10+ Hotel Management Jobs in Mumbai | Hotel Management Job openings in Mumbai

Key Responsibilities Area

 Follow work schedule time and safe work practices.

 Follow grooming and uniform guidelines as per the company

 Effectively open and operate the assigned outlet within the policies and guidelines of the company, ensuring 100% customer satisfaction at all times and protecting stakeholders interests

 Assist the Assistant Restaurant Manager/Restaurant Manager in the day to day running and supervision of manpower and scheduling

 Own and manager peak period business as per standard operating procedures

 Ensure readiness and realistic projections / forecasting on the shift

 Take complete responsibility for the entire shift operations relating to cash control, security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate corrective

actions

 Ensure upkeep of equipment, facility, and operating environment by following up on scheduled checks as per the Maintenance Contracts

 Deliver on food quality by ensuring food sanitation and cleanliness practices in a safe, healthy and hygienic environment

 Own the Customer experience and drive loyalty by adhering to food and service standards, encouraging customer feedback and resolving concerns within reasonable time limits. Use empowerment for Customer

delight

 Provide regular feedback to the Central Kitchen team to escalate/highlight food concerns.

 Execute inventory and cost control process to control food wastage and preserve quality on the shift

 Train and certify the new and tenured team members regularly to deliver consistent performance on the shift

 Be supportive and dependable to the Assistant Restaurant Manager/Restaurant Manager in running effective and efficient restaurant operations

 At all times, project a favorable image of companya to the general public. Be a role model at all times

Skillset Required

 Flexibility to work in rotational shifts, including weekends and holidays. Weekly off will be on weekdays only.

 Male employees will be required to work night shifts based on operational needs.

 Customer Service Skills: Ability to interact with guests politely, handle queries, and deliver a positive dining experience.

 Communication Skills: Clear and effective communication with team members, managers, and customers.

 Upselling & Sales Skills: Ability to recommend menu items and drive additional sales through suggestive selling.

 Time Management: Ability to prioritize tasks and manage time efficiently during peak service hours.

 Hygiene & Safety Awareness: Understanding of cleanliness standards, food safety, and personal grooming norms.

Qualification & Age Criteria

 Educational Qualification:

Minimum 12th Pass.

Graduation ,Diploma or certification in Hospitality/Hotel Management is an added advantage.

 Experience:

3–5 years of experience in QSR, restaurant, or hospitality industry preferred.

 Age Criteria:

22 to 30 years (flexible based on experience and role suitability).

 Language Skills:

Good proficiency in English and Hindi

Role : Team Leader

Locations : Bandra / Mazgaon / Borivali

Key Responsibilities Area

• Follow work schedule time and safe work practices.
• Follow grooming and uniform guidelines as per the 1441 Pizzeria Grooming Guide
• Effectively open and operate the assigned outlet within the policies and guidelines of the company,
• ensuring 100% customer satisfaction at all times and protecting stakeholders interests
• Assist the Assistant Restaurant Manager/Restaurant Manager in the day to day running and supervisionof manpower and scheduling
• Own and manager peak period business as per standard operating procedures
• Ensure readiness and realistic projections / forecasting on the shift'
• Take complete responsibility for the entire shift operations relating to cash control, security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate corrective action
• Ensure upkeep of equipment, facility, and operating environment by following up on scheduled checks as per the Maintenance Contracts
• Deliver on food quality by ensuring food sanitation and cleanliness practices in a safe, healthy and hygienic environment
• Own the Customer experience and drive loyalty by adhering to food and service standards, encouraging customer feedback and resolving concerns within reasonable time limits. Use empowerment for Customer delight
• Provide regular feedback to the Central Kitchen team to escalate/highlight food concerns.
• Execute inventory and cost control process to control food wastage and preserve quality on the shift
• Train and certify the new and tenured team members regularly to deliver consistent performance on the shift
• Be supportive and dependable to the Assistant Restaurant Manager/Restaurant Manager in running effective and efficient restaurant operations

Skillset Required

 Flexibility to work in rotational shifts, including weekends and holidays. Weekly off will be on weekdays

only.

 Customer Service Skills: Ability to interact with guests politely, handle queries, and deliver a positive

dining experience.

 Communication Skills: Clear and effective communication with team members, managers, and customers.

 Upselling & Sales Skills: Ability to recommend menu items and drive additional sales through suggestive

selling.

Time Management: Ability to prioritize tasks and manage time efficiently during peak service hours.

 Hygiene & Safety Awareness: Understanding of cleanliness standards, food safety, and personal

grooming norms.

Qualification & Age Criteria

Educational Qualification:

Minimum 12th Pass.

Graduation ,Diploma or certification in Hospitality/Hotel Management is an added advantage.

Experience:

3–5 years of experience in QSR, restaurant, or hospitality industry preferred.

Age Criteria:

22 to 30 years (flexible based on experience and role suitability).

Language Skills:

Good proficiency in English and Hindi

We have multiple opening for Famous Bar in Mumbai/

Locations : Chembur / Vashi / Wadala / Ghatkophar / Borivalli

Positions :

1.Bartender

2.Chef ( Commi1 ,Commi 2 and commi 3 )

3.Hostess

4.Steward ( Waiter )

5.Captain

5.Runner ( Helper)

6,Guest Relation Officer

7.Asst Restaurant Manager

Experience : Fresher with Degree / Diploma in Hotel management / Hospitality can apply

or Experience can apply

Good communication skills

We have multiple opening for Famous Bar in Mumbai/

Locations : Chembur / Vashi / Wadala / Ghatkophar / Borivalli

Positions :

1.Bartender

2.Chef ( Commi1 ,Commi 2 and commi 3 )

3.Hostess

4.Steward ( Waiter )

5.Runner ( Helper)

6,Guest Relation Officer

7.Asst Restaurant Manager

Experience : Fresher with Degree / Diploma in Hotel management / Hospitality can apply

or Experience can apply

Good communication skills

Job Title: Hostess

Department: Operations – Front of House

Reports To: Restaurant Manager / Floor Manager

Job Summary

The Hostess is responsible for creating a warm, welcoming, and memorable first impression for guests. This role ensures smooth guest flow, manages table reservations, and supports the overall dining experience through excellent communication and hospitality.

The Hostess is responsible for creating a warm, welcoming, and memorable first impression for guests. This role ensures smooth guest flow, manages table reservations, and supports the overall dining experience through excellent communication and hospitality. 

Job Title: Bartender

Department: Operations – Bar

Job Location : Vashi / Wadala

Reports To: Bar Manager / Restaurant Manager

The Bartender is responsible for preparing and serving alcoholic and non-alcoholic beverages, ensuring high standards of product quality, guest interaction, and bar hygiene.

The role requires excellent mixology skills, product knowledge, and a strong customer service mindset.

Requirements Education & Experience

12th Pass / Hospitality Diploma preferred.

1–2 years of bartending experience in a high-volume bar/restaurant.

Strong mixology and beverage knowledge is an advantage.

Skills

Excellent communication and guest-interaction skills.

Speed, accuracy, and attention to detail.

Knowledge of cocktail recipes, glassware, and bar tools. Ability to work under pressure during peak hours.

Strong teamwork and coordination with bar & service teams. Work Conditions Requires standing for long hours.

Flexible to work in shifts, weekends, and holidays. Must be comfortable working in a fast-paced environment.

Key Responsibilities:

1. Understanding the brand that is being represented, the TLC brand, the Program, the benefits, the scripts, the possible talking and opening lines and ensuring that the company guidelines on these are followed when a customer connect is made to enroll them into a membership program.

2. A soft approach to the sales process with conversational scripts and engagement on the call to sign up a customer. To protect the brand and ensure that a positive impact is left on the prospect after the interaction, whether he / she buys a membership or not.

3. Program Benefits must be conveyed in complete transparency leaving no scope of ambiguity or sounding / making false promises or over commitment.

4. Ensure that the prospect is not called for more than 3 times and also, he / she is not spammed on the calls. A prospect who does not want to be spoken to should be blocked from the system.

5. Ensure a database is provided by the company and only approved databases after proper DNC scrubbing are used.

6. It is mandatory to ensure that on every point of connect generating relevant leads are required, this is a part of our database expansion exercise, and must be followed.

7. Ensuing all relevant information is captured and converted into company intelligence like reasons for close etc and the prospects once spoken to are accordingly blocked from the system so that they are not called again.

8. Ensure any escalation or potential escalation is immediately reported to the Manager.

9. Ensure company time spent in the office is spent on productive customer acquisition work and aim for high enrolments, conversions, and no complaints as a performance matrix.

10. Ensuring confidentiality of all company information is maintained at all times.

Required Skills Set:

1. Minimum two years’ experience in a high-quality outbound voice process.

2. Good verbal and social communication skills in English with supporting local language. English will always be the first language for opening a customer conversation.

3. Proactive, confident, and self-motivated.

4. Performance oriented with a passion for sales and numbers.

Key Responsibilities:

1. To represent the Program and the organization at the hotel.

2. Responsible for enrolments of walk in and other customers into the Membership.

3. Collection of data from the hotels of potential Members and a possible reach out to them for enrolment.

4. Engagement with Members walking into the hotels to build a relationship.

5. Coordination with the hotel teams for reservation and other requests and responding back to the customers.

6. Understanding TLC front end technology like Apps and Websites and training / supporting the hotel teams on outages on an ongoing basis.

7. Understanding Program performances and presenting that in an articulate manner to the hotel teams at all times to build the value of the Program and the company with those stakeholders.

8. Ensuring confidentiality of all company information is maintained at all times.

Required Skills Set:

1. Candidates between 22 and 35 years of age with a minimum graduation and one-year experience.

2. Excellent social and verbal communication skills in English.

3. Self-motivated, smart, confident with excellent presentation skills.

4. Luxury retail stores, hotels, aviation, banquets, travel sales experience with direct in person contact with the customers would be an added advantage.

5. Willing to work on roasters including weekends