Data Scientist

Opportunity
As a customer success manager, your goal will be to provide outstanding customer service to
our clients by developing effective customer service procedures, implementing customer loyalty
programs, and Improve customer experience and customer satisfaction (Customer Love
metrics)
Responsibilities
● Be the single point of contact for all your customers from the time they sign the contract.
● Establish a trusted relationship with them and help them succeed with QDC through
product adoption and delivering the value promised.
● Understand the customer’s goals, org structure, key challenges, and define their
success.

● Work with sales and onboarding team to plan and execute a seamless customer on-
boarding process, ensuring a smooth ‘go live’.

● Identify customer insights and pain points and help shape the product roadmap by
providing active feedback to the product team.
● Proactively identifying and prioritizing resources and effort according to perceived risk,
potential growth, strategic value and renewal timeframe, making sure subscriptions are
renewed timely.
● Monitor at-risk customer behaviour and carry out activities to retain them.
● Own churn and expansion for all your accounts.
● Identify opportunities for portfolio growth and contact customers for upsells.
● Work towards turning customers into advocates of QDC.
● Collaborate with the Marketing team to build customer case studies, testimonials, and
referrals.

What are we looking for?
Attitude 
● Empathy
● Positive Attitude
● Organized
● Process Driven
● Coachable
● Patience
● Metrics Driven
Skills
● Ability to explain in uncomplicated/ simple language
● Attentive and Listening Skills
● Effective Negotiator
● Creative Problem Solver
● Comfortable with huge data and analytics

What an ideal candidate looks like
● At least 2+ years of work experience in a customer-facing role such as Customer
Success, Account Management and Sales, etc.
● Ability to understand a software product and its nuances very well.
● Excellent written and verbal business communication skills.
● Strong problem-solving skills, technical and analytical aptitude with the ability to quickly
learn and adopt technical products.
● Ready to work during US hours - in future

What you can expect in the next 12 months

Within 1 month -
You should have acquired a good knowledge of the laundry
domain, QDC product and process that we follow.
- You should have spent a day at the laundry store to get live
hands-on experience.
- Have a one-one chat with every member of the Quick Dry
Cleaning team so you get to know everyone well and understand
each other.
- Start owning the renewal process with the help of peers.

Within 3 months

- You should be able to manage the portfolio assigned with some
dependencies on your peers.

- Should start working towards the identification of possible
opportunities in terms of expansion of the accounts.
- Participate in conversations regarding process refining.
- Should be able to independently handle complex sets of queries
related to the product.
- Track and hit key implementation milestones.

Within 6 months

- You should be able to independently manage the portfolio
assigned.
- Should be able to define the expansion targets for your portfolios.
- Should be able to add value to the overall process alignment
owning some initiatives.
- Provide feedback to Marketing, Sales, Support, Success and
Engineering teams to further improve product.

Within 12 months

- Participate in interviewing and hiring, as a way to influence team
growth and show QDC values and drive our culture.
- Deliver and present metrics related to success and show
improvements.

We are looking for an astute Director of Engineering to join our team! As the leader of our rapidly growing engineering team, you will be responsible for the end-to-end development and delivery of our Products. In short: lead, build, retain & grow a top-notch engineering team that delivers top-notch products.

• Own, develop and execute the engineering strategy for the company
• Provide people and technical leadership to all engineering teams
• Lead the development and implementation of new products & features
• Partner with other cross-functional teams such as product, design, etc.
• Manage, coach and mentor a team of engineers and technology leads
• Recruit world-class engineers and grow the engineering team

• Strong technology leader, with proven ability to lead fast-paced engineering teams
• Extensive technical knowledge of engineering and cloud-native product development
• 2+ years of experience leading engineering teams with demonstrable outcomes
• Excellent written and verbal communication skills
• Excellent managerial and supervisory skills
• Experience leading fast-paced engineering teams in the consumer internet space

As part of the Mobile SDK Engineering team at MoEngage, here are some things you can expect:

• Take ownership and be responsible for what you build.
• Work with A players (some of the best talents in the country), and expedite your learning curve and career growth.
• Make in India and build for the world at a scale of 900M+ active users, which no other internet company in the country has seen.
• Learn together from different teams on how they scale to millions of users and billions of messages.
• Work with the customer success team to enable MoEngage customers to adopt Insights-led engagement in different industry sectors like e-Commerce, FinTech, OTT, Social, entertainment, travel, telco, food-tech etc.
• Explore the latest in topics like Mobile development, SDK, iOS, tvOS, various mobile hybrid frameworks and share with the team. More importantly, have fun while you work on scaling MoEngage.

Skills Required

• 6+ years of experience with iOS, Swift, ObjC, Xcode and Cocoa.
• Working knowledge of architecture principles, code organization, and system design.
• Informed and up to date with iOS SDK and ecosystem.
• In-depth knowledge and understanding of the iOS framework:
• Memory Management
• Caching and Persistent data storage
• Multithreading concepts
• Rest APIs Implementation
• Dependency Managers
• Understands the internals of the mobile builds and distribution processes.
• Great communication skills and an ability to work within a team and with cross-functional teams.
• Experience with code reviews, releasing and maintaining mobile applications/SDKs.

Good to Have:

• Knowledge of other cross-platform frameworks i.e, Flutter, React-Native, Cordova, Unity.
• Experience in working and shipping SDKs/plugins.

As a part of your role as UX designer, you will be responsible for various client projects in different domains. You will be required to apply different UX processes after understanding the business needs and have good communication to present the work done to the client. You will work closely with the UI and development team to make sure the designs are delivered as per the UX.

We are looking for someone who :
1. Creates designs based on logic, reason and research 
2. Is eager to learn and explore new ideas in every project. 
3. Self-driven and motivated to keep learning and up-skilling
4. Understands the importance of being a team player. 
5. Not afraid to make mistakes and learn from them.

Team collaboration and good communication is highly valued at zazzy. We are a hands-on team who are enthusiastic and passionate about what we do. If this sounds like you, we would love to know more and see how we can work together. 

At Exotic Learning, we’re well aware of the impact our solutions have on the world’s Education System.
But we won’t rest until everybody knows. We’re seeking a qualified business development specialist to extend our global
reach through expert discovery and exploration of new and untapped business opportunities and relationships. Our ideal candidate will be trusted
to dive right in, take the lead, use initiative, and help build Education System that help make skill devlopment easier for people around the world.
Highly skilled at sales and business operations, this person will join and inspire a team of like-minded go-getters to achieve our company vision.


OBJECTIVE TO THIS ROLE


Managing both our existing sales pipeline and developing new business opportunities
Take a lead role in the development of proposals and presentations for new business materials to create and nurture business opportunities and partnerships
Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with targets
Develop strategies

DAILY AND MONTHLY RESPONSIBILITY

Maintain a good performance report
Selling services to New and given leads
Develop and implement overarching outbound sales and business development strategy, sales processes, structure, and best practices across the company
Maintain and share professional knowledge through education, networking, events, and presentations

PERKS WORKING WITH EXOTIC LEARNING

Work from home)
Flexible working hours
Higher growth opportunities


PREFERRED QUALIFICATION

Freshers are also accepted
Good in writing outbound sales emails
Good in Telephonic communication

COMPENSATION RULES

CTC UPTO 6.12 LPA

Positive performance report of the candidate will be eligible for base pay and will work in the current department (sales)

selection process

telephonic interview
group discussion
one on one interview ( final round )

Role: Android Developer.
Job type: Full time.
Role type: Technical.
Location: Mumbai
Functional Area: Mobile App development specializing in CRM and Sales Force Automation IT solutions.

About the role:
We are looking for an Android developer responsible for the development and maintenance of applications aimed
at a vast number of diverse Android devices. Your primary focus will be the development of Android applications
and their integration with back-end services. This Android app developer will work with our team of engineers to
design and build the next generation of our mobile applications. In addition, an Android developer must pay special
attention to the application’s compatibility with multiple versions of Android and device types.
You will be responsible for -
● Design, build, and maintain high performance, reusable, and reliable Java and Kotlin Code..
● Collaborate with cross-functional teams to define, design, and implement features
● Translate designs and wireframes into high quality code.
● Should have strong UI development skills (complex views, trees, animations, rendering) and strong knowledge of
the Android UI kit
● Strong knowledge of Android UI design principles, patterns, and best practices.
● Ensure the best possible performance, quality, and responsiveness for the application.
● Experience consuming and/or designing REST APIs and knowledge on integrating with external data sources.
● Strong skills on JSON parsing as well as XML for fetching data into the application.
● Familiarity with cloud message APIs and push notifications.
● Deep understanding of the Android SDK and Android Studio/Eclipse.
● Unit-test code for robustness, including use cases, usability, and general reliability.
● Identify and correct bottlenecks, work on bug fixing and improving application performance
● Continuously discover, evaluate, and implement new technologies to maximize development efficiency
● Strong knowledge of different versions of Android, and how to deal with different screen sizes.
● Experience with offline storage, threading, and performance tuning.
● Knowledge of the open-source Android ecosystem and the libraries available for common tasks.
● Ability to understand business requirements and translate them into technical / coding requirements.
● Proficient understanding of code versioning tools, such as Git.
● Excellent working skills on Android application components like Intent, Service, Broadcast Receiver, Content
Provider and Content Resolver.
● Excellent communication skill and think out of the box to achieve the business logic with less impact and
revisions.
Qualification & Experience:
● Any Engineering Graduate or Post Graduate.
● BS degree in Information Technology, Computer Science or equivalent (BE Preferred)
● 3 Years of Professional Experience.
Great to have’s: Must have skills or competencies.
● Strong written and verbal communication skills.
● Being able to work in a fast-paced multidisciplinary environment as in a competitive landscape new data keeps
flowing in rapidly and the world is constantly changing
What we offer you?
● An open minded, collaborative culture of enthusiastic technologists.
● Getting to work with our clients and be part of the next level evolution.
About Andesoft Consulting:
Andesoft is a boutique interactive services shop strategically combining business analytics and design. The primary
domain expertise covers, Web architecture, CMS and CRM technologies
Market and business analytics to achieve better market segmentation and campaign management
Custom off-line and on-line interactive applications
The 3 major business verticals we specialize in are Health Care, Financial Services, and Public and Non-profit
Sectors.
Company Profile: http://www.andesoftconsulting.com

Main Priorities:  Responsible for overall management of the data centre, user SLA commitments, performance, availability, response time, problem resolution, Should be responsible for effective Resource management, System & Resource planning, based on business forecast. Should be the single point contact (SPOC) for managerial responsibilities and direct interface with the Client/ State. Data Centre Manager should have capabilities in team management, capacity planning and process documentation. Should have exposure to ISO 20000 and ISO 27001 process. Should be ITIL or ITSM certified. Should have a proven track record of managing operational IT support teams including establishment of RMC / processes, Technology & Staffing.

Looking for Drupal developer with atleast 2 years experience.

Are you hands-on experienced on systems such as Asterisk, FreePBX, Free Switch, Vicidial, FreePBX- Do the words AGI, IVR and VoIP make sense to you and can you dot the lines between them- Do you enjoy taking Telecom-to-the-Cloud with applications that scale like crazy- If you are excited with the idea of hosted telephony technology and the impact it can have, this is the job for you and that's what you'll be doing. This is a very responsible role for our hosted telephony technology services team. You will be handling Telecom Software & Databases. Job Responsibilities : - Installing, configuring, optimising and maintaining telecom application infrastructure including Asterisk, FreePBX, Vicidial boxes. - Scripting IVR applications using Asterisk-Java, AGI and proprietory IVR tools. - Write quality and maintainable telecom software code in Asterisk, Java, PHP and Python with extensive test coverage in a fast paced professional software engineering environment. - Creating webRTC applications including maintaining STUN / TURN servers and writing applications using webRTC. - Solution design for solving customer problems, troubleshooting customer issues and proactively tracking system performance. - Application design, testing, deployment and maintenance of voice applications and associated billing and rating systems, web configuration and reporting interfaces. Education: Diploma or UG -, B.Tech/B.E. - Computers, Electrical, Electronics/Telecommunication PG - M.Tech - Any Specialization, Computers, Electronics/Telecommunication, MCA - Computers Doctorate - Doctorate Not Required 2-4 years- experience in one or both of Asterisk (AGI, PHP is essential) or webRTC - Excellent knowledge of telecom and computing fundamentals, scripting in PHP and AGI. - Hands on knowledge of working on telecom software VoIP, Telephony IVR, Asterisk, WebRTC, FreePBX, Free Switch, Vicidial etc. - Should be passionate, persistent & creative. Knowledge of Advanced Java is a plus. - Knowing interesting software details such as TCP/IP ports, SIP session management, how telecom apps work, how SQL replication works will be a plus. Company Profile : About Phonon Communications Private Limited Phonon.in provides telephonic contact automation services to leading enterprises of India. Phonon.in has been recently declared as a Deloitte Technology Fast 50 India Winner for 2016. Phonon.in was recognized by CIOReview magazine as one of the most promising Unified Communications Company of India in February, 2016 and Red Herring Top 100 Asia 2016 Winner! Our Products & Services are designed to help enterprises to bring efficiency and effectiveness in customer interaction processes. Phonon provides enterprise and telco grade solutions that leverage the ubiquity of the Telecom Network technology and permit your end-customer transactions at the customers- convenient time and place. True to our moto #ReadyFor2020, Phonon Communications has developed futuristic solutions for Customer interaction automation using Advance artificial intelligence and state-of-the-art Natural language processing. Our Clientele: Users of our services in the banking & financial sectors include Citibank, HDFC Bank, Axis Bank, Yes Bank, American Express, Aditya Birla Finance, HDFC Life Insurance Co, Abu Dhabi Commercial Bank, IDBI Federal Life Insurance. Our other customers include Indigo, GoAir, AirPegasus, Air Carnival, Air India, Yatra.com, Cleartrip.com, Goomo.com, SOTC, Mumbai International Airport, ITC Hotels and TradeIndia.com. For more details please visit our Industries link at: https://www.phonon.in/portal/industries/. Phonon's flight status bot is available on Facebook at www.facebook.com/trixie22north/ and on Twitter handle @22n_phonon or page at www.twitter.com/22N_phonon