System administrator at Honeycomb Creative Support · Bengaluru (Bangalore) · 3 - 5 years · ₹3L - ₹5L / yr · Bootstrapped · Posted 2 Dec 2024

Microsoft 365 admin center –Administration –User, Team & groups, Roles, Support & Reports.
• Create a ticket and resolve any critical issues
• As per request, the user level access granted for calendar and SharePoint
• Troubleshoot issues related to Mail-flow, Shared Mailbox, Distribution List, User Mailbox, Anti-
Anti-malware, Security and compliance
• Mailbox issue checking includes capabilities such as mailbox permission, delegation, quota
management, and enable features archive and assigning license & mail tracking
• Installing, Configuring and administering Windows 2016 & 2019 Server
• Add-Delete-modify user account & group information, reset user passwords in Domain controller
• Managed and organized large volumes of data stored on QNAP NAS devices efficiently.
• Implemented, and maintained network infrastructure including routers, switches, firewalls, and
access points to ensure reliable connectivity and security
• Managed Sonic firewall monitoring creating VPN users, configuration and block to IP’s and web
sites.
• Worked on enabling & disabling the firewall specific access configuration
• Install, configure, and troubleshoot Microsoft Outlook & Outlook Express.
• Responsible for end-user computing and other devices preparation, configuration, backup, and
Connectivity
• Installed, configured, and maintained antivirus software on desktops, laptops, servers, and mobile
devices to safeguard against malware, ransomware, and other threat
• Implementing & troubleshooting network access LAN, WAN, and Wi-Fi.
• Install, configure, and troubleshoot LaserJet printers, Network printers & scanners
• Implemented data backup and recovery strategies to ensure data integrity and availability
• Administered Cloud Tele calling system, including user management, system configuration, and
troubleshooting to ensure smooth operation.
• Administered Tele calling system, including user management, user and campaign
configuration, and troubleshooting to ensure smooth operation
• Managed and administered cloud Endpoint Security solutions to protect endpoints across the
organization.
• Installed and configured hardware components including servers, workstations, network devices, and
peripherals according to specifications and requirements.
• Ensured compatibility and proper integration of hardware components within IT systems and network
infrastructure.
• Provides back-end support and assistance with CCTV installation, Support & Troubleshoot.
• Handling the procurement of system and network related machines
• Purchase Orders following with Vendors as per requirement related to all Assets
• Maintaining the cloud-based surveillance configuration (CCTV – NVR & DVR) for all the locations
• Worked extensively in drafting Troubleshooting and day to day procedures.
Linux Operating system Ubuntu/Centos Install Configuration.
Webserver (Apache/Nginx) Install and configuration Trouble setting the issue.
DevOps(Jenkins) Configure & troubleshooting
Cloud AWS / Azure / Hyper-V.
Create VPN Configuration using PPTP / L2TP
CV at Satya at honeycombindia dot net

About Honeycomb Creative Support
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Endpoint Management: Deploy and manage devices through Microsoft Intune, including compliance and configuration policies, Windows Autopilot, application deployment, and Windows Update for Business.
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Required Skills and Qualifications
3–5 years of hands-on experience with Microsoft 365 technologies.
At least 2 years of experience in customer-facing consulting or managed services.
Successfully delivered at least two end-to-end Exchange or Microsoft 365 migration projects.
Strong working knowledge of Exchange Online, Microsoft Entra ID, Microsoft Intune, and SharePoint Online.
Good understanding of on-premises Active Directory, Exchange Server, and DNS.
Hands-on experience with PowerShell, including Exchange Online, Microsoft Graph, and Entra modules.
Familiarity with migration tools such as BitTitan MigrationWiz, ShareGate, Quest, or native Microsoft migration tools.
Knowledge of ITIL processes and ticketing platforms such as ServiceNow, Jira Service Management, Freshservice, or similar tools.
Strong written and verbal English communication skills, with the ability to communicate effectively with customer IT teams.
Certifications
Mandatory
Microsoft 365 Certified: Administrator Expert (MS-102).
Preferred
Microsoft 365 Certified: Endpoint Administrator Associate (MD-102).
Microsoft Certified: Identity and Access Administrator Associate (SC-300).
Microsoft Certified: Information Security Administrator Associate (SC-401).
Microsoft 365 Certified: Teams Administrator Associate (MS-700).
Good to Have
Experience with Microsoft 365 Copilot readiness assessments and rollout.
Basic knowledge of Microsoft Power Platform, including Power Automate and Power Apps.
Experience supporting UAE government or semi-government customers.
Arabic language proficiency.
Candidate Requirements
Currently based in the UAE with a valid residence visa, or able to transfer the visa without delay.
Available to join immediately or within 15 days.
A valid UAE driving licence is preferred for customer site visits.
Willing to work at customer premises and support occasional after-hours change windows.
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About Solutionara
Solutionara is a U.S.-headquartered IT Consulting & Technology Services firm with a rapidly growing Global Delivery Center in Noida, India. We specialize in enterprise integration, data platforms, cloud engineering, and digital experience technologies. Our clients trust us to modernize their technology landscape, streamline operations, and build data-driven digital products.
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Location: Noida, India (On-site – Global Delivery Center, Sector 62)
Experience: 6 – 10 years
Employment Type: Full-time
Role Summary
The IT Systems & Endpoint Lead will be responsible for managing and overseeing Solutionara's endpoint environment, user access, and core IT systems across cloud and on-premise infrastructure. This role combines hands-on system administration with operational ownership, ensuring endpoint compliance, identity governance, and reliable IT operations across the organization. The ideal candidate will act as a key operational anchor, driving stability, enforcing IT policies, and supporting a secure and scalable environment.
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Endpoint & Identity Ownership
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Infrastructure & Systems Management
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- Identify and implement automation opportunities using PowerShell
IT Operations & Support Oversight
- Handle complex L2/L3 issues and provide escalation support
- Guide junior IT staff or vendors for L1/L2 support activities
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Security & Compliance Execution
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- Bachelor's degree in Computer Science, IT, or related field
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- Exposure to Microsoft Defender (Endpoint / O365)
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- Experience supporting compliance or audit activities
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- Experience with infrastructure patching and vulnerability remediation.
- Good troubleshooting and incident-resolution skills.
- Good communication and documentation skills.
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- Bachelor's degree in Computer Science, Information Technology, Electronics or related field; B.Tech/B.E/BCA/MCA or equivalent preferred.
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- ITIL Foundation
Key Technologies
Windows Server | Active Directory | GPO | DNS | DHCP | VMware | ESXi | vCenter | vSphere | vMotion | SAN | NAS | Dell EMC | NetApp | HPE Storage | LUN | RAID | Replication | Linux | Patch Management | Vulnerability Management
Job Description – Windows Administrator
Position: Windows Administrator
Experience: 3–5 Years
Location: Bangalore
Work Mode: Work From Office (WFO)
Joining: Immediate
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- Manage and administer Windows Servers.
- Perform physical server patching and upgrades.
- Troubleshoot Windows Server, hardware, and OS-related issues.
- Monitor server performance, availability, and health.
- Perform regular maintenance, updates, and security patches.
- Handle incidents and provide timely production support.
- Coordinate with infrastructure and application teams for issue resolution.
Required Skills:
Windows Server Administration, Physical Server Patching, Troubleshooting, Server Upgrades, Monitoring, and Production Support.
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Provide day-to-day IT support and troubleshoot hardware, software, and network-related issues.
Configure, manage, and troubleshoot Fortinet/FortiGate firewalls.
Handle network administration, including LAN, WAN, connectivity, and network security.
Manage and support Windows Server environments.
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Diagnose and resolve technical issues promptly to minimize downtime.
Maintain IT infrastructure, system configurations, and technical documentation.
Ensure system security, network reliability, and smooth IT operations.
Required Skills :
Strong experience in IT Support and IT infrastructure management.
Hands-on knowledge of Fortinet/FortiGate and/or CCNA-level networking.
Working knowledge of Windows Server administration.
Experience with CrowdStrike endpoint security.
Excellent troubleshooting, networking, and problem-solving skills.
Good communication and coordination skills.
Job Description
We are looking for a Windows Administrator with strong hands-on experience in Windows Server administration, upgrades, patching, vulnerability remediation, and troubleshooting.
Key Responsibilities
- Perform Windows Server administration, upgrades, and patching.
- Plan and execute OS upgrades, security patches, and hotfixes.
- Identify and remediate Windows vulnerabilities and security issues.
- Troubleshoot server, OS, application, and performance-related issues.
- Monitor CPU, memory, disk, services, and overall server health.
- Perform incident management and root-cause analysis.
- Manage Active Directory, DNS, DHCP, and Group Policy.
- Support VMware / Hyper-V virtualized environments.
- Automate administrative and remediation activities using PowerShell.
- Coordinate with security, application, network, and cloud teams.
- Maintain system documentation and ensure compliance with operational standards.
Primary Skills
- Windows Server Administration
- Windows Upgrades & Patching
- Vulnerability Remediation
- Troubleshooting & RCA
- Active Directory
- DNS / DHCP / Group Policy
- PowerShell
- VMware / Hyper-V










