11+ GGSN Jobs in India

We are Hiring for

Process : Travel Airline Process/ Voice Process/ Customer Service

Must Have Experience in : Online GGN || KLM || United Airline Vacations || Car Rental || Hotel Booking || Air Line Ticketing Services.

We are looking for the people who have the excellent communication and sales skills.

1 year or more travel domain experience is preferred in INTERNATIONAL TRAVEL VOICE PROCESS.

About Salary : No bar for the right candidate.

We are looking for the immediate joiners.

Hands on GDS will be an added advantage.

company link : https://epivsolution.com/

Responsibilities:

1.   Handle outbound and inbound calls to customers located in various international regions.

2.   Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.

3.   Maintain professionalism and courtesy while communicating with customers at all times.

4.   Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.

5.   Document all customer interactions and transactions accurately in the company's database.

8.   Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.

9.   Adhere to all company policies, procedures, and compliance regulations.

Job Summary

We are looking for a motivated PHP Developer Intern who is eager to learn web application development using CodeIgniter (CI3). The intern will assist the development team in building, testing, and maintaining web applications while gaining practical experience in backend development.

Key Responsibilities

• Assist in developing web applications using PHP and CodeIgniter 3
• Support the team in writing clean and efficient code
• Help in developing and maintaining backend functionalities
• Work with databases such as MySQL for storing and retrieving data
• Assist in debugging and fixing bugs
• Participate in testing and improving application performance
• Learn and follow MVC architecture
• Collaborate with developers and designers on projects
• Maintain proper documentation of tasks and code

Required Skills

• Basic knowledge of PHP programming
• Understanding of HTML, CSS, and JavaScript
• Basic knowledge of MySQL databases
• Familiarity with MVC architecture (preferred)
• Willingness to learn CodeIgniter 3
• Basic understanding of web development concepts

Education

• Pursuing or recently completed Bachelor’s degree in Computer Science / IT / Software Engineering
• Students in final year or recent graduates are preferred

Automation Testers

Looking for Automation Testing experts, with at least 5 years for experience in Automation Testing with strong experience in Selenium, Java and SOAP UI.

•       Experience: 5–12 Years

•       Locations: Chennai, Bangalore, Trivandrum, Cochin

•       Notice Period: Immediate to <30 days

Experience:

·      5+ years in Selenium automation tool with Java is must with good communication skills

·      Knowledge and hands on in Automation Framework definition and creation

·      Identifying the test cases that are candidates for Automation

·      Automation Test scripting using Selenium & TestNG

·      Automation Test Execution and Test Result Analysis

·      Maintenance of test scripts

·      Hands on experience in Selenium and debugging the selenium scripts

·      Hand on experience in automating webservices using SoapUI

·      Hands on experience in configuring CI tools like Jenkins or Maven, and ANT build tool

·      Knowledge on API automation

·      Hands on experience with estimation and project management

·      Working on knowledge on Devops is added Advantange

Responsibilities include

·      Identify and define the Automation test scenarios based on the requirements

·      Automation test approach defining

·      Good scripting knowledge in Java, TestNG

·      Good knowledge about Webservices automation using SoapUI

·      Designing automation test scripts

·      Defect reporting and analysis

·      Automation execution report preparation/recommendation

·      Identify candidates for automation

·      Involve in feasibility study conducting POC

·      Maintenance of the scripts

• Fresher/ Sales Experience in Market Research
• Excellent Communication Skills, Public Speaking Skills, Selling Skills, Convincing and Negotiation Skills.
• Should have passion for working in Sales, and meeting desired targets.
• Excellent Customer Service Skills.
• Undergraduate/Bachelor’s degree

Knowledge, Skills and Abilities :

• Strong OO design and coding skills using multiple stacks, and knowledge of the pros and cons of each
• 1+ years’ experience with Golang
• 6+ years application development experience
• Strong data design skills, using both SQL and NoSQL data stores
• Experience with CI/CD pipelines such as Jenkins
• Experience working with event based distributed systems
• Experience working with services in a Dockerized environment
• Experience with Elasticsearch, Couchbase, Redis, and/or PostgreSQL a plus
• Requires 6+ years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD with 2 years’ experience; or equivalent experience.

• Develop system and program specifications to meet client needs
• Analyze the impact of new systems or system changes on existing technology
• Design and maintain database structures to support system requirements
• Build and configure CRM forms, views, dashboards, and workflows
• Create and maintain schema and code to support system/program requirements
• Adhere to company standards, policies, and procedures
• Create and maintain appropriate user and technical documentation
• Provide client support, as needed
• Work with clients to resolve problems in a timely manner and escalate as appropriate
• Participate in company initiatives and committees

• Bachelor’s degree or higher degree in Computer Engineering, Computer Science, Information Technology, or any related field.
• Experience with CRM 2013/2015/2016, D365 CE modules such as Finance/Supply Chain/Sales/Marketing/Service/Field Services and CRM Portal
• Microsoft Dynamics Sales and Customer Engagement applications (CRM) product experience
• Professional CRM certification OR agree to achieve appropriate certification in an agreed-upon timeframe
• Experience implementing and customizing Dynamics CRM and Dynamics 365
• Demonstrated analytical, problem-solving, organizational, interpersonal, communication skills
• The ability to handle multiple tasks, simultaneously
• The ability to work independently or as part of a team
• Knowledge in Azure technologies like API, Azure Functions, Logic Apps development is advantageous