the top investor of the world, Accel Partners. Founded in 2011 by an IIT Graduate, GlobalShiksha is among top five Ed-tech companies of India and has the trust of 1 million parents. We are hiring a HR Manager who can take care of hiring and team building.
Responsibilities:
- Develop and implement HR strategies and initiatives aligned with the overall business strategy
- Bridge management and employee relations by addressing demands, grievances or other issues
- Manage the recruitment and selection process
- Support current and future business needs through the development, engagement, motivation and preservation of human capital
- Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
- Nurture a positive working environment
- Oversee and manage a performance appraisal system that drives high performance
- Maintain pay plan and benefits program
- Assess training needs to apply and monitor training programs
- Report to management and provide decision support through HR metrics
- Ensure legal compliance throughout human resource management
- Coordinate with hiring managers to identify staffing needs.
- Determine selection criteria.
- Source potential candidates through online channels (e.g. social platforms and professional networks).
- Plan interview and selection procedures, including screening calls, assessments and in-person interviews.
- Must have experience in bulk hiring, college hiring, etc.
- Assess candidate information, including resumes and contact details, using our Applicant Tracking System.
- Design job descriptions and interview questions that reflect each position's requirements.
- Lead employer branding initiatives.
- Forecast quarterly and annual hiring needs by department.
- Foster long-term relationships with past applicants and potential candidates.
Requirements:
- Proven working experience as HR Manager or other HR Executive
- People oriented and results driven
- Demonstrable experience with Human Resources metrics
- Knowledge of HR systems and databases
- Ability to architect strategy along with leadership skills
- Excellent active listening, negotiation and presentation skills
- Competence to build and effectively manage interpersonal relationships at all levels of the company
- In-depth knowledge of labor law and HR best practices
- Must have experience in hiring preferably for BPOs.
- Familiarity with social media, resume databases and professional networks.
- Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods.
- Excellent verbal and written communication skills.
- A keen understanding of the differences between various roles within organizations.
- Degree in Human Resources or related field
Key responsibilities:
- Plan and execute Web, SEO/SEM, Database Marketing, Email, Social media, and Advertising campaigns
- Design, Build, and maintain Social Media presence
- Measure and report performance of Digital marketing campaigns and assesses against goals (ROI and KPIs).
- Identify trends, insights and optimize approach based on the insights.
- Plan and execute periodic Content Calendar for Branding and Inbound lead acquisition
- Create landing pages and optimize user experience for Lead Acquisition
- Should be able to plan and execute Webinars, Seminars and Events
Skills:
- MBA or PGDM in Marketing
- 6+ years of experience in Digital Marketing for IT/ITES Services Industry
- Must have exposure in marketing of Digital Technologies and Services like Cloud, Analytics, APIs, Software Development & Channels
- Good to have experience in using HubSpot as Marketing Tool
- Must have excellent verbal and written Communication skills with exposure to Global Clients
Requirements :
1. Students pursuing Graduation or Post Graduation.
2. Should have a good academics record.
3. Should have good communication skills
4. Better in write and speak English