11+ CleverTap Jobs in Hyderabad | CleverTap Job openings in Hyderabad

REVIEW CRITERIA:

MANDATORY:

• Strong Customer Success, Large account management Profile
• Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
• Must have 3+ YOE in Team management
• Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
• Must be proficient in CRM and customer success tools
• Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu

PREFERRED:

• Retail, Manufacturing or FMCG
• Candidates for Hyderabad knowing any other south Indian language apart from Telegu

ROLE & RESPONSIBILITIES:

• Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
• Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
• Develop and execute customer success plans, including onboarding, training, and ongoing support.
• Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
• Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
• Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
• Monitor customer health metrics and proactively address any red flags to prevent churn.
• Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
• Stay up-to-date with industry trends and best practices in customer success management.

IDEAL CANDIDATE:

• Bachelor's degree in Business Administration, Accounts, or a related field.
• Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
• Proven track record of managing and retaining high-value customers.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
• Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team.
• Proficient in CRM software and other customer success tools.
• Ability to travel as needed to meet with customers.

Key Responsibilities:

• Design, develop, and implement websites and components within Adobe Experience Manager (AEM).
• Develop and customize AEM components, templates, dialogs, workflows, servlets, and OSGi services.
• Integrate AEM with external systems and third-party services (CRM, DAM, Analytics, etc.).
• Implement responsive front-end solutions using HTML5, CSS3, JavaScript, ReactJS/Angular, and Sightly/HTL.
• Work closely with AEM Architects to ensure technical alignment and best practices.
• Optimize performance of AEM pages and ensure adherence to SEO and accessibility standards.
• Manage AEM environments, deployments, and configurations.
• Provide technical guidance and mentorship to junior developers.
• Collaborate with QA and DevOps teams for CI/CD automation and deployment pipelines.
• Troubleshoot and resolve AEM production issues.

Dear Candidate,

We have an urgent opening for SAP FICO Consultant.

Experience: 7+ yrs

Location: Hyderabad, Bangalore , Pune

Thanks & Regards,

Minakshi Soni

Executive-Talent Acquisition 

Rigel Networks Pvt. Ltd

Responsibilities:

● The selected candidates will be designated as Senior Sales Executive, they will be

responsible for guiding the prospective homeowners in their design journey with

Truww.

● You will be responsible for facilitating meetings between the Clients and Designers in

our Experience Centre.

● You will be responsible to share your accumulated knowledge on Truww's products

and services with prospective homeowners.

● Will have to do consultative outbound calls & follow up calls on a daily basis with

prospective homeowners.

● Represent the company, with a comprehensive understanding of offerings and

value proposition.

● Proactively following up with leads and ensuring maximum conversion of leads

from the sales stage to the design stage.

● Be responsible for achieving growth and hitting sales targets.

Requirements:

● Have an interest in problem-solving and proven expertise in Sales (preferably Home

Interiors Sales)

● Bachelor's degree or equivalent experience

● Minimum 3+ years' of sales experience

● Proven history meeting or exceeding quota and closing sales

Calculating taxes and submitting tax returns to comply with the law

Auditing financial documents to ensure they are accurate and maintaining the confidentiality of the financial data

knowledge of GST

Required Qualifications, Capabilities, And Skills: 

• 7+years of experience as Lead Full-stack engineer with hands-on in Python to build complex web applications backed by RDBMS, Snowflake or NoSQL database. 
• Good understanding / implementation experience in unit test automation using Junit, JMock or TestNG 
• Experience with frameworks like ReactJS, Python Flask and designing Microservices / event-driven architecture. 
• Experience with cloud (AWS or Azure) and running the development of cloud-based applications and development of APIs, web services. 
• Experience with Git, Azure Devops and Git flow for code lifecycle management 
• Solid experience in Designing, Development and Maintenance of Scalable, Distributed applications. 
• Understanding of software engineering concepts and formal applied experience of OO and functional programming paradigms 
• Hands-on practical experience in system design, application development, testing, and operational stability 
• Hands-on experience with CI/CD deployment pipelines. 
• Experience working and managing Agile / Scrum development cycles. 
• Ability to communicated ideas / architecture and get consensus from the relevant collaborators. 
• Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages. 
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• Must Have Skills : The candidate should be experience in Python with React JS 

Are you a natural sales person with a talent for closing deals over the phone? If so, we want to join you to our international voice process outbound sales team and take your career to new heights! We're seeking enthusiastic sales professionals who are ready to connect with customers around the world and drive results.

Position: International Voice Process Outbound Sales Representative

Location: #105 first floor Ashoka Bhopal chambers, SP road Begumpet Hyderabad Telangana 500003

Responsibilities:

-Conduct outbound calls to prospective customers across international markets.

-Engage with decision-makers to understand their needs and present tailored solutions.

-Build and maintain strong relationships with clients through effective communication and follow-up.

-Make outbound calls to prospective customers to generate new sales leads

-    Qualify leads and schedule appointments for the Verification Team

-     Meet and exceed weekly and monthly sales targets

-      Build and maintain strong customer relationships

Requirements:

Minimum of 1-2 years of experience in International Telemarketing or inside sales

   Excellent communication and Interpersonal skills

    Strong sales skills and a proven track record of meeting or exceeding sales targets

   Ability to work independently and as part of a team

  Strong organizational and time-management skills

Full Stack /Node. JS/ React.js Developer:

We are looking for  Developers responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements into the application. You will also be responsible for building rich UI components with React.

Skills: Node.js, React.js, MongoDB, Express JS, HTML, CSS.

Requirements:

• Should have experience on Node.js and frameworks available for it, such as Express or StrongLoop. Preferably Express.
• Should have experience in building Rich UI components with React.js.
•  Should have hands on experience on MongoDB.  
• Strong understanding of JavaScript, its quirks and workarounds.
• Knowledge of ES6, ES7 and Object-oriented and functional programming.
• Understanding the nature of asynchronous programming and its quirks and workarounds.
• Should have experience in working on Linux (Ubuntu) Environment and basic linux commands.
• Proficient understanding of code versioning tools, such as Git.
• Good to have knowledge on Redis DB.
• Good understanding of browser rendering behavior and performance.
• Good to have exposure working in an agile development environment.

• Create and maintain optimal data pipeline architecture,
• Assemble large, complex data sets that meet functional / non-functional business requirements.
• Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
• Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and AWS ‘big data’ technologies.
• Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency and other key business performance metrics.
• Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.
• Keep our data separated and secure across national boundaries through multiple data centers and AWS regions.
• Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.
• Work with data and analytics experts to strive for greater functionality in our data systems.

• Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.
• Experience building and optimizing ‘big data’ data pipelines, architectures and data sets.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Strong analytic skills related to working with unstructured datasets.
• Build processes supporting data transformation, data structures, metadata, dependency and workload management.
• A successful history of manipulating, processing and extracting value from large disconnected datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Strong project management and organizational skills.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• We are looking for a candidate with 5+ years of experience in a Data Engineer role, who has attained a Graduate degree in Computer Science, Statistics, Informatics, Information Systems or another quantitative field. They should also have experience using the following software/tools:

• Experience with big data tools: Hadoop, Spark, Kafka, etc.
• Experience with relational SQL and NoSQL databases, including Postgres and Cassandra.
• Experience with data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.
• Experience with AWS cloud services: EC2, EMR, RDS, Redshift
• Experience with stream-processing systems: Storm, Spark-Streaming, etc.
• Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala, etc.