Social Media - Sr Executive

We are looking for a Senior iOS Developer, who should be able to

1. Strong knowledge on iPad, iPhone And Mobile compatibility developments.
2. Solid understanding of iOS application architecture patterns (e.g., MVC, MVVM).
3. Proficient in working with RESTful APIs and integrating third-party libraries.
4. Strong knowledge of software engineering principles, design patterns, and best practices.
5. Familiarity with agile development methodologies.
6. Excellent problem-solving and analytical skills.
7. Ability to work independently.
8. Strong communication and interpersonal skills.

JOB DESCRIPTION 

 Create and develop PCB layouts based on electronic schematics with proper

component placement and routing to have minimal EMI.

 Ensuring the design meets all electrical and mechanical requirements, including size

constraints, signal integrity, power distribution, and thermal considerations.

 Expertise in PCB and component Footprint (3D model) and Symbol creation also

monitor, review and drive the library deliverables.

 Individual Contributor and take Ownership for library, multi-layer (4 to 6 layers) PCB

Layout, BOM generation till Gerber release and pick & place data for production.

 He/She will be responsible for maintaining the 3D model of the designed PCB.

 He/She will be handling the queries related to gerber from PCB manufacturers.

 Need to be involved in CFT (mechanical, electrical & firmware) for design reviews.

 The designer must have hands on experience of Altium, Orcad, AutoCAD like CAD

softwares.

 Ensure that PCB designs comply with industry standards, regulations, and

certifications (e.g., IPC standards, RoHS, UL).

 Keep up-to-date with the latest advancements in PCB design technologies, tools, and

methodologies to stay competitive and drive innovation.

 Understand and work with design files in various formats like Gerber, DXF, step, and

ODB++

 Conduct design rule checks (DRC) and electrical rule checks (ERC) to ensure the

PCB design complies with industry standards and design guidelines.

Qualifications:

 Bachelor degree in Electrical Engineering, Electronics Engineering, or a related

field.

 Proficiency in PCB design software and tools.

 Strong understanding of electronics, electrical engineering principles, and PCB

manufacturing processes.

 Knowledge of industry standards and regulations related to PCB design and

manufacturing.

 Problem-solving skills and attention to detail.

 Effective communication and teamwork skills.

 Experience with PCB layout in various applications, such as consumer electronics,

automotive, aerospace, or medical devices, is a plus.

 Work experience of 4+ years in design and development of PCBs for power electronics

and embedded applications.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat

• Provide knowledgeable answers to questions about product, pricing and availability

• Work with internal departments to meet customer's needs

• Data entry in various platforms Qualifications

• Freshers can apply

• Excellent phone etiquette and excellent verbal, written, and interpersonal skills

• Ability to multi-task, organize, and prioritize work

Qualifications and Skills

• Strong knowledge of Core PHP, Shopify, Magento.
• Good knowledge of any PHP framework ( CodeIgniter and CakePHP )
• Hands-on experience one PHP framework
• Good analytical & communication skills.
• Must be proficient in PHP, MySQL, CSS, HTML, Javascript, AJAX, XML
• Should have excellent written communication skills (English)
• Must have the capacity to work independently and also as a part of a team
• Must have dedication and commitment towards work.

We at ZOOP. ONE are looking for a technically savvy Key Account Manager who possesses a strong drive for results. Duties of Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, on boarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth on boarding.

This role demands hybrid WFO(2 days a week)

Responsibilities:

• Develop and manage client portfolios.
• Sustain business growth and profitability by maximizing value.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
• Improve on boarding processes.
• Mediate between clients and the organization.
• Handle and resolve customer requests and complaints.
• Minimize customer churn.
• Improve customer NPS ration.
• Aid in product design and product development.
• Operate as the lead point of contact for all matters specific to our customers.
• Support and coordinate with the tech team to ensure seamless delivery to clients.
• Collect feedback and survey on customer satisfaction.
• Become SPOC for allocated customer.
• Prepare and share weekly and monthly reports with the reporting manager on customer performance.
• Own the product knowledge base.
• Map the customer journey and identify improvements at every stage.
• Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success.
• Develop a trusted advisor relationship with key customer stakeholders.
• Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team.
• Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn.
• Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders.
• Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner.
• Constantly work towards providing innovative strategies for delivering customer delight.
• Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

Requirements:

• MS-Excel professional.
• API Functional Knowledge.
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.
• Experience in SAAS based product, CRM, or ERP.
• Knowledge of customer success processes.
• Experience in document creation.
• Patient and active listener.
• Passion for service.
• Have a high proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Must-Have: Highly organized and able to multitask.

Good to Have:

• You should be passionate about engaging customers and expanding their use cases through our product.
• You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed.
• You have good data analysis and data-driven decision-making skills.
• Strong project management skills.
• 2+ years proven track record in Customer Success, Relationship Manager, Key Account Management, and any of similar domains.
• Strong Technical Background Preferred.

As per 5 yrs below is the tech stack that he should know around django:

·         Django forms

·         Django Rest APIs

·         Schedulers/Cron Jobs

·         Customising middlewares

·         Customising permission classes

·         Management commands

·         Fixtures

·         Multiple Environment handling

·         Multiple database integration

·         SQL and NoSQL database integration experience

·         Use of loggers or any logging mechanism

·         Signals

·         Push notifications over IOS/Android devices

·         Email notifications

·         Websockets

·         Unit testing

·         Caching

·         Payment gateway integration

AWS & Deployment Skills:

·         Deployment of Django over EC2 using Nginx or Apache2

·         Configuring the Django to run the services like websockets, celery

·         Using and configuring the RDS

·         Should know how to use S3 buckets

aws-lambda