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• The Professional Services Implementation Engineer is a customer-facing role responsible for the implementation of Acqueon products.
• The successful candidate is enthusiastic and can easily communicate at all levels from business users to technical engineers.
• You will primarily work remotely but there’s opportunities to work onsite too.
• You will be a consultant and product SME as you interface with end users to assess their current processes and gather their requirements.
• You will use what you have learned to implement, configure, and test the Acqueon software in the customer’s environment.
• Understand omni channel communication technologies and their role in the contact center
• Good listening and comprehension skills.
• A natural ability to dig in and resolve technical issues in structured manner
• Have a commitment to excellence in taking care of our customers and expect the same from others
• Experience with deploying products in cloud platforms (AWS, Azure, etc.)
• Experience working with one or more Contact Center software suites such as Cisco UCCE, Amazon Connect, Nice InContact, Twilio, Avaya, or Genesys
• Previous experience with outbound contact center products is a plus
Skills Required:
- 4+ years' experience in application development in the following
- Mandatory: C# ASP.NET, MVC, REST API, T SQL, oops, Client facing skills
- Preferred: ASP.Net Core, JavaScript or Angular, Azure, VB.NET, WWF, Microservices
Job Description:
- Mandatory: Extensive hands-on experience in developing web applications using C# ASP.NET and MVC
- Mandatory: TSQL ability to develop and analyze existing complex flows within Stored Procedures
- Mandatory: Utilizing REST APIs for development of background processes with an emphasis on security (OIDC/OAUTH) and performance
- Mandatory: Extensive understanding of Object-Oriented Design and Programming.
- Mandatory: Ability to talk to international clients and also capable of explaining about the product features as well as support issues (client checks this ability by asking them to explain about their current projects)
- Preferred: Angular (not AngularJS) or / and JavaScript
- Preferred: Azure based DevOps and source check into Git and maintaining version control
- Preferred: Windows Workflow Foundation (workflow activities and business process automation) => tool utilizes VB.Net syntax
- Preferred: Azure function apps for serverless workloads
- Preferred: Experience implementing integrations (utilizing SOAP, SFTP, XML, etc.)
- Preferred: Experience with microservice architectures
Primary Skills – SDA, DNAC, Cisco ISE, Routing and switching and Troubleshooting NAC, 802.1x, Supplicant configuration,
Switching Skills- IOS upgrade, SNMP, VLAN, STP, VSL
Routing Skills-OSPF, BGP, ISIS
Network Monitoring Tools- Cisco Prime (Integration, monitoring, and troubleshooting)
- Must have hands on experience in Implementing NAC,802.1x (Wired & Wireless)
- Strong knowledge on CAMPUS LAN Architecture and implementation
- Hands on experience in Routing, Switching, Cisco SDA, DNAC, Cisco ISE, Assurance
- Working experience in Cisco prime infra, Monitoring, Integration and Heat map generation
- Should have detailed technical understanding, troubleshooting of STP protocols (STP, PVST, RSTP, MSTP)
- Perform IOS upgrades on Switches and WLCs
- Troubleshoot skills on Quality of Service, Multicast and HSRP, Dot1x protocols, IPSLA
- Troubleshooting skills on Cisco VSS, VSL and stacking technologies
- Should have detailed technical understanding, troubleshooting and support of, Routing protocols (OSPF, BGP), MPLS in an enterprise environment.
- Perform root cause and troubleshoot network outages
- Should be proficient in Wireless technology, implementation, and troubleshooting
- Deliver reports on the actions performed.
- Hands-on experience with the networking products Like Cisco 6800, 9500,9400,9300, 3800, 2960x and 3650 switches. Juniper EX8200,EX4200,EX3300 and EX2200 switches
- Strong ability to troubleshoot complex network issues and Identify, diagnose, and resolve different types of network problems.
Secondary Skills –
- CCNP Certification
- Project Management: Managing individual network projects within the scope of the Network Team
- Excellent technical and business communication skills, both oral and written
Roles & Responsibilities
1. Development and implementation of Digital experiences based on AEM product suites mainly with AEM Sites and Assets.
2. Should be able to effectively communicate with the client to understand requirements and propose solution design etc.
3. Design, develop and deploy components, templates, workflows etc on the AEM platform.
4. Should have sound understanding and experience on underlying AEM technologies like Sling, felix and JCR Oak.
5. Setup and configure AEM authoring, publish, and dispatcher environment with Adobe recommended best practices.
6. Integrate AEM with other marketing products like Assets, Forms, Target, Campaign, and other internal endpoints.
7. Should be able to mentor and guide folks within the team.
8. Integrate with front-end technologies and frameworks.
9. Knowledge of HTML5, CSS3, JavaScript and JavaScript frameworks/libraries ( jQuery, Grunt,
10. Bootstrap etc.), and CSS is a plus.
11. Experience with Continuous Integration and related tools (Jenkins/Cruise Control/Maven/GitHub) is preferred.
Key Skills Required
Adobe Experience Manager, Adobe Experience Platform, OSGi, Apache Sling, Apache
Sightly.
Preferred Qualifications and Experience
1. 4+ years of AEM experience with at least several full cycles of AEM implementation
2. Experience in design, development, integration and deployment of digital consumer experiences with AEM Platform.
3. Expertise in AEM and associated technologies such as Sling, OSGI, JCR
4. Experience with Java technologies and frameworks.
5. Experience with other web technologies like Search, XML, XSL etc.
6. Excellent communication skills (both verbal and written)
Your Career Path
1. You will learn and collaborate with talented colleagues from across the globe who have expertise in core domains that you may not have had exposure to
2. You will be able to develop a growth mindset courtesy of our move towards integrated solutions that demands everyone expands their understanding of what we can bring to the marketplace
3. You will be able to develop skills in a Portfolio that represents unification of some of the most diverse, globally recognized brands and businesses in the organization—an exciting opportunity for your career development
4. You shall work independently on modules assigned
5. You will interact with clients along various phases of project life cycle
6. You will be able to design solutions for simple business scenarios
7. An opportunity to build solutions of highest quality
8. You will be also responsible for mentoring new recruits in their technical area of focus
9. You will participate in initiatives, recruitment and practice development programs
10. Project you will be part of
11. Cross-channel customer engagement strategy, design and development (web, mobile, social) eCommerce strategy and implementation.
12. Marketing Content and digital asset management solutions
13. Marketing Technology solutions
14. Marketing analytics implementation
15. Agile based, design-thinking, user-centric, empirical projects that accelerate results
sales lead for sales specialists.
• This position will require working closely with Sales to ensure the accurate and effective quality
of sales leads.
• The SDR’s will be assigned to various customers of Trexinet, wherein they can be assigned to more than one customer at one given time
• Make outgoing calls to potential customers to schedule high-quality leads for sales.
• Serve as Trexinet customer’s professional representative when dealing with prospects: via
phone, email, etc.
• Possess strong knowledge of assigned products to identify customer needs when qualifying
them.
• Document each call as per company and departmental policies and procedures.
• Follow up with potential customers in a timely manner if necessary.
• Demonstrate an aptitude for sales, be able to ask for the next meeting and suggest additional
products or services to increase customer satisfaction and revenue.
• Apply a positive customer service attitude in interactions with all customers. Be able to
establish a positive rapport.
• Be patient and understanding in all customer interactions.
• Communicate effectively and professionally in all forms of communication with internal and
external customers.
• Maintain regular attendance and to arrive at work on time.
• The work will be in US Time Zone, so candidates should be open for the night shift
- Identifying, generating, and qualifying leads of Educational Institutes through a mix of cold calls by using social media tools at the general disposal
- Fixing a virtual meeting with these potential prospects, identifying their pain points, presenting
- Companys offerings to them and ultimately onboarding them as our partners.
- Thus, the incumbent will be responsible for the entire sales cycle- Right from lead generation to onboarding the educational institutes.
- Once an institute is onboarded, the incumbent will act as a relationship manager and will ensure a seamless customer experience throughout his association with the company.
- Constantly identifying the potential to upsell to existing clients through giving the BEST post-sales service to the client.
What’s there for you?
- The chance to live a true startup life and do things from scratch thereby gaining an enriching experience.
- Platform to showcase your talent as a city lead and grow into a state head in no time
- Lucrative incentives are paid EVERY MONTH and not at the end of a quarter or a year.
- An opportunity to work directly with FOUNDERS OF the company and thereby be a part of the foundation/core team.
Key Competencies:
- EXCELLENT interpersonal, presentation, and communication skills.
- GO-GETTER ATTITUDE.
- Extremely high passion for sales.
- High resilience- Ability to bounce back instantly even after multiple rejections.
- Potential and Mindset to live a true- startup life.
- Ability to build and maintain Client Relationships.
- Strong Negotiation Skills.
- Ability to prospect and identify potential opportunities.
- Passion for Education and Technology.
Evaluation Buckets:
The candidate would be evaluated on the following criteria:
- MINDSET
- INTENT
- Sales Acumen
- Presentation and Communication Skills
- Stability
- Flexibility
- Past Experience
We are looking for a Technical Project Manager to oversee the successful execution of projects which involve deep integrations of various systems. This TPM should be able to identify the complete requirements of all involved stakeholders and identify the technical solution with a clear breakdown of tasks required for successful completion of the project.
Responsibilities:
- Create clear requirement documents for both new projects and changes on existing technical projects
- Identify business risks and points of failure in ongoing projects
- Plan and manage releases with all the system providers
- Troubleshoot any system failures on current projects
Requirements:
- Candidate must be from IIT.
- Candidate must have knowledge on Agile and Scrum.
- 4+ Years of total experience with atleast 2+ years in project management
- Understanding of data pipelines.
- Prior experience or knowledge on IT/Telephony Systems
- Excellent interpersonal and communication skills.
- Ability to multitask - excellent planning and time management skills
- Excellent leadership abilities.
Work Location: Bangalore
Work Days: Sunday to Thursday
Shift: Day Time
Week Off: Friday & Saturday
Responsibilities
- Develop new user-facing features
- Build reusable code and libraries for future use
- Ensure the technical feasibility of UI designs
- Optimize application for maximum speed and scalability
- Assure that all user input is validated before submitting to back-end
- Collaborate with other team members and stakeholders
Key Skills
- Should have hands-on experience in advanced JavaScript libraries and frameworks, such as ReactJS, Bootstrap. (ReactJS is Mandatory)
- Proficient in web markup, including HTML5, CSS3
- Good understanding of server-side CSS pre-processing platforms, such as LESS and SASS and experience in building/using REST APIs
- Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
- Good understanding of asynchronous request handling and partial page updates.
- Good understanding of SEO principles and ensuring that the application will adhere to them.
Responsibilities
- Lead the development of the backend systems for our first product
- Build reliable, secure and performant backend systems
- Drive test coverage and continuous delivery automation within the team
- Mentor and provide feedback to teammates
Requirements
- 5+ years of software development experience
- Strong computer science fundamentals
- Deep and wide knowledge of Java ecosystem
- Can write code that is readable, maintainable, secure and performant
- Know the importance of tests and how to approach writing different types of tests
- Good intuition for REST API design
- Deep understanding of relational databases, transactions, entity-relationship modeling
- Comfortable writing highly concurrent systems
- Experienced in using profilers, tuning garbage collection, optimizing SQL queries
Desired Skills and Experience
- Golang , Java , Python , Ruby



