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Why 22by7?
Any role with us is a career building opportunity. At 22by7, the incumbent is the complete owner of any opportunity she or he creates.
The sales effort is backed-up by right process and people in place like- dedicated Solution Architect Team, Dedicated Post Sales Team (Tech Team), Marketing and other Support function in place.
Dedicated 24*7 support team
We not only resolve but ensure BCP and thus empower our client’s for enhanced productivity gain and realization of their Business Score Card.
Culture that has been voted as a Great Place to Work by the People of 22by7
Highly credible and competent Team Members
True work life integration and balance
Other benefits like Medical Insurance, Covid Care, and support structure over and above
About the role
Role- Enterprise Sales Manager- New Business
Band- L3
Reporting to- Head Sales
Location-Bangalore
Role Type- Individual Contributor
No. of Vacancies-02
Job Profile
- Handling end-to-end sales
- Selling IT Infrastructure or IT Transformation Solution to Enterprise Accounts
- Selling across verticals Enterprise Accounts
- Working on GTM strategies and seeding 22by7 as a Solution Partner in Client Account
- Account Planning, Mapping, meeting the Decision Making Unit of the prospect or existing clients
- Understanding the clients existing infrastructure and the pain points and building on the clients transformation journey/ growth journey
- Pitching the right solution with the help of Pre-Sales team members
- Cross-Selling and Up-Selling- Growing the Account
- Maintaining a healthy strong funnel on solution portfolio of 22by7
- Answering the RFI/RFP/PoC etc with the help of Pre-Sales team
- Managing the OEM, Disti eco system and leveraging it for getting leads/ pre-sales / closures
- Working on BOM and pricing
- Handling presentations, techno commercial negotiations and Closures
- Create Customer Experience Excellence through continuous follow-up and customer interaction
- Working with other cross-functional team like marketing for carrying out different client/vendor related activities
- Take Sales Accreditation on different product lines which helps for strong pitching
Of the Solutions
Specification-
Education- Open- Any Diploma/Any Graduate/Any Post Graduate
Experience- 5 to 10 years, sales exposure in similar or related domain, must be in IT sales and market exposure is a must
Person Profile-
- Good verbal and written communication skills
- Good presentation and negotiation skills
- Good at engaging and managing relationship with CXO level
- Excellent at relationship building and managing it
- Who can sniff opportunities
- Good mental resilience
- Drive to win
- Go getter
- Loves to work in fast paced environment and who loves working with target
- Open to travel
Sales Competency Dictionary
Technical Competencies- These are the competencies which are core and directly related to the job.
- Domain Knowledge & Expertise-
Market
Product/Technology
Customer
Competition
Client
- Communication Skill-
Opening a conversation
Listening and Understanding abilities
Assessment of buyer
Growing the conversation
Art of probing/ questioning
Establishing trust, credibility, relationship over a communication
360-degree communication
Closing the communication loop
Presentation skill
Written communication- e-mail, documentation etc.
- Negotiation Skill-
Uncovering and delivering value, increasing the pie, creating win-win situations
Showing the value/worth
Finish it strong
- Proactive
Planning & Methodical
Motives
Networking for new sales opportunities
Persuade
Follow-up
Opportunity Sniffer
Behavioral Competencies- These are the competencies which manifests into the obvious behavior demonstrated by a successful sales professional.
- Achievement Motivation- The extent to which an individual is driven to succeed or can also be put as how important is for the individual to succeed in the given role.
Drive to Succeed
Competitiveness
Achieving the goal
Sense of Achievement
Fear of Failure
Perseverance or Persuasiveness
Go getter
- Emotional Stability/ Adaptability- The ability to adapt oneself to the environment and keep calm and focused even though an individual goes through tough challenges. The mental toughness to bounce back and hard.
Handling rejections
Mental resilience
Can take strong decision
Objection Handling
- Emotional Intelligence- The ability to ‘Read people’
Able to empathize with people
Understands the emotions
Understands motivations that drives human behavior
- Locuz of control- Every individual attributes the success or failure to intrinsic or extrinsic factors. That is the factors which is under his control or not under his control. Thus they become ‘Accountable for their actions’.
Accountability for their action
In-charge of their plans and action
Owning up their success or failures
Doers or Action oriented
Strong at execution
- Organising Skills- The ability to extract information, interpret and plan.
Resourceful
Information collection
Logical interpretation- quickly and accurately
Planning and Prioritizing
Desired Exposure/Background- Candidates who have worked in similar SI set up, exposure to corporate sales, selling IT solution to end customer. Must have a fair understanding of the business solution offered by 22by7
The Role growth- Can grow to Team Lead
Business Impact- The role makes a valuable contribution in the growth of the business profit, revenue, market and customer engagement.
good understanding of the Google semantic keywords/LSI usage in long-form content writing and development.
Functional Responsibility:
- Perform keyword research and include Google semantic keywords/LSI and write engaging, long form content
- Excellent grammar and writing skills
- Understand the target audience and write focused, SEO optimized content while following SEO best practices
- Ability to generate content for different content marketing platforms and
- maintaining tonality in accordance with the brand
- Collaborate with external stakeholders/agencies to get work done in a defined and structured way
- Developing SEO articles/landing pages via thorough industry and competitor research
- Design and developing SEO content for Social Media platforms and Youtube
Technical Skills:
- SEO content writing and management skills
- Excellent writing and grammar skills
- Working knowledge of Google Analytics, Keyword Planner, Search Console, SEMRush, Ahrefs, Moz etc.
Soft Skills:
- Detail-oriented, multitasker
- Organized and creative
- Passionate about learning new techniques and tools
- Excellent written and verbal communication skills
- Team player with a willingness to learn new skills
Job Title: Tech Lead and SSE – Kafka, Python, and Azure Databricks (Healthcare Data Project)
Experience: 4 to 12 years
Role Overview:
We are looking for a highly skilled Tech Lead with expertise in Kafka, Python, and Azure Databricks (preferred) to drive our healthcare data engineering projects. The ideal candidate will have deep experience in real-time data streaming, cloud-based data platforms, and large-scale data processing. This role requires strong technical leadership, problem-solving abilities, and the ability to collaborate with cross-functional teams.
Key Responsibilities:
- Lead the design, development, and implementation of real-time data pipelines using Kafka, Python, and Azure Databricks.
- Architect scalable data streaming and processing solutions to support healthcare data workflows.
- Develop, optimize, and maintain ETL/ELT pipelines for structured and unstructured healthcare data.
- Ensure data integrity, security, and compliance with healthcare regulations (HIPAA, HITRUST, etc.).
- Collaborate with data engineers, analysts, and business stakeholders to understand requirements and translate them into technical solutions.
- Troubleshoot and optimize Kafka streaming applications, Python scripts, and Databricks workflows.
- Mentor junior engineers, conduct code reviews, and ensure best practices in data engineering.
- Stay updated with the latest cloud technologies, big data frameworks, and industry trends.
Required Skills & Qualifications:
- 4+ years of experience in data engineering, with strong proficiency in Kafka and Python.
- Expertise in Kafka Streams, Kafka Connect, and Schema Registry for real-time data processing.
- Experience with Azure Databricks (or willingness to learn and adopt it quickly).
- Hands-on experience with cloud platforms (Azure preferred, AWS or GCP is a plus).
- Proficiency in SQL, NoSQL databases, and data modeling for big data processing.
- Knowledge of containerization (Docker, Kubernetes) and CI/CD pipelines for data applications.
- Experience working with healthcare data (EHR, claims, HL7, FHIR, etc.) is a plus.
- Strong analytical skills, problem-solving mindset, and ability to lead complex data projects.
- Excellent communication and stakeholder management skills.
Mandatory Skills
- Experience in Technical Writing/Information Development
- Experience writing topic-based and task-oriented documentation according to company style guidelines, requiring minimal editing from senior ID staff
- Experience developing enterprise systems software documentation for users and system administrators
- General knowledge on DITA concepts and IDCMS: ID (Information Development) Lifecycle and Content Management System
- Excellent interpersonal, communication, and teamwork skills
- MS Word
Roles, Responsibilities
- Effectively collaborate with project stakeholders to scope ID work
- Attend ID and Dev core meetings to understand ID requirements and plan, write and maintain concise but complete internal and external technical information (end user manuals, troubleshooting topics, compliance documentation, API descriptions) in compliance with client and team guidelines
- Independently research for relevant information and perform content reviews
- Work alongside multiple teams in a fast-paced agile environment towards providing high quality written content.
- Follow recommended style and business guidelines; using approved templates
- Being technically savvy in the areas of documentation by being hands-on with new and current product features
- Being proficient in usage of documentation tools & systems and aware of new technologies in documentation, industry best practices.
- Delivering the work allocated in time and with quality including translations and documentation build packages
The company has a wide distribution of networks locally and globally with its current 650 owned centres covering more than 40,000 locations. They have established themselves as a priority express service provider in the e-commerce B2C deliveries market with its customised services and strong footprint.
They are listed on NSE and BSE, and have 2900 highly skilled employees working across 650 offices all over India.
What you will do:
- Ensuring timely bill submission to assigned client by direct visit/help of subordinate
- Customer rate master updating in the system (Zero Deviation)
- Understanding of E-Invoicing and process
- GST Reconciliation wherever required
- Controlling over 60+, 90+, and 180+ days outstanding
- Timely posting of payment and debtors ledger
- Maintaining the assigned customer base
- Age debit/ credit note analysis and timely sharing the outcome with management, along with corrective action plan
- Visiting the customer and branch coordination
Desired Candidate Profile
What you must have:- Basic understanding of accounts, Credit Control, Billing, Collection, Credit/ Debit Note, Age Debt and DSO analysis, major customer bill submission/ issue resolution/ payment follow up, customer ledger eeconciliation, Contract Commercial Management /Customer rate master Update/GST
- Good communication and negotiation skills
- Good in coordination
Responsibilities:
- Providing primary backup for networks should they fail.
- Ensuring the effective administration of a new business network.
- Performing troubleshooting on all programs when required.
- Preparing post-mortem reports and performing trend analysis when there are system failures.
- Developing proposals and helping to finalize opportunities that reduce expenses.
Requirements:
- CCNA certified.
- Around 1 year of experience in Network Operations.
- Excellent communication skills.
- Candidate with networking certification is preferrable.
Type: Full Time
About Numen (https://numenhealth.com):
Numen Health is a Health-tech company with a goal to reimagine healthcare in India. Through an amalgamation of our healthcare team with the power of AI and the Internet of Things (IoT), we make healthcare easier and accessible through a data-based preemptive approach. Our mission is to facilitate change in the healthcare industry by moving from a reactive approach to a proactive one.
We are a wonderful, young team with experience in scaling up Indian and international businesses from the ground up. We are looking for like-minded and enthusiastic people who are passionate about making a lasting difference and want to help us revolutionize the way healthcare is delivered to a billion Indian!
Our Vision:
To shift the healthcare ecosystem from a ‘Sick-care' approach to a ‘Holistic-healthcare' approach. We aim to do that by enabling doctors and caregivers to move from treating ailments to employing a data-based,
preemptive approach.
About Product:
We offer preventive healthcare programs to individuals to improve their health. These plans are crafted in consultation with their treating doctor and a dedicated care team remotely monitors the progress in real[1]time. For doctors, Numen is a virtual facility to cater to all of their patient’s needs, remotely.
Why Join?
At Numen, you have the opportunity to make tangible changes to the existing healthcare systems in India
making it preventive and affordable. By joining the Numen team, you get to be part of a young, dynamic
team that is passionate about making a change and a fast-paced environment with multiple opportunities to
learn and grow.
Job Overview:
Numen Health is looking for Tech Lead to join our Engineering team and lead all stages of the software product development life cycle. This will include analyzing system and user requirements, designing software flowcharts, writing clean Java code, troubleshooting bugs, and running tests to improve system functionality.
If you are a person who has proficiency in Java technologies, good analytical skills, the ability to design software systems and anticipate issues, and frame remedial actions with excellent teamwork skills; We
would like to speak to you.
Responsibilities:
1. Design, develop, scale, and maintain backend services in Java
2. Collaborate with the engineering and product team to discuss project definitions and goals.
3. Work on individual priorities, deadlines, and deliverables.
4. Improve reliability, scalability, observability, and security of the backend systems.
5. Write simple, efficient, and maintainable code
6. Function well in a fast-paced, rapidly changing environment
7. Ensuring best coding standards and practices to improve and maintain quality.
Requirements:
8. Bachelor/Master degree in CS or related field from a reputed college
9. Sound knowledge of Java technologies.
10. Solid grip on the programming basics like DS and algorithms, OOPS.
11. Experience with software design and application programming
12. Understanding & experience with software design patterns, restful APIs, and microservice
architecture
13. Experience with software design and application programming
14. Strong debugging skills
15. Exposure to CI/CD and Test-Driven Development
16. Nice to have are Unix / Linux, database SQl / NoSQL, Java Spring, working knowledge on
scripting (Perl, Shell Scripting).
Prior Experience:
17. 5 - 8 years of experience in java development
18. A hustler with the capability to think out of box and hence prior experience with Startups would
be a plus.
19. Understanding or Experience in Health-Tech is good to have
20. Good To have a Team Lead / Mentorship Experience.


- 4+ years experience working as a react.js developer.
- Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
- In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
- Experience with user interface design.
- Knowledge of performance testing frameworks including Mocha and Jest.
- Experience with browser-based debugging and performance testing software.
- Excellent troubleshooting skills.
- Good project management skills.
Roles and Responsibilities
As an Escalation Associate, you will be at the front of handling and resolving customer complaints and Grievances from various touchpoints (Not Limited to Complaints, Social Media Escalations, Consumer Forum complaints, etc.). You will work with other departments and ensure closure and recovering a customer’s experience.
- Tracking all Customer complaints/escalations in real-time.
- Acknowledge all customer complaints, connect with customers (Over emails as well as on calls), understand the problem clearly, and assure a timely resolution.
- Coordinate and follow up internally for an end-to-end closure on each complaint handled.
- Proactively escalate cases that are about to breach standard TAT.
- Work on RCAs (Root Cause Analysis), of complaints, handled, to facilitate process improvement internally.
- Liaison with team members and team leads on a regular basis.
- Publish MIS on Escalation Cases and follow up steps to be shared with Team Leaders for Agent coaching and improvement.
- Adhere to compliance policies.
Required Skills & Experience
- A strong Customer-centric approach.
- Can work under pressure and handle difficult conversations.
- Can understand problems clearly.
- Ownership and solution-oriented approaches should understand and deliver end-to-end resolutions.
- A team player can coordinate and liaise with internal and other departments seamlessly.
- Fluent in written and conversational English. Regional Language Hindi, Kannada, Tamil, Telugu is a strong plus.
- Academic Qualifications- Bachelor’s Degree preferred or equivalent experience considered.
- 1 -2-year experience in customer service (or related fields), fresher’s can be considered who matches above criteria.
Preferred Skills
- Background in customer service, escalations/complaints handling, social media handling.
- Experience in email handling, inbound calls.

Requirements:-
- Must have good understanding of Python and Shell scripting with industry standard coding conventions
- Must possess good coding debugging skills
- Experience in Design & Development of test framework
- Experience in Automation testing
- Good to have experience in Jenkins framework tool
- Good to have exposure to Continuous Integration process
- Experience in Linux and Windows OS
- Desirable to have Build & Release Process knowledge
- Experience in Automating Manual test cases
- Experienced in automating OS / FW related tasks
- Understanding of BIOS / FW QA is a strong plus
- OpenCV experience is a plus
- Good to have platform exposure
- Must have good Communication skills
- Good Leadership capabilities & collaboration capabilities, as individual will have to work with multiple teams and single handedly maintain the automation framework and enable the Manual validation team