Microsoft 365 admin center –Administration –User, Team & groups, Roles, Support & Reports.
• Create a ticket and resolve any critical issues
• As per request, the user level access granted for calendar and SharePoint
• Troubleshoot issues related to Mail-flow, Shared Mailbox, Distribution List, User Mailbox, Anti-
Anti-malware, Security and compliance
• Mailbox issue checking includes capabilities such as mailbox permission, delegation, quota
management, and enable features archive and assigning license & mail tracking
• Installing, Configuring and administering Windows 2016 & 2019 Server
• Add-Delete-modify user account & group information, reset user passwords in Domain controller
• Managed and organized large volumes of data stored on QNAP NAS devices efficiently.
• Implemented, and maintained network infrastructure including routers, switches, firewalls, and
access points to ensure reliable connectivity and security
• Managed Sonic firewall monitoring creating VPN users, configuration and block to IP’s and web
sites.
• Worked on enabling & disabling the firewall specific access configuration
• Install, configure, and troubleshoot Microsoft Outlook & Outlook Express.
• Responsible for end-user computing and other devices preparation, configuration, backup, and
Connectivity
• Installed, configured, and maintained antivirus software on desktops, laptops, servers, and mobile
devices to safeguard against malware, ransomware, and other threat
• Implementing & troubleshooting network access LAN, WAN, and Wi-Fi.
• Install, configure, and troubleshoot LaserJet printers, Network printers & scanners
• Implemented data backup and recovery strategies to ensure data integrity and availability
• Administered Cloud Tele calling system, including user management, system configuration, and
troubleshooting to ensure smooth operation.
• Administered Tele calling system, including user management, user and campaign
configuration, and troubleshooting to ensure smooth operation
• Managed and administered cloud Endpoint Security solutions to protect endpoints across the
organization.
• Installed and configured hardware components including servers, workstations, network devices, and
peripherals according to specifications and requirements.
• Ensured compatibility and proper integration of hardware components within IT systems and network
infrastructure.
• Provides back-end support and assistance with CCTV installation, Support & Troubleshoot.
• Handling the procurement of system and network related machines
• Purchase Orders following with Vendors as per requirement related to all Assets
• Maintaining the cloud-based surveillance configuration (CCTV – NVR & DVR) for all the locations
• Worked extensively in drafting Troubleshooting and day to day procedures.
Linux Operating system Ubuntu/Centos Install Configuration.
Webserver (Apache/Nginx) Install and configuration Trouble setting the issue.
DevOps(Jenkins) Configure & troubleshooting
Cloud AWS / Azure / Hyper-V.
Create VPN Configuration using PPTP / L2TP
CV at Satya at honeycombindia dot net
Shubham Vishwakarma
Full Stack Developer - Averlon
About Honeycomb Creative Support
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Full Stack Developer - Averlon