Junior Digital Marketer

About the Company:

SaveIN is a Y-Combinator-backed, fast-growing healthcare technology company revolutionizing healthcare access in India. Based in Gurugram, we are proudly backed by YC and top investors from the US and Europe. Our innovative products span healthcare aggregation, payments, finance, and SaaS, making healthcare more accessible and affordable.

About the Role:

As a Sales Lead at SaveIN, you will drive the go-to-market strategy, build and scale a high-performing sales team, and optimize the sales funnel for our SaaS offering. From lead generation to conversion, you’ll own sales execution, CRM implementation, and revenue growth.

You’ll work cross-functionally to enhance product marketing, customer success, and overall P&L. If you thrive in fast-paced environments and have a proven track record in B2B SaaS sales, we’d love to have you onboard!

Department: Sales

Employment Type: Full Time/ Work from office

Required Experience: 6-8 yrs

Reporting: Founder & CEO

Key Responsibilities:

·       Work with the growth marketing team and ICP to launch and scale the SaaS offering.

·       Implement and manage CRM tools to monitor performance metrics and sales activities.

·       Create and manage lead generation funnel through inbound and outbound channels

·       Set up inside sales unit and recruit, train and grow an efficient team of SDRs, AEs and CSMs.

·       Ensure seamless sales operations, including lead tracking, forecasting, and reporting.

·       Achieve continuous improvement on MQL to conversions and retention.

·       Stay updated on industry trends, competitive landscape, and emerging customer needs.

·       Lead negotiations to close high-value deals and manage contracts effectively.

·       Collaborate to influence customer success and drive product adoption.

Requirements:

·       Proven experience of 6-8 years in B2B SaaS inside sales preferably in healthcare/employer/insurance SaaS

·       Deep understanding of the B2B SaaS market and customer acquisition strategies.

·       Expertise in using CRM tools (e.g. Zoho, HubSpot, Apollo.io) and data-driven decision-making.

·       Proven track record of driving customer acquisition and growth for early-stage companies.

·       Excellent communication, leadership, negotiation and team management skills.

·       Master’s degree in business/analytics is preferred

Why Join Us?

·       We are growing fast and making an impact

·       Flexible and transparent work culture

·       Fair rewards and ESOPs

Job Description

We are looking for a Product Marketing Associate who will streamline our product marketing efforts. You will work closely with the marketing, sales and product teams. You will help research, compile and develop positioning, messaging and communication for marketing and sales.

Responsibilities

Research and manage marketing and sales collaterals

Research and structure content for webpages and landing pages

Create high-quality content for Gumlet in the form of sales/marketing collaterals, email communications, website and landing page copy.

Ideate and help build compelling narratives and messaging for Gumlet across marketing channels

Streamline and overlook lead nurturing campaigns

Organize and track content distribution

Conduct competitive, market and customer research, and build usable insights to further the marketing and sales efforts.

Work on projects to improve and track the middle and bottom of the funnel

Work closely with sales and marketing teams to identify opportunities for new client acquisition.

Skills And Qualification

Work experience as a marketing associate or a similar role

In-depth understanding of marketing fundamentals

Excellent communication skills

Knack for copywriting

Analytical abilities

Education requirements

BE/BTech or equivalent degree.

0.6 - 1 year of core marketing experience, preferably with Tech / Product / SaaS domain companies

Excellent command of the U. S. English (understanding, speaking, and writing).

About Us:

Kapture Cx is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. It's a cloud CRM that’s more than just a helpdesk designed to meet the needs of any industry. At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with all the endless demands of customers.

Kapture is the preferred choice of leading brands including Nykaa, Meesho, Bigbasket, Unilever, Zepto, Ajio, Netmeds, Jio, Prestige and many others to build a world-class customer support ecosystem. Kapture Cx is headquartered in Bangalore and we have offices in Mumbai, Delhi/NCR and Florida. Our channel Partner network spans across 12 countries and powers 500+ businesses globally to automate their sales and support.

Position Overview:

We are seeking a highly skilled and experienced Project Manager / Implementation Manager to lead and oversee the successful implementation of our SaaS CRM solution for our B2B customers. As a Project Manager, you will be responsible for managing all aspects of the implementation process, including team handling and people management, to ensure projects are delivered on time, within budget, and to the highest level of customer satisfaction.

Key Skills:

• 5+ years of experience in an IT services / Software product company with B2B SAAS implementation. 
• Strong project management skills with a proven track record of successfully managing complex software implementation projects, preferably in the SaaS CRM domain.
• Excellent leadership abilities to effectively manage and motivate cross-functional teams throughout the implementation lifecycle, including team handling and people management experience.
• In-depth knowledge and understanding of B2B customer needs and challenges related to CRM systems.
• Proficient in utilizing project management tools and methodologies to plan, track, and report on project progress.
• Exceptional communication and interpersonal skills to collaborate with customers, stakeholders, and internal teams, ensuring clear and consistent communication throughout the implementation process.
• Analytical and problem-solving skills to identify and address project risks and issues proactively.
• Strong customer focus with the ability to build strong relationships, understand customer requirements, and deliver solutions that meet customer expectations.

Key Responsibilities:

1. Lead and manage end-to-end implementation projects of our SaaS CRM solution for B2B customers, ensuring successful delivery within scope, schedule, and budget.
2. Build and manage a high-performing implementation team, providing guidance, support, and mentorship to team members, and fostering a collaborative and productive work environment.
3. Collaborate with sales and pre-sales teams to understand customer requirements and create project implementation plans that align with customer expectations and business objectives.
4. Develop and maintain project schedules, work breakdown structures, and resource allocation plans to effectively manage project timelines and resources, including team members' workloads and assignments.
5. Define project deliverables, milestones, and success criteria, and monitor progress against these throughout the implementation process.
6. Manage project risks and issues, proactively identify potential obstacles and implement mitigation strategies to ensure successful project outcomes.
7. Coordinate and communicate with cross-functional teams, including development, testing, quality assurance, and customer support, to ensure seamless integration and alignment during the implementation process.
8. Conduct regular project status meetings, providing updates to stakeholders and customers on project progress, risks, and issues.
9. Ensure a high level of customer satisfaction by managing customer expectations, addressing concerns, and providing timely and effective solutions.
10. Contribute to the continuous improvement of implementation processes, tools, and methodologies, identifying opportunities to enhance efficiency and effectiveness.

Experienced with Azure DevOps, CI/CD and Jenkins.

Experience is needed in Kubernetes (AKS), Ansible, Terraform, Docker.

Good understanding in Azure Networking, Azure Application Gateway, and other Azure components.

Experienced Azure DevOps Engineer ready for a Senior role or already at a Senior level.

Demonstrable experience with the following technologies:

Microsoft Azure Platform As A Service (PaaS) product such as Azure SQL, AppServices, Logic Apps, Functions and other Serverless services.

Understanding of Microsoft Identity and Access Management products such including Azure AD or AD B2C.

Microsoft Azure Operational and Monitoring tools, including Azure Monitor, App Insights and Log Analytics.

Knowledge of PowerShell, GitHub, ARM templates, version controls/hotfix strategy and deployment automation.

Ability and desire to quickly pick up new technologies, languages, and tools

Excellent communication skills and Good team player.

Passionate about code quality and best practices is an absolute must

Must show evidence of your passion for technology and continuous learning

We are a nascent quantitative hedge fund led by an MIT PhD and Math Olympiad medallist, offering opportunities to grow with us as we build out the team. Our fund has  world class investors and big data experts as part of the GP,  top-notch ML experts as advisers to the fund, plus has equity funding to grow the team, license data and scale the data processing.

We are interested in researching and taking in live a variety of quantitative strategies based on historic and live market data, alternative datasets, social media data (both audio and video) and stock fundamental data.

You would join, and, if qualified, lead a growing team of data scientists and researchers, and be responsible for a complete lifecycle of quantitative strategy implementation and trading.

Requirements:

• Atleast 3 years of relevant ML experience
• Graduation date : 2018 and earlier
•   3-5 years of experience in high level Python programming.
• Master Degree (or Phd) in quantitative disciplines such as Statistics, Mathematics, Physics, Computer Science in top universities.
•   Good knowledge of applied and theoretical statistics, linear algebra and machine learning techniques. 
•   Ability to leverage financial and statistical insights to research, explore and harness a large collection of quantitative strategies and financial datasets in order to build strong predictive models.
• Should take ownership for the research, design, development and implementation of the strategy development and effectively communicate with other team mates
•   Prior experience and good knowledge of lifecycle and pitfalls of algorithmic strategy development and modelling. 
•   Good practical knowledge in understanding financial statements, value investing, portfolio and risk management techniques.
•   A proven ability to lead and drive innovation to solve challenges and road blocks in project completion.
• A valid Github profile with some activity in it

Bonus to have:

•   Experience in storing and retrieving data from large and complex time series databases
•   Very good practical knowledge on time-series modelling and forecasting (ARIMA, ARCH and Stochastic modelling)
•   Prior experience in optimizing and back testing quantitative strategies, doing return and risk attribution, feature/factor evaluation. 
•   Knowledge of AWS/Cloud ecosystem is an added plus (EC2s, Lambda, EKS, Sagemaker etc.) 
•   Knowledge of REST APIs and data extracting and cleaning techniques 
•   Good to have experience in Pyspark or any other big data programming/parallel computing
•   Familiarity with derivatives, knowledge in multiple asset classes along with Equities.
•   Any progress towards CFA or FRM is a bonus
• Average tenure of atleast 1.5 years in a company