11+ Education & Research Management Jobs in Kolkata | Education & Research Management Job openings in Kolkata

Job Title - Sr Software Developer

Location - Sector 5 , Salt Lake

Shift Timings - 2:15 PM to 11:30 PM

Week Off - All Sundays and Alternate Saturdays. Sat will be halfday

Job brief:

We are looking for a Senior Software Developer specializing in .Net to build software using languages and technologies of the .NET framework.You should be a pro with third-party API integration and application programming.

In this role, you should be able to write smooth & functional code with a sharp eye for spotting defects. You should be a team player and an excellent communicator. If you are also passionate about the .NET framework and software design/architecture, we’d like to meet you.

Your goal will be to work with internal teams to design, develop and maintain software.

Job Responsibilities:

• Work in a development team to develop integrated ASP.NET applications.

• Write clean, scalable code using ASP.NET Framework, programming language (C#), and Rest API.

• Write SQL Server Queries and normalize SQL table structure.

• Revise, update,refactor and debug code.

• Improve existing software

• Develop documentation throughout the software development lifecycle (SDLC)

• Serve as an expert on applications and provide technical support

Job Requirements:

• Required at least 4 years of Software development using C# .NET.

• Good Knowledge of SQL Server, and design/architectural patterns for .NET Framework Web Application)

• Good Knowledge on Bootstrap, jQuery, HTML, CSS3 and XML

• Familiarity with architecture styles/APIs (REST, Web API, Json)

• Excellent troubleshooting and communication skills

• BSc/BA in Computer Science, Engineering, or a related field

CTC, Bonuses & Rewards: -

Salescom Services Private Limited is an equal opportunity employer in the local industry.Our operations and company visions are quite a niche and heavily focused on being massively successful operations engaged in next-generation sales & marketing wins, support, and information technology-enabled services & solutions. CTC for the right employee is not pre-defined as such however will be a best-fit match to the local industry standards. Come, interview with us, figure out if we both are the right fit for each other, and the rest will follow suit.

Interested candidates are requested to apply for this job

JOB DESCRIPTION / ROLES & RESPONSIBILITY

Job Title
Customer Experience Champion

Location
Chennai, Mumbai, New Delhi, Kolkata, Hyderabad, Bangalore

Salary
INR 4,00,000 – 5,00,000 per annum

Position Summary

As a Customer Experience Champion, you will work as part of SunEdison’s Customer Experience team. This role requires a results-focused individual who can liaise with our Customer Experience, Sales and Operations teams. Further, supporting the Sales teams, to deliver high-quality service to SunEdison’s clients. This position is created for calling active and budding clients to encourage understanding of our product. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Must be comfortable in presenting products or services over the phone as well as dealing with doubts. If you have a passion for delivering measurable results and client success, we want to hear from you.

The Objectives of this role include

• Directly leads all aspects of a team of a max of 10 Individual Contributors including the sales team, operations team and customer experience specialists.
• Partner closely with Sales and Operations Team in their respective region
• Ensure timely submission and follow-up on all call information submitted across businesses
• Arrange Client meetings with the Sales Team
• The goal is to help the company grow by bringing in customers and developing business
• Correspondence to clients like clarifications, queries, and other details about our business
• Convincing customers to close the lead and grow the business
• Follow up with the client, may include site visit as well
• Relationship management
• Drive to engage clients on new products and features
• Understanding customer journey thoroughly
• Coordinating customer requests with internal stakeholders (ops team, survey team)
• Coordinating customer’s requests with external stakeholders (Distribution Companies, etc)

Position Responsibility

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company and ask questions to understand customer requirements to close sales
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information
• Directly communicating between the Client and SunEdison’s team and performance management
• Manage and coordinate inter-team-members relationships
• Team level Key Performance Indicators
• Bridge the gap between client, sales team and operations team for Solar Panels
• Noting down customer requests exhaustively
• Ultimate focus on delighting the customer
• Pulling in the relevant subject matter expert in their conversation with the customer as and when required.
• Ensuring all teams deliver to customers in their respective TAT

Position Experience

• Minimum 1-3 years of relevant experience, preferably worked in a BPO Industry, Energy Sector, B2C relationship management, customer service (servicing internal or external customers), consumer-facing sales organization handling inbound & outbound calls, CRM systems.

Position Academic Qualification

• Graduation in any discipline.

Desired Technical Skills

• MS Excel tools and Basic CRM Tools
  
  

Desired Soft Skills

• Should have attention to detail
• Communication Skills (Verbal and Written)
• Interpersonal Skills
• Analytical & Problem-Solving Skills
  
  

Language Proficiency

• English- Must Have
• Hindi/Bengali/Telugu/Assamese/Gujarati/Kannada/Marathi – Good to have

Candidates with max 30 days NP will be considered.

Key Responsibilities:

We are looking for an experienced talented Java developer who wants to be a part to build world class product. The main part of the job will consist in the development of cloud based applications using Microservice platform using Java, sprint boot.  You must have a strong and demonstrated aptitude for technology having hands-on experience. Your technical responsibilities will span the domains of application development and application support.

The successful candidate will possess the following competencies:

• Experience: Minimum 2 years’ experience required
• Experience with developing application using Java and Java EE, Spring, Spring MVC and spring boot.
• Experience with user interface development using languages such as, CSS, HTML/HTML5, JavaScript framework like React js, Angular Js
• Experience with Web Services (JSON, REST, JAX-RS, Spring based REST services)
• Experience with messaging products like RabbitMQ, ActiveMQ
• Experience with distributed processing framework like Apache Flink, Apache Spark a plus
• Experience with NoSQL database a plus.
• Experience with developing mobile optimized websites and apps
• Experience with development tools like Eclipse, Git, Gradle, Sonar, Jenkins, Jira etc.
• Strong analytical, communication and team collaboration skills
• Experience in agile and SCRUM methodologies
• Experience in developing applications for transportation and logistics industry a plus.

Required Level of Education: