SAP FICO Consultant

This role is for a passionate and meticulous Test Engineer, with a strong focus on ensuring a better customer experience through the hands-on implementation of QA best practices.

• Designing test strategies, covering functional and non-functional requirements, planning, execution, reporting, and automating
• 100% automation accountability
• Multitask on release deliverables, customer issues, stakeholder management
• Ensuring traceability matrix processes between requirements, test design, and test cases artifacts to achieve 100% customer requirements coverage
• Plan and achieve code coverage targets via test design and test automation
• Prompt and meticulous in reporting the status of ongoing tasks/deliverables
• Challenging the status-quo, responding to opportunities/organization needs, showing proactive accountability with a strong focus on fundamentals of Test engineering

Mandatory skills:

• Deep understanding of SaaS/Web-based applications/ Micro Services architecture
• Strong in fundamentals of Functional and Non-functional testing concepts (Reliability, Stress, Load, Limits, Performance, Scalability, Usability, Security, Configuration/Compatibility, ad-hoc, etc.)
• Automation :
  Selenium (Java)  OR  
  API testing (Jmeter, RestAssured)
• SDLC, STLC (Agile), JIRA, Defect Life Cycle
• At least 5+ years of experience in tech product companies.
• BE/BTech/MTech graduate

PSQs:

• Are you willing to work as a 100% hands-on Individual Contributor?
• Do you have hands-on experience in test design strategies, covering both Functional and Non-functional testing?
• How many years of hands-on automation experience do you have?
• Please specify scripting languages and tools.
• Are you flexible to work from the office (Bangalore) as and when needed, in a hybrid model?

You will work with a top-notch tech team and report to the engineering head.

About the job

About OptimHire

OptimHire is a fast-growing talent solutions and consultancy services provider, dedicated to helping clients source top-notch professionals for their critical business needs. We pride ourselves on fostering an environment of growth, innovation, and collaboration.

• Job SummarySenior Manager / Head of Salesend-to-end salesKey ResponsibilitiesBusiness Development & StrategyUS staffing and consultancy servicesClient Relationship ManagementCXOs and key decision-makersEnd-to-End Sales Cycleinitial outreachTeam Leadership & DevelopmentLead, mentor, and motivate a sales team, setting clear goals and targets.
• Provide

Qualifications & Requirements7+ years

Qualification: Bachelor's / Master's in English, Marketing, Computer Science, or Business

Experience :1 year+ (in SEO Sales)

Salary: 2LPA-5LPA

Skills required:

1.Excellent verbal and written communication skills (American English)

2.Excellent negotiation skills

3.First-hand experience selling digital marketing/SEO packages to clients in the United States, United Kingdom, Canada, and Australia.

4.Must be able to create pipelines and prospects for new digital marketing (SEO, SMO, Google Ads, and branding) projects.

5.Must be able to draft proposals and presentations for potential clients

6.Knowledge of digital marketing/SEO tools, Microsoft Office, and Google Suite

7.Must be able to analyze a website and prepare a Website Audit Report

8.Flexible to work in a team environment in the US time zones

As the Implementation Lead/Manager, you will be at the forefront of ensuring a seamless onboarding experience for our clients. You will play a critical role in understanding client needs, managing project timelines, and collaborating with cross-functional teams to deliver a high-quality onboarding experience.

Key Responsibilities:

• Client Onboarding:

Lead end-to-end implementation projects, ensuring a smooth transition from the sales phase to successful system deployment.

Collaborate with sales and account management teams to understand client requirements and expectations.

• Project Planning:

Develop and execute detailed project plans, outlining tasks, milestones, and deliverables. Define project scope, objectives, and success criteria in collaboration with clients.

• Stakeholder Collaboration:

Work closely with internal teams, including product development, support, and training, to ensure coordinated efforts in meeting client needs. Serve as the primary point of contact for clients during the implementation phase.

• Configuration and Customization:

Oversee the configuration of HR Tech SAAS solutions to meet client-specific requirements. Coordinate with the technical team to ensure proper customization and integration of the system.

• Training and Support:

Conduct training sessions for client teams to ensure effective utilization of the HR Tech SAAS products. Provide ongoing support during and after the implementation phase to address client inquiries and issues.

• Quality Assurance:

Implement quality assurance processes to verify that the configured solutions meet client expectations. Conduct thorough testing and validation of system functionalities.

• Communication:

Maintain clear and regular communication with clients, updating them on project progress, timelines, and any potential challenges. Manage expectations and address concerns promptly to ensure a positive client experience.

• Documentation:

Create and maintain comprehensive documentation related to the implementation process, configurations, and client-specific details.

Develop user manuals and guides as needed.

• Post-Implementation Review:

Conduct post-implementation reviews to gather feedback, assess project success, and identify areas for improvement. Collaborate with product development teams to relay client feedback for future enhancements.

You are a desired candidate if you have:

• Proven experience in leading successful implementations of HR Tech SAAS solutions.
• Strong project management skills with the ability to manage multiple client implementations simultaneously.
• In-depth understanding of HR processes and workflows.
• Technical acumen, including familiarity with system configurations and integrations.
• Excellent communication and interpersonal skills, with the ability to build strong client relationships.
• Problem-solving mindset and the ability to navigate complex client requirements.
• Knowledge of quality assurance processes and testing methodologies.
• Training experience, including the development and delivery of training programs.
• Detail-oriented with a focus on delivering high-quality solutions on time.

• Engage with our clients primarily through email, phone, or our ticketing system
• Understand client needs and tackle problems
• Think creatively about technical issues and find ways to change showstoppers into positive ways forward
• Work closely with internal teams and external partners to deep dive on a customer request or Issue to provider resolution within SLA.
• Manage workflow using our systems to ensure nothing falls to the bottom of the to-do list
• Keep current on product releases and updates
• Share the knowledge among your fellow trouble-shooters and create knowledge articles when necessary
• Support Customers working with Migration teams on Data Migrations to our Platform.
• Work on migrating sensitive customer data from a third-party investment platform or Excel to SyndicationPro with minimal supervision.
• Understand the client’s needs and set up the SyndicationPro platform to meet customer expectations.
  
   

• A passion for solving problems.
• A way with words that makes technical topics easy to understand
• A keen eye for getting to the root cause of an issue
• A love of helping people
• An ability to manage multiple needs and keep them all on track
• A strong ethos towards helping the team win
• Prior experience in SaaS environments
• Experience with MS Office and data programs
• Attention to detail
• Confidentiality

• Experience in writing professional Emails
• Experience in handling a high volume of customer queries
• Must have 1-2 years of prior experience in SAAS environments.
• Must be comfortable working during night shifts.