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Hiring: Customer Support Superstar! 🚀

We are looking for a friendly, quick-thinking Customer Support Associate to join our team and help our customers have the best experience possible.

What you’ll do:

• Be the Voice: Respond to customer queries via chat, email, and phone.
• Solve Puzzles: Troubleshoot issues and provide clear, helpful solutions.
• Keep it Real: Maintain a positive, empathetic, and professional attitude.
• Team Up: Work with other departments to fix recurring bugs or issues.

What we’re looking for:

• Excellent communication skills (you love talking to people!).
• Ability to stay calm under pressure.
• A "can-do" attitude and quick learning speed.
• Previous experience in support is a plus, but not a dealbreaker.

Why join us?

• Competitive pay & perks.
• Fun, remote-friendly work culture.
• Opportunities to grow within the company.

Interested?

Apply with your Resume.

• Working directly with clients to understand requirements for a green field development
• Designing the technology and cloud infrastructure architecture to achieve the functional and nonfunctional requirements
• The product you will be working on needs to scale up to support millions of users an efficient micro service distributed architecture
• Solution needs to be easy to deploy and manage on multiple cloud providers (AWS, GCP or Azure)
• Mentoring, guiding and training the team on various technology, quality and security aspects
• Guiding the team to implement automated CI/CD processes
• Strong analytical, problem solving and data analysis
• Excellent communication, presentation and interpersonal skills are a must
• Micro service frameworks such as Java SpringBoot
• Design and implement automated unit and integration tests
• Writing scalable, robust, testable, efficient, and easily maintainable code
• Familiarity with most AWS Services - EC2, ECS, RDS, ECR, S3, SNS, SQS, and more
• Experience with Docker and Kubernetes
• Deploying and Scaling microservices to AWS
• Hands-on experience with AWS cloud platform in evaluation and cost estimation

MyClassCampus is a product based SaaS Company from Ahmedabad providing ERP Solution to the EdTech Industry.

We are hiring QA Engineer

The Job Description is as follows:

#QualityAnalyst #QualityAssurance #ManualTester #QA #QC #Tester #IT

#Exp: 6 Months to 1.5 years

#Skill: #Manual_Testing

● Experience in testing web and mobile apps, ERP websites testing.

● Review and analyze system specifications

● Collaborate with Senior QA to develop effective strategies and test plans

● Execute test cases (manual) and analyze results

● Report bugs and errors to development teams

● Conduct post-release / Post-implementation testing

#Reason_to_join_us: * Good hike on current CTC

* Friendly Environments + Supportive staff

* Lots of celebrations of festivals and birthday

* Growing 5+ years old Product-based IT company

• Has a thorough understanding of UX methodology and lifecycle across key channels and platforms. 
• Customer-focused, with experience using design research methods to uncover customer insights  
• Effectively operates within an iterative design team, managing UX  responsibilities against defined milestones and plan with little day-to-day oversight.
• Knowledge of key channels and platforms, with experience in areas of mobile, portable, dedicated, web, or native mobile design.
• Curiosity and commitment to testing new ideas and innovating to drive business results.
• Effective communicator, presenter, and negotiator.
• Mastery of design tools such as Sketch, Invision, and Framer.
• Experience with resources such as; pattern library, repositories, and internal communication tools.  
• General awareness of technology mediums (Javascript, HTML/CSS, Obj-C, platform UIs, etc.) including differences between them.
• A dazzling online portfolio demonstrating your strong craft and collaborative process.

We are seeking a Software Design Engineer with hands-on design skills and exceptional unit testing experience. This person will be responsible to design, develop and troubleshoot software programs for laboratory medical device new product development. The incumbent practices and propagates engineering practices on design principles, code quality, refactoring and unit testing.

Responsibilities

• Prototype, design, refactor, implement, unit test Windows based software applications
• Participate in cross-functional project teams to refactor and design software
• Work with multi-discipline teams on new product introduction project while adhering to software development and source control processes
• Document software, write technical specifications for interfaces and testing

Qualifications

• Bachelor’s degree in Software Engineering, Computer Science or related field with no less than 8+ years of experience
• Expert architecting, designing and developing C++/C# based solutions
• Strong software design skills - expert in OOA/OOD development methodologies, software design principles and design patterns
• Experience in Agile development processes and philosophies.
• History of driving project execution and timely delivery while ensuring a quality focus
• Ability to work well with people and be both highly motivated and motivating
• Ability to work in a fast-paced, and often ambiguous environment where continuous improvement is a way of life
• Ability to work independently and proactively with minimal direction

Nice to Have

• Experience working with Docker / Containerization technologies is a big plus
• Experience in medical device design & development is a plus
• Experience in IVD instrumentation, such as clinical chemistry, immunoassay, hematology, urinalysis, molecular, microbiology or flow cytometry systems is a plus
• Understanding of software development processes for a regulated environment (ISO9000/FDA) is a plus
• Experience in software code and build management is a plus