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Application Integration Engineer -

Key Skills:

·        Knowledge of various Integrations approaches:

o  Native connectors

o  API – schema, design

o  ODBC

o  SFTP files

·        Experience integrating SaaS solutions.

o  Financial applications:

§ Ideally: Oracle NetSuite, Workday Adaptive

§ Nice to have: Coupa, Concur, Expensify, Avalara

o  CRM applications:

§ Ideally: Microsoft Dynamics

§ Nice to have: Salesforce, Hubspot Sales, various sales tools

·        Experience with key Microsoft Azure services: mainly data extraction (i.e., Data Factory), databases (SQL), storage (Data Lake), analytics 

·        Ability to work with data, including ETL

·        Nice to have - Knowledge of coding languages: Java script, XML, REST, etc.

·        Experience working with global teams

·        Ability to overlap some work hours with US EST/CT time

·        Solid communication skills

·        Proactive, takes initiative, outspoken

Experience

·        6 - 9 years

Responsibilities: 

• Design, code and deliver UI capabilities using Qt that would interact with backend python functionalities seamlessly. 
• Solve critical issues by coding in a hands-on and efficient manner.
• Developed CI/CD pipelines for corporate infrastructure. 
• Extensive hands-on experience developing frontend systems 
• Ability to assess and prioritise architectural components, features and bugs..
• Ability to work in an efficient startup creating innovative technology Qualifications: 
• 3+ years of industry Experience in frontend desktop application design and development. 
• Bachelor/Masters in Computer Science Engineering, other branches of engineering from Tier 1 colleges. 
• Should have a good working knowledge of Qt. 
• Familiarity with front-end technologies (like JavaScript, CSS and HTML5). 
• Strong analytical thinking and problem-solving ability Preferred Skills: 
• Attuned design sense so can collaborate with UX designers and hold high quality bars. 
• Strong Programming Skills in Python. Experience in Image Processing is a bonus 
• Deep hands-on technical expertise in full-stack development. Location: Bangalore Salary: Industry Standard with ESOP.

JOB DESCRIPTION

• Lead of IT team must guide & manage dev-ops, cloud system administrators, desktop support analysts and also assist in procure & manage assets.
• Design and develop a scalable IT infrastructure that benefits the organization.
• Take part in IT strategic planning activities that reflect the future vision of the organization.
• Introduce cost-effective best practices related to the needs of the business needs of the organization.
• Research and recommend solutions that circumvent potential technical issues.
• Provide high levels of customer service as it pertains to enterprise infrastructure.
• Review and document key performance metrics and indicators to ensure high performance of IT service delivery systems.
• Take charge of available client databases, networks, storage, servers, directories, and other technology services.
• Collaborate with the network engineer to design infrastructure improvements and changes and to troubleshoot any issues that arise.
• Plan, design, and manage infrastructure technologies that can support complex and heterogeneous corporate data and voice infrastructure.
• Execute, test and roll out innovative solutions to keep up with the growing competition technologies that can support complex and heterogeneous corporate data and voice infrastructure.
• Create and document proper installation and configuration procedures.
• Assist in handling software distributions and software updates and patches.
• Oversee deployment of systems and network integration in association with partner clients, business partners, suppliers and subsidiaries.
• Create, update, and manage IT policies.
• Manage, & drive assigned vendors. Perform cost benefit analysis and provide recommendations to management

* Bachelor’s or Master’s degree in computer science, information technology, electronics, telecommunications or any related field.

* Minimum 10 years of experience in the above mentioned fields.

Solutions Engineer is a strategic and high-exposure role that will drive the use of the company, being a trusted consultant to our customers by guiding them during the product's implementation and internally evangelizing on the diverse use cases of company implementation. You will drive the onboarding, product solutions, end-to-end implementation of the product, to deliver a seamless user experience.   

The job will require a bit of coding, client interactions, and working with different teams to build the solution & deliver it in a short period of time. 

This role has 3 layers to it - 

Solutioning 

• Configure all features of the company application, groups, and security settings in the company and other EAS systems.
• Leverage your vast knowledge and expertise across various Applications and Systems to define Blueprint for company Implementation in newer areas/applications.
• Monitor system performance, data integrity, and user activity to make recommendations on continuous improvements for the company platform.
• Build and motivate the team to build reusable solutions that can be easily adopted and deployed by customers.

Technical Enablement 

• Strategically Configure, Test, Document, and educate company team members on system design to ensure long-term success.
• Pilot processes with the aim to directly influence the overall Product development and improve the way our customers use the company
• Drive existing and new product feature adoption across Customers.
• Serve as the escalation point of contact for critical issues, for customer concerns relating to technical issues, and coordinate with Professional Services, Engineering, and Product teams.
• Enable the CSMs, Support & Implementation teams from a technical standpoint, to help them meet their SLA requirements (Bugs, Troubleshooting)
• Ensure Application Analysis and technical reviews are happening at the right time, within SLA.

Technical Account Management

• As a part of the Customer Success team, you will work with our Customer Success Managers and customers as Technical Owner to strategize on business objectives and implement company solutions to achieve them.
• During execution consult/ advise/ participate on calls with client's IT stakeholders (Heads, Leads, or senior technology folks), traveling to client locations as needed.
• Work cross-functionally in collaboration with different departments, including Product, Engineering, Professional Services, Support, and Marketing to address issues, questions, and requests.
• Build a relationship with the key customers, by engaging with the key stakeholders and technical leadership, on calls and in person.

What are we looking for?

• Has preferably worked in Product based or Consulting companies for International customers
• Comes with a work experience of 6+ years 
• Should be strong with Javascript, HTML, and CSS 
• Demonstrates the ability to collaborate with internal and external stakeholders while dealing with complex situations
• Should be flexible to work in the EU (1 PM to 10 PM IST) or US (5 PM to 2 AM) time zones.  

Required Experience : 2 to 6 Years

Technical Skillsets Required :

About us:

NetCracker Technology, a subsidiary of NEC Corporation, is the leading provider of BSS/OSS solutions to service providers around the world. From billing, customer care, and real-time charging and policy solutions, to resource and network management, service fulfillment & assurance, our comprehensive software and services capabilities enhance the customer experience through content-rich offerings and reduced costs.

NetCracker's innovative end-to-end BSS/OSS solutions enable service providers to operationalize next-generation connectivity, maximize the convergence of Network and IT, monetize content, and deliver a compelling customer experience.

Founded in 1993, NetCracker became a subsidiary of NEC Corporation in 2008 and acquired the Convergys Information Management division in 2012. We are CMML 5, Product based company. 

Job Responsibilities:

• Work as a member of development team towards the Product Suite
• Estimating efforts and duration on development
• Involved in solution implementation projects
• Interaction with Business Analysts, Quality Assurance and Customer Support teams
• Provide expertise and best practices on technical aspects of product development and implementation projects including performance
• Introduce new development technologies, instruments and techniques

Job Requirements:

• Experience in writing technical design and development of the application
• Good understanding and hands-on work experience in Core Java/J2EE & concepts such as OOPS, multithreading, Collections, Concurrency, Exception Handling, JDBC, File I/O, XML APIs etc
• Should have worked on Java 1.8
• Design skills –Design Patterns, hands on in restful services
• Working experience on spring core
• Hands on in writing complex SQL queries
• Knowledge of web-services (REST and SOAP);
• Familiarity with NOSQL [eg. Mongo DB] is preferred;
• Familiarity with message queues like Kafka.
• Know-how on containerization applications like Docker, Kubernetes is preferred.
• Proficient understanding of code versioning tool – SVN.
• Hands-on experience in writing Unit tests using Junit.
• Working experience in Jenkins, Maven, SonarQube.
• Experience in tuning applications based on Performance tests/ Load tests/ Stress tests is preferred.
• Knowledge of development lifecycle, standards, approaches, utilities and environment: shells, IDEs.
• Familiarity with JIRA / JQL is an added advantage 

Experience:

• 5 to 11 years of core development / Product experience

Education:

• BE/Btech/MCA