BUSINESS DEVELOPMENT MANAGER at Globalshiksha.com · Jaipur · 7 - 10 years · ₹5L - ₹8L / yr · Profitable · Posted 24 May 2022
Job description :
We are hiring an Inside Sales Manager who will help drive high-quality output from our Inside Sales Team of Team Leads & Telesales Executives with 100+ members, owning their input metrics and the revenue generated from their efforts, in addition to managing team morale, hiring, training, upskilling and attrition
You will be working closely with the internal stakeholders and will be responsible for sales strategy, implementation, and process optimization.
Job Roles and Responsibilities:
- Create a sales strategy for our range of products & execute it with excellence.
- Train TeleSales Team Representatives to deliver their best in every call that they do & adhere to Company’s promises & call flow.
- Own the entire sales funnel & improve conversion rates, generating Sales Reports
- Work closely with the recruitment team to find exceptional talents for the telesales team.
- Focus on finding out the key tracking metrics for performance improvement and implementing them.
- Engage with internal stakeholders viz. Marketing, operations, etc. for smooth operations and improvements.
Who Would Be a Best Fit:
- 5+ years of experience in Inside Sales/telesales experience in a B2C environment is mandatory.
- Building, developing & leading a high performance in telesales team.
- Managed a sales quota of more than 1 crore per month.
- Is required to be a great people manager and should have managed 100+ Team members/Large Teams experience.
- Has delivered exponential growth in previous roles by turning around the sales team performance by leveraging technology with innovative solutions.
- Have exemplary people management skills with inspirational leadership skills.
- Have showcased the ability to connect with team members & lead them to achieve stretch goals.
- Has a growth mindset Identifies opportunities & has a successful track record of delivering in a dynamic & undefined environment.
- Comes with very strong problem-solving skills.
- Has proven ability to do root cause analysis, create & execute long term sustainable solutions.
- Have very strong communication skills.
- Should be able to work with both internal & external stakeholders exceedingly well.
Shubham Vishwakarma
Full Stack Developer - Averlon
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_What You’ll Do:_
✔ Lead & coach a team of 4 -5 inside sales executives
✔ Monitor pipeline, improve conversions, run daily reviews
✔ Handle key client calls & close high-value deals
_You Should Have:_
▪️ 2-4 years in Inside Sales, 1+ year as Team Lead
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Sales Strategy and Revenue Management
Develop and implement company-wide sales strategies to achieve revenue, gross profit, and profitability targets.
Set and monitor sales budgets, targets, and performance objectives across all branches and sales teams.
Identify sales gaps and implement corrective actions to improve performance and achieve company objectives.
Sales Team Leadership and Performance Management
Lead, coach, and develop Sales Managers, Branch Managers, and sales personnel to achieve individual and team targets.
Conduct regular sales performance reviews, provide direction, and identify training and development needs.
Promote a high-performance sales culture focused on accountability, customer service, teamwork, and results.
Business Development and Market Expansion
Identify and pursue new business opportunities, major accounts, projects, and strategic partnerships.
Develop strategies to expand the company’s market presence across Papua New Guinea.
Monitor market trends, competitor activities, customer requirements, and emerging opportunities to guide sales initiatives.
Key Account and Customer Relationship Management
Build and maintain strong relationships with key corporate, government, and institutional customers.
Support branches and sales teams in major quotations, tenders, negotiations, and strategic account development.
Ensure high standards of customer service and timely resolution of significant sales and customer concerns.
Sales Forecasting, Pipeline and Reporting
Maintain accurate company-wide sales forecasts and monitor the sales pipeline, quotations, tenders, and major opportunities.
Review branch and sales team performance against budget and provide regular sales reports and recommendations to senior management.
Ensure accurate and timely reporting of sales activities, results, margins, and business opportunities.
Product, Pricing and Margin Management
Work closely with management and relevant departments on product positioning, pricing, promotions, and sales campaigns.
Ensure sales teams understand the company’s ICT solutions, copiers, hardware, furniture, appliances, and other product offerings.
Monitor sales margins and ensure transactions support the company’s profitability objectives.
Cross-Functional Coordination and Compliance
Work closely with Branch, Operations, Service, Software, Stocks, Accounts, and Purchasing teams to support customer requirements and business objectives.
Ensure sales activities comply with company policies, procedures, approved pricing, credit requirements, and applicable standards.
Key Responsibilities
• Generate leads and make cold calls and reference calls to arrange a meeting for discussion.
• Develop a growth strategy to bring financial gains and delighting clients.
• Suggest ways and means to endorse the products and services of the organization.
• Keep a close tab on the strategic moves made by the competitors.
• Maintain and manage records of sales, revenue, collections, invoices and others.
• Build long-term association with the existing clients and prospects.
• Nurture the subordinates to turn into thorough professionals.
• Prepare bespoke sales contracts
• Attend conferences, exhibitions and fairs to promote the company’s offerings.
• Develop new markets and regions to promote the products and services of the organization.
• Align personal goals with the vision and key objectives of the organization.
Oversee day-to-day sales operations and ensure smooth, structured, and timely execution of sales activities. • Develop daily, weekly, and monthly work plans for the sales team, clearly defining priorities, activities, targets, and expected outcomes. • Plan and allocate team activities based on business priorities, workload, individual capabilities, and sales requirements. • Monitor execution against planned activities and proactively address delays, gaps, and productivity issues. • Ensure every team member has clearly defined responsibilities, targets, priorities, and timelines. • Use Project Management tool to effectively for assigning, tracking, and monitoring tasks across team members. • Build a culture of ownership, accountability, timely execution, and measurable performance.
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Full Stack Developer - Averlon