11+ Arbortext Jobs in Bangalore (Bengaluru) | Arbortext Job openings in Bangalore (Bengaluru)

Mandatory Skills

• Experience in Technical Writing/Information Development
• Experience writing topic-based and task-oriented documentation according to company style guidelines, requiring minimal editing from senior ID staff
• Experience developing enterprise systems software documentation for users and system administrators
• General knowledge on DITA concepts and IDCMS: ID (Information Development) Lifecycle and Content Management System
• Excellent interpersonal, communication, and teamwork skills
• MS Word

Roles, Responsibilities

• Effectively collaborate with project stakeholders to scope ID work
• Attend ID and Dev core meetings to understand ID requirements and plan, write and maintain concise but complete internal and external technical information (end user manuals, troubleshooting topics, compliance documentation, API descriptions) in compliance with client and team guidelines
• Independently research for relevant information and perform content reviews
• Work alongside multiple teams in a fast-paced agile environment towards providing high quality written content.
• Follow recommended style and business guidelines; using approved templates
• Being technically savvy in the areas of documentation by being hands-on with new and current product features
• Being proficient in usage of documentation tools & systems and aware of new technologies in documentation, industry best practices.
• Delivering the work allocated in time and with quality including translations and documentation build packages

Location: Bangalore

Experience: 2–3 years

Type: Full-time | On-site

Open Roles: 1

Start: Immediate

Why this role exists

Most teams treat QA as the last step.

That’s why bugs reach production.

We are building AI agents where failures are:

• Visible to customers
• Hard to debug
• Expensive to fix

This role exists to ensure:

• Bugs are caught before production
• Releases are safe and predictable
• Teams can ship fast without fear

What you’ll do

You will not just test features.

You will build the system that guarantees quality.

1. Build an automated regression system

• Create a test suite that catches 90%+ of conversation quality issues before release
• Cover:
• Conversation flows
• Edge cases
• Multilingual behavior
• Ensure regression testing is:
• Fast
• Reliable
• Mandatory before deployment

2. Own conversation test harness

• Build a system to simulate:
• Real user conversations
• Edge cases
• Failure scenarios
• Enable teams to:
• Test workflows quickly
• Validate changes before release
• Make daily releases safe and repeatable

3. Reduce production incidents

• Bring P1 incidents down to <1 per account per month, even at 5x scale
• Identify:
• Root causes
• Recurring failure patterns
• Ensure issues are fixed permanently, not patched temporarily

4. Define quality standards

• Establish clear definitions of:
• What is a bug
• What is acceptable quality
• Create:
• QA benchmarks
• Release gates
• Ensure quality is measurable, not subjective

5. Enable fast and safe releases

• Work closely with:
• Engineering
• Product
• Conversation design
• Ensure:
• Testing does not slow down shipping
• Shipping does not compromise quality

6. Move toward zero-bug production mindset

• Build systems where:
• Bugs are rare
• Failures are predictable
• Drive a culture where:
• Quality is owned by everyone
• QA enables, not blocks

What success looks like

• ≥ 90% of bugs caught before production
• P1 incidents drop to <1 per account per month
• Teams can ship daily without fear
• Conversation quality remains consistent at scale
• Production issues become rare and predictable

Who you are

• You have 2-3 years of experience in QA / testing / automation
• You have built:
• Automated test systems
• Regression suites
• You think in:
• Systems
• Failure modes
• You care about:
• Quality
• Reliability
• Real-world performance

What will make you stand out

• Experience testing:
• Conversational systems
• AI / chatbot / voice systems
• Strong understanding of:
• Automation frameworks
• API testing
• End-to-end testing
• Ability to:
• Design test strategies, not just execute them

Why join

• You will define quality standards for an AI platform
• Your work directly impacts:
• Customer experience
• Reliability
• Product trust
• You will move the system from:
• Reactive QA → predictive quality systems

What this role is not

• Not manual testing only
• Not a release blocker
• Not reactive bug reporting

What this role is

• A builder of quality systems
• A guardian of production reliability
• A multiplier of engineering confidence

One question to self-evaluate

Can you build a testing system where bugs are caught before users ever see them?

🚨 Priority Requirement – Salesforce Architect

📍 Locations: Bengaluru, Mumbai, Hyderabad, Delhi, Mohali, Pune

⏰ Shift: Noon

We are hiring a Salesforce Solution Architect to lead transition from Salesforce Classic to Lightning.

Why this role matters:

This position will drive scalable, user-friendly solutions leveraging native Salesforce capabilities, reducing custom technical debt, and enabling a seamless associate experience across resident services and call centers.

Key Responsibilities:

Lead the end-to-end migration strategy from Classic to Lightning.

Redesign data models (standardize Leads/Opportunities where applicable).

Configure Lightning features: Dynamic Forms, Flows, Omni-Channel, Lightning Pages.

Recommend and implement AppExchange solutions.

Collaborate with cross-functional teams to deliver incremental releases.

Ensure compliance with security, profiles, and permission sets.

Act as a trusted advisor for Salesforce roadmap planning.

Qualifications:

✔ 6+ years Salesforce experience (3+ years in Lightning).

✔ Strong expertise in Service Cloud, Marketing Cloud, case management & digital engagement.

✔ Hands-on Classic-to-Lightning migration experience.

✔ Deep understanding of low-code/no-code tools (Flows, Dynamic Actions).

✔ Salesforce Certified Application/Solution Architect (preferred).

✔ Excellent communication & stakeholder management skills

If this is inline with what you are looking at, please share your resume here

Dear Candidate!

Greetings from Suventure!

Hope you are doing well!

I am reaching out to you regarding a Job Opportunity with Suventure Services Pvt. Ltd. – a Global IT Services, Products and Platforms company based in India with operations in USA, Netherlands, Canada and Denmark.

The position we have for our inhouse project.

Required Skills:

• Experience with React JS and Redux.
  • A background in building JavaScript UI applications, with a strong understanding of UI frameworks and paradigms available including concepts like asynchronous programming, closures, types, and ES6.
  • HTML/CSS experience, including concepts like layout, specificity, cross-browser compatibility, and accessibility
  • Experience with browser APIs and optimizing front-end performance. Understand the full web technology stack, e.g. HTML, CSS, HTTP, cookies, headers, asset loading / caching.
  • Have a deep understanding of frontend application structure and architecture
  • Have great customer empathy and appreciate the User’s experience
  • Experience with unit testing, using test frameworks like Jest, Mocha, Enzyme etc.
  • Experience in Web Development end-to-end, from design to release.
  • Experience or aspiration to be a full stack developer(Node.js).

Total Exp: 2.5+yrs

Location : Remote

Wishing you all the best. Looking forward to have you associated with Suventure.

About us:

Suventure is a next generation technology or organization that helps clients use information technology as a business enabler. Suventure strives to be at the forefront of innovation in information technology and outsourcing leveraging IT to provide maximum returns. At Suventure, we would like to be long term partners in our customers" business journey, the journey where destinations keep evolving. As a business partner, Suventure ensures that incremental IT steps in the journey are rewarding and fulfilling. Suventure will remain a trusted knowledgeable friend, partner, and advisor throughout customers" business journey. For more on the company please do visit our website http://www.suventure.in/">www.suventure.in  

Best regards,  
Husnara Shaik

Job Summary:

We are looking for a highly skilled and experienced Java Backend Developer with 4.5+ years of hands-on experience in backend development, system design, and API integration. You’ll play a key role in designing and building high-performance backend systems that are scalable, secure, and reliable. As a core member of the engineering team, you’ll collaborate closely with product owners, architects, and other developers to deliver quality solutions.

Responsibilities:

• Design and develop backend components, REST APIs, and microservices using Java and Spring Boot.
• Contribute to the architectural decisions and system design discussions.
• Write clean, efficient, and testable code following best practices.
• Optimize application performance, scalability, and reliability.
• Integrate third-party APIs and work with external systems.
• Participate in code reviews, mentor junior developers, and support the team’s technical growth.
• Work closely with DevOps to support CI/CD pipelines and deployments.
• Troubleshoot and resolve complex issues in production and non-production environments.
• Keep up with industry trends and advocate for best practices in backend development.
• 
  

Required Skills:

• 4.5+ years of hands-on experience in backend development with Java (Java 8 or above).
• Strong expertise in Spring Framework (Spring Boot, Spring MVC, Spring Data).
• Experience designing and consuming RESTful APIs and working with microservices architecture.
• Solid understanding of relational and NoSQL databases (e.g., MySQL, PostgreSQL, MongoDB).
• Proficient with version control systems like Git and tools like Maven or Gradle.
• Familiarity with Docker, containerization, and cloud platforms (AWS/GCP/Azure).
• Experience with unit testing and integration testing (JUnit, Mockito, etc.).
• Good knowledge of software design principles, data structures, and algorithms.
• Excellent problem-solving skills and attention to detail.

Responsibilities

• Handling customer queries via any support channel

• Approach all queries with customer centric attitude

• Offering exceptional customer service and satisfaction

• Help build and improve processes

• Adhere to set standards of TAT and SLA

• Demonstrates customer empathy during all interactions with customers.

Candidate Requirements

• 1 to 5 years’ experience in a customer support role

• Can handle verbal and non-verbal process (chat, email, phone)

• Excellent interpersonal skills

• Excellent written and oral communication skills in English and Hindi

• A quick learner

• Ability to make high quality decisions & Multi task.

Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency)

• Solid experience in RoR, Golang, NodeJS or Python. Good to have exposure to ML.
• Should have experience in cloud computing
• Has an ability to quickly learn and contribute in multiple codebase
• Overcomes roadblocks and requires minimal oversight
• Takes initiatives to fix issues/tech debts before assigned to him/her
• Able to deep dive into codebase and advise QA of possible regression impact
• Communicates tech decisions through design docs and tech talks
• Has delivered projects with end-to-end accountability
• Keeps track of industry trends and introduces right tech/tools for a given job
• Excellent understanding of software engineering practices, Design Patterns, Data Structures, Algorithms