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• The Professional Services Implementation Engineer is a customer-facing role responsible for the implementation of Acqueon products.
• The successful candidate is enthusiastic and can easily communicate at all levels from business users to technical engineers.
• You will primarily work remotely but there’s opportunities to work onsite too.
• You will be a consultant and product SME as you interface with end users to assess their current processes and gather their requirements.
• You will use what you have learned to implement, configure, and test the Acqueon software in the customer’s environment.
• Understand omni channel communication technologies and their role in the contact center
• Good listening and comprehension skills.
• A natural ability to dig in and resolve technical issues in structured manner
• Have a commitment to excellence in taking care of our customers and expect the same from others
• Experience with deploying products in cloud platforms (AWS, Azure, etc.)
• Experience working with one or more Contact Center software suites such as Cisco UCCE, Amazon Connect, Nice InContact, Twilio, Avaya, or Genesys
• Previous experience with outbound contact center products is a plus
Responsibilities:
Ensure product delivery is fast, low-cost and sustainable.
Take responsibility from development to customer support.
Research and implement things wherever needed, improve efficiency using
automation, and methods like test driven development.
Setting up events for user, performance and error analytics.
Participate in product and design ideation, collaborate with the team to
implement high-quality features.
Skills & Qualifications
2 years of experience in software development preferably B2C experience.
Experience in React native, Javascript.
Experience with popular React workflows (such as Flux or Redux).
Familiarity with newer specifications of ECMAScript (ES6 & ES5 ).
Familiarity with RESTful APIs.
Experience in working with the MERN stack or similar frameworks
Experience in Java
Experience in spring Boot
Experience in microservices
experience in Project management
Experience in leading team
Experience in customer facing
Experience in Product Management
Accounting and Compliances
- Responsible for day to day accounting function of the organization
- Responsible for monthly/ yearly book closing
- Responsible for all statutory compliances including TDS, RBI, MCA etc.
- Ensuring adequate controls are in place
- Managing the payroll process
Lender Management
- Accurately calculating the billing amounts
- Managing the invoicing & collection process
Financial Planning and Analysis
- Responsible for the weekly/monthly MIS Reporting – internal as well as investor reporting
- Analysing the variances from the forecasted numbers
Taxation
- Managing the Corporate taxes including the tax audit
- Managing in the Indirect taxes including Goods and Service Tax
Treasury
- Monitoring the day-to-day cash and bank movements to calculate the free cash flows
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
F5 is looking for a Sr. Software Engineer with experience in building FIPS-ready cryptography-based security solutions at scale. You will participate in the design and implementation of F5's Edge Computing platform that is used to deploy global, scalable and secure applications. Your work includes, but not limited to, design, implementation, deployment, operational management, and debugging of security services of F5's platform.
Responsibilities:
- Collaborate with architects and business leaders to understand the requirements for providing FIPS-ready cryptography-based security services for F5's platform, design solutions, and implement them
- You will develop software for identity related security foundations of Volterra platform - Identity Management, Key Management, Secure Bootstrapping, Authentication, Authorization, Secrets Management, etc.
- You will perform necessary compliance tasks – including building and executing the test suites – required for making systems and libraries ready for FIPS
- You will vet various open source and closed source technologies, components, libraries, tools etc. and help build a highly available, highly scalable and easily manageable system
- Demonstrate technical leadership in multiple domain areas, providing mentorship to other team members
- Demonstrate leadership by taking responsibility and ownership of software components and deliver a complete product satisfying functional, scale, performance and manageability requirements
- Hands-on coding in multiple languages while considering performance, scalability, maintainability, and flexibility
Minimum Qualifications:
- BS/MS degree in Computer Science or equivalent with 6+ years of software engineering and development experience
- Hands on experience with multiple computer programming languages such as Golang (must), C++, Python, Java
- Hands-on experience with FIPS 140-2 and CMVP
- Ability to implement all phases of a development cycle for a software product from understanding requirements, going through design, development and deploy phases
- Good understanding of complexities and security challenges in large-scale distributed systems
- Good understanding of security concepts like IPSec/TLS, PKI, SAML/OAuth, Key management, etc.
- Experience with Cloud Computing platforms (e.g. Amazon AWS, Microsoft Azure, Google Compute etc.) is a plus
- Working knowledge of Virtualization technologies like KVM, Docker etc.
- Working knowledge of Cloud orchestration systems such as Kubernetes, Openstack etc.
- Excellent written and verbal communication skills
- Strong interpersonal, team building, and mentoring skills
- 3+ years of professional software development experience
- 3+ years of object-orientedJava/ J2EE development
- Full SDLC experience (requirements gathering, architecture, development, QA, etc…)
- Experience with Spring (MVC, IOP/DI, REST, Security) & Hibernate/Spring
- Experience with SOAP / REST web services
- Knowledge of SQL
- Knowledge of No SQL concepts, understanding of Solr, Redis and Mongo DB is desirable
- Understanding concepts of CDN & Content Management
- Must have worked on any one messaging solutions
- Bonus Points for micro service design and development experience
- Bonus points for any mobile development experience
- Used Agile methodology
- Experience leading or working with cross geography teams
- Bonus Points for experience working on Unix, shell scripting & Build Systems
- Experience in performance optimization is an added advantage
POSITION
- You will be actively involved during the entire technology development lifecycle. Responsibilities will include all aspects from design, coding, testing, customer feedback cycle changes and support.
- Primary role in software development with object-orientedJava
- The customized solutions that you will be architecting and developing will also require knowledge and experience with spring / Hibernate, SOAP / REST, and SQL.
- Ability to learn new technologies quickly and willingness to read and digest large existing source code and take ownership on complex component or subsystem to drive improvements and re-architecture
- Work with a team of amazing developers and designers involved in the design and development of global platforms
- Invent and prototype new features, build, test and ship them to customers as SaaS, cloud based or hosted product platforms
- Drive the implementation of new technologies which improve our ability to build great customers products.
- Participate in a fun, open learning environment with great benefits and smart talented folks that represent among the best globally.
QUALIFICATION
- A Bachelor’s degree in Computer Science (or equivalent experience)
- M-Tech or advanced degree a plus
- Hackathon participation and accolades are a plus
- Responsible for the product engineering road map, quality assurance, and various services organizations.
- Responsible for delivering high-quality software products, on time and within budget.
- Work with the CTO, Directors, PM, and Business to develop a long-term product plan, products and manage the release planning cycles for all products
- Responsible for managing the staffing requirements and skillsets for the Customer Interaction Team, assuring that sub-teams are staffed with sufficient skilled resources and meeting product deliverables.
- Responsible for developing and managing a skills escalation and career trajectory path for the product engineering organization.
- Responsible for implementing tools and processes to optimize product engineering throughput and quality.
- Ensuring that key milestones are met and that solutions delivered are of the highest quality possible
- Delivery on project timelines emphasis key deliverables
- Ensure legacy application platform and a stable production environment.
- Ensure controlled releases to production, with amongst other measures, stringent code reviews from standards and performance perspectives. Use metrics to demonstrate success.
- Decisive with team decisions and lead and support the team
- Understand all products with their interrelationships and collective relevance to business and ensure appropriate availability and stability to the Business.
- 7-10 Yrs/Industry -Internet/ Educational Qualification - B.Tech (Computer science mandatory) from prem. institute
Experience & Skills Required
- Excellent communication skills, fluent English - Communicates effectively in all situations and creates an environment of open and effective communication.
- Strong decision-making skills, metric-driven operations, and ability to motivate and maximize productivity in a fast-paced environment
- Knowledge of various Development practices and programming languages
- Ability to work with multiple levels in the organization with key business holders
- Preferred if has past experience around Customer Account Mgmt System.
- Preferred if worked Supply - Chain Model.Specifically around Demand and different dimension of demand generation and management
- Excellent with Tech Stack like Java
- Should have awareness of best practices for Software development
- Should be keen on delivering a top-notch product.
- 9-15 years of software development experience, with managerial capacity
- 3-6 years of experience as a full-stack developer, with solid understanding of JavaScript, HTML, CSS, NodeJS.
- Ability to write pure JavaScript code without relying on third-party libraries.
- Proficiency in browser rendering behavior, memory management, and performance.
- Exposure to build & process tools like Grunt, Gulp, WebPack, Node, NPM.
- Familiarity with push notifications, REST APIs and cloud messaging.
- Experience with Bootstrap, Electron, React, Angular is a plus.
- Knowledge of VoIP(Voice Over IP), WebRTC is a plus.
- Preferred to have experience working with AWS components (EC2, S3, SNS, CDN, Lambda).
- Working knowledge of Git and proficiency with at least one build server(Jenkins/Travis/CircleCI).
- Build and maintain an engaged community of founders/retention marketers for mutual learning/playbooks / advise on different stages of evolution
- Host online / offline knowledge-sharing events/mixers with community members
- Periodically bring in external experts to share insights with the members
- Engage with Customers to invite them as participants in case studies, testimonials, PR efforts, as speakers in online/offline events
- Engage with customers to gather back-channel insights about our own product, usage, expectations, and action in the competitive ecosystem
- Play matchmaker in setting up intros with agency partners and helping customers solve issues better.
- Active Networker with an active LinkedIn/Twitter community
- Strong Verbal and Written Communication
- Fast Learner to understand what we're offering as a solution
- High Energy levels
- Business Education preferred
- Storytelling Skills get a bonus.
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative and productive environment.
- Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance
- Go on company-sponsored offsites, once a year and blow off steam with your work buddies! (Post Pandemic)
- Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers & reimbursement for your WFH setup!)
- Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
MINIMUM QUALIFICATIONS, Roles and responsibilties:
- BS/MS in Computer Engineering or related technology field
- 10+ Years of Experience in Software Development
- Experience in writing code for embedded systems, Proficient in C/C++ coding and intel DPDK
- Understanding of network interface drivers
- Experience with VMware, AWS, MSAzure, Google Cloud Platform.
- Knowledge of micro services and containerization
- Experience in building Networking Security Products
- Knowledge of Networking, TCP/IP Protocol Suite
- Design, code embedded features/solutions for the ShieldX Product
- Design write, extend and troubleshoot datapath code for switching, routing, NAT, TCP and TLS
- Work closely with other development , Product and Test Teams
- BS/MS in Computer Engineering or related technology field
- Excellent communication and Team player skills
- Should be a self-starter and be able to adopt to dynamic fast-paced environment.
- Able to work 40 hours a week




