Social Media - Sr Executive

Job Posting: Customer Support Executive

Company Name: OneSpider Technologies LLP

Location: Lower Parel, Mumbai (On-Site / Work From Office)

Working Hours: Monday To Saturday | 10:00 am to 07:00 pm

Role Overview

As a customer support executive, you will help clients in resolving queries related to software, accounting, and GST while providing training sessions for our software.

Your responsibilities will include:

• Assisting clients with queries related to our ERP software.
• Providing expert support on software functionality.
• Addressing accounting and GST related concerns.
• Ensuring customer satisfaction by resolving issues in a timely manner.
• Collaborating with the team to improve our support processes.

To be successful in this role, you'll need:

• A willingness to learn and adapt.
• Good communication skills to interact with clients.
• Basic understanding of software applications.
• Knowledge of accounting and GST.
• Freshers to 6 years of experience are welcome to apply.

What We Offer:

• A supportive environment for freshers to start their careers.
• Opportunities for learning and professional growth.
• A chance to work with a dynamic team in a fast-paced industry.
• Competitive salary and benefits.

If you are eager to start your career in customer support and are ready to help our clients succeed, we would love to hear from you!

Apply Now!

We’re hiring a Maximo Technical Lead with hands-on experience in Maximo 7.6 or higher, Java, and Oracle DB. The role involves leading Maximo implementations, upgrades, and support projects, especially for manufacturing clients.

Key Skills:

IBM Maximo (MAS 8.x preferred)

Java, Oracle 12c+, WebSphere

Maximo Mobile / Asset Management / Cognos / BIRT

SQL, scripting, troubleshooting

Experience leading tech teams and working with clients

Good to Have:

IBM Maximo Certification

MES/Infrastructure planning knowledge

Experience with Rail or Manufacturing domain

https://lnkd.in/getubzJd

Job Title: Back Office Associate / Back Office Support

Job Description:

The Back Office Associate is responsible for performing administrative, clerical, and support tasks that ensure the efficient operation of the business. The role typically involves managing data, maintaining records, and assisting front office teams with processing transactions, and orders, or handling customer-related tasks indirectly.

Key Responsibilities:

1. Data Entry and Management:

• Accurately input and update data into databases or systems.
• Ensure data integrity and address any discrepancies or errors in records.
• Maintain and update records, files, and documents as required.

1. Verification Support:

• Process and manage documents such as invoices, orders, contracts, and forms.
• Organize and maintain electronic and physical files for easy retrieval.

1. Report Generation:

• Prepare and assist in the preparation of reports on business performance, financials, and operations.
• Analyse data and generate insights for better decision-making by the management team.

1. Compliance and Documentation:

• Ensure compliance with company policies, procedures, and regulations.
• Assist in preparing and maintaining documentation for audits or inspections.

5.     Handling Incoming Customer Calls/Requests:

• Answer incoming customer calls in a professional and friendly manner.
• Respond to customer inquiries, complaints, or requests regarding products, services, or company policies.
• Provide detailed and accurate information about products, services, or account status.
• Assist customers with technical issues, troubleshooting, or system-related problems.

Skills and Qualifications:

• Education: High school diploma or equivalent; associate’s or bachelor’s degree preferred, depending on the role.
• Experience: Previous experience 1 Years – 2 Years
• Technical Skills: Proficiency in MS Office Suite and other office tools.
• Attention to Detail: Ability to accurately process and maintain records.
• Organization: Strong organizational skills with the ability to multitask and meet deadlines.
• Communication: Good written and verbal communication skills for internal coordination.
• Problem Solving: Ability to identify issues and take appropriate actions to resolve them.

Job Title : Senior MERN Stack Developer with Blockchain Expertise

Location : Indore, MP

Experience : 5-7 years

Job Type : Full-time, On-site

We're seeking a seasoned Senior MERN Stack Developer with a strong focus on blockchain technology to join our innovative team in Indore. As a Senior MERN Stack Developer, you'll play a pivotal role in crafting and implementing cutting-edge blockchain solutions using the MERN stack. Your expertise will contribute to the development of secure, scalable, and decentralized applications. If you're passionate about blockchain technology, possess extensive MERN stack experience, and thrive in a collaborative environment, we encourage you to apply and be a key player in our transformative projects.

Requirements :

• Proven experience as a Full Stack Developer with a specialization in blockchain technology.
• Proficiency in the MERN stack (MongoDB, Express.js, React, Node.js).
• Experience with major blockchain platforms such as Ethereum, Hyperledger, or similar.
• Solid understanding of smart contract development and implementation.
• Knowledge of decentralized application (dApp) development.
• Familiarity with cryptography and principles of blockchain security.
• Strong problem-solving and analytical skills.
• Excellent collaboration and communication skills.

Skills :

• MongoDB, Express, Node.js, React.js
• Next.js (knowledge preferred but not mandatory)
• WordPress/Shopify experience (preferred)
• Real-time communication using Socket.IO or WebRTC (preferred)
• GraphQL API development
• Experience with integrating payment gateways

If you're ready to take on exciting challenges and contribute to groundbreaking projects, apply now and join us in shaping the future of blockchain technology.

What you will do?

As a Full Stack Developer, you’ll be intrumental in shaping the future of AI assistants for data teams and understand the intricacies of Large Language Models (LLMs) to optimize their usage across multiple use cases. Utilizing Django, you'll architect back-end infrastructures optimized for handling data processes and LLM interactions. Your role involves building APIs with the Django Rest Framework. With React, you'll design user-centric interfaces that seamlessly integrate with our AI assistants, ensuring that data teams have an intuitive experience. Working at the forefront of AI revolutions and pushing the boundaries of what AI can achieve in data management and analysis.  

Responsibility

1. Back-end Development: Utilize Django to architect robust back-end infrastructures. Ensure they are tailored for complex data processes and seamless LLM interactions.

2. API Design: Craft efficient and scalable APIs using the Django Rest Framework. Founding Full Stack AI Engineer

3. Front-end Development: Transform UI/UX designs into functional web pages using React. Prioritize performance and deliver seamless user experiences.

4. AI Integration: Design user interfaces that flawlessly integrate with our LLMs, AI assistants, aiming to offer data teams an intuitive and efficient interaction.

5. Innovation: Stay abreast of AI advancements. Push boundaries and explore new possibilities in data management and analysis using AI. 

We at Convrse are revolutionizing the way, 'The Metaverse' is going to be built. We aim to become the world’s largest library for sourcing interoperable 3D spaces for building all kinds of metaverse experiences.

We are searching for an innovative technical lead. to join our company. As the technical lead, you will oversee the company’s technical team and all projects they undertake, analyze briefs, write progress reports, identify risks, and develop work schedules. You should be able to work with your team and inspire them to reach their goals.

To be successful as a technical lead, you should always be expanding your industry knowledge and be able to quickly identify problems. Outstanding technical leads are accountable, trustworthy, and able to build lasting relationships with their teams.

Technical Lead Responsibilities:

1. Determining project requirements and developing work schedules for the team.

2. Delegating tasks and achieving daily, weekly, and monthly goals.

3. Liaising with team members, management, and clients to ensure projects are completed to standard.

4. Identifying risks and forming contingency plans as soon as possible.

5. Analyzing existing operations and scheduling training sessions and meetings to discuss improvements.

6. Keeping up-to-date with industry trends and developments.

7. Updating work schedules and performing troubleshooting as required.

8. Motivating staff and creating a space where they can ask questions and voice their concerns.

9. Being transparent with the team about challenges, failures, and successes.

      10. Writing progress reports and delivering presentations to the relevant stakeholders.

Technical Lead Requirements:

1. Bachelor’s/Master's degree in computer science, engineering, or a related field.

2. A 3-4 years of experience in a similar role would be advantageous.

3. In-depth experience in working with Reactjs and Go.

4. Excellent technical, diagnostic, and troubleshooting skills.

5. Experience with blockchain technology preferable.

6. Strong leadership and organizational abilities.

Job description

We are looking for a Drupal Developer primarily responsible for back-end/module development. This position requires a combination of programming skills (PHP, HTML, CSS, JS, etc.) and aesthetics (understanding element arrangements on the screen, the color and font choices, and so on). The best candidates should have a strong understanding of design, development and deployment and back-end knowledge.

Responsibilities

Responsible for designing and implementing new features and functionality, ensuring high-performance and availability, and managing all technical aspects of the CMS. Work closely with front-end developers and customers to ensure an effective, visually appealing, and intuitive implementation. Integration with open source modules.

Skills and Qualifications

• Experience in developing web solutions in Drupal and PHP implementations in a LAMP environment
• Site-building experience including deep familiarity with Drupal modules such as CTools, Views, and Panels
• Experience creating custom Drupal modules
• Experience building responsive websites using Drupal CMS, HTML/HTML5, CSS/CSS3, and JavaScript/jQuery
• Knowledge of PHP, PHP files and theme functions, and knowledge of the Drupal theme layer.
• Through understanding of the Software Development Lifecycle (e.g. Requirements, Design, Development, Testing) and exposure to Agile or iterative SDLCs.
• 2-4 years of experience in Drupal development (samples of applications that you have worked on are required)