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About Us – Learners Point

Learners Point Academy is one of Dubai’s leading professional training and skill development institutes. For over two decades, we have been committed to empowering individuals and organizations with globally recognised training solutions that enhance capability, performance, and career growth.

As industries evolve rapidly through technology and innovation, we strive to bridge the skills gap by offering practical, results-driven courses delivered by certified industry experts. Our diverse portfolio includes Corporate Training, Professional Certification Programs, and Custom Learning Solutions tailored to the needs of professionals across the MENA region.

At Learners Point, we believe learning is a continuous journey. Our mission is to help professionals unlock their true potential, elevate their expertise, and stay competitive in a dynamic global workforce. With modern learning methodologies, real-world case studies, and an engaging training environment, we ensure our learners gain the confidence and competencies required to excel in their chosen fields.

Job Responsibilities

1. Client Acquisition & Relationship Management

• Identify, target, and acquire new corporate clients across UAE, KSA, Qatar, Oman, Bahrain.
• Build and maintain strong, long-term relationships with CXOs, HR Leaders, Procurement Teams, and L&D Heads.
• Act as the primary point of contact for key accounts to ensure continuous engagement and client satisfaction.

1. Consultative Sales & Solution Mapping

• Understand client business challenges and map relevant solutions aligned to their training, upskilling, or business needs.
• Conduct virtual and in-person meetings, demos, and presentations to senior stakeholders.
• Develop and deliver tailored proposals, quotations, and commercial agreements.

1. Pipeline & Revenue Growth

• Manage the complete sales cycle from lead generation to closure, including negotiation and contracting.
• Maintain a healthy sales pipeline, ensuring consistent progression and achievement of quarterly revenue targets.
• Track and report sales performance through CRM systems (e.g., Salesforce/HubSpot/Zoho).

1. Account Expansion & Customer Success

• Strengthen account relationships to drive renewals, repeat business, and upsell opportunities.
• Monitor client usage, feedback, and performance to ensure successful delivery and high satisfaction.
• Collaborate with internal teams (Delivery, Operations, Marketing) to ensure seamless service execution.

1. Market Intelligence & Strategic Planning

• Stay updated on market trends, competitor offerings, and industry developments across GCC.
• Identify new market segments and growth opportunities to support business expansion.
• Contribute to go-to-market strategies and promotional campaigns for the Middle East region.

1. Compliance, Communication & Reporting

• Prepare weekly/monthly business performance reports, forecasts, and revenue projections.
• Ensure proposals, pricing, contract terms, and documentation comply with internal guidelines.
• Maintain professional ethical conduct and cultural sensitivity in all client interactions.

Alorica is a leading provider of Business Process and Customer Satisfaction Outsourcing solutions that span the entire customer lifecycle. But that’s just a very technical way of saying what we really do, which is to make lives better…one interaction at a time.

100,000 strong and dedicated to delivering insanely great customer experiences to people across the globe. It’s our privilege to partner with the world’s largest and most respected brands—embracing every day and every challenge with Passion, Performance, and Possibilities.

The world’s largest provider of customer experiences to North American consumers.

We Serve More than 200 Major Clients Worldwide, Including:

• 4 of the top 5 wireless providers
• 4 of the top 8 healthcare companies on the Fortune 500
• 4 of the top 10 banks on the Fortune 500
• 5 of the world’s largest retailers
• 4 of the top 10 largest car manufacturers
• 10 of the top 20 regulated utility companies
• 3 of the 5 largest technology companies
• Provide customer support and resolve customer queries via call.
• Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed.
• Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.
• Candidate should be flexible to work in 24*7 environments (US Shift).
• Freshers to 5yrs of experience with Customer Support * 
• Experience in an International Voice Process.
• The candidate should have excellent command over English - fluency in spoken English, customer service skills and high energy levels.
• Candidates who have experience into domestic Voice Process can be considered as freshers.

At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much – that’s why we’re so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us. 

At Alorica, we’re all about putting our team members on a passionate, rewarding career path—and we work hard to craft an insanely great work environment for our colleagues. A place where you can be yourself. Where you can work hard and play hard. Where you can get involved in the community. And where doing the right thing—and taking care of one another—is an integral part of who we are.

• Job Category
• Customer Experience
• Posting Date
• 10/01/2025, 11:42 AM
• Locations
•  Pritech Park SEZ Block12, IN
• Apply Before
• 10/06/2025, 11:42 AM
• Job Schedule
• Full time
• Job Shift
• Night

Key Responsibilities: 

• Rewrite existing APIs in NodeJS. 
• Remodel the APIs into Micro services-based architecture. 
• Implement a caching layer wherever possible. 
• Optimize the API for high performance and scalability. 
• Write unit tests for API Testing.
• Automate the code testing and deployment process.

Skills Required:

• At least 3 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds. 
• Excellent hands-on experience using MySQL or any other SQL Database. 
• Good knowledge of MongoDB or any other NoSQL Database. 
• Good knowledge of Redis, its data types, and their use cases. 
• Experience with graph-based databases like GraphQL and Neo4j. 
• Experience developing and deploying REST APIs. 
• Good knowledge of Unit Testing and available Test Frameworks. 
• Good understanding of advanced JS libraries and frameworks. 
• Experience with Web sockets, Service Workers, and Web Push Notifications. 
• Familiar with NodeJS profiling tools. 
• Proficient understanding of code versioning tools such as Git. 
• Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms. 
• Should be a fast learner and a go-getter — without any fear of trying out new things Preferences. 
• Experience building a large scale social or location-based app.

Voyager Health Pvt Ltd, a prominent healthcare technology company, is seeking a highly skilled Full-Stack Mobile App Developer with a focus on hybrid app development. As a Full-Stack Developer, you will play a pivotal role in shaping the technological vision and ensuring the seamless development and evolution of our healthcare platform.

Key Responsibilities:

· Lead and oversee the entire technical roadmap, architecture, and development lifecycle of our hybrid healthcare platform.

· Define and execute the technical strategy in alignment with the company's goals and vision.

· Provide technical expertise and guidance in wireframing, architecture, and technology stack selection.

· Develop, test, and deploy high-quality Android and iOS applications for our platform, utilizing hybrid app development.

· Design and implement user interfaces for both platforms, ensuring a unified user experience.

· Utilize Angular for front-end development and Node.js for back-end development to create a comprehensive healthcare app.

· Integrate third-party APIs and technologies to enhance app functionality and performance.

· Optimize app performance and ensure high levels of security and data privacy.

· Collaborate with cross-functional teams and contribute to the continuous improvement of our mobile app development processes.

Qualifications:

· Bachelor's degree in Computer Science, Engineering, or a related field.

· 5-8 years of experience in mobile app development for Android and iOS platforms with a strong emphasis on hybrid app development.

· Proficiency in wireframing, Node.js, and Angular.

· Extensive experience in developing and leading healthcare platforms.

· Expertise in both front-end and back-end development.

· Familiarity with agile development methodologies and DevOps practices.

· Excellent problem-solving skills and attention to detail.

· Proven leadership and people management capabilities.

· Ability to work effectively in a collaborative team environment.

Strong communication and interpersonal skills

Working in SAP S4 EWM/Yard Mgm’t as part of the in conjunction with the CPG Digital Core Project.

• Troubleshooting customer reported issues and assisting users with day-to-day production support in a timely manner

• Gathering and analyzing business requirements; Translating requirements into functional and technical solutions

• Designing and configuring solutions in SAP EWM

• Creating and maintaining functional specifications, configuration documents, test plans and other documentation

• Developing and executing test plans including unit and integration testing and coordination of user acceptance testing

• Working with business SMEs to deliver and support solutions

• Analyzing problems to provide solution alternatives and recommendations; Providing SAP thought leadership and SME expertise as needed

• Performing root cause and impact analysis, documentation, and training

• Working collaboratively with an extended team of functional and technical resources.

Experience & Education required

• Bachelor’s degree in technology related field

• 6-10 years' experience with working in SAP S4 EWM (Extended Warehouse Management)

• Functional / technical proficiency with at least 4 years of experience implementing SAP EWM

• Strong hands-on configuration experience

• Good integration knowledge with ECC & S/4 HANA components including logistics and production

• Strong verbal and written communication; Ability to communicate ideas in both technical and user-friendly language

• Strong analytical and problem-solving skills, critical thinking, and innovation

• Ability to work independently as well as in a team environment

Experience & Education preferred

• SAP Logistics/Shipments/Deliveries experience

• SAP S/4 HANA experience

• SAP ABAP troubleshooting knowledge

• Consumer Products industry experience Additional years of experience in SAP S4 within other modules.

• Excellent Java programming skills.
• Experience in Web application Technologies like JAVA/JSP, HTML, Javascript, and CSS.
• Development experience using Java Spring Boot, Maven
• Knowledge and Experience in using REST API
• Experience in Database Query Languages.
• Experience in designing new application framework or migrating to new framework architecture, redesign, working on POC
• Should be open for understanding debugging the architecture of legacy systems and suggest changes wherever applicable.
• Experience in frameworks like Spring, Hibernate
• Experience in Multi-tier development/deployment of Web Application
• Experience in Producing and Consuming RESTful Web Services
• Strong in developing complex SQL Scripts to generate reports
• Familiarity in Maven, Gitx
• Familiarity in Unit Testing (JUnit)
• Familiarity with Continuous Integration tools (Jenkins etc)

Interested in a full cycle development role working collaboratively with a diverse suite of clients and a team that cares about your growth? Join Virtusa!

As a Java Developer, you will have the opportunity to tap into your knowledge to develop, design and manage a wide range of innovative projects.  Sound like fun? Read on.

Day-to-day responsibilities will include:

• Utilizing your deep technical knowledge to design, develop and optimize business processes across multiple systems.Developing detailed technical analysis and design specifications based on functional requirements.
• Collaborating with fellow developers and clients to solve problems.
• Creating user acceptance testing and performance testing plans to validate and support the customizations, features and functionalities.
• Migrating to internal and external clouds, as well as to Microservices architecture.
• Evaluating open source and vendor products.

Key responsibility:

• Designing and developing for performance and scalability, and to meet the overall detailed requirements of the system.
• Collaborating with fellow developer, testing, operations and architecture teams when projects and changes in technology have impact across the enterprise
• Creating user acceptance testing and performance testing plans to validate and support the customizations and integrations.

Qualifications:

• Minimum 3  years of software development using Java, J2EE, , XML, Web Services/SOA and used Java frameworks - Spring, Spring-boot, Hibernate, REST.
• Working with GIT/Bitbucket, Maven, Gradle, Jenkins tools to build and deploy code deployment to production

           environments

• Experience with Application Development using object oriented Lifecycle and Application Frameworks
• Strong technical, analytical, problem solving, and communication skills
• Experience with system, application, and process documentation including tools such as MS-Visio, Office.
• Experience with quality control and root-cause analysis.
• Excellent verbal, written, interpersonal, organizational and time management skills
• Solid experience in design, coding, testing and debugging skills
• Solid experience in design, coding, testing and debugging skills
• Familiar with automation tools Autosys/ Control-M
• Experience with SVN Source Code management techniques/ tools for software management, Knowledge SDLC tools (JIRA).
• Demonstrated teamwork and ability to work with diversified multi-location team.

Your Impact:

• Implements Digital Consumer experiences based on a foundation of SFCC (Salesforce commerce cloud) to meet expected quality standards
• Ensures functional requirements and high-level solution designs are understood and are translated into detailed technical design
• Implement proofs of concept to prove any new technologies, application flows or integration scenarios and identify customizations needed to SFCC platform for meeting client requirements
• Guides the performance tuning and scalability of the ecommerce solution
• Diagnose and solve technical problems during implementation and support phases

Your Skills & Experience:

• 4-8 Years with 2+ years of implementing commerce application with SFCC in last 3 years
• Demonstrate proficiency in build and release management using CI/CD strategies (leveraging tools like Jenkins and DevOps practices), implement Mocha/Chai unit and functional test cases in order to reduce costs while ensuring quality
• Contributes to designing, implementing and documenting the build release process as well as system configuration and deployment characteristics of the applications
• Participates in technical walkthroughs/ code reviews of other team members’ components, test plans and results and help them with gaps
• Collaborate with architect to define implementation processes and quality gates and standards
• Identifies risks and issues, and help monitor them
• Guides the development of reference and resource materials for SFCC
• Mentors SFCC developers in improving their platform knowledge and development skills
• Communicate technical design to the SFCC developers and help/guide them in the implementation
• Participates in Agile sprints and helps developers understand the strengths and limitations of SFCC

Set Yourself Apart With:

• SFCC B2C Developer certification
• Knowledge on Agile methodology and desired tools like Jira, confluence etc.
• Scripting/development experience with Node.js, Mocha/Chai
• Experience working in any Salesforce cloud environment like SFMC, SFSC etc.
• Excellent written, verbal communication and articulation skills & Good team player
• Self-starter and self-learner with keen interest to grow
• Process orientation and the ability to define and setup processes
• Ability to provide necessary coaching to bring team members up to speed on the technology
• Ability to prioritize and manage multiple tasks
• Excellent and innovative approach to problem solving and finding solutions
• Flexible and proactive/self-motivated working style with excellent personal ownership of problem resolution

Benefits of Working Here:

• Gender Neutral Policy
• 18 paid holidays throughout the year for NCR/BLR (22 For Mumbai)
• Generous parental leave and new parent transition program
• Flexible work arrangements
• Employee Assistance Programs to help you in wellness and well being