Business Development Executive

Responsibilities

• To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
• To identify and convert the opportunities for cross-selling (banking products).
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Requirements

• Graduate
• Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
• Excellent communication skills – Verbal & Written.
• Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
• Flexible to get scattered 8 Week Offs in a month with 9 hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
• Should be able to establish rapport quickly with peers, managers & customers.

Skills  - MLOps Pipeline Development | CI/CD (Jenkins) | Automation Scripting | Model Deployment & Monitoring | ML Lifecycle Management | Version Control & Governance | Docker & Kubernetes | Performance Optimization | Troubleshooting | Security & Compliance

Responsibilities:

1. Design, develop, and implement MLOps pipelines for the continuous deployment and

integration of machine learning models

2. Collaborate with data scientists and engineers to understand model requirements and

optimize deployment processes

3. Automate the training, testing and deployment processes for machine learning models

4. Continuously monitor and maintain models in production, ensuring optimal

performance, accuracy and reliability

5. Implement best practices for version control, model reproducibility and governance

6. Optimize machine learning pipelines for scalability, efficiency and cost-effectiveness

7. Troubleshoot and resolve issues related to model deployment and performance

8. Ensure compliance with security and data privacy standards in all MLOps activities

9. Keep up to date with the latest MLOps tools, technologies and trends

10. Provide support and guidance to other team members on MLOps practices

Required skills and experience:

• 3-10 years of experience in MLOps, DevOps or a related field

• Bachelor’s degree in computer science, Data Science or a related field

• Strong understanding of machine learning principles and model lifecycle management

• Experience in Jenkins pipeline development

• Experience in automation scripting

Job Description For Video Editor

Job Profile: Video Editor – YT, Podcast & Social Media Content

Location: Bangalore

Job Mode: On-site

Notice Period: Immediate joiners preferred

Job Responsibilities:

•  Edit long-form podcast episodes for platforms like YouTube.
•  Repurpose podcast content into engaging short-form clips for Instagram Reels, YouTube Shorts, and other social channels.
•  Create dynamic and visually appealing video content for social media marketing across multiple brands.
•  Ensure videos meet platform-specific requirements and brand guidelines.
•  Collaborate with content creators, marketing teams, and brand managers for creative alignment and consistency.
•  Maintain high production quality with proper transitions, audio syncing, motion graphics, and visual effects.

Eligibility Criteria:

•  1–2 years of relevant video editing experience is preferred; strong portfolios will be considered regardless of tenure.
• Candidate must have worked for varied platforms and domains.
• Must have prior experience into advertising agencies before.
•  Proficient in editing tools such as Adobe Premiere Pro, Final Cut Pro, After Effects, or similar software.
•  Solid understanding of current trends in video content on social media platforms (Instagram, YouTube, LinkedIn, etc.).
•  Creative storytelling skills and high attention to detail.
•  Must be available for in-office work in Bangalore; in-person interviews required.

Remuneration: upto Rs. 60,000 (based on experience)

This position is for a tester with strong coding skills who likes challenges - someone who is constantly striving for excellence in software test automation.

Responsibilities include:

• Develop automated test cases on a day-to-day basis
• Gather and prioritize user requirements, feed these requirements into overall Automation Framework requirements and test plans
• Train team members on tool use and test automation tools, practices, techniques and best practices
• Communicate cross-functionally throughout the engineering organization
• Continuously monitor and boost test coverage across the product

Minimum Job Qualifications:

• Bachelor’s degree or better in CS or related field, with 3+ years experience in software test.
• Exposure to best practices in SQA including code reviews, debugging, troubleshooting and CI processes
• Experience in backend Testing using Java, API-Testing,Rest assured ,and Performance testing using Jmeter
• Excellent communications and technical presentation skills
• Initiative to research and build solutions to tough problems in domains like Flash, OpenGL, WebGL where off-the-shelf automation tools might not be available
• Some experience/comfort with working in a Linux/Unix environment
• Excellent analytical, problem-solving, troubleshooting skills.

Preferred (Bonus) Qualifications:

• Knowledge of current build and test automation tools and processes, such as JUnit/TestNG, Maven, Jenkins, Mockito, JBehave, Git, etc
• Experience with whitebox testing, code reviews, SDK testing
• Experience with performance testing, stress testing, and advanced aspects of system testing automation.
• Knowledge of at least one scripting language (Python, Bash, Ruby or comparable).

We are looking for a skilled and experienced front-end developer to join our product team. This role requires you to be a tech-savvy contributor in translating the customer needs and user expectations into interactive web apps. You’ll be an exceptional problem solver and take responsible actions in ensuring the application is optimised both in technology and in delivering the best user experience. If you share our passion to create and define interactive web pages, we are happy to hear from you!

What You'll do-

• Work closely with design, product management, and development teams to create elegant, usable, responsive and interactive interfaces across multiple devices.
• Implement UI development principles to ensure that the product client-side serves at scale.
• Review and optimize usage by monitoring key metrics and rectifying the issues proactively.
• Ensure the technical feasibility of UI/UX designs-Turning UI/UX designs into prototypes, creating awesome interactions from designs, writing reusable content modules, and ensuring the maintainability of the code.
• Build reusable code and libraries for future use
• An ability to perform well in a fast-paced environment and bring in optimal flow for rapidly changing design/ technology.

Technical Requirements-

• At least 1 to 3 years of relevant work experience as a web developer, UI developer, JavaScript expert, or a frontend engineer
• Be familiar with Responsive Web Design, common Web UX patterns and anti-patterns
• Be able to tell good design from bad design
• Be able to write clean, maintainable code which others can work on
• Familiar with UI layouts, SASS, bootstrap, and Material UI
• Experience debugging using popular JavaScript-based tools like Chrome Developer Console
• You have mastery in DOM manipulation (including jQuery) and understand components, CTAs
• Know browser behaviour, performance, compatibility and cross-browser issues
• Proficient understanding of code versioning tools, such as Git,
• You take pride in working on advanced CSS, animations and responsiveness
• You seem to have good architectural & design skills
• Ability to own, end to end responsibility - right from the requirement to release
• Ability to produce bug-free and production-grade code
• Be great at debugging, including identifying page speed and performance bottlenecks, using tools like Chrome Dev Tools, React Dev Tools, etc.
• The skills that we consider - CSS, JavaScript, React, Redux, Node.js

Required Skills

• Javascript, ReactJS, Redux, NodeJS, HTML, CSS

Good to have-

• Knowledge of TDD frameworks mocha, chai, jest etc.
• Understanding of Typescript
• Understanding of ReactJS based frameworks like NextJS, Gatsby, etc.
• Understanding of REST API
• Passionate to create good design and usability

Job description:

Red Ant Media helps its clients in building digital creative solutions to help them achieve their business goals. As an outsourced product development company, we embrace the crossroads of Creative design, Web development, Web design, and Digital Marketing.

We are a data-driven agency, who bring together data-driven insights, user objective, brand, technology, content, and creative vision.

Experience: 1 -2 years

Location: Chennai

Roles and Responsibilities:

• Integration of user-facing elements developed by front-end developers with server-side logic
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection
• Integration of data storage solutions ( MySQL, MongoDB)
• Creating database schemas that represent and support business processes.
• Understanding the nature of asynchronous programming and its quirks and workarounds

Skills Required:

• Knowledge of Node.js and framework available for it (such as express).
• Familiarity with Progressive Web Applications and Single Page Applications and frameworks (Vue, React, Angular with Typescript, etc).
• Hand on and implement complex Angular applications, directives, pipes, interceptors, services, etc.
• Node-based module loaders and task runners (Webpack, Gulp, or Grunt), creating npm modules.
• Proficient understating of code versioning tools, such as GIT.
• Basic understanding of front-end technologies, such as HTML5, SCSS, and CSS3.

As an IT Infrastructure Architects design and implement information systems that support an enterprise infrastructure. You will provide the necessary technical infrastructure for the development of new and existing infrastructure technologies and system requirements. 

Improve efficiency and streamline operations. enhance design specs, create technical documentation, implement control concepts and deliver expected outcomes. Collect performance data to monitor systems resource usage and failures rates and provide solutions and recommend changes. ensure scalability and anticipate capacity growth through careful planning and awareness of industry, business and client’s growth trends. Design activities rely on accurate data, sensible KPIs and performance metrics to improve processes and bridge gaps

Primary Responsibilities:

Conducting research on emerging and existing technologies. Recommend system alternative technologies and infrastructure development efforts that increase infrastructure flexibility, reliability, stability, scalability, resilience, availability, performance and cost effectiveness. All collective research efforts will contribute to the creation of architectural road maps that leverage software and cloud technologies. Research customer interaction, policy adherence, enterprise processes. May act as the subject matter expert of architectural virtualization.

Needs to guide in execution of Incident, Change, Release, Problem, Performance, and Availability Management

Security of all infrastructure is of paramount importance and is periodically audited, monitored and updated in keeping up with latest threats and risks.

Identifying best practices for future implementation. Architects provide feedback to the enterprise and incorporate all gathered information into future integration plans.

Provides DevOps thought leadership and mentoring in both advisory and delivery contexts, focusing on the requirements of Technology and Business and how these are best served by continuous improvements to our delivery approach

Required Technical skills and Experience

• Over 10+ years of experience as IT Infrastructure Architect
• Bachelor / Masters Degree in Computer Science, Information Technology or related field
• Must have experience in Infrastructure architecting on AWS/ Azure/ Google cloud.
• Should have a very good understanding of Cloud Native services (IaaS, PaaS, SaaS) platforms for application deployment and scalability in a cost effective manner, addresses scalability, availability, service continuity (DR), performance and security requirements. auto-scaling and self-healing.
• Has hands on experience with cloud orchestration using Kubernetes or apache Mesos on marathon would be an advantage
• Evangelizing microservices-based architectures using containerized applications; help to drive strategy and implementation of cloud native infrastructure
• Sound Knowledge of RDBMS, preferably with MYSQL Mongo, Elasticsearch, Redis. Working knowledge of, CDN/WAF 
• Proven expertise on Linux, and DevOps tools such as Git, Jenkings, maven, Bamboo Docker, Puppet, Ansible,Kubernetes,terraform. Elastic Beanstalk, Openshift
• Infrastructure security (VPC, tunneling, API management, Governance) and networking security solutions like routing, switching, Firewalls etc.
• Good debugging skills on Linux, Apache, Nginx, PHP, MYSQL and cloud-based application and administration of RHEL, CentOS/Ubuntu
• Experience in Cloud scale APM and Monitoring Tools such as ELK ,Splunk, Nagios, Graffana, XMON Datadog, Dynatrace, Appdynamics, Cloud Monitoring.
• Troubleshoot and debug environment and infrastructure problems found in the production and non-production environments.
• Implements security improvements by assessing current situations; evaluating trends; anticipating requirements.
• Determines security violations and inefficiencies by conducting periodic audits.
• Upgrades system by implementing and maintaining security controls.
• Must have knowledge of leading storage backup solutions.
• Experience with one or more Unix shell scripting languages (Bash, C-Shell)

• Team mentoring and support for ramping up new engineers
• Provide leadership in planning, defining requirements, scoping efforts, and setting appropriate milestones
• Using a data-driven process/mindset, author technical content to support the incident response process (e.g. postmortem/root cause analysis) and develop interim solutions to prevent or quickly resolve issues/problems the next time.
• Experience with networking technologies (routing, switching, IP addressing, DNS, Load balancers, etc.) Knowledge of :  - File systems, NFS, CIFS, iSCSI - IPv4 networking, including TCP/IP, SMTP/POP/ IMAP, HTTP/S, LDAP – DNS
• Ability to work independently while tackling complex problems
• Passionate to palm ownership and responsibility of the systems - 24x7