Shubham Vishwakarma
Full Stack Developer - Averlon
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Python
PHP
Ruby on Rails (ROR)
JavaAbout us:
Hiver offers teams the simplest way to offer outstanding and personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale. We’re a top-rated product on G2 and rank very highly on customer satisfaction.
At Hiver, we obsess about being world-class at everything we do. Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers. We’re profitably run and are backed by notable investors. K1 Capital led our most recent round of $27 million. Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator.
Opportunity:
As a Senior Staff Engineer at Hiver, you will play a pivotal role in shaping the future of our platform and technology landscape. You will operate as a senior technical leader — driving architectural strategy, establishing engineering excellence across teams, and influencing product direction at scale.
Hiver processes over 5 million emails daily for thousands of active users — and as we continue to grow rapidly, you’ll lead efforts to build highly scalable, intelligent, and resilient systems that power this growth. This is a hands-on and strategic role where you will architect complex systems, mentor other Staff Engineers and Technical Leads, and champion technical innovation across the company.
What you will be working on?
Strategic Technical Leadership
- Define and evolve Hiver’s technical architecture and long-term technology roadmap in alignment with business strategy.
- Lead architectural design reviews and ensure coherent technical direction across multiple product and platform teams.
- Partner with senior leadership across all functions to make strategic build vs. buy, scale vs. optimize, and AI adoption decisions.
- Drive technical vision-setting for next-generation AI-driven capabilities across the product suite.
AI and Systems Architecture
- Design and scale advanced Generative AI and Machine Learning solutions integrated with Hiver’s core workflows.
- Build frameworks to improve system scalability, resilience, and observability for high-throughput email and data processing.
- Ensure architectural decisions are guided by performance, maintainability, and cost efficiency principles
Engineering Excellence & Mentorship
- Set and enforce engineering-wide standards for system design, code quality, and technical documentation.
- Mentor and coach Staff Engineers, Tech Leads, and Senior Engineers, helping them grow as system thinkers and problem solvers.
- Act as the final technical reviewer for complex or high-risk projects, reducing uncertainty and ensuring timely delivery.
- Build a culture of engineering excellence that values clarity, simplicity, and accountability.
Cross-Functional Influence
- Collaborate closely with Product, Data, and Design teams to translate business goals into technically feasible and scalable solutions.
- Drive consensus and alignment on key architectural trade-offs across multiple teams and stakeholders.
- Lead post-incident reviews and proactively drive initiatives that improve system reliability and developer productivity.
Innovation & Technical Thought Leadership
- Champion emerging technologies — AI, automation, data analytics — to create business leverage.
- Promote a culture of continuous innovation, experimentation, and learning within engineering.
- Represent Hiver’s engineering excellence in external forums, conferences, and open-source communities.
What we are looking for?
- 12+ years of total experience in software engineering with at least 5+ years in architecture or technical leadership roles.
- 3+ years of experience leading Staff-level in large-scale distributed systems.
- Extensive expertise in AI/ML (including Generative AI), with a deep understanding of model lifecycle management and deployment.
- Proven experience architecting high-availability, large-scale SaaS platforms in cloud environments (AWS, GCP or Azure).
- Strong foundation in Python or Java, object-oriented design, and system performance optimization.
- Advanced understanding of distributed systems, data architecture, and event-driven design patterns.
- Experience managing technical strategy and decision-making across multiple teams or product areas.
- Demonstrated ability to navigate ambiguity, build consensus, and influence without direct authority.
- Passion for mentoring and developing senior engineering talent and shaping engineering culture at scale.
Greetings from VEST Software
About VTEST
Founded in 2015 in Pune, VTEST (www.vtestcorp.com) is a pure-play Software Testing services firm based out of Pune, India registered in Atlanta, US and Melbourne, Australia and recognized with Great Place to Work & NASSCOM certified. VTEST works with clients across the globe and employs Manual and Automation Testers to implement best testing practices for all types of testing. Our testers work Remote or from VTEST and client offices across India and international locations.
We are seeking a skilled Manual QA Tester with Salesforce testing experience to join our QA team. The ideal candidate will have a strong foundation in manual testing methodologies along with hands-on experience testing Salesforce-based applications along with BDD/Gherkin syntax and excellent communication skills are essential for this role.
Job Skills: Manual_Salesforce Testing with BDD/Gherkin and AI usage.
Work Location: Work from Office - Viman Nagar, Pune
Work Mode: Hybrid (3 days in a week)
Qualifications: Any Graduate (Yes, at VTEST we accept ANY Graduate irrespective of Specialization, College, University. If you can TEST then apply to VTEST)
Years of Experience: 4 to 6 Years
Joining Availability - Immediate to 30 days
Required Skills:
- 4 - 6 years of manual testing experience with at least 2+ years in Salesforce application testing.
- Strong knowledge of Salesforce CRM (Sales Cloud/Service Cloud).
- Salesforce certification (e.g., Salesforce Administrator or Platform App Builder) is a strong plus.
- Proficiency in writing test cases, test plans, and understanding end-to-end business workflows.
- Experience with BDD frameworks (Cucumber/Gherkin) is mandatory.
- Worked on AI testing.
- Familiarity with Agile/Scrum environments.
- Excellent verbal and written communication skills – must be able to effectively articulate issues and collaborate with teams.
What You Will Do:
- Understand and analyze business requirements, functional specifications, and technical documentation.
- Design, develop, and execute comprehensive manual test cases for Salesforce and integrated applications.
- Conduct various types of testing – functional, regression, UI, integration, and system testing.
- Validate Salesforce configurations, customizations (Apex, Visualforce, Lightning components), workflows, and reports.
- Collaborate with business analysts, developers, and stakeholders to ensure quality deliverables.
- Participate in defect triage meetings and drive issues to resolution.
- Use tools such as JIRA, Zephyr, or similar for test management and defect tracking.
- Create and maintain test documentation, test data, and testing metrics.
VTEST is an Equal Opportunity Employer. As a policy, VTEST provides equal employment opportunities, without any discrimination on the grounds of age, color, disability, marital status, nationality, race, religion, sex, sexual orientation. VTEST strives to maintain a work environment that is free from any harassment based on above considerations.
Below are a few links for you to refer to and know more about VTEST, our employee-friendly policies, our work ethics, and standards to start with -
Website www.vtestcorp.com
LinkedIn https://www.linkedin.com/company/vtest/
Facebook https://www.facebook.com/vtestcorp
Instagram https://www.instagram.com/vtest_software/
Twitter https://twitter.com/vtestcorp
Process: - International Insurance Outbound Voice Process
Experience: - 0 to 2 years
Pay Scale: - 18k to 25k
Interview Timing: - 3 pm to 10 pm
Location: - office no 409, 4th floor, 93 Avenue Mall, Fatima Nagar, Pune
Qualifications:
1. Bachelor's degree or pursuing a degree in a relevant field
2. High-level fluency in English, both written and verbal
3. Excellent listening & problem-solving skills
4. Strong attention to detail
6. Effective communication skills to articulate solutions clearly to users
7. Ability to work independently and as part of a team
Skills requirements
1. Insurance background
2. Excellent communication skill
3. Fluency in English language
Roles and Responsibilities
1. Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.
2. Ideate, design, and implement program that focused on post-training support for mental health first-aiders.
3. Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).
4. Oversee and facilitate MHFAI instructors for training and upskilling.
5. Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.
6. Draft and initiate scientific research, and create tools required at workplace to measure mental health.
7. Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.
8. Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.
9. Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.
10. Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.
11. Provide support in other operational functions of MHFA as needed.
Requirements:
· 4-12 years in clinical work and / or mental health training
· Qualification: Education in Mental Health
· Experience in clinical work, very good excel, analytical and writing skills
· Exposure to mental health training
· Experience of having previously worked in organized group is desirable
Java
Spring Boot
Amazon Web Services (AWS)scale distributed systems
You will
- Work closely in the respective software engineering team in design and development of
high scale mission critical applications.
- Drive the design and development of one or more components/applications in your
product by establishing robust low level design, good code practices, and unit testing.
- Partner with cross functional teams like product management, operations and business
to propose and influence the design of platforms/systems for higher scale and
complexity.
- Mentor software engineers in the team in solving complex problems and delivering
great quality software, do regular code reviews and play a key role in overall
deliverables.
What do we look for
While we are quite technology agnostic, we particularly look for some concepts that go behind
building high quality products for our consumers.
Coding : Extensive coding in one the following: Java/Python/ROR/Golang
Design : System design, design patterns, designing data structures, source code and
performance algorithms.
Cross functional : Ability to work with diverse teams like Products, business and
operations. Your ability to gather requirements, attention to detail and learnability
would really matter
Experience :4 to 7 years of experience in consumer internet companies or high
scale SAAS
JavaWriting well-designed, efficient, and testable code.
Delivering high availability and performance.
Contributing in all phases of the development lifecycle.
- To creat exclusive distributor or distribution outlets.
- To supervising the sales growth of your team members to obtain profits.
- To build relationships with customer needs,market trends and competitors.
Adobe Illustrator- Planning concepts by studying relevant information and materials.
- Illustrating concepts by designing examples of art arrangement, size, type size and style and submitting them for approval.
- Contributing to team efforts by accomplishing tasks as needed.
- Communicating about layout and design.
- Creating a wide range of graphics and layouts for product illustrations with software such as Illustrator.
- Bachelor’s degree in graphic design or a related field.
- Experience as a graphic designer or in a related field.
- Demonstrable graphic design skills with a strong portfolio.
- Proficiency with required desktop publishing tools, including Photoshop, InDesign Quark, and Illustrator.
- A strong eye for visual composition.
- Effective time management skills and the ability to meet deadlines.
- Able to give and receive constructive criticism.
- Understanding of marketing, production, website design, corporate identity, product packaging, advertisements, and multimedia design.
- Experience with computer-aided design.
JavascriptPHPPython
NodeJS (Node.js)
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Full Stack Developer - Averlon