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Role Summary

The Service Delivery & Change Manager is responsible for ensuring smooth day-to-day support operations, structured execution of change requests, and controlled production releases across client accounts and internal systems. This is a hybrid role requiring a mix of delivery management, technical coordination, stakeholder communication, and operational discipline.

Key Responsibilities

• Oversee day-to-day production support activities across projects or client accounts
• Manage incidents, service requests, and operational issues to ensure timely resolution and SLA compliance
• Coordinate with internal technical teams for troubleshooting, escalation, and closure of support cases
• Maintain support records, trackers, and operational documentation
• Support business users with system-related requests, user access coordination, and issue follow-up where needed
• Manage the complete lifecycle of change requests from requirement gathering to closure
• Coordinate with business stakeholders, clients, and technical teams to define scope, effort, timelines, and priorities
• Ensure proper approvals, documentation, planning, testing, deployment readiness, and closure of all changes
• Coordinate production deployments involving application and database changes
• Support release planning, deployment communication, release notes, and post-release follow-up
• Act as the primary coordination point between clients, business teams, and delivery teams
• Lead or support review meetings, status calls, follow-ups, and issue discussions
• Provide regular updates on support status, change progress, risks, and delivery timelines
• Ensure adherence to internal processes, governance standards, and audit requirements
• Support compliance-related activities, reporting needs, and documentation for management or client review
• Prepare weekly and monthly reports covering incidents, support activities, change requests, deployment status, and team utilization
• Track open items, pending approvals, delivery risks, and recurring support trends
• Support management with structured data for invoicing inputs, audit preparation, and operational analysis
• Contribute to process improvements that strengthen service quality, delivery control, and communication flow
• Manage resource planning, team allocation, leave schedules, and backup coverage to ensure smooth delivery continuity.
• Support onboarding, knowledge transfer, and internal coordination for smooth service continuity
• Identify, support, and help drive AI-led initiatives that improve operational efficiency, service quality, reporting, or delivery processes

Required Skills / Knowledge

• Strong experience in application support, service delivery, change management, or technical project coordination
• Good understanding of incident management, service request handling, and change control processes
• Experience in production release coordination and deployment planning
• Strong stakeholder management and client communication skills
• Ability to work across business, technical, and operational teams
• Strong reporting, documentation, and follow-up discipline
• Familiarity with ticketing tools, release processes, and enterprise support environments
• Good analytical and problem-solving skills
• Ability to manage multiple priorities in a structured and calm manner
• Working knowledge of Java-based enterprise applications, including Spring Framework and Hibernate
• Familiarity with cloud platforms such as AWS
• Basic working knowledge of Linux environments
• Understanding of CI/CD tools and version control platforms such as Jenkins, GitHub, and Bitbucket
• Ability to coordinate effectively with development and DevOps teams on application changes, deployments, and environment-related issues
• Strong interest in emerging technologies and willingness to contribute to AI initiatives within the organization

Preferred Qualifications

• Bachelor’s degree in Engineering, IT, Computer Science, or related field
• 5+ years of relevant experience in service delivery, application support, or technical project management
• Experience in client-facing delivery environments
• Exposure to audit, compliance, or governance-heavy projects is an advantage
• Experience in the Energy sector and/or Ecommerce will be an added advantage

About the Role

We’re looking for a passionate Fullstack Product Engineer with a strong JavaScript foundation to work on a high-impact, scalable product. You’ll collaborate closely with product and engineering teams to build intuitive UIs and performant backends using modern technologies.

Responsibilities

• Build and maintain scalable features across the frontend and backend.
• Work with tech stacks like Node.js, React.js, Vue.js, and others.
• Contribute to system design, architecture, and code quality enforcement.
• Follow modern engineering practices including TDD, CI/CD, and live coding evaluations.
• Collaborate in code reviews, performance optimizations, and product iterations.

Required Skills

• 4–6 years of hands-on fullstack development experience.
• Strong command over JavaScript, Node.js, and React.js.
• Solid understanding of REST APIs and/or GraphQL.
• Good grasp of OOP principles, TDD, and writing clean, maintainable code.
• Experience with CI/CD tools like GitHub Actions, GitLab CI, Jenkins, etc.
• Familiarity with HTML, CSS, and frontend performance optimization.

Good to Have

• Exposure to Docker, AWS, Kubernetes, or Terraform.
• Experience in other backend languages or frameworks.
• Experience with microservices and scalable system architectures.

We are looking for a Senior AI / ML Engineer to join our fast-growing team and help build AI-driven data platforms and intelligent solutions. If you are passionate about AI, data engineering, and building real-world GenAI systems, this role is for you!

🔧 Key Responsibilities

• Develop and deploy AI/ML models for real-world applications

• Build scalable pipelines for data processing, training, and evaluation

• Work on LLMs, RAG, embeddings, and agent workflows

• Collaborate with data engineers, product teams, and software developers

• Write clean, efficient Python code and ensure high-quality engineering practices

• Handle model monitoring, performance tuning, and documentation

Required Skills

• 2–5 years of experience in AI/ML engineering

• Strong knowledge of Python, TensorFlow/PyTorch

• Experience with LLMs, GenAI, RAG, or NLP

• Knowledge of Databricks, MLOps or cloud platforms (AWS/Azure/GCP)

• Good understanding of APIs, distributed systems, and data pipelines

🎯 Good to Have

• Experience in healthcare, SaaS, or big data

• Exposure to Databricks Mosaic AI

• Experience building AI agents

Job Title: Workday Adaptive Planning Consultant / Developer

Experience: 2 - 7 Years

Job Type: Full Time

Work Mode: Hybrid (3 Days Remote, 2 Days Office)

Work Location(s): Hyderabad, Pune, Bengaluru, Gurgaon, Noida, Chennai, Madurai, New Delhi, Kolkata, Jaipur, Telangana

Job Description

We are hiring passionate and skilled professionals for the role of Workday Adaptive Planning Consultant/Developer. This is a great opportunity to be part of a growing team, work on complex enterprise solutions, and collaborate with global clients.

Key Responsibilities

• Develop and enhance Workday Adaptive Planning solutions based on business requirements.
• Create High-Level Design (HLD) and ETL Design documentation.
• Build and support batch and real-time data pipelines.
• Maintain and optimize ETL workflows for scalability and performance.
• Review, test, and troubleshoot ETL programs for data quality and accuracy.

Required Skills & Qualifications

• Minimum 2 years of hands-on experience in Workday Adaptive Planning development.
• Strong knowledge of ETL concepts, design patterns, and data integration techniques.
• Experience working with large-scale ETL workflows.
• Bachelor's Degree in Computer Science, Information Technology, or a related field.
• Excellent problem-solving skills and a proactive attitude.

Job Description: Intern - Business Development

Location: Pune (Work from Office)

About Rawmart

Welcome to the Rawmart. We are the end to end solution providers and enablers to

Manufacturers and SME’s. By participating in the end to end manufacturing cycle, Rawmart

enables smart & cost effective raw material procurement, provides seamless supply chain

experience, infuses manufacturing technology, quality controls & drives process efficiencies

for delivering a better cost and volumetric output. Rawmart Intends to develop similar

Ecosystems across various product verticals and respective SME's. Partnering and developing

such SME's across the country is our mission. Our core principles are - Involve, Solve, and

Evolve.

Role Overview:

We are seeking a highly motivated intern to support the Business Development team in

driving growth within the Manufacturing as a Service vertical. The ideal candidate is eager to

learn, detail-oriented, and comfortable with research, client interaction, and strategic

planning.

Key Responsibilities:

1. Assist in identifying potential clients and researching their business requirements.

2. Conduct market research to understand industry trends and competitor analysis.

3. Support the preparation of client presentations, proposals, and reports.

4. Collaborate with internal teams to align solutions with client needs.

6. Help in organizing meetings, taking notes, and tracking follow-ups.

7. Support in managing marketing campaigns or lead-generation activities.

Required Skills and Qualifications:

Technical Skills:

1. Market Research & Analysis: Ability to conduct comprehensive research and summarize findings.

2. Microsoft Office Suite: Proficient in Excel, Word, and PowerPoint.

3. Data Handling: Basic understanding of data organization and visualization.

4. Presentation Skills: Ability to design visually engaging and persuasive presentations.

Soft Skills:

1. Strong communication and interpersonal skills.

2. Analytical thinking and problem-solving ability.

3. High attention to detail and organizational skills.

4. Proactive and eager to learn in a dynamic environment.

5. Ability to work collaboratively within a team and independently when required.

Preferred Qualifications:

1. Background in business, marketing, or engineering (students or recent graduates).

3. Knowledge of social media and digital marketing tools is a bonus.

Job Role - Power BI Lead

9 to 12 Years Experience Required. 

Location - Pune Baner/ Vimaan Nagar 

Work Model - Hybrid (Wednesday and Thursday WFO) 12 PM to 9 PM 

Experience with Banking or GRC Domain is preferred. 

• JOB SUMMARY
• Role Overview: We are seeking a highly skilled Power BI Expert to design, develop, implement and governance of Power BI solutions. Ideal candidate will have in-depth knowledge of Power BI architecture, data modeling, governance, embedded analytics and database management. The role requires expertise Power BI Data Gateways, report deployment, and governance frameworks ensuring scalable and secure data solutions.
• PRIMARY RESPONSIBILITIES                                             
• Power BI Lead & Implementation:
•  Design, develop, and deploy interactive Power BI reports and dashboards.
•  Create efficient data models to optimize performance and scalability.
•  Develop complex DAX expressions for business logic and calculations.
•  Optimize report performance by using best practices in Power BI and SQL
• Power BI Architecture & Configuration:
•  Configure and manage Power BI Data Gateways for secure and seamless data access
•  Define and enforce Power BI workspace, dataset, and security policies.
•  Implement row-level security (RLS) and data governance best practices.
•  Establish data refresh schedules and ensure efficient data ingestion pipelines.
•  Maintain and enhance Power BI Premium and Embedded solutions.
• Embedded Analytics & Integration:
•  Integrate Power BI reports with external applications using Power BI Embedded.
•  Work with Power BI REST APIs to automate workflows.
•  Integrate Power BI with Oracle, SQL Server, MySQL, Microsoft Share point, Excel, Cloud data source etc.,
•  Database & Performance Optimization:
•  Write optimized SQL queries and stored procedures for report development.
•  Ensure high-performance data refreshes and query execution.
•  Work with ETL team to improve data integration with PowerBI
•  Governance & Security:
•  Define Power BI governance framework and best practices for standardization.
•  Monitor user access, performance, and usage analytics to drive efficiency.
•  Manage user roles, access controls, and data security.
•  PowerApps & Power Automate (Nice to Have):
•  Build PowerApps applications to extend Power BI functionality and create
• interactive business solutions
•  Automate data flows and reporting updates using Power Automate (Flows,
• Triggers, Approvals, Notifications, etc.).
•  Integrate Power BI, PowerApps, and Power Automate to create end-to-end
• business process automation.
•  Stakeholder Collaboration 
• Training:
•  Work closely with business users, data engineers, and leadership teams to understand and document reporting requirements.
•  Provide training and best practice guidance to Power BI users across the organization.
•  Develop self-service Power BI frameworks to empower business teams for reporting.
•  Troubleshoot Power BI performance and user issues.

Job Description:

As Azure Lead Data Engineer, you will have to take over the key activities of designing, coding, and implementing data solutions in the platform. With a focus on leveraging DBT for data transformation and modelling, as well as expertise in MDM tools, you will play a pivotal role in architecting scalable and performant data pipelines and warehouses. You will collaborate closely with cross-functional teams to understand business requirements, architect data solutions, and ensure successful project delivery. You will be leading a team of skilled engineers who will collectively deliver scalable, highly dependable data solutions that can cater to the customers.

Responsibilities:

• Lead the design, development, and implementation of data solutions on the Microsoft Azure platform.
• Architect data pipelines, data warehouses, and data lakes using Azure services such as Azure Data Factory, Azure Databricks, Azure Synapse Analytics, and Azure Blob Storage.
• Design and implement ETL processes to extract, transform, and load data from various sources into Azure data platforms, utilizing DBT for data transformation.
• Develop scalable and efficient data models to support analytics, reporting, and machine learning initiatives, with a strong emphasis on using DBT for modelling.
• Lead performance optimization efforts to ensure the efficient processing of large volumes of data.
• Mentor and coach junior team members, providing guidance on best practices, technical expertise, and professional development.
• Collaborate with stakeholders to understand business requirements and translate them into technical solutions.
• Stay abreast of emerging technologies and industry trends in data engineering and cloud computing.

Qualifications:

• BE Computer Science or a related field.
• ~10 years of experience in data engineering, designing, and implementing data solutions on the Microsoft Azure platform.
• Deep understanding of Azure services such as Azure Data Factory, Azure Databricks, Azure Synapse Analytics, and Azure Blob Storage.
• Proficiency in DBT (Data Build Tool) for data transformation and modelling.
• Experience working with any Master Data Management (MDM) tools.
• Experience with data governance and metadata management tools such as Azure Purview or similar.
• Proficiency in programming languages such as Python, Scala, or Java.
• Experience with big data technologies such as Hadoop, Spark, and Kafka.
• Strong leadership skills with the ability to lead and mentor a team of engineers.

The role will be part of our customer success team. You will work extensively on large datasets to identify and help remediate data risks for customers from diverse domains, and support them as a trusted security advisor. 

Responsibility 

• Analyse customer data on Concentric Platform, extract relevant insights to identify data risks, develop risk remediation strategies 
• Prepare and present data risk reports to customers. Handhold them for implementation of the risk remediation strategies 
• Develop, curate and maintain training datasets for AI models 
• Label large datasets for supervised learning of AI models 
• Serve as customer’s trusted data security advisor, providing subject matter expertise, strategic guidance to drive adoption of concentric platform aligned with customer objectives

• Strong experience on with data analytics. Proven ability to extract relevant insights from big volumes of data to solve specific problems. Eye for detecting trends, anomalies in data. 
• Experience in developing training datasets for AI models and data labelling for supervised learning of AI models. 
• Excellent attention to detail 
• Customer advisory experience preferably in data security domain 
• Experience on with Excel as data analysis and reporting tool is required. Knowledge of other tools like Python, Kibana, Jira, ppt will be a plus. 
• Broad knowledge of operationalizing data security, regulations and standards will be an advantage 
• Excellent communication skills across various formats and mediums. Strong presentation and facilitation skills
• Use creative problem-solving skills to help customers reach their business goals and maximize the value they are getting from Concentric platform
• Graduate/Post Graduate in Engineering discipline from premium institute 

• 1+ year of experience
• Full responsibility for designing and building core back-end modules and system architectures.
• Good understanding of database concepts.
• Experience with at least two programming languages (PHP & GoLang).
• Experience in creating at least one web application.
• Knowledge of MySQL in-depth and basic understanding of MongoDB along with basic understanding about different paradigms of programming.
• Ability to interact and coordinate with a team.
• Should have a basic understanding of APIs.
• Modify code in time to keep code dry and reusable.
• Should have worked in at least one framework in the backend.
• A background in Software Architecture would be preferred.

• Develop data-driven web solutions on PHP frameworks (ideally CakePHP), but be undeterred when the need arises to create an application from the ground up as required, maintain, contribute and adhere to our programming best practices and guidelines.
• Work with a team of UI designers, programmers, and server admins, to bring brand new concepts to the market.
• Help improve our code quality through writing unit tests, automation and performing code reviews.
• Immediate Joiner