3+ Business management Jobs in Bangalore (Bengaluru) | Business management Job openings in Bangalore (Bengaluru)

About Zensciences

Zensciences is one of the largest independent B2B marketing agencies, working with global enterprises and fast-growth technology companies. We blend creativity, digital, advisory, and storytelling to help brands build relevance, reputation, and recall in complex B2B environments.

Role Overview

The Business Director/ Account Director will own and lead a portfolio of enterprise B2B accounts — driving growth, delivery excellence, operational efficiency, and long-term client partnerships. You will manage client relationships, lead cluster/account teams, oversee delivery quality, drive account growth, and ensure the business unit operates efficiently and profitably. The role requires someone who is equally comfortable navigating CXO

conversations, solving delivery problems, leading teams, and identifying growth opportunities within existing relationships.

Key Responsibilities

1. Business Ownership & Account Growth

• Own revenue, profitability, and overall health of a portfolio of B2B enterprise accounts
• Identify opportunities for cross-functional expansion across brand, digital, web, content, social, video, and experiences

2. Client Partnership & Strategic Leadership

• Build trusted relationships with marketing leaders, business stakeholders, and leadership teams on the client side
• Bring proactive thinking, strategic recommendations, and contextual problem solving into conversations

3. Delivery &Operational Excellence

• Ensure high standards of quality, responsiveness, and consistency across all engagements
• Establish strong operational cadences across reviews, planning, prioritization, and reporting
• Reduce delivery inefficiencies, rework, and operational gaps across accounts

4. Team Leadership and Capability Building

• Lead and mentor Account Managers, and cross-functional delivery teams
• Build a culture of ownership, responsiveness, collaboration, and accountability
• Help teams improve in client management, communication, planning, and problem solving
• Support hiring, capability development, and succession planning within the business unit

5. Business Planning &Visibility

• Maintain clear visibility into account health, delivery risks, margins, and team bandwidth
• Build structured reporting mechanisms and operational reviews with leadership

6. Problem Solving & Escalation Management

• Handle complex delivery, client, and operational issues calmly and effectively
• Create solutions that strengthen both client trust and operational sustainability

Desired Skills & Experience

• 9–12+ years of experience in account management, client leadership, or business leadership within a marketing, branding, digital, or integrated agency environment
• Strong understanding of B2B marketing and enterprise client environments
• Experience managing large, complex accounts involving multiple stakeholders and service lines
• Proven ability to lead teams and drive account growth through relationship depth and delivery quality
• High ownership and operational mindset with the ability to independently drive decisions and momentum across accounts
• Comfortable working across creative, digital, content, web, social, and production teams
• Excellent communication and stakeholder management skills
• Calm under pressure, highly accountable, and capable of managing ambiguity

Must-Haves

• Prior experience managing enterprise or global B2B accounts within an agency environment or part of an enterprise marketing team
• Strong track record of growing and retaining client relationships
• Experience managing teams and cross-functional delivery environments
• Strong commercial awareness across revenue, margins, utilization, and account planning
• Ability to balance strategic thinking with hands-on operational leadership

Why Join Us

At Zensciences, you won’t just manage accounts — you’ll help build and shape long-term client partnerships across some of the world’s leading B2B and technology brands. This role offers the opportunity to lead meaningful business units, influence how

work gets delivered, mentor strong teams, and help define what a modern B2B agency can look like.

PROGRAM MANAGER – REVENUE & GROWTH

Required Skills:

Stakeholder Management & Communication, Revenue & P&L Ownership, Data-Driven Growth & Experimentation, Cross-Functional Leadership & Execution, 0→1 Growth Program Execution

Work Mode: ONSITE

Working Day: 6

Prefer Industry: E-commerceTravel TechStartup

MANDATORY CRITERIA:

• Need candidate 4–8 years of experience in Revenue, Growth, Business Management, Category, or P&L ownership roles (not support/ops-only roles)
• Education:
• MBA from a Tier-1 institute OR
• Engineering from Tier-1 with demonstrated business ownership exposure
• Prior experience in E-commerce, Quick-commerce, Aggregator, D2C, or Marketplace-led businesses (food-tech, hyperlocal, or retail tech preferred)
• End-to-end P&L ownership for a business unit / category / region with clear accountability for topline, margins, and unit economics
• Proven experience driving 0→1 revenue initiatives, including new GTM channels, brands, SKUs, cohorts, or monetization levers
• Demonstrated ownership of the full growth funnel — acquisition, conversion, retention, repeat revenue, and churn reduction
• Strong hands-on experience in pricing, discounting, promotions, commission structures, and spend optimization
• Track record of experiment-led growth — A/B testing, pilots, cohort analysis, lifecycle programs, and scaling successful initiatives

DESCRIPTION:

About the Company:

● Founded in 2019, building India’s most trusted intercity travel platform, with reliability, safety, and standardization at its core. We operate a two-sided marketplace, delivering a consistent journey experience for travelers while maximizing earnings for our supply partners.

● Today, we connect 300+ cities nationwide, have served 2.5M+ unique customers, and are actively investing in fleet electrification and charging infrastructure to drive sustainable mobility.

● Backed by Y Combinator, InfoEdge, AdvantEdge, and leading global investors from India and Silicon Valley, we have also raised a strategic $9M investment from bp Ventures.

OVERVIEW:

We are looking for a Program Manager – Revenue & Business who will own topline growth, P&L, and profitability for a business vertical. This role requires hands-on revenue ownership, the ability to build and scale growth initiatives from scratch (0→1), and strong execution depth.

WHAT YOU WILL DO:

 Revenue, Growth & P&L Ownership (MANDATORY)

• Own end-to-end revenue targets, contribution margins, and P&L for the business vertical
• Drive topline growth, pricing strategy, and monetization levers
• Identify and unlock new revenue streams and demand levers

0→1 Revenue & Growth Initiatives:

• Build and scale 0→1 revenue programs, including demand generation, pricing experiments, new routes, cohorts, or GTM strategies
• Lead growth experiments, pilots, and A/B tests, and scale successful initiatives

Funnel & Demand Ownership:

• Own demand-side metrics including acquisition, conversion, repeat usage, and retention
• Optimize CAC, ROI, and unit economics in collaboration with marketing and finance

Execution & Operations (Revenue-Linked):

• Drive daily execution ensuring revenue and demand targets are met
• Resolve blockers impacting growth, supply-demand balance, and monetization

Data-Driven Revenue Strategy:

• Track and analyze revenue trends, cohort performance, route-level profitability, and customer behavior
• Build dashboards and performance reports for leadership

Cross-Functional Revenue Leadership:

• Work closely with Marketing (demand), Supply, Operations, Product, and Finance
• Ensure revenue goals are tightly integrated into execution and operations 

WHAT WE ARE LOOKING FOR:- 

• 4–8 years of experience with direct revenue and P&L ownership (not ops-only roles)
• Proven experience driving topline growth and profitability
• Prior experience in E-commerce, Quick-commerce, Marketplace, Aggregator, or Mobility platforms
• Demonstrated 0→1 revenue or growth initiatives (routes, pricing, cohorts, GTM, monetization)
• Hands-on experience with pricing, promotions, discounts, or monetization levers
• Strong analytical skills with experience owning revenue dashboards, KPIs, and growth metrics
• Proven ability to independently own and scale a business vertical
• Experience leading cross-functional teams with revenue accountability
• Education: Engineering or MBA from Tier 1 institutes ONLY.

• Should have experience in both sales (hunting) and Account Management (Farming)
• Should have a track record of managing an account for more than 4-7 years with the growth record
• Should possess excellent oral and written communication skills
• Should be willing to have short trips to US / UK for 4 - 7 times a year
• Should have a very good understanding of Technology services
• Should have managed multiple customers/clients
• Exposure to project/ program management would be desirable

Responsibilities:

• Establish productive, professional relationships with key personnel in assigned accounts.
• Build a deep understanding of the assigned account's business and identify potential opportunities.
• Build the pipeline for the existing and new services.
• Be the Primary contact to the assigned account and ensure the relationship is built at all levels.
• Coordinate the involvement of company resources, including delivery, support functions, and management team to meet the account performance objectives and customer expectations.
• Proactively assess, clarify, and validate customer needs on an ongoing basis.
• Responsible for Customer Satisfaction and work with the counterpart on the delivery side
• Own the account and perform the Account Analytics to be able to create growth
• Make sure the CRM is up to date.
• Ensure Account level metrics exist and run a monthly/quarterly steering committee meeting with the stakeholders on both sides
• Own the contract process with all the accounts
• Ensure the client has the complete visibility of all the Aspire services with periodic updates
• Meets assigned targets for profitability and strategic objectives in assigned accounts.
• Ensure compliance to the Account Management process as defined by the company

Accountabilities and Performance measures:

• Achieves assigned targets in the designated accounts.
• Meets assigned expectations for profitability.
• Ensure the collections are done on time (DSO is a metric)
• Achieves strategic customer objectives defined by company management.
• Completes strategic customer account plans that meet company standards.
• Work timing would be aligned to the respective geography.

Key communication points:

• Within Aspire: Senior Management, Service Line Heads and Managers, Project Managers of the assigned accounts, Marketing teams
• Customer Side: CXO, VPs, Product Managers
• Maintains high customer satisfaction ratings (CSAT) that meet company expectations.