Front office staff

Bachelor’s Degree in Information Technology or related field desirable.

• 5 years of Database administrator experience in Microsoft technologies

• Experience with Azure SQL in a multi-region configuration

• Azure certifications (Good to have)

• 2+ Years’ Experience in performing data migrations upgrades/modernizations, performance tuning on IaaS and PaaS Managed Instance and SQL Azure

• Experience with routine maintenance, recovery, and handling failover of a databases

Knowledge about the RDBMS e.g., Microsoft SQL Server or Azure cloud platform.

• Expertise Microsoft SQL Server on VM, Azure SQL Managed Instance, Azure SQL

• Experience in setting up and working with Azure data warehouse.

Designation: Kafka Consultant

Job Description:

• 3-8+ years of experience programming in a backend language (Java / Python), with a good understanding of troubleshooting errors.
• 5+ years of experience in Confluent Kafka / 3+ years of experience in Confluent Kafka
• Cloud Kafka, Control Central, Rest Proxy, HA Proxy, Confluent Kafka Connect, Confluent Kafka Security features
• 3-5+ years of working experience with different databases such as Oracle/Mysql/MongoDB/Snowflake/RDS databases.
• 3-5+ years of experience with AWS/GCP/Azure preferred AWS. AWS Solutions Architect certifications are preferred.
• 2+ years of experience with Monitoring tools (Prometheus, Grafana / Spl
• Proficient in building/scaling large systems end to end using Tibco BW5, BW6 or other high-performance languages,
• developer tools, CI/CD, DevOps, GitHub, Terraform, and Ansible.

• Experience with Web Components and Custom Elements
• Understanding of data visualization concepts and technologies (SVG, D3.js)
• Familiarity with JavaScript build tools such as Webpack.
• Git Source Control
• Unit and E2E Testing - Cypress.io / Chai / Karma / Jasmine / etc.
• Experience building responsive interfaces.
• Good sense for building visually appealing products.
• Some Node experience
• Experience using RESTful Web Service Architecture
• Experience working in Agile Environments
• To be considered for this role, you must have:
• A deep understanding of building complex, single-page JavaScript apps using frameworks such as Angular, React, or Vue
• Fluency with JavaScript, TypeScript, CSS and SASS

• In this Senior Front End Engineer position, you will:
• Inherit a well-architected, clean and robust codebase built with TypeScript, Angular, and SCSS/SASS with a modern interface
• Work with our design team and other engineers to make sure our application is performant and intuitive to use
• Evaluate and implement new libraries and components
• Ensure best practices are followed in the design and development of the application
• Contribute to and help manage our open source libraries

Designation- Customer Service Representative

Job Location- Kaikondrahalli, Sarjapur Road, Bangalore

Educational & Skill-Set Qualifiers:

Education - Graduation/HSC qualified,

Excellent verbal and written communication skills.

Good Interpersonal skills, and numerical and analytical ability.

Decision-making skills.

Languages -

English & Hindi mandatory, Kannada/Tamil/preferred

6 days a week and the week-off will be on weekdays.

Specific Responsibilities:-

• Handle Inbound and Outbound calling for customer service.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive
•  
• Provide accurate, valid, and complete information by using the right methods/tools.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits
• Conduct follow-ups to ensure complete resolution of issues.
• Keep records of customer interactions and process customer accounts.
• Follow communication procedures, guidelines, and policies.
• Take the extra mile to engage customers.

Remunerations- Fixed CTC (20k to 27k for 0-4 yrs of exp. respectively ) + 30% incentive

We help enterprise software companies deliver faster time-to-value during customer onboarding & implementation. Our platform enables cross-functional teams (Sales, Pre-Sales, Customer Success, Professional Services, Product, Engineering & QA) to collaborate at scale on a ‘single source of truth’ to track, prioritise and close any gaps in the delivery of customer use cases.

If you are passionate about delivering data driven operational excellence for customers and making a big impact as the 'Founding Engineer' in an enterprise SaaS startup - then we would like to hear from you!

You will get a unique opportunity to work with an experienced leadership team and grow your career with the company!

This is a unique opportunity to become a technical lead in a growing early stage Enterprise SaaS startup.

Remote Work : We are a remote-first company with a fully distributed team.

Responsibilities:

• Ownership of the entire front-end development from requirements to deployment
• Lead and mentor the front-end development team
• Take architectural and design decisions
• Set up development, testing and deployment processes as per best practices
• Conduct code reviews and approve pull requests
• Work with the founders to ship new features that solve our customers’ needs
• Work with Product Designer to turn designs into functional responsive front-end application UI components.
• Take initiative to improve system’s software architecture, UI, UX, scalability and performance
• Participate in the customer meetings for solution design and technical discussions
• Help in customer support activities by resolving any technical queries/issues reported by the customers

Requirements:

• B.E/B.Tech in Computer Science or related field
• 3-5 years of industry experience as a Front-End Engineer in a SaaS product
• 3+ years of experience in ReactJs
• Proficiency with front-end languages HTML/CSS/JavaScript and multiple libraries
• Proficiency with Unit and end-to-end testing UI frameworks
• Experience with CI/CD and deployment to AWS
• Prior experience with building and maintaining design systems
• Familiarity with tools like Figma and experience turning Figma designs into top-class UI
• Knowledge of REST APIs