Admission Counselor

About the Role As a Quality Analyst / Quality Controller - Call Audit, you will be responsible for monitoring and evaluating the quality of customer interactions to ensure adherence to set standards, improve service delivery, and support overall customer satisfaction goals.

Key Responsibilities

• Call Auditing: Listen to live and recorded calls to assess the quality of customer service and ensure compliance with internal standards.

• Quality Evaluation: Analyze calls using defined parameters such as communication skills, product knowledge, script adherence, issue resolution, and policy compliance.

• Feedback & Coaching: Share constructive feedback with customer service agents to improve individual and team performance.

• Reporting: Maintain detailed records of audit findings, trends, and improvement areas. Generate timely reports for leadership review.

• Process Improvements: Collaborate with internal teams to propose and implement process enhancements for better customer interactions.

𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 𝐀𝐬𝐬𝐨𝐜𝐢𝐚𝐭𝐞 (𝐁𝐃𝐀) | 𝐒𝐜𝐚𝐥𝐞𝐫 𝐀𝐜𝐚𝐝𝐞𝐦𝐲

𝗖𝗼𝗺𝗽𝗮𝗻𝘆 𝗢𝘃𝗲𝗿𝘃𝗶𝗲𝘄

Scaler Academy is looking for driven individuals to join our sales team in Bangalore or Gurgaon. This is a full-time role designed for professionals who are passionate about education and career growth in the tech industry.

𝗥𝗼𝗹𝗲 𝗦𝘂𝗺𝗺𝗮𝗿𝘆

As a Business Development Associate, you will serve as the primary bridge between Scaler’s advanced technical programs and aspiring software engineers. You will be responsible for identifying potential students, understanding their career aspirations, and helping them transition into high-growth roles through our educational offerings.

APPLY NOW: https://forms.gle/DuSnyaeStmFC5T9G7

𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀

* Identify and reach out to prospective learners through various lead generation channels.

* Conduct detailed career counseling sessions to map student goals to Scaler’s curriculum.

* Drive the complete enrollment cycle, including lead nurturing, follow-ups, and closing sales.

* Meet and exceed monthly and quarterly revenue targets.

* Maintain an updated record of all interactions and lead statuses in the internal database.

* Assist in organizing and executing webinars or informational sessions for potential leads.

 𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 𝗮𝗻𝗱 𝗦𝗸𝗶𝗹𝗹𝘀

* Education: Graduation in any stream.

* Experience: 0–4 years of experience (Experience in EdTech or a high-growth startup is a plus).

* Communication: Excellent verbal and written English communication skills.

* Mindset: A strong interest in business development with a target-oriented and competitive spirit.

* Persistence: High resilience and the ability to handle objections effectively.

𝗪𝗼𝗿𝗸 𝗗𝗲𝘁𝗮𝗶𝗹𝘀

* Salary: ₹7 LPA – ₹8.4 LPA (Fixed + Variable).

* Location: Bangalore or Gurgaon.

* Training: Initial 1 month of Work From Home (WFH) training.

APPLY NOW: https://forms.gle/DuSnyaeStmFC5T9G7

About ExtraaEdge : 

We are a venture-backed, product SaaS startup & have raised Pre-Series A round led by OnDeck Fund, Pentathlon Ventures, 9 Unicorns, IAN & prominent Unicorn founders & angels. 

 Recognized as one of the top 100 edtech companies in India and South Asia by HolonIQ, we are the most preferred admissions and marketing automation Education CRM. 

With a global presence, & 350+ customers across India, UAE & UK we help admission teams increase, manage & predict their admissions!

You can learn more about our award-winning Sales & Marketing Automation Software here: https://www.extraaedge.com

Job Title: Demand Generation- Inside Sales Specialist

Here’s what you will be doing at ExtraaEdge 

• You will be responsible for creating sales opportunities for the Field Sales Team.
• Generating BANT-qualified demos with prospects and ensuring a set target revenue is achieved consistently month on month.
• Connecting with the decision makers of edu-institutions, universities, private coaching, overseas consultancies etc & generating sales opportunities through outbound calls, emails & LinkedIn activity.
• Maintaining prospects pipeline. Updating and tracking metrics on CRM.

You have… 

• Excellent English- both written and verbal communication (Regional language fluency is an added advantage if applying for a specific region).
• Strong track record of performance in goal-oriented environments. 
• Enjoys working in a fast-paced start-up & growth environment.
• Target-driven & thrives under pressure. 
• We deeply value building the right culture at ExtraaEdge, and these are a few things that we look for in each hire – Strong ethical sales practices, the Ability to innovate and build rapidly, Coachability, Curiosity, Ownership, Hustle, and Humility. 

Work Location: 

Baner, Pune (Work from Office).

We will be considering only those applicants, who have submitted this form:

https://docs.google.com/forms/d/e/1FAIpQLSfJl2PdxoDP8TkiYL098a6a4U5_LchpIJncO0yMJAqqaR5PZg/viewform?usp=sf_link

Designation: Magento Developer / Sr. Magento Developer

Experience: 3+yrs

Location: Anywhere in India ( WFH for now for next 8-10months)

No. of Positions: 2

Notice Period: Immediate / Less than 30days (Do not share which is above this notice period)

Job Description:

Magento Developers with 3+ years of experience

1) Should have hands-on experience in Magento module/extension development

2) Should be able to quickly understand existing custom modules in Magento and customize and manage it further.

3) Hands-on experience in developing and consuming API/REST calls both inbound and outbound within Magento

4) Should know how to develop WebService/API/REST calls as per Magento architecture, coding standard

5) Troubleshooting integration issues from API/REST calls.

6) Excellent knowledge of PHP, JavaScript, HTML5, and CSS.

7) Good working experience on MySQL, developing complex SQL queries, design tables/database for complex business models

8) Knowledge of MVC, OOPs, Design Patterns – especially the design patterns used in Magento

9) Knowledge of Magento theming / UI components is preferred.

10) Hands-on experience with Magento 2 Porto Theming

11) Knowledge of deployment process in Cloud, especially for Magento

12) Should be competent and confident to speak up in team meetings, discussions, war rooms

13) Good command of English language

14) Should be able to work under minimal supervision

15) Should be able to coordinate with other teams and collectively solve issues.

16) Should be able to work independently as well as team

17) Candidate should have prior work experience in Magento Enterprise.

• Develop User interfaces for Modern Rich Internet Applications with the latest Front End Technologies
• Perform product analysis and development tasks of an increasingly complex nature which may require extensive research and analysis.
• Writing tested and documented JavaScript, HTML and CSS
• Make design and technical decisions for AngularJS projects.
• Develop application code and unit test in the AngularJS, Rest Web Services and Java technologies for the Application Development Center. 
• Ensuring high performance

• Strong expertise with HTML, CSS, and writicross-browser-compatibleble code.
• Good understanding of AJAX and JavaScript Dom manipulation Techniques
• Experience with RESTful services
• Experience in JavaScript build tools like grunt or gulp
• Expert in any one of the modern JavaScript MV-VM/MVC frameworks (AngularJS, JQuery, NodeJS, GruntJS)
• Familiar with testing frameworks (Ex. Jasmine)
• Test runner framework (Ex. Karma)
• Hand on and implements complex AngularJS applications, directives, controllers, services
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

• Deploying, managing, and operating scalable, highly available, and fault-tolerant systems on AWS.
• Implementing and controlling the flow of data to and from AWS.
• Selecting the appropriate AWS service based on compute, data, or security requirements.
• Identifying appropriate use of AWS operational best practices.
• Estimating AWS usage costs and identifying operational cost control mechanisms.
• Managing & troubleshooting on Linux Based Platforms.
• Ensuring efficient functioning of data storage and processing functions in accordance with company security policies and best practices in cloud security.
• Identifying, analyzing, and resolving infrastructure vulnerabilities and application deployment issues.
• Regularly reviewing existing systems and making recommendations for improvements

Essential Criteria:

• Two or more years of hands-on experience operating AWS-based applications.
• Experience provisioning, operating and maintaining systems running on AWS.
• Strong troubleshooting skills like Jboss, Tomcat on Linux Platforms.
• Explicit knowledge of Computing, Storage, Networking, and Security technologies in the Amazon AWS hosting environment.
• Experience in setting up Cloud Monitoring using CloudWatch or any other tool.
• Knowledge of Load Balancers, Firewalls, and network switching components.
• Ability to identify and gather requirements to define a solution to be built and operated on AWS.
• Capabilities to provide AWS operations and deployment guidance and best practices throughout the lifecycle of a project.
• Efficient management of the Company’s IT Assets and Infrastructure.
• Strong knowledge of Linux, shell scripts, Apache, Mysql, Development Operations, Configuration management, monitoring, and TCP/IP protocols.
• Highly self-motivated and hard-working with excellent communication skills.  Excellent English verbal and written proficiency is essential.
• Understanding of the basics of scalable SaaS systems /Cloud fundamentals.
• Understanding of security best practices.
• Ability to work with very little supervision and to work well in a team environment.