SEO Specialist

Job description:

Job Title: Sales Associate (B2B – SaaS / AI Solutions)

Location: Gurgaon

Department: Sales

About the Role

We are looking for a proactive and detail-oriented Sales Associate to support our B2B sales efforts for SuperBot. This role involves engaging with prospective clients, delivering product demonstrations, managing client relationships, and ensuring smooth post-sales operations. The ideal candidate will act as a bridge between clients and internal teams, ensuring both business growth and customer satisfaction.

Key Responsibilities1. Lead Engagement & Prospecting

• Act as the first point of contact for prospective B2B clients
• Qualify inbound and outbound leads based on business requirements
• Understand client needs and align them with product capabilities

2. Product Demonstrations

• Schedule and conduct clear, structured product demos
• Deliver compelling technical walkthroughs showcasing SuperBot’s value proposition
• Address client queries and objections effectively

3. Account Management & Retention

• Build and maintain strong relationships with existing clients
• Serve as a primary point of contact for day-to-day client requirements
• Ensure high levels of customer satisfaction and engagement

4. Financial Operations

• Manage post-sales activities including billing and invoicing
• Track payments and follow up proactively on outstanding dues
• Coordinate with internal teams to ensure accurate financial records

5. Churn Mitigation & Escalation

• Monitor account health and identify early signs of client dissatisfaction
• Take proactive steps to resolve issues and reduce churn
• Escalate critical concerns to the Client Success Manager (CSM)
• Support resolution by coordinating between client expectations and internal capabilities

6. Internal Liaison

• Act as a communication bridge between clients and internal teams
• Translate client feedback into actionable insights for the Tech team
• Contribute to improving AI conversation flows and overall product performance

Required Skills & Qualifications

• Bachelor’s degree in Engineering, Business, Marketing, or any related field
• 1–3 years of experience in B2B sales, SaaS, or client-facing roles, along with hands-on experience in post-sales operations such as billing, invoicing, and payment follow-ups.
• Strong communication and presentation skills
• Ability to understand technical products and explain them clearly
• Good organizational and follow-up skills
• Problem-solving mindset with attention to detail

Preferred Skills

• Experience in SaaS / AI / Voicebot solutions
• Familiarity with CRM tools and sales pipelines
• Basic understanding of client success and retention strategies

What We Offer

• Opportunity to work with cutting-edge AI solutions
• Dynamic and growth-oriented work environment
• Exposure to end-to-end sales and client lifecycle management

Job Type: Full-time

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Application Question(s):

• This role would require a F2F interview post initial telephonic discussion, Would you be available for the same?
• If you get shortlisted for this role, How soon would you able to join the organisation?

Education:

• Bachelor's (Required)

Experience:

• IT Sales/B2B Sales: 1 year (Required)

Job Description:

• At Webkul, Salesforce Consultants focus on the return on investment.
• Handling the queries of our existing local as well as international clients through mails, calls & other mediums.
• Mapping the business requirements to Salesforce product features.
• Creating project managing plans for handling relationships with clients
• Providing requirement to technical team after gathering raw data form clients.

Requirements:

• An ideal candidate with exceptional Client interfacing skills, mapping them to Salesforce product features.
• Having Salesforce Administrator Certificate ( ADM 201 ) will be an advantage.
• Should have the understanding of SFDC CRM applications (Sales , Service , Cloud)
• Should have the hands on experience with SF tools ( process builder, workflows, flows , data loader, import wizard)
• Experience working on custom end - to - end SFDC and CRM projects would be an advantage.

Perks & Benefits:

• Employees Family Health Insurance, EPF & ESIC.
• Late-night meal facility.
• Innumerable in house & outdoor party.
• Cab facility available in late-night working.
• Various compensations & bonuses.
• No dress code.
• Festival Celebration.
• Employees B'day celebration.
• Hobby club.
• Mini Gym.
• In-house cafeteria.

JOB OVERVIEW – Hybris Senior Consultant

The Hybris Senior Consultant will analyze, design, and develop solutions on the SAP Hybris platform for our Apparel and Hard Good division of companies. He / She has the qualification and business insight typically demonstrates exceptional knowledge of Hybris to deliver quality work that will drive customer satisfaction, excellent communication skills, and work well within a team. Ultimately, a top-notch Senior Consultant should be updated with the latest industry trends, highly motivated, and embrace a collaborative mindset

ROLES AND RESPONSIBILITIES

·       Demonstrates proven extensive abilities and success with the SAP Hybris commerce platform and SAP Product Suite in leading or assisting with technical and architectural development efforts

·       Designing, building, testing and deploying the hybris solution components required for successful hybris solutions, including integration with SAP and non-SAP systems;

·       Identifying and addressing Marketing/eCommerce business team’s needs by :

o  Building and maintaining relationships

o  Communicating value propositions

o  Managing resource requirements, project workflow and overall execution of deliverables.

·       Assess current processes and redesign systems/process to drive improvement and implement changes to catalog management, customer interface design, etc.

·       Coordinate reporting, calendars, launch plans, and customer service SOPs in accordance with best in industry practices

·       Manage all of site content, site merchandising, customer shopping experience, and conversion rate optimization tactics.

·       Implementation of business processes and process improvements for interface maintenance and production support. 

·       Managing and guiding junior consultants.

COMPETENCIES (Knowledge, Skills & Abilities)

·       Broad and in-depth knowledge of technical/analytical models and solutions.

·       Excellent understanding of SAP Hybris solutions and business acumen

·       Expertise in Hybris technical landscape, configuration and integration to third party systems such as List-trak, Crowd twist, Paymetric, Fit Analytics and so on

·       Experience in one or more of the following areas, with demonstrated progression of responsibilities:

·       Application delivery (preferably eCommerce/web/Mobile app/POS/Omni-Channel SystemsSuperior interpersonal communication skills; flexibility; responsiveness.

·       Able to understand and consider the business impact of potential issues and solutions.

·       Strong understanding of and experience with service-based organizational environments.

·       Strong collaborative team-based interactions.

EDUCATION AND EXPERIENCE

• Bachelor’s degree in Engineering, Marketing, Business Administration, or related field.

·       Minimum 5 years’ experience showing progressive responsibilities and scope of work.

• Minimum 3 years of Experience in ecommerce , Apparel or Consumer goods industry
• Experience on SAP C4/HANA (Commerce Cloud) and Integration experience with S4 HANA leveraging DataHub, RFC, JAVA, Spring Framework and Rest APIs.
• Extensive experience managing and sourcing 3rd party service providers, partners, and consultants
• Ability to think critically, thoroughly and analytically when resolving technically complex problems
• Excellent interpersonal, written and verbal communications skills

The role involves computer vision tasks including development, customization and training of Convolutional Neural Networks (CNNs); application of ML techniques (SVM, regression, clustering etc. ) and traditional Image Processing (OpenCV etc. ). The role is research focused and would involve going through and implementing existing research papers, deep dive of problem analysis, generating new ideas, automating and optimizing key processes.

Requirements:

• 2 - 4 years of relevant experience in solving complex real-world problems at scale via deep learning, computer vision or AI
• Python, cuDNN, Tensorflow/PyTorch/Keras (or similar Deep Learning frameworks).
• CNNs, RNNs, Transfer learning (for image classification, segmentation, object detection etc).
• Image Processing techniques using OpenCV or other white-box image feature extraction algorithms.
• End to end deployment of deep learning models.

About First Principles

We are a Tech Holding Company and our portfolio companies generate millions in revenue. What is unique about FirstPrinciples is that most of our companies remain controlled and majority owned by First Principles and its team members rather than by external investors. We are proud that our product engineering team builds world class products from India. https://firstprinciples.io/">https://firstprinciples.io/

About this Role

As we scale and build our organisation, we would like to add an individual to our core Technical Leadership who can scale our key products and projects and help us build and foster relationships with Enterprise clients.

We are looking for an experienced Technology Leader to join our fast growing organisation to help us with driving Technical Strategy, Approach and oversee the Implementation for internal and external products. You should be someone who loves Engineering, have amazing debugging skills and slay problems with technology. 

In this role, you will undertake Technical / Solution Architecture and should also be able to help team with Engineering and coding wherever required. That includes, working along with the team, writing code, doing R&D or POCs, ensuring we follow modern industry standards and building beautiful high performing Software and Applications and thus delivering a better solution and product. You will also help FP build strong relationships with clients and technical leadership on the client side.

You would be required to have a minimum of 10+ years of experience with a mix of Engineering, DevOps, Infrastructure, Cyber - Network Security, Enterprise Application Maintenance, Database Management along with Project, Client and People Management skills which are necessary to lead the team and be their voice. You should be a leader and not just a manager who loves delegating things to the off-shore team, but rather someone who would not hesitate to take over Git-Pull and start writing code and show ‘here is how it’s done’ and amaze everyone with your expertise! :-) 

Because this is a Senior role, you would also be involved working with the Product/Project Manager and will be responsible for the delivery and output.

Tech Stack [High-Level]: We are JavaScript focused i.e. we work in ReactJS, NodeJS, AngularJS, TypeForm, TypeScript, Redis. On the server side, we work with AWS/GCP/DO. Database: MySQL, PostgreS and MongoDb. API: REST and GraphQL API. We also have a strong DevOps stack - including Kubernetes(K8), Dockers and CI/CD automation. 

Interview Process: 

• 60 min Discovery Call
• 15 mins introduction and what you bring to the table (We love people who say, “We build the damn table”) 
• 15 min understanding your experience and background
• 15 min on why you want to join our team and your expectations, future plans
• 15 min Q&A
  
  
• 60-90 min Technical Interview  (May be more than 1)
• Technical Call
  
  
• 45-60 min Final Call
• 15 min discussion on results 
• 15 min CTC expectations / negotiations 
• 15 min closure
• 15 min buffer

This position will play a primary role in planning, implementing, leading and executing all aspects of Quality and Testing. The role requires hands-on QA expertise, ability to take initiative and develop and evolve our QA processes. The right candidate will be able to analyze the systems to determine what to test, the priority of those tests and the best way to test.

• Perform impact/test analysis for the new features, feature-enhancements and bug fixes.
• Conduct test design and test execution for functional/non-functional aspects of features / product
• Hands-on execution for functional/non-functional aspects of features / product
• Automate the tests to ensure repeatability of tests

‍

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• 3 to 5 years’ experienced software quality professional.
• Experienced developing and executing test cases, scripts, plans and procedures to support various development methodologies.
• Familiarity with entire software development life cycle and test cycles (Unit, Regression, Functional, Systems, Performance and Volume, User Acceptance)
• Knowledge & experience on java or python, selenium, appium etc to perform the automation of websites and apps on desktop/handheld devices
• Knowledge & experience on tools like JMeter, gatling, locust to perform non-functional tests
• Detailed and effective written communication skills for documenting the features tested and bugs found
• Highly organized, detail oriented, extremely responsive candidate who would like to take up technical challenges
• Self-motivated, works well independently and with others

‍

You will work with a top-notch tech team and report to the engineering head.

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain quality on content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.