Performance Test Engineer

Responsibilities:

• Work with the client from the start of each project to ensure you understand the project scope and vision
• Oversee the beginning of each turn-key project, including details like permit submission and design evaluations
• Create the schedule for each project and match talent to the job
• Process change orders
• Collaborate with the architect and construction crew to ensure feasibility of each project
• Conduct meetings on-site with architect, client and construction crew.
• Prepare and submit project estimates to clients

• Working with business teams across the company to define requirements and high-level process/ system solutions, leading cross-functional teams (10-25) and managing the timelines for field sourcing teams to support sourcing and on-boarding of supply
• Working on strategies to acquire supply for existing business and new product lines and executing through field teams
• Driving margins improvements by improving supply acquisition cost
• Improving driver engagement and adoption to technology
• Regularly communicating with senior management and clients on status, risks and change control
• Defining KPIs/ KRAs on which would form the base for different processes

Desired Candidate Profile

• Graduates from Tier 1/2/3 engineering colleges and/or Tier 2/3 management colleges
• 2-10 years of frontline operational experience in B2B domain at a city/hub level
• Ability to adapt quickly to a new environment    

We are looking for an experienced Back-end developer to join our IT team! As a Back-end Developer, you will be responsible for the server-side web application logic as well as for the integration of the front-end part. 

• Be involved and participate in the overall application lifecycle
• Main focus on coding and debugging
• Collaborate with Front-end developers 
• Define and communicate technical and design requirements
• Provide training, help and support to other team members
• Build high-quality reusable code that can be used in thew future
• Develop functional and sustainable web applications with clean codes
• Troubleshoot and debug applications
• Learn about new technologies
• Stay up to date with current best practices
• Conduct UI tests and optimize performance
• Manage cutting-edge technologies to improve applications
• Collaborate with multidisciplinary team of designers, developers and system administrators
• Follow new and emerging technologies

Role:  Customer Service Representative

Job type: Full time 

Role type: Operations / Call center

Location: Mumbai

Functional Area:   Need to attend and make Inbound and outbound calls and maintain the service quality.

About the role: 

We are looking for a Customer Service Representative, or CSR, who will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

You will be responsible for -  

• Manage incoming phone calls from the Company’s Customer Service number
• Generate sales leads if needed for equipment upsells and trade-ins
• Understand and document Customers’ needs in order to help them with a resolution for their call and enter the same in a CRM system
• Provide accurate, valid and complete information by using the right methods / tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Go the extra mile to engage customers

Requirements –

• All candidates must be proficient with the English as the primary language of communication with Hindi as a second language
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity working with Customer Relationship Management (CRM) systems and practices
• Customer orientation and ability to adapt/respond to unscripted scenarios that may come up
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Qualification & Experience: 

• Any Graduate or Post Graduate or HSC
• 1 Year of Professional Experience.

Great to have’s: Must have skills or competencies.

• Strong written and verbal communication skills
• A basic understanding of mobile phones and computers (Apple)
• Being able to work in a fast-paced multidisciplinary environment as in a competitive landscape new data keeps flowing in rapidly and the world is constantly changing

What we offer you? 

• An open minded, collaborative culture of enthusiastic technologists.
• Getting to work with our clients and be part of the next level evolution.

About Andesoft Consulting: 

Andesoft is a boutique interactive services shop strategically combining business analytics and design. The primary domain expertise covers, Web architecture, CMS and CRM technologies
Market and business analytics to achieve better market segmentation and campaign management
Custom off-line and on-line interactive applications
The 3 major business verticals we specialize in are Health Care, Financial Services, and Public and Non-profit Sectors.

Company Profile: http://www.andesoftconsulting.com

At Qsignage, we are looking for a person who is highly passionate about partnerships and sales with a focus on value-driven deliverables, wants to work, learn and expand their capability into the start-up domain.

This role is a great fit for someone who enjoys project management, process improvement, and fast pace environment. 

Apply to the link below and get in touch with us now!

QUALIFICATION

• Bachelor's degree or equivalent experience in Business
• 3+ years of sales experience
• Excellent written and verbal communication skills

SKILLS REQUIRED (Sales Executive)

• A versatile marketer who live and breathe marketing and highly driven for the growth of inbound sales channel
• An eagle eye-view to see overall marketing function to ensure integration and deliverables on time
• Be a self-starter and self-driven person who takes initiative and drives the growth and development of the organization
• Have a result-oriented mindset and able to deliver outcomes that create values for customers
• Communicate effectively with local stakeholders to understand their needs and present our solutions and offerings
• Ability to manage project life cycle with the focus on building relationships with stakeholders on a continuous basis

ROLES AND RESPONSIBILITIES

• Establish credibility in the market and connect with all the key stakeholders to help us determine their requirements
• Conduct market research on the ground and some secondary research to find out answers that can be helpful for our clients and customers to better understand the customized offering we have
• Present our offerings and solutions to the customers based on their needs
• Visiting potential clients to evaluate needs, promote products and services and partnering with them to
• Making strategic partnerships and collaboration with all stakeholders to co-create the solutions and offerings

BENEFITS

Remote Work | Flexibility | Flat Structure | Entrepreneurial Culture

The high degree of value on Autonomy, Flexibility, Empathy, and Mobility

An awesome work culture that has an agile team with a growth mindset

• Strong experience in Flutter development for Android & iOS app
• Expertise in 3rd Party API implementation
• Experience in using GMAPS, FIREBASE other 3rd Party plugins