11+ CleverTap Jobs in Hyderabad | CleverTap Job openings in Hyderabad

AccioJob is conducting a Walk-In Hiring Drive with SuperProcure at AccioJob Skill Centres for the position of QA Engineer.

To Apply, Register and select your Slot here: https://go.acciojob.com/StKKUS

We will not consider your application if you do not register and select a time slot via the link provided above.

Required Skills: Java, Selenium, Manual Testing Concepts

Eligibility:

• Degree: B.Tech/BE
• Branch: CS / IT / ECE
• Graduation Year: 2024 & 2025

Work Details:

• Work Mode: Work From Office
• Work Location: Kolkata
• CTC: 4 LPA

Evaluation Process:

• Round 1: Offline Assessment at AccioJob Skill Centre in Hyderabad & Noida
• Further Rounds (for shortlisted candidates only):

1. Assignment
2. 2 Technical Interviews Virtual (For Kolkata candidates, interviews will be conducted in-person)

Important Note: Please bring your laptop and earphones for the test.

Register here: https://go.acciojob.com/StKKUS

The role reports to the Head of Customer Support, and the position holder is part of the Product Team.

Main objectives of the role

·    Focus on customer satisfaction with the product and provide the first-line support.

Specialisation

·    Customer Support

·    SaaS

·    FMCG/CPG

Key processes in the role

·    Build extensive knowledge of our SAAS product platform and support our customers in using it.

·    Supporting end customers with complex questions.

·    Providing extended and elaborated answers on business & “how to” questions from customers.

·    Participating in ongoing education for Customer Support Managers.

·    Collaborate and communicate with the Development teams, Product Support and Customers

Requirements

·    Bachelor’s degree in business, IT, Engineering or Economics.

·    4-8 years of experience in a similar role in the IT Industry.

·    Solid knowledge of SaaS (Software as a Service).

·    Multitasking is your second nature, and you have a proactive + Customer First mindset.

·    3+ years of experience providing support for ERP systems, preferably SAP.

·    Familiarity with ERP/SAP integration processes and data migration.

·    Understanding of ERP/SAP functionalities, modules and data structures.

·    Understanding of technicalities like Integrations (API’s, ETL, ELT), analysing logs, identifying errors in logs, etc.

·    Experience in looking into code, changing configuration, and analysing if it's a development bug or a product bug.

·    Profound understanding of the support processes.

·    Should know where to route tickets further and know how to manage customer escalations.

·    Outstanding customer service skills.

·    Knowledge of Fast-Moving Consumer Goods (FMCG)/ Consumer Packaged Goods (CPG) industry/domain is preferable.

Excellent verbal and written communication skills in the English language

Job Summary:

As a Cloud Architect at organization, you will play a pivotal role in designing, implementing, and maintaining our multi-cloud infrastructure. You will work closely with various teams to ensure our cloud solutions are scalable, secure, and efficient across different cloud providers. Your expertise in multi-cloud strategies, database management, and microservices architecture will be essential to our success.

Key Responsibilities:

• Design and implement scalable, secure, and high-performance cloud architectures across multiple cloud platforms (AWS, Azure, Google Cloud Platform).
• Lead and manage cloud migration projects, ensuring seamless transitions between on-premises and cloud environments.
• Develop and maintain cloud-native solutions leveraging services from various cloud providers.
• Architect and deploy microservices using REST, GraphQL to support our application development needs.
• Collaborate with DevOps and development teams to ensure best practices in continuous integration and deployment (CI/CD).
• Provide guidance on database architecture, including relational and NoSQL databases, ensuring optimal performance and security.
• Implement robust security practices and policies to protect cloud environments and data.
• Design and implement data management strategies, including data governance, data integration, and data security.
• Stay-up-to-date with the latest industry trends and emerging technologies to drive continuous improvement and innovation.
• Troubleshoot and resolve cloud infrastructure issues, ensuring high availability and reliability.
• Optimize cost and performance across different cloud environments.

Qualifications/ Experience & Skills Required:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience: 10 - 15 Years
• Proven experience as a Cloud Architect or in a similar role, with a strong focus on multi-cloud environments.
• Expertise in cloud migration projects, both lift-and-shift and greenfield implementations.
• Strong knowledge of cloud-native solutions and microservices architecture.
• Proficiency in using GraphQL for designing and implementing APIs.
• Solid understanding of database technologies, including SQL, NoSQL, and cloud-based database solutions.
• Experience with DevOps practices and tools, including CI/CD pipelines.
• Excellent problem-solving skills and ability to troubleshoot complex issues.
• Strong communication and collaboration skills, with the ability to work effectively in a team environment.
• Deep understanding of cloud security practices and data protection regulations (e.g., GDPR, HIPAA).
• Experience with data management, including data governance, data integration, and data security.

Preferred Skills:

• Certifications in multiple cloud platforms (e.g., AWS Certified Solutions Architect, Google Certified Professional Cloud Architect, Microsoft Certified: Azure Solutions Architect).
• Experience with containerization technologies (Docker, Kubernetes).
• Familiarity with cloud cost management and optimization tools.

• Promote and sell company products at assigned locations.
• Complete mandatory product and compliance training.
• Collaborate with members of different teams.
• Develop engaging sales pitches for different target customers.
• Collect customer contact information and follow up with leads.
• Maintain the customer database.
• Build strong customer relationships.
• Create sales, needs analysis and cost–benefit reports.
• Monitor competitor sales strategies.

We’re really excited to bring on a full-time designer to own our entire product and entire brand — including what you see here. This role will be responsible for driving the entire Orbital experience.

Qualities

• 0 to 3 years of experience (or equivalent understanding of product design)
• Strong in UI, UX design principles and Figma/Adobe XD
• Familiar with building web applications, SaaS experience preferred
• Willingness and interest in learning new tech/processes (Framer, Webflow, etc.)
• Willingness to travel to offices in Hyderabad, New York City, or San Francisco

Futuristic Labs is exactly what it sounds like - a place to 'dream' & 'build' futuristic products. A research and product development studio with an enthusiastic team working towards building innovative consumer products to create a future with superior and healthier lifestyle.

http://futuristiclabs.io/

At the moment we are set out to solve home cooking. To achieve this, we have RIKU, our flagship product, which is a fully automatic, AI assisted rice and curry maker. Other products in this ecosystem are : Semi - A smart induction cook top, A digital kitchen app and a Recipe platform; The perfect blend of hardware and software.

http://getriku.com" target="_blank">http://getriku.com

http://cookwithsemi.com" target="_blank">http://cookwithsemi.com

http://www.klynk.app" target="_blank">www.klynk.app

So if you love good home cooked food and are excited to build an automated solution for the entire cooking process, then this is the place for you!

​

We are looking for a product designer who has a good understanding of the entire design cycle right from user research, problem discovery, sketching and wire-framing, building flows and interactions, to creating pixel-perfect screens, testing prototypes and working with developers. And most importantly - repeating the cycle all over again to see what more can be done.

We are a fast-paced team focused on complex design challenges. This position works closely with many other teams and will be an advocate for user experience. By constantly focusing on the user, you’ll create products that are not only amazing to look at, but also intuitive and useful to thousands of people worldwide. We are a lean startup and expect you to wear many hats when needed and you are not afraid of getting your hands dirty.

As a Product Designer you will:

• As the first ever Product Designer, you'll be the core owner of our mobile app from start to finish. You’ll help us better understand our users’ needs & pain points, and will have the skills to turn your learnings into beautifully designed visuals and interactions. You'll report to our CTO and collaborate with the engineering team.
• You are an active collaborator/contributor for our other web applications.
• Work closely with cross-disciplinary teams including Product, Engineering, Marketing and various Business teams to deliver delightful customer experiences
• Work closely with the engineering team to assure design quality by auditing implementation during development.
• Define the product briefs together with stakeholders, get buy-in of your design.
• Attend product meetings and have a granular understanding of the company’s goals.
• Facilitate product vision by researching, conceiving, wire framing, sketching, prototyping, and mocking up user experiences as well as developing system information architecture.
• Drive user research, create detailed user journeys and take appropriate design decisions backed by user-behavior and data.
• Effectively work with a team of designers, help them in raising the bar, resolving road-blocks, prioritizing and breaking down complex projects into simpler tasks
• Use basic analytics tools to gather customer data (funnel), iterate on product based on data & feedback to drive improvements in overall product experience.
• Ensure that we have the right product velocity by working with business, growth, and core product teams.
• Measure and iterate on your developed product once it’s live based on product OKRs
• Help team members with other aspects of running a sprint, such as stakeholder interviews, research, user testing and design documentation.
• Mentor junior designers to help other designers work efficiently and participate actively in the hiring process.
• Establish design systems to maintain design consistency and coherence across the brand.
• Develop & document internal tools & processes to translate product requirements into unique designs for desired experiences.

What do we think you need to succeed in this role:

• Experience: You have 3+ yrs experience in a Product Design or related role (Visual Design, UI/UX/CX Design) in designing preferably consumer facing digital products.
• Empathy: You have deep empathy and interest in keeping your customers point of view in the forefront, as well as constantly validating your design either through quantitative or qualitative research.
• Expertise: You have a deep understanding of UX, prototyping, visual design, typography, components usage, wire-framing, information architecture and visual hierarchy along with relentless execution powers. You are well versed with one of the design tools: Photoshop, XD or Figma and its underlying best practices
• Execute: You can create pixel-perfect visual designs with a good sense of aesthetics, with great attention to detail.
• Ownership: You can work independently and have high ownership of getting things done. You take the lead in discovering problems and execution.
• Leadership: You have the ability to lead and manage several complex projects simultaneously
• Growth Mindset: You welcome challenges, product feedback and ambiguity as a path to unlock your maximum potential.
• First Principle’s Thinker: You excel at understanding and solving complex problems via first principles. You can understand business, design and engineering goals along with constraints.
• Planner: You are good at project management and comfortable breaking down complex projects into simpler tasks.
• Timeline focused: You take pride in balancing fast shipping with quality shipping, with the ability to deliver solid work on a tight schedule.
• Curiosity: You love exploring new products in the market for coming up with new ways to make the product more complete and robust.
• Learner: You have the ability to learn quickly, teach yourself new skills, and thrive within a complex, fast-paced environment
• Effective Communicator: You are comfortable and confident articulating ideas and presenting your work/thoughts in verbal or written form.

Benefits

Curious what it's like to work at Futuristic Labs?

Being in an early start-up, you will be working closely and along with the leadership team and can potentially learn and grow exponentially.(other roles)

Our people are at the heart of what we do at Futuristic Labs. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our people. We train and reward talent and are looking to develop leaders at all levels to bring out the best in each othe