Job description :
We are hiring an Inside Sales Manager who will help drive high-quality output from our Inside Sales Team of Team Leads & Telesales Executives with 100+ members, owning their input metrics and the revenue generated from their efforts, in addition to managing team morale, hiring, training, upskilling and attrition
You will be working closely with the internal stakeholders and will be responsible for sales strategy, implementation, and process optimization.
Job Roles and Responsibilities:
- Create a sales strategy for our range of products & execute it with excellence.
- Train TeleSales Team Representatives to deliver their best in every call that they do & adhere to Company’s promises & call flow.
- Own the entire sales funnel & improve conversion rates, generating Sales Reports
- Work closely with the recruitment team to find exceptional talents for the telesales team.
- Focus on finding out the key tracking metrics for performance improvement and implementing them.
- Engage with internal stakeholders viz. Marketing, operations, etc. for smooth operations and improvements.
Who Would Be a Best Fit:
- 5+ years of experience in Inside Sales/telesales experience in a B2C environment is mandatory.
- Building, developing & leading a high performance in telesales team.
- Managed a sales quota of more than 1 crore per month.
- Is required to be a great people manager and should have managed 100+ Team members/Large Teams experience.
- Has delivered exponential growth in previous roles by turning around the sales team performance by leveraging technology with innovative solutions.
- Have exemplary people management skills with inspirational leadership skills.
- Have showcased the ability to connect with team members & lead them to achieve stretch goals.
- Has a growth mindset Identifies opportunities & has a successful track record of delivering in a dynamic & undefined environment.
- Comes with very strong problem-solving skills.
- Has proven ability to do root cause analysis, create & execute long term sustainable solutions.
- Have very strong communication skills.
- Should be able to work with both internal & external stakeholders exceedingly well.

About Globalshiksha.com
About
Connect with the team
Similar jobs
Role & Responsibilities
Extract insights from large datasets to support data-driven decision-making
Develop and automate routine dashboards for daily, weekly, and monthly KPI tracking
Conduct custom analyses to optimize user onboarding, activation, conversion, and retention funnels
Cohort users and track actual and predicted Lifetime Value (LTV)
Build forecast models and create meaningful alerts for business leaders
Collaborate with cross-functional teams to define short and long-term strategic focus areas
Provide actionable insights and recommendations to relevant teams
Create, standardize and maintain documentation frameworks and taxonomy across businesses
Ideal Candidate
Expertise in data analysis tools (SQL, Excel, Python, R), dashboard creation and visualization platforms (Tableau, Power BI among others) for effective reporting at various organizational levels
Excellent communication skills with the ability to influence stakeholders at all levels with the agility to work autonomously and collaboratively within a team environment
Proven ability to translate complex analytical concepts into clear, actionable insights for non-technical stakeholders
Strong background in statistical analysis and experimental design for robust hypothesis testing
Experience with A/B testing tools and methodologies in digital product environments
Skill in creating and maintaining comprehensive documentation systems
Role Overview
We are seeking an experienced Manager - Quality Control with 5-10 years of experience in brand jewelry
manufacturing. The ideal candidate will have a strong technical background, people management skills, and
direct experience handling customer interactions. This role demands a thorough understanding of jewelry
processes, quality control methodologies, and technical specifications.
Location: Andheri East, Chakala, SEEPZ
Compensation: ₹15 to ₹18 LPA
Day to Day-Key Responsibilities
Lead and manage the quality control department, ensuring all jewelry production meets the highest
standards.
Oversee customer interactions for the past 5 years, managing client expectations and addressing
quality concerns directly.
Apply Quality Control (QC) tools to monitor and improve the production process.
Ensure compliance with jewelry specifications, including the use of CAD models, CAM, and four-
view designs for accurate product realization.
Supervise the entire jewelry manufacturing process, including setting tools, polishing, buffing, filing,
and other related activities.
Identify and address rework and rejection areas in production and prepare Corrective and Preventive
Action (CAPA) plans.
Train and mentor team members in QC tools and methodologies.
Work collaboratively with production, design, and customer service teams to ensure all jewelry
products meet design specifications and customer requirements.
Qualifications
Engineering Graduate or equivalent qualifications in a related field.
5-10 years of experience in brand jewelry manufacturing, with a strong background in Quality Control.
Proven experience handling customer interactions in the last 5 years.
Certification or training in Quality Control tools is preferred.
Strong understanding of the mechanicals, CAD/CAM, and specifications of jewelry designs.
Expertise in all jewelry production processes, including setting, polishing, filing, and tool usage.
Excellent communication and people management skills.
Skills & Competencies:
Proficient in CAD/CAM software and able to interpret technical design specifications.
Strong problem-solving abilities with a focus on quality improvement and process optimization.
Able to lead and motivate teams effectively.
Capable of preparing and implementing CAPA plans to minimize product rework and rejection.
- Dialing 50-80+ calls and counseling students who have enquired about the product/ services.
- Scheduling free demo lectures for the students.
- Doing post demo calls and closing sales.
- Maintaining a pipeline of all sales administration using CRM software.
- Work on targets and under pressure as this is a hardcore sales profile.
- Flexible to work on additional days and hours.
Moreover, technical support needs to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.
Technical Support Responsibilities:
Identifying hardware and software solutions.
Troubleshooting technical issues.
Diagnosing and repairing faults.
Resolving network issues.
Installing and configuring hardware and software.
Speaking to customers to quickly get to the root of their problem.
Providing timely and accurate customer feedback.
Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.
Replacing or repairing the necessary parts.
Supporting the roll-out of new applications.
Providing support in the form of procedural documentation.
Managing multiple cases at one time.
Testing and evaluating new technologies.
Conducting electrical safety checks on equipment.
Technical Support Requirements:
Degree/Diploma in computer science or information technology.
Prior experience in tech support, desktop support, or a similar role.
Proficiency in Windows/Linux/Mac OS.
Experience with remote desktop applications and help desk software.
Attention to detail and good problem-solving skills.
Excellent interpersonal skills.
Good written and verbal communication.
- Job Title:- Team Lead
- :- B. Tech / B. E in (CS/ IT/ Electronics)/ MCA
- Years of Exp.:- 10 years
- Location:- DoIT, Yojana Bhawan, C Scheme, Jaipur
Technical Experience:-
- Manage Design, development and delivery of application and Maintain high standards of software quality within the team by establishing good practices and habits.
- Technical Knowledge in Software Development and server Architecture.
- Experience of QMS and SDLC Processes Successful handling of IT Technology projects in Software systems.
- Interact with the client to create technology specifications from business requirements for modules within the project.
- Project experience in a Web technologies, mobile technologies, enterprise web software and Prior experience of working in PHP (CI, Laravel), Mysql, Jquery, Javascript HTML and Ajax.
- Strong professional experience in programming primarily around C#, SQL Server.
- Focus on MVC, Jquery.
- Strong experience in Design Patterns, Multithreading, OOPS concept.
- Strong debugging skills.
- Strong database programming skills.
- Experience with JavaScript, jQuery, and other related front-end web technologies.
- Should have strong HTML, CSS & UI Development knowledge.
- Passionate about building high-quality systems with software implementation best practices.
- Candidates having experience with Angular 7/8 & Xamarin will be preferred (not mandatory).
- Dot Net Full Stack Skills required: HTML; CSS; Bootstrap; JavaScript; jQuery/ Angular JS; AJAX; Web API; C#; SQL Server (database) ASP.NET( Ado.Net + Stack Management Techniques) MVC/ Asp.Net Core.
- A candidate with 2+ years of experience in building high-quality Android apps.
- A strong understanding of the full life cycle of app development.
- Experience in designing, developing, debugging and deploying software for server-side development using Java/ Kotlin language.
- Understanding and the sound of Android SDK, in different versions of Android, and how to effectively write code for a multitude of Android devices.
- Excellent knowledge of Android design principles and third-party libraries
- Experience in building RESTful API's focusing on integration with back-end services.
- Hands on experience with continuous integration.
- Passionate about Android and are always up to date with the latest industry trends concerning OS, devices, applications, web technologies and new user interactions as they are released.
- Strong experience in e-learning and instructional design.
- Ability to design, develop and build blended learning experiences
- Review storyboards and final product build.
- Familiar with full CDLC, including Analysis, Storyboarding, Review, theories.
- Should be able to communicate effectively in visual, oral, and written form and deliver engaging e-learning content
- Client interaction/ management.
- Will be involved in Cross-functional activities to get the task done.
- Candidates from only Edu-tech or Education industry to apply for the role.
- Excellent Written and Verbal Communication is a must.
- Permanent WFH Opportunity.
Required Skills: ios + JS + flutter + bluetooth (all 4 are mandatory)
Experience in developing native apps.
Minimum Total Experience: 4+
Flutter Experience: 2+









