Product Manager

Job Description for Voice Process Executive

Job Profile: Voice Process Executive

Position: Customer Support Voice Process

Location: Bengaluru, KA

Job Mode: Work from Office

Notice Period: Immediate Joiners Preferred

Job Description

We are hiring enthusiastic and customer-focused Voice Process Executives for leading brands. The ideal candidates should have excellent communication skills, the ability to handle inbound and outbound calls professionally, and a customer service-oriented mindset. Candidates with prior BPO or customer interaction experience will be preferred.

Job Responsibilities

• Handle customer calls (inbound and/or outbound) efficiently and professionally.
• Understand customer queries, provide accurate information, and resolve issues.
• Work in rotational shifts with weekly offs as per process requirements.

Eligibility Criteria

• Experience: Open to both freshers and experienced candidates.
• Language Skills: Must be fluent in English; fluency in Hindi is an added advantage.
• Work Schedule:

5 days a week in International Process

6 days a week in Domestic Process, with rotational or fixed shifts depending on the assignment; rotational week offs may apply.

• Cab Facility: Two-way cab available for candidates within a 25 km radius of the office (where applicable).

Salary Range:

• Freshers – ₹25,000–₹26,000 CTC (₹20,000–₹21,000 take-home).
• Experienced – ₹26,000–₹30,000 CTC (₹21,000–₹25,000 take-home).

LendFlow is an AI-powered home loan assessment platform that helps mortgage brokers and lenders save hours by automating document analysis, income validation, and serviceability assessment. We turn complex financial documents into clear insights—fast.

We’re building a smart assistant that ingests client docs (bank statements, payslips, loan summaries) and uses modular AI agents to extract, classify, and summarize financial data in minutes, not hours. Think OCR + AI agents + compliance-ready outputs.

🛠️ What You’ll Be Building

As part of our early technical team, you’ll help us develop and launch our MVP. Key modules include:

• Document ingestion and OCR processing (Textract, Document AI)
• AI agent workflows using LangChain or CrewAI
• Serviceability calculators with business rule engines
• React + Next.js frontend for brokers and analysts
• FastAPI backend with PostgreSQL
• Security, encryption, audit logging (privacy-first design)

🎯 We’re Looking For:

Must-Have Skills:

• Strong experience with Python (FastAPI, OCR, LLMs, prompt engineering)
• Familiarity with AI agent frameworks (LangChain, CrewAI, Autogen, or similar)
• Frontend skills in React.js / Next.js
• Experience with PostgreSQL and cloud storage (AWS/GCP)
• Understanding of financial documents and data privacy best practices

Bonus Points:

• Experience with OCR tools like Amazon Textract, Tesseract, or Document AI
• Building ML/NLP pipelines in real-world apps
• Prior work in fintech, lending, or proptech sectors

Hiring Senior Graphic Designers & Visualizers for a full-time position at Thane (w), Ghodbunder

Candidate applying must have 3-4 years of working experience at any Digital Marketing Company or Advertising Agency. Candidates residing at Thane or Navi Mumbai shall be given first preference

Job role includes:

• Managing graphic designs from conception to delivery for Digital Marketing
• Generating fresh concepts
• Meeting Deadlines
• Designing graphic content, illustrations, and infographics

NOTE: This job opening is not for Junior Profiles

Job Summary:

We are looking for an experienced Campaign Manager who can combine strategic thinking, marketing, and analytical skills with initiative and drive. The ideal candidate should be a logical thinker, who can also be creative and feel comfortable managing complicated campaigns across a range of search engines, social media, and other online advertising platforms.

Job responsibilities:

Campaign Managers at 8 Views bring together strategic thinking, marketing, and analytical skills to manage complicated campaigns across search engines, social media, and other advertising platforms. You are the right fit if you are a logical thinker who has the drive to consistently take initiative and deliver creative solutions.

• Work majorly on lead generation and e-commerce campaigns on leading Ad platforms (Google AdWords, Facebook Ads, LinkedIn, Amazon etc.)
• Analyse and optimize campaigns on a daily basis
• Work closely with the client and account manager, along with the content, design, and technology teams to generate business results for brands
• Launch, manage, and monitor Ad accounts 
• Prepare projections for the campaigns and exhaustive reports for the campaigns
• Have excellent Microsoft Excel skills (v-lookups, pivot tables, formulae, etc.)
• Require assistance in creating a campaign entirely from the ground up.

Job Requirements:

• Launching and optimizing campaigns across various platforms Like Google, Facebook, LinkedIn etc
• Weekly and Monthly reports
• Internal and External meetings
• Ads plan and Strategy
• Ad Budgeting
• Collaboration with Internal team and Clients
• Handling performance marketing for at least 5 to 6 clients
• Analyse data from Ad dashboards and CRM to enhance performance of each client
• Use A/B testing and other testing methodologies to improve campaign performance
• Minimum 2 year of experience is required in performance Marketing.

Must-Have:

• Web development frameworks and tools, such as AngularJS, and React JS • Knows frameworks and programming languages such as .NET, C#, JavaScript, and NodeJS. • Must have an idea about hybrid cloud platforms like Azure or AWS • Knowledge about build Tools like Webpack and Grunt • Should know basic design principles and coding practices, such as linters and types • Secure coding practices and protocols such as the Open Web Application Security Project (OWASP) • Basic knowledge of CMS tools and their workings, CMS like Sitecore • Having experience in API and service-based architectures using REST APIs, microservices, and utilizing JSON for web or mobile applications

Good to Have:

• Testing frameworks and tools like Jest, Codecept, Tosca, Jenkins • SQL, PL/SQL, and NoSQL database management. • Knowledge of various web tools and software like Miro, Figma, Visual Studio, VS Code, PyCharm, Jira, Confluence, and DevOps portals • Could have knowledge of payment gateways and their implementations on e-commerce management tools like Hybris • Having knowledge of product life cycle management

Writing blogs, articles and press releases by co-ordinating directly with the Technical/SEO team.

2) Writing / Proof-reading corporate website content for US and UK based clients.

3) Preparing documentation, user manual and technical documentation for several IT projects related to Magento,WordPress,WooCommerce,Shopify etc.

4) Preparing Content for Social Media Promotion.