11+ CleverTap Jobs in Kochi (Cochin) | CleverTap Job openings in Kochi (Cochin)

Farmers Fresh Zone aims at unlocking access to safe-to-eat, pesticide-free fruits & vegetables directly sourced from our farmers. We are an omnichannel platform having both an offline and online presence. Backed by the Indian Angel Network, We are one of the first Indian agri-tech firms to introduce unit-level traceability for all our products which means consumers can track the origin of a product including details of the farms and farmers.

We are all in the quest to create a positive movement, a movement aimed at reducing the gap between a consumer & a farmer, a movement that gives consumers access to safe & non-toxic farmers' produce, a movement that is uplifting the farmer community. Today we are proud to say that we are connecting 1500+ farmers to urban consumers. We envisage our brand to go global soon, post creating a cemented presence in India.

We are not looking for job-seekers, we are looking for impact-creators with a go-getter attitude. We are looking for dynamic individuals who are honestly driven by the cause and are customer-obsessed, be it our end-user, farmer, vendor, or even our internal community.

As a Customer Retention & Market Automation Specialist, you will play a key role in driving & growing our mobile app & website’s engagement and retention metrics. You will run various messaging experiments on multiple channels like notifications, SMS, Email, Whatsapp.

Our ideal candidate will have strong analytical and problem solving skills, led or managed teams, and have understanding of engagement tools like Moengage, Clevertap or Webengage. We love people who are humble and collaborative with hunger for excellence.

Responsibilities:

• Create omni-channel (push notifications, Whatsapp, In-app prompts, SMS, Email etc) marketing campaigns & journeys based on different user segments to drive user acquisition, activation, engagement & retention.

• Define AARRR KPIs and Optimize them with Moengage multi-channel journeys by continuously performing A/B tests. Drive increased engagement & retention.

• Be responsible for and own execution, monitoring and measurement of marketing campaigns and their success. Collaborate with designers & Content creators to get graphic/text content.

• Compile regular reports of campaign performance and results, collaborate with analyst to monitor and review past campaigns and journeys.

• Improve new campaigns using data and feedback from existing and previous projects.

• Create detailed and diverse user-segments to identify high, medium & low activity cohorts. 

• Create communication & content strategies to increase the size of high-activity cohorts.

• Analyze website & mobile traffic, create user journeys & campaigns to enable cross-channel product experience and marketing.

Qualification & Requirements:

• Bachelor’s Degree in Computer Science, Engineering or any other related field.

• 1+ years of experience in creating mobile/web application journeys & campaigns on tools like moengage, clevertap etc.

• In-depth knowledge & hands on experience of digital analytics software like Zoho Page Sense, Google Analytics, CleverTap, Branch, Firebase, Facebook Analytics.

• Excellent copy writing skills to produce high quality copies for marketing campaigns and journeys.

Soft Skills:

• Ability to prioritize and manage multiple milestones and projects efficiently.

• Team spirit, good time-management skills, strong communication skills to collaborate with various stakeholders.

Detail oriented, advanced problem solving skills with customer-centric approach

Roles and Responsibilities

• Plan, architect, integrate, and develop back-end and database driven features using the Python language and frameworks (Django, Flask, Tornado)

• Experience on Micro service architecture

• Strong knowledge on Web services/API

• Strong Knowledge on AWS/Azure, Docker, etc..

• Having great knowledge on software development methodologies, languages, technologies, security threats, etc.

• Create decoupled, interactive web UIs using JavaScript (Angular, Ember, jQuery, React Js)

• Provide technical advise and recommendations for language and software choices

• Develop code that is cross-browser and cross-platform friendly

• Collaborate with project stakeholders to ensure all requirements are met

• Evaluate technologies and manage technical planning

• Support and ongoing development for existing projects

• Provide clean code and proper documentation for each project

• Assists in resolving moderately complex production support problems

• Strong writing and speaking skills (English)

Technical Requirements:

• At least 4+ years experience developing and deploying websites and applications

• Experience with Django

• Experience with Agile/SCRUM practices

• Hands on experience on database like PostgreSQL,MySQL, Mongo db, etc.

• Custom web based application development experience

• Comfortable collaborating with designers, front-end developers and other team members

• Object-oriented design and development strategies

Hey there! We are seeking a highly skilled and passionate Ruby on Rails developer to join our team. As a key member of our development team, you will be responsible for enhancing our product offerings and ensuring smooth operations and scalability of our existing infrastructure. If you have a strong foundation in RoR development, possess a knack for writing clean code, and are excited about building and scaling innovative products, we would love to hear from you.

To provide you with a brief overview of the job role, we are sharing the specific requirements that we expect from you. Please have a look:

Requirements:

• Proven experience working as a Ruby on Rails developer in a production environment.
• Strong knowledge of Ruby, Ruby on Rails framework, and PostgreSQL.
• Extensive experience with hosting and maintaining production applications on AWS, Google Cloud Platform (GCP) services.
• Solid understanding of real-time communication and experience with socket programming.
• Experience in implementing AI in real-world applications is a solid plus.
• Experience in front-end technologies, particularly Vue.js would be a plus
• Strong problem-solving skills and ability to analyze and debug complex issues.
• Experience leading a development team or mentoring junior developers.
• Excellent communication and collaboration skills, with the ability to work effectively in a team-oriented environment.
• Self-motivated and able to work independently with minimal supervision.

Responsibilities:

• Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.
• Architect and implement scalable solutions using RoR, PostgreSQL, and AWS.
• Develop and maintain APIs, web services, and integrations with various third-party systems.
• Lead and collaborate with a team of developers to design, develop, and maintain high-quality scalable applications.
• Recruit and provide technical leadership and guidance to developers.
• Optimise and ensure the reliability of the backend infrastructure.
• Optimise application performance and ensure the scalability and security of the software.
• Stay up-to-date and passionate about the latest technologies, trends, and best practices in software development.
• Optimize the monthly spending on cloud infrastructure.

About Foaps:

We are an innovative startup empowering restaurants to excel in the online food delivery business. Our platform aggregates all online food delivery orders into a single consolidated dashboard, improving the efficiency of order management and aiding restaurant growth. With a strong presence in the Indian market and partnerships with major delivery services like Zomato, Swiggy, Dunzo, Thrive, and magicpin, we are making a significant impact in the restaurant industry. Backed by flat6labs Bahrain, our mission is to revolutionize how restaurants conduct their online food delivery business.

For more details visit our website www.foaps.co

Why Join Foaps?:

At Foaps, we offer compelling reasons for you to join our team:

• Collaborate directly with the founders: As a part of our team, you'll have the opportunity to work closely with the founders and actively participate in the decision-making processes of our early-stage startup. Your contributions will have a direct impact on shaping the direction and success of our business.

• Stock options: We believe in recognizing and rewarding the hard work and dedication of our team members. As a valued team member, you will be eligible for stock options based on your performance and contributions. This allows you to share in the growth and success of the company.

• Performance-based salary increments: We value your efforts and believe in fostering a culture of growth. Individuals’ performance, dedication, contribution, and achievements will be acknowledged and rewarded accordingly.

• Team-oriented environment: At Foaps, we prioritize collaboration and teamwork. Our company culture is not based on hierarchy but rather on creating an environment that fits the needs and strengths of our team. We foster a supportive and inclusive atmosphere where everyone's voice is heard and contributions are valued.

• Make a difference in the Restaurant industry: Foaps is revolutionizing the online food delivery business, making it easier for restaurants to do online delivery business. By joining our team, you'll have the opportunity to contribute to this transformation and play a vital role in shaping the future of the restaurant industry.

Interested? Join us and become a vital part of our startup journey. Together, we'll build an exciting future and make a real impact.

·        Minimum 4+ years of experience as a Fullstack Developer with expertise in Angular, React, and Golang.

·        Strong knowledge and hands-on experience in database technologies such as PostgreSQL, Redis, and Cassandra.

·        Proficiency in front-end development using Angular and React frameworks.

·        Solid understanding of server-side development using Golang and building RESTful APIs.

·        Experience with database design, optimization, and query optimization techniques.

·        Familiarity with version control systems (e.g., Git), issue tracking tools, and agile methodologies.

·        Strong problem-solving and analytical skills.

·        Excellent communication and collaboration abilities.

Ability to work effectively in a fast-paced, dynamic environment and meet project 

• Determine the appropriate approach for new software assignments
• Provide solutions to overcome complex problems using the latest technologies
• Developing high-quality and detailed designs, Identify, prioritize and execute tasks in the software development life cycle
• Proactively communicate with the client to get things done within the deadline.
• Develop tools and applications by producing clean, efficient code.
• Automate tasks through appropriate tools and scripting
• Provide high-level maintenance and update of an existing applications to improve functionality and process flow
• Oversee the maintenance of technical documentation of applications as architecture, code, and procedures

• 3+ Experience with RPA software (UiPath) (ONLY/MANDATORY)
• Experience in programming .NET (C# or VB), Java + Node.JS-based programming
• UiPath RPA Implementations and Working Knowledge: Studio, BOTs, Orchestrators, RE Framework and Three E2E Implementations as a Core RPA Developer.
• Skill with scripting languages such as VBA/VBS, Python, NodeJS and JavaScript
• Proficiency with Microsoft Power Platform, SQL and NoSQL database experiences
• Orchestrator configuration and component usage knowledge
• hands on experience of orchestrator queue and load distribution
• Proficiency with JIRA, Jenkins, Github, Artifactory and CI/CD development
• Excellent analytical and problem-solving skills, including business process expertise
• Experience developing design documents for automation processes

The ideal candidate is a self-motivated, multi-tasker, and demonstrated team-player. You will be a lead developer responsible for the development and management of two of our customer facing websites. You should excel in working with scaling applications and frameworks.

The core skillset required is:

* Wordpress (inbuilt functions, theme and architecture level understanding)

* PHP

* MySQL

* HTML5 / CSS3

* Javascript (and related frameworks/libraries)

* Git

* RESTful APIs

Responsibilities

• Translating designs and functionality into code
• Maintaining dev and live versions of websites
• Writing clean, high-quality, high-performance, maintainable code
• Develop and support software including applications, database integration, interfaces, and new functionality enhancements
• Coordinate cross-functionally with external and internal teams
• Support test and deployment of new products and features
• Participate in code reviews

Qualifications

• Bachelor's degree in Computer Science (or related field)
• 2+ years of relevant work experience
• Expertise in Object Oriented Design, Database Design, and XML Schema
• Ability to multi-task, organize, and prioritize work

Mentorship and Support

* You will work directly with the Co-Founder of the business who will provide direct mentorship both around development as well as (if interested) help you cultivate business-side skills

• Should have experience in both sales (hunting) and Account Management (Farming)
• Should have a track record of managing an account for more than 4-7 years with the growth record
• Should possess excellent oral and written communication skills
• Should be willing to have short trips to US / UK for 4 - 7 times a year
• Should have a very good understanding of Technology services
• Should have managed multiple customers/clients
• Exposure to project/ program management would be desirable

Responsibilities:

• Establish productive, professional relationships with key personnel in assigned accounts.
• Build a deep understanding of the assigned account's business and identify potential opportunities.
• Build the pipeline for the existing and new services.
• Be the Primary contact to the assigned account and ensure the relationship is built at all levels.
• Coordinate the involvement of company resources, including delivery, support functions, and management team to meet the account performance objectives and customer expectations.
• Proactively assess, clarify, and validate customer needs on an ongoing basis.
• Responsible for Customer Satisfaction and work with the counterpart on the delivery side
• Own the account and perform the Account Analytics to be able to create growth
• Make sure the CRM is up to date.
• Ensure Account level metrics exist and run a monthly/quarterly steering committee meeting with the stakeholders on both sides
• Own the contract process with all the accounts
• Ensure the client has the complete visibility of all the Aspire services with periodic updates
• Meets assigned targets for profitability and strategic objectives in assigned accounts.
• Ensure compliance to the Account Management process as defined by the company

Accountabilities and Performance measures:

• Achieves assigned targets in the designated accounts.
• Meets assigned expectations for profitability.
• Ensure the collections are done on time (DSO is a metric)
• Achieves strategic customer objectives defined by company management.
• Completes strategic customer account plans that meet company standards.
• Work timing would be aligned to the respective geography.

Key communication points:

• Within Aspire: Senior Management, Service Line Heads and Managers, Project Managers of the assigned accounts, Marketing teams
• Customer Side: CXO, VPs, Product Managers
• Maintains high customer satisfaction ratings (CSAT) that meet company expectations.

Required Skills

• Proficiency in CS concepts such as Data Structures, Algorithms and Operating systems.
• More than 2 years of experience in a development Team with very good knowledge and hands-on experience using Java technologies.
• Knowledge of Java MVC Framework Spring MVC / Spring Boot.
• Good SQL and NoSQL skills
• Knowledge of/experience developing Web APIs using RESTFUL services.
• Deep expertise in at least one programming language & tech stack to write maintainable, scalable, unit-tested code - preferably Java.

Good to Have

• Strong object-oriented design skills, knowledge of design patterns, and an uncanny ability to design intuitive module and class-level interfaces.
• Participation in open source projects.
• Active involvement in solving problems on Github, Stackoverflow and similar other community groups
• Hands on experience on PubSub patterns such as Kafka / RMQ
• Experience with full life cycle development in any programming language on a Linux platform

Responsibilities and Duties

• You will translate high level business problems into scalable design and code.
• Create libraries & Utilities for larger consumption.
• Should understand and have knowledge on the application security practices/vulnerabilities.
• You will write performant, unit-tested code, develop object-oriented models and design data structure for new software projects taking systems aspects into account.