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• The Professional Services Implementation Engineer is a customer-facing role responsible for the implementation of Acqueon products.
• The successful candidate is enthusiastic and can easily communicate at all levels from business users to technical engineers.
• You will primarily work remotely but there’s opportunities to work onsite too.
• You will be a consultant and product SME as you interface with end users to assess their current processes and gather their requirements.
• You will use what you have learned to implement, configure, and test the Acqueon software in the customer’s environment.
• Understand omni channel communication technologies and their role in the contact center
• Good listening and comprehension skills.
• A natural ability to dig in and resolve technical issues in structured manner
• Have a commitment to excellence in taking care of our customers and expect the same from others
• Experience with deploying products in cloud platforms (AWS, Azure, etc.)
• Experience working with one or more Contact Center software suites such as Cisco UCCE, Amazon Connect, Nice InContact, Twilio, Avaya, or Genesys
• Previous experience with outbound contact center products is a plus
Senior UX Designer
Experience: 5+ Years
Location: Bengaluru
Department: Product & Technology
Reporting To: IT Manager
Company Overview:
Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In just a year, we’ve built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services. Our app blends science and technology—offering personalized care pathways, symptom tracking, diagnostic links, games, AI-powered chat, expert consultations, and more. We're proud recipients of the Innovation in Menopause Care award at the Global Women’s Health Innovation Conference 2024 and are rapidly scaling toward our $1B+ vision. Learn more: miror.in
Role Overview
Miror is looking for a Senior UX Designer with 5+ years of experience who is passionate about creating meaningful digital experiences that improve users' lives.
This role is heavily focused on User Experience (UX) rather than visual design alone. The ideal candidate should be able to understand user behaviour, conduct research, simplify complex journeys, and create intuitive experiences that drive engagement and retention.
Role Weightage
UX Research & User Experience Design – 60%
Product Thinking & Customer Journey Design – 25%
UI Design & Prototyping – 15%
Key Responsibilities
User Experience Design
· Design intuitive and user-centric experiences across Miror's web and mobile platforms.
· Create user flows, wireframes, journey maps, and prototypes.
· Conduct user interviews and usability testing.
· Identify pain points and opportunities for improvement.
· Translate user insights into actionable design solutions.
Product Collaboration
· Work closely with Product, Engineering, Marketing, and Clinical teams.
· Participate in product discussions and feature planning.
· Ensure user needs remain central to product decisions.
· Support product innovation through design thinking methodologies.
UX Research
· Conduct qualitative and quantitative user research.
· Analyse user feedback and behavioural data.
· Perform competitor and market research.
· Develop personas and customer journey maps.
UI & Prototyping
· Create clean and intuitive interface designs.
· Develop interactive prototypes using Figma.
· Maintain consistency with design systems and brand guidelines.
· Collaborate with developers for implementation.
Required Skills
· 5+ years of UX Design/Product Design experience.
Strong expertise in:
· User Research
· Wireframing
· Prototyping
· Information Architecture
· Customer Journey Mapping
· Interaction Design
· Advanced proficiency in Figma.
· Experience designing mobile-first products.
· Strong understanding of usability principles.
· Excellent communication and stakeholder management skills.
Preferred Experience
· HealthTech, Wellness, FemTech, Healthcare, or Consumer Apps.
· Behavioural Design and Habit Formation.
· Community-based products.
· Subscription-based platforms.
· Experience with analytics tools and A/B testing.
Interested? Let’s Connect!
on my linkedin or here on chat.
Best Regards,
Indrani Dutta
Senior HR Manager
Soham Renewable Energy India Pvt. Ltd.
Visit: www.miror.in
Visit: https://www.sohamenergy.in/
https://www.linkedin.com/in/indrani-dutta-a9a65135/
We are seeking an experienced Engineering Leader to drive the design and delivery of secure, scalable, and high-performance financial platforms. This role requires strong technical leadership, people management skills, and deep understanding of FinTech systems, compliance, and reliability.
Key Responsibilities
- Lead multiple engineering teams delivering FinTech platforms (payments, lending, banking, wallets, trading, or risk systems)
- Own architecture and system design for high-availability, low-latency, secure systems
- Partner with Product, Compliance, Risk, and Business teams to translate financial requirements into technical solutions
- Ensure adherence to security standards, regulatory compliance (PCI-DSS, SOC2, ISO), and data privacy
- Drive best practices in coding, testing, DevOps, observability, and system resilience
- Build, mentor, and retain high-performing engineering teams
- Oversee sprint planning, delivery timelines, and stakeholder communication
- Lead incident response, root cause analysis, and platform stability improvements
Required Skills & Qualifications
- 4+ years in leadership roles
- Strong hands-on expertise in Java / Node.js / Python / .NET / Go
- Experience building FinTech platforms — payments, banking, lending, trading, or risk systems
- Deep knowledge of distributed systems, microservices, APIs, databases, and cloud (AWS/Azure/GCP)
- Strong understanding of security, fraud prevention, and regulatory compliance
- Experience working in Agile/Scrum environments
- Excellent stakeholder and people management skills
Creative & Art Direction
- Define and drive the visual style, tone, and overall artistic direction across projects.
- Develop moodboards, style references, and design treatments aligned with brand identity and campaign objectives.
- Collaborate with creative directors, producers, and directors to bring storyboards and visual concepts to life.
- Oversee set design, props, styling, and visual aesthetics for all production outputs.
- Ensure consistency in visual tone and quality across multiple projects and formats.
Roles & Responsibilities
- Assist in recruitment: job postings, resume screening, interview scheduling.
- Support onboarding and maintain employee records.
- Help with HR operations, documentation, and data entry.
- Coordinate employee engagement activities and training sessions.
- Prepare basic HR reports (attendance, leaves, etc.).
- Ensure confidentiality and assist in implementing HR policies.
🔧 What You’ll Do
- Engage with customers via live chat and email, helping them troubleshoot issues, complete onboarding, and succeed with the product.
- Interact with e-commerce business owners globally, understand their workflows, and guide them in using the product effectively.
- Watch user session videos to identify product adoption roadblocks and suggest UI/UX improvements to the product team.
- Categorize and escalate technical issues or product requests to the relevant internal teams (Product, Engineering).
- Maintain clear communication logs and support documentation.
- Be a voice of the customer, advocating for their success and experience.
👌 What Makes You a Great Fit
- You genuinely enjoy helping people and want to see them succeed.
- You treat support like a Michelin-star service experience, focused on precision, warmth, and follow-through.
- You’re curious, empathetic, and a strong communicator — especially in writing.
- You're comfortable engaging with people from diverse cultural and business backgrounds.
- You don’t mind watching session recordings to spot friction points — and suggesting improvements.
🌐 Nice-to-Have Skills (Not Mandatory)
- Basic working knowledge of SQL, JavaScript, Postman, or web debugging/analytics tools.
- Prior experience in a SaaS startup, especially in a support, CX, or success role.
Should have hands-on experience in the following:
- Hands on experience in designing and developing applications using NodeJS and have at least 3 - 4
- years’ experience on the same.
- Should have excellent in-depth knowledge on Nodejs and Mongo DB.
- Working knowledge of RESTful web services.
- Basic understanding of front-end technologies, such as HTML5, and CSS3.
- Integration of user-facing elements developed by front-end developers with server side logic
- Design and implementation of low-latency, high-availability, and performant applications
- Proficient understanding of code versioning tools, such as Git
- Good communication skills.
- Experience in working effectively within a team.
Android Developer:
Our Android stack includes Java and libGDX, the code base is designed using Clean Architecture. It is a multi module application and supports both 'application' and 'library' project mode.
EXPECTATIONS:
● Writing efficient android code in Java and Kotlin following Clean Architecture guidelines
● Tracing, benchmarking and profiling android java code
● Familiarity with popular android libraries/methods like Dagger2, RxJava2, OkHTTP.
● Familiarity with latest android platform changes.
RESPONSIBILITIES:
● Work closely with our product and design teams to customize the Poker experience across our vendor platforms.
● Prototype new and redesign features
● Strong coding abilities and experience with Kotlin, Java and Android SDK
● A focus on UI design principles, hardware acceleration and making games work intuitively
● Contribute best-in-class programming skills to develop highly innovative, consumer-facing
mobile products.
MINIMUM QUALIFICATIONS
● Experience of building Android applications/Games in Java or Kotlin using Android SDK (Kotlin preferred)
● Good knowledge of Kotlin, Dagger2 and RxJava2 is a great plus
● Strong understanding of object-oriented software development
● Understanding of large and complex code bases, including API design techniques to help keep them clean and maintainable.
● Programming experience using any game engine (libGDX preferred)
● Knowledge of multithreading and memory management specific to mobile devices and caching mechanisms
- Primary skills:Java,Java-Java 8,Java-Microservices,Java-Springboot
- Should have experience in supporting the application and infrastructure 24x7.
- Should have good working knowledge on troubleshooting skills of Operating Systems (Linux/Windows)
- Good experience on Java/j2EE application supporting and AWS infra supporting.
- Ability to work with 3rd parties/FOPS and provide required instruction to troubleshoot and restore faults.
- Respond quickly and effectively to production issues, troubleshooting solutions, and taking responsibility for seeing those solutions through resolution.
- Identify root cause and corrective actions for highly complex availability, capacity, security, performance, and quality issues affecting the database.
- Strong knowledge of Linux/Unix operating system.
- Good knowledge in scripting languages like Shell, Python.
- Good Knowledge on Databases like Mongo, Mysql, SQL Server.
- Respond to alerts and take corrective action to ensure the high-availability of our production environments and participate in an after-hours on-call rotation.
- Experience/Knowledge of other cloud platforms (Azure, Google Cloud) is a plus
- Strong verbal and written communications skills are a must
- Must have production support experience as the requirement is 24X7X365 production support.
- Design and code features for the website application as per the specifications provided by the Product and Design teams.
- Ship features in fast-moving agile sprints.
- Work closely with Backend, Product Design, and Product Management teams to brainstorm and chalk out details of features.
- Ability to build a feature from scratch & drive it to completion
Must have:
- Good understanding of Javascript and Clean architecture.
- Good understanding of asynchronous programming, callback, and closures.
- Strong experience with Javascript frontend framework/libraries like ReactJS
- Understanding of stateless application
- Good knowledge of CSS and its pre-processors like SASS/LESS
- Good understanding of server-side templates.
- Experience with creating cross-browser compatible web apps
- Should be Strong in MySql / Postgres database.
- Stronghold in Data structure and processing JSON
Good to have
- Basic knowledge of CI, CD
- Intermediate knowledge in any cloud services(AWS, GCP)
- Familiar with testing frameworks like Mocha, Cypress





