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KSVSoftTech Is product based IT company, which is looking for Graphics Designer / Video Editor

Experience: 1-2 Year

Location:- Indore (Old Palasia)

Primary technology should be first like UI design, Figma , Illustrator , photoshop ,branding, product designing, motion graphics , logo animation video, social media post & reel videos

CTC : As per the company standard.

Responsibilities:

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Thorough understanding of React.js and its core principles.
• Experience with React.js workflows (such as Flux or Redux).
• Knowledge with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Experience with data structure libraries
• Experience with modern front-end build pipelines and tools
• Experience with common front-end development tools and Best practices.
• Ability to understand business requirements and translate them into technical requirements
• Ability to benchmarking and optimization application.

Job Title: Customer Support Executive (Work From Office)

Working Days: 6 days a week

Shift: 9-hour rotational shifts

Week Off: Rotational

Eligibility: Graduates – Freshers can apply

Undergraduates – Minimum 1 year of experience required

Fluent English communication is mandatory

Salary: ₹15,000 – ₹18,000 in-hand

Role: Handle customer queries professionally, provide accurate information, and ensure a smooth customer experience.

Location: Indore

Key Responsibilities:-

1. Customer Support: - Provide exceptional customer service by answering incoming Calls/Emails promptly and professionally.

• Address customer inquiries, concerns, and issues with courtesy and empathy.
• Assist customers in resolving their problems or inquiries effectively.

● Any Graduation degree.

● Proven experience in BPO operations, with a minimum of 1-2 years in an Inbound Voice/Email Process ( Experience in healthcare will be an advantage ) 

● Languages: Mandatory English and Hindi ( Other Linguistic languages will be valued)

● Excellent communication, negotiation, and problem-solving skills.

● Strong analytical and critical thinking abilities.

● Knowledge of BPO industry trends and best practices.

● Proficiency in relevant software and tools like Google Sheets, Excel, etc. Should know basic Excel formulae.

● Client-focused with exceptional interpersonal skills.

Responsibilities :

- Assist in requirements gathering and technical planning to design solutions that meet client needs

- Create clean, well-documented, efficient, and standards-compliant code with an eye towards

performance optimization

- Define, design, develop, integrate, test, deploy, maintain, troubleshoot, and enhance applications

and tools written in PHP, JavaScript, HTML, CSS, and other languages, as necessary

- Develop custom modules for integration into ERP, accounting, fulfillment, and marketing systems

- Actively troubleshoot and support applications in production-- critical environments

- Account for client short- and long-term goals when recommending a solution

- Set up, configure, and optimize enterprise-level e-commerce software and servers

- Provide technical leadership in the development and delivery of solutions

- Troubleshoot production application issues under pressure and define a path to resolve them

- Perform team code reviews and provide technical oversight

- Implement and maintain Magento development standards and best practices

- Tracks the work against plan and reports the status on agreed time without fail.

- Interface with the clients to understand and document their needs.

-Ability to mentor team members in core skills

Primary Technical Skills:

Magento

PHP

OOPS

Javascript

XML

JSON

Payment Gateway

RestrictedRestricted

Design Patterns

MVC

Soft Skills

Excellent oral and written communication.

Required Skills:

- 2 to 8 years of experience building scalable, robust Web or e-commerce applications in OOP PHP

- Experience with Magento 2.x

-Minimum 1+ yrs exp in Magento 2.x

- Experience working with the following technologies: Javascript (Prototype and JQuery), XML, JSON,

SQL, PHP, CSS2, CSS3

- Experience with HTML, tableless layout design, and standards-compliant markup

- Experience with OOP PHP (3+ years)

- Experience with site optimization

- Experiences with theme integration and customization

- Knowledge of online payment gateways (e.g., Authorize.net, PayPal, etc.)

- Understanding of the MVC design pattern

- Proficient in authoring, editing, and presenting technical documents

- Prior consulting experience

- Demonstrated ability to adapt and work with team members of various experience levels

- Ability to work with minimal direction with a focus on customer satisfaction

- Excellent written and verbal communication skills

- Some travel will be required for this position

Secondary Skills :

- In-depth knowledge of PCI compliance and other e-commerce industry topics

- Experience with AWS or similar cloud platforms

- Knowledge of caching, and scaling techniques

- Multi-website, store view deploymentRestricted

• Does analytics to extract insights from raw historical data of the organization. 
• Generates usable training dataset for any/all MV projects with the help of Annotators, if needed.
• Analyses user trends, and identifies their biggest bottlenecks in Hammoq Workflow.
• Tests the short/long term impact of productized MV models on those trends.
• Skills - Numpy, Pandas, SPARK, APACHE SPARK, PYSPARK, ETL mandatory. 

* Develop, record and maintain cutting edge web-based PHP applications on portal plus premium service platforms

* Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team

* Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications

* Prepare and maintain all applications utilizing standard development tools

* Utilize backend data services and contribute to increase existing data services API

* Lead the entire web application development life cycle right from concept stage to delivery and post launch support

* Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues

* Document the development process, architecture, and standard components

* Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as liaison between development staff and project manager