Cogentec IT Solutions

Cogent Integrated Business Solutions is a global technology company with offices in USA, Spain and India. We are an SAP partner, specializing in providing niche SAP project/consulting services and Enterprise Mobility services. We take pride in the quality of work we do and to us, the customers come first - always!

A young organization that started in 2016, CogentHub is headquartered in India and has a state-of-the-art delivery center based out of Salt Lake City, which works on a 24/7 basis. At present, the BPO Unit of CogentHub is working with off-shore clients, successfully providing services like Telemarketing (outbound campaigns), Customer Care, Technical Support, Back Office support, and more. Our MIS Team is comprised of in-house software developers who continuously work to manage the day to day activities and work. We firmly believe that all our businesses should function uninterruptedly hence to keep the business flow of all our clients continuous, CogentHub has developed its own BCP (Business Continuity Plan) site. The site is developed to ensure that all our resources deployed for a business segment can be transferred easily to meet optimum service delivery. In a short span of time, a large number of aspirants prefer to work with CogentHub as a brand. This has been achieved by giving individuals cross-training and inter-departmental growth opportunities.

We are a company which is into contact centre services with delivery centres based out of the United Kingdom & Asia. As a company, we are ISO 9001, ISO 27001 & ISO 27701 certified and we operate on a 24/7 basis. We are also fully compliant to GDPR guidelines. At CogentHub we deliver an entire spectrum of BPM services in verticals such as Finance & Accounting, Telecoms & Utilities, Retail Management, Healthcare, Hospitality, Personal Care, e-Commerce amongst others. These services are voice (inbound and outbound sales, customer services, technical support, lead generation, appointment setting and Helpdesk) and non-voice (email & chat support, social media support, accounting, database management, data entry, transcription and claims procurement) delivered. Our main USP is that that our call centre is technology-enabled. The technology deployed helps agents follow complicated or easy conversational processes, whether they are verifying a customer's identity, processing an order, providing feedback to a customer or collecting details from the customer. With few clicks of the mouse, agents play pre-recorded voice files in an accent and/or language requested by the client, securely collect data, 100% compliant, and much more. No matter what task, especially those that are repetitive and require compliance, the agents will execute these more quickly and securely. CogentHub is an active member with NASSCOM & TiE and works with respective agencies to help IT & ITeS community worldwide.

Enabling Software Engineering as an Art At COCOTECHOES, we believe that simple teams solve complex and everyday problems. That is why we are passionate about helping our partners build and grow successful apps. We have an innovative team of 25 experts delivering success across 5 continents. Enabling re-engineered approach to software engineering with strategic training and partnerships to help you create software solutions that are understandable, maintainable and scalable.

We're a global network of strategists, advisors, designers, technologists, data scientists and creatives. Through divergent perspectives and applied systems thinking, we identify where value lives and actively address our clients' increasingly complex business challenges. We believe the right solutions are the ones that improve people's lives and fuel competitive advantage. We don't just create blueprints, operating models, and business plans; our thinking lives in code and products—and in market. We make it real.

TechConative

Cognologix is a technology and business development firm with a focus on emerging decentralized business models and innovative technologies related to Blockchain, Machine Learning, Conversational Bots, Big Data and Search. We help enterprises to disrupt – both large and medium – by re-imagining their business models and innovate like a start-up. The Cognologix team excels at the ideation, architecture, prototyping and development of cutting edge products.