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Skills

Job Type: Full Time.

Job Summary:

Solution Arcitect:

We are looking for four highly skilled AWS-certified Solution Architects who can lead projects independently and provide technical leadership. The ideal candidates should have a strong hands-on background in React, Node.js, JavaScript, and AWS AppSync, along with expertise in designing and implementing scalable cloud-based solutions.

Key Responsibilities:

• Lead the architecture, design, and implementation of cloud-based applications on AWS.

• Provide technical leadership and guidance to development teams.

• Design scalable, high-performance solutions using AWS services, including AppSync, Lambda, DynamoDB, API Gateway, and Cognito.

• Develop and maintain front-end applications using React and back-end services using Node.js.

• Ensure best practices in security, scalability, and performance optimization.

• Collaborate with cross-functional teams including product managers, developers, and DevOps engineers.

• Troubleshoot and resolve technical challenges efficiently.

• Stay up to date with AWS technologies and industry best practices.

Required Skills & Experience:

• AWS Certified (Solutions Architect Associate/Professional or equivalent).

• 8+ years of experience in software development.

• Strong expertise in React, Node.js, JavaScript, and AWS AppSync.

• Proven experience in designing and deploying serverless and microservices architectures on AWS.

• Proficiency in AWS services like Lambda, API Gateway, DynamoDB, S3, Cognito, IAM, CloudFormation, and CDK.

• Experience with GraphQL and REST APIs.

• Strong understanding of CI/CD pipelines and DevOps practices.

• Excellent problem-solving and project leadership skills.

• Ability to work independently and lead projects from inception to delivery.

Preferred Qualifications:

• Experience with TypeScript.

• Knowledge of containerization (Docker, Kubernetes).

• Exposure to AI/ML services on AWS.

Why Join Us?

• Opportunity to work on cutting-edge cloud projects.

• Lead high-impact initiatives with independence and ownership.

• Competitive salary and benefits.

• Collaborative and innovative work environment.

What are the Key Responsibilities:

• Design NLP applications
• Select appropriate annotated datasets for Supervised Learning methods
• Use effective text representations to transform natural language into useful features
• Find and implement the right algorithms and tools for NLP tasks
• Develop NLP systems according to requirements
• Train the developed model and run evaluation experiments
• Perform statistical analysis of results and refine models
• Extend ML libraries and frameworks to apply in NLP tasks
• Remain updated in the rapidly changing field of machine learning

What are we looking for:

• Proven experience as an NLP Engineer or similar role
• Understanding of NLP techniques for text representation, semantic extraction techniques, data structures, and modeling
• Ability to effectively design software architecture
• Deep understanding of text representation techniques (such as n-grams, a bag of words, sentiment analysis etc), statistics and classification algorithms
• Knowledge of Python, Java, and R
• Ability to write robust and testable code
• Experience with machine learning frameworks (like Keras or PyTorch) and libraries (like sci-kit-learn)
• Strong communication skills
• An analytical mind with problem-solving abilities
• Degree in Computer Science, Mathematics, Computational Linguistics, or similar field

Job Title: Customer Relationship Manager

Job Summary: We are seeking an experienced and customer-focused individual to join our team as a Customer Relationship Manager. The ideal candidate will have 2 to 6 years of experience in customer relationship management, with a proven track record of building and maintaining strong client relationships. The CRM will be responsible for ensuring customer satisfaction, resolving issues, and identifying opportunities to enhance the customer experience.

Responsibilities:

1. Serve as the primary point of contact for assigned clients, maintaining regular communication to understand their needs and concerns.
2. Build and nurture long-term relationships with clients through proactive engagement and personalized support.
3. Act as a liaison between clients and internal teams, ensuring timely resolution of customer inquiries, requests, and escalations.
4. Collaborate with sales and marketing teams to identify opportunities for upselling, cross-selling, and new business development.
5. Conduct regular account reviews with clients to assess satisfaction levels, gather feedback, and identify areas for improvement.
6. Analyze customer data and trends to identify patterns and anticipate future needs, proactively addressing potential issues.
7. Develop and implement customer retention strategies to minimize churn and maximize lifetime value.
8. Monitor key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, reporting findings to management.
9. Stay updated on industry trends, best practices, and emerging technologies in customer relationship management.
10. Utilize CRM software to maintain accurate customer records, track interactions, and manage workflows effectively.

Requirements:

1. Bachelor's degree in Business Administration, Marketing, or related field; or equivalent work experience.
2. Proven experience in customer relationship management, with 2 to 6 years of relevant experience.
3. Excellent interpersonal and communication skills, with the ability to interact effectively with clients at all levels.
4. Strong problem-solving and conflict resolution abilities, with a focus on delivering positive outcomes for customers.
5. Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
6. Results-oriented mindset with a commitment to achieving customer satisfaction and retention goals.
7. Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho CRM) and Microsoft Office Suite.
8. Strong analytical skills, with the ability to interpret data and derive actionable insights.
9. Flexibility to adapt to changing priorities and business needs.
10. A proactive and self-motivated approach to work, with a passion for delivering exceptional customer service.

Position Summary

The Management, Orchestration, Visualization and Analytics team is looking for a technically strong UI/UX Engineer who will help develop and enhance the UI features of Manova products and services. Having a background in Cloud services or Network Management is highly valuable.

Responsibilities

• Design user interfaces by creating wireframes and mockups

• Adopt and advocate practices of modern responsive UI designs

• Develop flows using Javascript

• Develop/ enhance UI screens using HTML5, CSS3, React, Angular (or possibly other comparable Javascript technologies)

• Own both development and test automation for the assigned features

• Develop test automation for UI code using Cypress, Jest, React Testing Libraries or other technologies

• Performance tuning of web application with solid knowledge of isolating and debugging a performance problem

• Implement functional flows on a Micro-frontend architecture

• Ensure smooth pipeline runs based on Docker, Kubernetes

• Keep abreast of new front-end technologies and development practices

• Efficiently communicate/collaborate internally at F5

• Participate in defining new software architectures, products and solutions

• Serve as source of technical expertise to a project team and is a mentor for junior staff members

• Proactively identifying and resolving key technical issues

Qualifications

• 10+ years of significant software development and engineering experience.

• Experience of renovating a legacy application to one based on modern UI principles

• Solid hands-on experience in UI and Javascript technologies such as React/Redux, Angular, Knockout, Backbone, JQuery etc

• Solid experience with HTML5, CSS3, LESS, SASS

• Experience with UI Automation and practices to increase efficiency and accuracy of UI development

• Good familiarity with REST services and data formats such as JSON, XML

• BA/BS in computer science or other engineering disciplines

• Expertise with Continuous Integration and Agile development methodology

• Good communication, presentation skills and ability to work well in a development team

• Strong SW engineering and design skills with an eye for details.

• Passion for learning new technologies, and a track record of doing so.

Greetings!!

We are hiring for Business Development Manager (BDM) and please find the below details :

CADeploy Engineering Pvt.Ltd (http://www.cadeploy.com/"> www.cadeploy.com ) To give a brief introduction about my Company, we are an emerging MNC Engineering firm with a footprint, serving mid-market and large Organizations in the USA,CANADA,Europe and UK. We provide Mechanical, Civil, Architectural and Structural Engineering solutions in Building Construction, Industrial, Infrastructure, Automotive and Aerospace sectors.

Visit our website http://www.cadeploy.com/">www.cadeploy.com for further details

Job Location : Hyderabad / Gurgaon (WFO)

Shift : Fixed Night Shift

Roles and Responsibilities: To Succeed In This Position, You Must

• Have strong verbal and written communication skills; be able to communicate technical concepts in a clear, constructive, and professional manner to non-technical users
• Have at least 6+ Years in B2B Sales / Outbound Sales Experience in USA / Canada Region .

• Be willing to work in US SHIFTS. 
• Possess professional business telephone communication skills, and excellent verbal, written and interpersonal communication skills. Be self-motivated, and have the ability to organize and prioritize work independently with minimal supervision.

Goal-oriented, have the ability to consistently meet or exceed calling and opportunity generation quotas

We are aggressively seeking a sales hunter to join our global team.

• Possess high energy and enthusiasm, and the ability to maintain consistent levels of activity to achieve calling and lead generation quotas.
• Management of End to End Business Development process starting from lead generation to closure.
• Responsible for business development and full sales cycle including deal closures, strong negotiation and account management targeting corporate.
• Achieving quarterly targets and responsible for identification of opportunities, mapping and prospecting them for conversion.
• Tracking competitors movement in the market as a proactive measure so as to retain the existing client base.
• Introducing Project Manager to client and handing over project info to facilitate smooth transitioning of project responsibilities.
• Managing the execution of Project from pre sales client communication to the deployment of project & further Post Sales efforts for repeat business as well as identifying the areas for new business with existing Client.
• Pursuing and maintaining new business relationships.
• Researching actively for potential clients.
• Generating Leads, moving the opportunities through the sales cycle.
• Building a relationship with them over a period of time.
• Keeping the pipeline strong by strong follow up.
• Taking the lead to the closing stages.

Desired Skills

1. Expereience in C#, Web API, .NET (Core and Framework), SQL Server.
2. Leading a team designing and implementing software solutions using the Microsoft Azure stack primarily, with scope to also work with open-source technologies.
3. Designing, building, testing, automating, monitoring, and supporting significant components within a modern digital service platform.
4. Helping to build and lead an effective, cross-functional squad practicing agile ways of working (Scrum, DevOps, Design Sprints) in tight collaboration with local and remote teams
5. Microservices and server less architecture with service fabric, functions and API apps, service bus.
6. Visual Studio, Visual Studio Code and GIT, Azure CLI (Cloud Shell), Azure DevOps.
7. Expertise in with Azure Active Directory, VNETs, NSGs, ASGs, OAuth and OpenID Connect, Azure traffic manager, CDN, App Gateway and load balancers.
8. Hands on experience of executing cloud native projects in Azure with DevOps

The Role

The Project Manager will be responsible for ensuring all projects are delivered using a ‘best-practice’ project delivery approach and are delivered within the agreed scope, time, cost and quality.

Deliver high-quality shippable products as per the scope of the program. He/She will understand the key requirements and scope of the project working with the Product Owner and Business stakeholders.

How You Will Make an Impact:

• Understand how the product works and how it is used by customers.
• Apply strong engineering principles to drive the development and delivery of the Hotfix and minor release. This role has the ultimate responsibility to manage customer satisfaction and team engagement.
• Technically hands-on and support and guide the team members in solutions to customers and driving the best engineering practices for developing software.
• Implement the Agile frameworks in its entirety in the capacity as a flow manager. Ensure the development teams are practicing the core agile principles
• Establish clear ownership for project tasks, ensure that team members have the tools needed and provide timely feedback.
• Report (or contribute in preparing the status report) to the Project Steering Committee as per the schedule and agreed-upon metrics. Track progress and review project tasks to meet project deadlines.
• Assess project issues and identify solutions to meet productivity, quality, and customer goals.
• Timely Interaction with customers on/ off-site to troubleshoot issues, suggests workarounds.
• Should be able to guide/work with the technical team for quicker resolutions and achieve productivity goals for the team.
• Should be able to drive initiatives for productivity and ticket resolution quality improvement.
• Work on providing innovative ideas to improve ticket closure quality.
• Should suggest functionality in the platform to provide ways to improve turn around time for tickets
• Should drive and provide efficient ways for resolution/fixes of common issues across the customers.
• Propose ways to reduce overall tickets, operational efficiencies, and features for product to reduce the support tickets
• Should suggest better implementation for product based on usage on Production
• Should be able to suggest/implement the optimum process for a ticket raised to fix on PROD cycle
• Propose optimum process across departments at interfacing points, do regular ticket analysis and fine-tune the process
• Work on increasing supportability to product, Lead on RED account working with various departments/stakeholders.
• Ensuring Ticket Hygiene with Goal of SLA adherence. Problem and backlog management
• Contribute to knowledge base articles for both customer and internal staff to reduce troubleshooting time and drive faster issue resolution.
• Own large customers for day to day interactions with customers as required. Ensure SLAs are adhered to the accounts
• Ensure successful transition from SE, have regular connection with customers team management and attrition management.

People Management & Recruitment:

• Recruit and manage the team - Coach and Mentor the team members on career growth including performance management discussions. Be the evangelist for a high-performance culture
• Responsible for Resource planning & Optimization driving with utilization to timely deliverables.
• Should engage the team with team building and motivational activities.

What You Bring to the Team:

• 5-7years of solid experience in software product development. Should be in a manager role for at least 4+ years.
• Bachelor’s Degree in IT or Computers Engineering or equivalent degree in Computer Science
• Demonstrated understanding of Project Management processes, strategies and methods
• Experience mentoring, coaching and developing rising talent in the technology department
• Excellent time management and organisational skills and experience establishing guidelines in these areas for others
• Strong sense of personal accountability regarding decision-making and supervising department teams
• Experience working in a high-level collaborative environment and promoting a teamwork mentality 
• Managerial experience applying analytical thinking and problem-solving skills
• Ability to predict challenges and seek to proactively head-off obstacles 
• SCRUM, APM and other agile certificates will be nice to have

Technical Ability:

• Should have experience in transitioning projects (Development and Maintenance).
• Past experience in Building and Managing high-performance teams.
• Exposure to the SAP Platform
• Strong Working Experience in JIRA
• Should have prior development background along with current support role.
• Strong and proven background with experience in Troubleshooting on the Mobile platform
• Knowledge and/or experience with widely successful Agile techniques: Scrum and Kanban.
• Strong orientation towards Technical and functional aspects of the product.
• Strong influencing skills and ability to prioritize the backlog.
• Understanding of customer support processes and tools.

• Developing front-end website architecture.
• Designing user interactions on web pages.
• Developing back-end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

• Degree in computer science.
• Strong organizational and project management skills.
• Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.
• Familiarity with JavaScript frameworks React.js.
• Proficiency with Ruby on Rails
• Familiarity with database technology such as MySQL or Oracle or PostgreSQL.
• Excellent verbal communication skills.
• Good problem-solving skills.
• Attention to detail.

• 5 working days
• Flexible timings
• Work from home granted