BUSINESS DEVELOPMENT MANAGER

Job description

We are looking for enthusiastic Telesales executives to join our team and drive sales through effective telephone-based outreach.

Key Responsibilities

Outbound Calls: Make outbound calls to prospective customers to promote and sell our products/services.

Sales Conversion: Effectively convert leads into sales by understanding customer requirements and offering tailored solutions.

Follow-Up: Conduct follow-up calls to nurture leads and close sales opportunities.

Record Keeping: Maintain accurate records of calls, sales, and customer interactions in the CRM system.

Target Achievement: Meet and exceed daily, weekly, and monthly sales targets and KPIs.

Team Collaboration: Work closely with other team members to share best practices and improve sales strategies. Strong communication and negotiation skills

Sales Strategy and Revenue Management

Develop and implement company-wide sales strategies to achieve revenue, gross profit, and profitability targets.

Set and monitor sales budgets, targets, and performance objectives across all branches and sales teams.

Identify sales gaps and implement corrective actions to improve performance and achieve company objectives.

Sales Team Leadership and Performance Management

Lead, coach, and develop Sales Managers, Branch Managers, and sales personnel to achieve individual and team targets.

Conduct regular sales performance reviews, provide direction, and identify training and development needs.

Promote a high-performance sales culture focused on accountability, customer service, teamwork, and results.

Business Development and Market Expansion

Identify and pursue new business opportunities, major accounts, projects, and strategic partnerships.

Develop strategies to expand the company’s market presence across Papua New Guinea.

Monitor market trends, competitor activities, customer requirements, and emerging opportunities to guide sales initiatives.

Key Account and Customer Relationship Management

Build and maintain strong relationships with key corporate, government, and institutional customers.

Support branches and sales teams in major quotations, tenders, negotiations, and strategic account development.

Ensure high standards of customer service and timely resolution of significant sales and customer concerns.

Sales Forecasting, Pipeline and Reporting

Maintain accurate company-wide sales forecasts and monitor the sales pipeline, quotations, tenders, and major opportunities.

Review branch and sales team performance against budget and provide regular sales reports and recommendations to senior management.

Ensure accurate and timely reporting of sales activities, results, margins, and business opportunities.

Product, Pricing and Margin Management

Work closely with management and relevant departments on product positioning, pricing, promotions, and sales campaigns.

Ensure sales teams understand the company’s ICT solutions, copiers, hardware, furniture, appliances, and other product offerings.

Monitor sales margins and ensure transactions support the company’s profitability objectives.

Cross-Functional Coordination and Compliance

Work closely with Branch, Operations, Service, Software, Stocks, Accounts, and Purchasing teams to support customer requirements and business objectives.

Ensure sales activities comply with company policies, procedures, approved pricing, credit requirements, and applicable standards.

Title: Team Lead

Positions: 1

Experience: 1+ Edtech Team Handling experience

Fixed CTC- Up to 11 LPA

Incentives- Up to 4 LPA

What we are looking for

• Mandatory: Prior team-handling experience in EdTech sales
• Fluency in Bengali is mandatory
•  Strong experience in managing and mentoring sales/admission counsellors
• Excellent communication and interpersonal skills
• Strong understanding of the EdTech sales/admission funnel
• Ability to drive team performance and achieve revenue targets
• Strong coaching, objection-handling and problem-solving skills
• Data-driven approach with good knowledge of sales metrics/KPIs
• Stable career history and strong people-management skills

Roles & Responsibilities

• Lead, manage and motivate a team of Academic/Admission Counsellors.
• Drive daily, weekly and monthly team sales targets.
• Monitor individual and team performance through key sales metrics.
• Conduct regular coaching, feedback and performance reviews.
• Support counsellors in handling difficult leads and objections.
• Track funnel movement, conversions and revenue performance.
• Ensure process adherence and maintain a high-quality sales pipeline.
• Coordinate with internal teams to improve overall business performance.

Apply now to grow your career in a fast-growing EdTech industry. 

Role Description:

The role is a full-time, on-site position based in our HSR Layout, Bengaluru office. The tele sales professional will conduct outbound and inbound calls to engage potential and existing clients, present Life Designer’s services, and convert leads into opportunities.

Day-to-day tasks include understanding client needs, explaining service offerings, updating CRM records, and following up on prospects to close sales. The role also involves coordinating with internal teams, providing clear communication to clients, and maintaining high standards of customer experience.

Qualifications:

• Strong Sales skills with the ability to generate leads, pitch services, and close deals over the phone.
• Excellent Communication abilities, including clear verbal communication, active listening, and professional phone etiquette.
• Customer Service and Customer Support skills to handle inquiries, resolve basic issues, and build long-term client relationships.
• Experience in Training or a willingness to learn sales scripts, product knowledge, and tele sales best practices.
• Proven experience in tele-sales, inside sales, or a similar client-facing role, preferably in tech, digital, or service industries.
• Comfort using CRM tools, call tracking systems, and basic productivity software.
• Ability to work in a fast-paced environment, meet targets, and manage multiple leads simultaneously.

Minimum educational qualification: A high school diploma; a bachelor’s degree in business, marketing, or related fields is an advantage.

Job Description:

We are seeking dynamic and motivated individuals to join our team as Management Trainees in Inside Sales. This is a campus hiring opportunity for fresh graduates or individuals with up to 1 year of experience. The ideal candidates should be fluent in English and will be based in Hyderabad.

Responsibilities:

Inside Sales:

Engage in outbound calling and email campaigns to generate leads and promote products/services.

Work towards achieving sales targets and key performance indicators.

Market Research:

Conduct market research to identify potential customers and industry trends.

Gather information on competitor activities and market dynamics.

Customer Relationship Management:

Build and maintain positive relationships with customers.

Address customer inquiries and provide information about products/services.

Language Proficiency:

communicate effectively with customers in different regions.

Training and Development:

Participate in training programs to enhance product knowledge and sales skills.

Stay updated on industry best practices and sales techniques.

Collaboration:

Work collaboratively with the sales team and other departments to achieve overall business objectives.

Coordinate with team members to share insights and strategies.

Sales Reporting:

Maintain accurate and up-to-date records of customer interactions and sales activities.

Provide regular reports on sales performance to the management.

Adaptability:

Adapt quickly to changes in product offerings, sales strategies, and market conditions.

Embrace continuous learning and improvement.

Requirements:

Bachelor’s Degree in business, Marketing, or a related field.

Strong communication and interpersonal skills.

Positive and proactive attitude with a willingness to learn.

Ability to work in a fast-paced and target-driven environment.

Basic understanding of sales principles and customer service.

Oversee day-to-day sales operations and ensure smooth, structured, and timely execution of sales activities. • Develop daily, weekly, and monthly work plans for the sales team, clearly defining priorities, activities, targets, and expected outcomes. • Plan and allocate team activities based on business priorities, workload, individual capabilities, and sales requirements. • Monitor execution against planned activities and proactively address delays, gaps, and productivity issues. • Ensure every team member has clearly defined responsibilities, targets, priorities, and timelines. • Use Project Management tool to effectively for assigning, tracking, and monitoring tasks across team members. • Build a culture of ownership, accountability, timely execution, and measurable performance.