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• The Professional Services Implementation Engineer is a customer-facing role responsible for the implementation of Acqueon products.
• The successful candidate is enthusiastic and can easily communicate at all levels from business users to technical engineers.
• You will primarily work remotely but there’s opportunities to work onsite too.
• You will be a consultant and product SME as you interface with end users to assess their current processes and gather their requirements.
• You will use what you have learned to implement, configure, and test the Acqueon software in the customer’s environment.
• Understand omni channel communication technologies and their role in the contact center
• Good listening and comprehension skills.
• A natural ability to dig in and resolve technical issues in structured manner
• Have a commitment to excellence in taking care of our customers and expect the same from others
• Experience with deploying products in cloud platforms (AWS, Azure, etc.)
• Experience working with one or more Contact Center software suites such as Cisco UCCE, Amazon Connect, Nice InContact, Twilio, Avaya, or Genesys
• Previous experience with outbound contact center products is a plus
We’re looking for someone who doesn’t just collect leads, but actually understands how to find the right ones. You’ll research high-intent prospects, qualify them with a clear logic, and build targeted lists that make outreach easier and more predictable. You’ll run structured campaigns across LinkedIn, cold email, and other channels, while keeping the CRM clean, updated, and usable for the sales team.
What you’ll handle
• Deep research on companies, industries, and decision-makers
• Build segmented, high-accuracy lead lists
• Qualify leads based on relevance, authority, timelines, and potential
• Plan and execute multi-channel outreach sequences
• Refine messaging, subject lines, and connection strategies
• Maintain CRM hygiene and ensure every conversation has a next step
• Track performance data and share insights with the sales team
• Identify new markets, ICP variations, and emerging opportunities
• Collaborate closely with sales and marketing to improve conversions
What we’re looking for
• Strong experience in B2B lead generation, especially for tech, design, or service businesses
• Comfort with LinkedIn search, automation tools, prospecting databases, and email outreach platforms
• Ability to evaluate prospects quickly and filter out poor-fit leads
• Clear writing skills and a good understanding of how to spark interest
• Sharp attention to detail and the discipline to maintain clean data
• Someone who can plan, prioritise, and work independently
• A strategic mindset with a marketing touch is a bonus
What this really means is you’ll be the one shaping the quality of our pipeline. When you do your job well, the sales team gets better conversations, faster cycles, and stronger deals.
Location
Bestech Business Tower, Mohali (this is an onsite role.)
Five-day workweek
Our office operates from 9 am to 2 am across three shifts, so you should be comfortable working within these hours.
Salary
Up to 6 LPA for each role, negotiable based on experience, plus additional incentives for hitting targets.
The RPA Business Analyst will play a key role in analysing banking processes to identify opportunities for automation and optimization using Robotic Process Automation (RPA) tools. With experience in the banking domain, the candidate will collaborate with stakeholders, gather requirements, document processes, and work closely with RPA developers to design, implement, and improve automated workflows.
Job Description:
The ideal candidate will have a strong background in managing IT projects, excellent leadership skills, and a proven track record of delivering projects on time and within budget. As a Project Manager, you will be responsible for overseeing various IT projects, coordinating with cross-functional teams, and ensuring successful project delivery.
Roles & Responsibilities:
- Define project scope, goals, and deliverables in collaboration with senior management and stakeholders.
- Develop detailed project plans, including timelines, milestones, and resource allocation.
- Manage the execution of projects, ensuring adherence to the project plan.
- Communicate effectively with clients to understand their requirements and manage their expectations.
- Serve as the primary point of contact for all project-related communications.
- Facilitate regular status meetings with stakeholders and project teams.
- Assign tasks and responsibilities to team members, and ensure timely completion of deliverables
- Ensure that project deliverables meet quality standards and client expectations.
- Maintain comprehensive project documentation, including project plans, status reports, and meeting minutes
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
- At least 3+ years of experience in project management within the IT industry.
- Proven track record of successfully delivering IT projects on time and within budget
- Strong knowledge of project management methodologies (e.g., Waterfall, Agile, Scrum)
- Proficiency with project management tools (e.g., MS Project, Jira, Trello, Asana)
- Understanding of software development lifecycle (SDLC) and IT infrastructure.
About the company:
Our client is a start-up organization founded in 2014 by experienced professionals and is now in its 22nd year of serving global customers after merging with 4Cplus. They specialise in Management Consulting, Technology Services, and Business Transformation Outsourcing, committed to providing their customers with exceptional experiences.
About the role:
Responsibilities:
- Extensive experience in configuring and customising SAP HR and HCM modules, including Personnel Administration, Organizational Management, Time Management, and Payroll.
- Demonstrated ability to analyse and optimize HR processes, leveraging SAP HR, and HCM.
- In-depth knowledge of data migration and integration between SAP HR, HCM, and Third Party Systems, ensuring seamless data flow and accurate reporting.
- Experience in managing and resolving complex HR system issues, leveraging SAP HR, HCM
- Requirement analysis and interaction with customers to resolve the queries/questions to their best satisfaction.
- Carrying out customization changes as and when required.
- Continuously upgrade the system with the latest “Support Pack” releases from SAP and update the notes released by SAP.
- Interacting with technical/ cross-functional consultants for successful resolution of an issue.
- Risk assessment of the changes.
- Defining Functional Specifications for new developments and maintaining the documents related to the change in the system.
- Drafting and executing the test cases and testing the new developments/ configurations across development and quality environments in the R/3 system.
- Conducting End User training concerning SAP HR as & when required
- Amendment AD Hoc Fields for reporting purposes.
- Worked on ESS/MSS module which includes, configuring Country specific ESS/MSS Portal, Resolving Issues arising in User portal, Worked on Fiori Launchpad testing, Customization of ESS/MSS link with help of Web Dynpro Component and Logic building to help ABAP Team on development.
- Configuration of LSMW as per the requirement including Time Management, OM/PA Modules.
- Configuring complex Work Schedule Rule Request
- Worked on 3 end to end SAP implementation
- Worked on support and rollout experience in the HCM PA / OM module
- Having a Good understanding of the SAP HCM business process
- Customizing SAP application as per client requirement.
- Experience in writing complex Time & Payroll PCR’s
- Issues related to Indian Payroll and time management.
- Written PCR on various scenarios in Time Management & Indian Payroll
- Helping to maximise the use of SAP within the business.
- Defining potential improvements to processes and systems that can lead to enhancements.
- Defining security profiles.
- Assisting in the project management of IT HR application projects.
- Implementing Payroll solutions.
- UAT and Regression testing- completion and script writing.
- Advising colleagues on SAP HR/PY matters.
- Providing business consultancy within the HR business Process sector.
- Liaising with third-party SAP technicians, and stakeholders (both internally and externally).
- Responsible for the investigation and resolution of problems on a day-to-day basis.
Experience & Skill:
- Years of Experience: 5 – 8 in SAP HCM
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Should have experience of client-facing roles
- Should have excellent communication skills
* Work with the product managers and designers and co-own our consumer app (1M+ userbase)
* Own our admin dashboard for all the product offerings - digital gold, gold loan, & gold locker
* Architect, design, and maintain frontend libraries for both our consumer application and admin dashboard
* Mentor team of 3 - 4 frontend developers to build a robust, lightweight, and high-performance client-side app
* Translating designs and wireframes into high quality Typescript code
* Write documentation and guides for consumer app & admin dashboard
Key Qualifications
* Expertise in ReactJS/Redux
* Expert-level knowledge in TypeScript or Flow
* PURE experience of 3- 5 Years and more in Frontend Development
* Expert-level knowledge of developing, shipping, and maintaining Javascript applications
* Knowledge of general software design patterns
* Good understanding of CSR and SSR
* Deep understanding of Javascript
* Up-to-date on the latest build tools, and libraries such as ES6, Webpack, Babel
* Proficient in Javascript with strong object-oriented design skills
* Able to work independently and drive results
Bonus
* Previous work experience in product-based (B2B/B2C) / fintech startups
* Contributed/maintained to an open source library
1. Atleast developed 2-5 Application Individually & Publishing apps on Google PlayStore and Apple store.
2.Heavy data storage in Preferences, SQLite database, and Realm and Any storage.
3. Understanding of React app architecture (Android & IOS).
4.Strong knowledge of OOPS concepts and Basic & Strong knowledge ofReact Native.
5.Hands-on Exposure like Git, BitBucket, SVN, etc.






