Product Manager

Top college graduate with experience as Ex-Founder's Office / Ex-founder/ Ex-product manager/ Ex-Sales/ EX-Customer Success profile

Mandatory (Experience 1): Must have minimum 4+ years of experience in any of role (Ex-Founder's Office / Ex-founder/ Ex-product manager/ Ex-Sales/ Ex-Customer success) profile

Mandatory (Experience 2): Must have strategic thinking and good communication skills

Mandatory (Experience 3): Must have worked in startup or operator-style environments — demonstrating hands-on problem solving, building processes from scratch, and driving measurable outcomes across cross-functional teams

Mandatory (Graduation): Only IIT candidates from these IIT only (Kharagpur, Mumbai, Madras, Kanpur, Delhi, Roorkee, Guwahati)

Mandatory (Graduation Year): Candidates should have graduated in 2018 or before.

Mandatory (Compensation): Candidate's current CTC should not be less than 35 LPA

What you bring to the team:

User Advocacy: Champion the users throughout the design process and prioritize their needs throughout the product development cycle. You are someone who balances user needs with platform constraints while solving complex problems.

Inspire with Innovation: Brainstorm and conceptualise solutions that set new industry standards and deliver seamless, high-quality end-to-end experiences. You will be a part of a fast-paced team that works across other departments to create inclusive solutions.

Cross Functional Collaboration: You have a proven ability to work closely with product managers, engineers, marketers, and other stakeholders translating product requirements into functional, user-friendly designs. Being a part of a cross functional team, you are someone who can leverage collaboration methodologies like design workshops and thrive in fast-paced environments to build quality designs that benefits the user.

Investigator: You question assumptions and clarify requirements throughout the design process. You are a keen observer of user behaviour and can reframe problems to uncover innovative solution spaces while collaborating with your peers. You can think on your feet and come up with realistic trade-offs as the situation requires.

The Relationship Manager - Retail Sales is responsible for driving business growth through client acquisition, agent

management, and achieving Gross Written Premium (GWP) targets. The role involves recruiting, onboarding, and supporting

agents while maintaining strong relationships with clients and partners. The individual will ensure adherence to business

processes, provide accurate quotations, and facilitate the sale of insurance products to achieve sales and revenue goals.

1. Client Acquisition and Sales Target Achievement:

 Conduct regular visits to societies, buildings, colonies, and industrial areas to introduce Mialtus’s insurance products.

 Convince potential clients to purchase insurance policies, guiding them through the quotation, closure, and onboarding

process.

 Achieve individual sales targets by visiting a minimum of five societies daily and maintaining a proactive client

engagement strategy.

 Focus on maximizing GWP across various insurance products to meet monthly sales goals.

2. Agent Management and Recruitment:

 Maintain a network of 40-45 agents, ensuring at least 60% remain active monthly.

 Conduct daily follow-ups and regular visits (4-5 agents daily) to drive new business and renewals.

 Source, recruit, and onboard new agents, providing handholding and orientation to build a strong distribution base.

 Engage agents and partners through calls and meetings, providing competitive quotations to facilitate business growth.

3. Quotation and Policy Management:

 Provide accurate and competitive quotations to clients and agents based on their requirements.

 Negotiate and finalize quotations to effectively convert leads into policy sales.

 Collaborate with the underwriting team for health insurance policies to ensure accurate proposals and compliance.

 Conduct quality checks on proposed policies to maintain alignment with company standards.

4. GWP Target Achievement:

 Scale up business volumes through effective agent activation and client engagement.

 Drive GWP growth across various lines, with a specific focus on health insurance through agent partnerships.

 Ensure 100% achievement of monthly GWP targets and contribute to the company’s overall revenue objectives.

5. Relationship Management:

 Build and maintain strong relationships with agents and clients to foster collaboration and enhance productivity.

 Provide training and support to agents to improve performance and increase business output.

 Maintain long-term partnerships with clients by offering exceptional service and addressing their needs effectively.

6. Reporting and Compliance:

 Prepare daily reports on client interactions, leads generated, and policies sold.

 Share weekly MIS reports with management, detailing sales performance and activity metrics.

 Ensure compliance with established business processes and update business details in relevant portals to maintain high

operational standards.

7. Business Quality Maintenance:

 Clearly explain policy terms, conditions, and exclusions to clients to ensure informed decisions.

 Maintain high standards of business hygiene by ensuring accuracy and eliminating errors or malpractice in processes.

"Prior experience should be in client servicing."
"Must be from Digital Agencies."
He/She will be responsible for assisting the “COO” in driving strategy, planning, execution, and performance for the agency's strategic practice. Driving insights that define prime prospects, needs, attitudes, and values as per client requirements to engage a stronger and more impactful brand experience. Monitoring and evaluating implemented brand strategies and marketing actions and amending them based on deviations.

Strategy

• Ability to identify strategic needs, lead all aspects of planning with sound business recommendations, and generate alignment with key business partners

• Understand business objectives, challenges, and opportunities of target and industry
• Developing a comprehensive context for digital strategies through analyzing a wide range of information in detail, as part of situation assessment.

• Facilitate existing client relationships and mandate via the role of strategy

Insights & Ideas

• S/he will be responsible for driving consumer understanding and insights that define prime prospects, needs, attitudes, and values for consumers to have a stronger and more impactful brand experience.

• To build digital solutions encompassing technology, content marketing, and development and executing the same effectively

• Implementing new processes to increase efficiencies and effectiveness of research, measurement, and strategy work for teams.

• Cross functioning with digital media, content planning and, social media teams to drive brand innovation, engagement, and penetration across marketing ecosystems along with head strategy.

• Collaborate with the Account Supervisor or Manager, Client Services, on the preparation of marketing recommendations, strategies, and actions for the client.

• Review, analyze and evaluate the following, relative to the client’s needs and objectives: media output, creative output, research reports and, client data
• Share input on content and presentations, approve/reject ideas, provide feedback to the team
• Lead brainstorming sessions to generate ideas
• Provide market research, analyses, and insights into the latest industry trends
• Developing actionable marketing strategies driven by insight, channeled by cultural understanding, and,powered through research

New Business Development

• S/he will maintain and grow our agency's business and client base on an ongoing basis.
• S/he will create and maintain relationships with existing and potential clients, developing strategic solutions and plans that best fit the agency and clients’ needs.

• Responsible for creating brand identities through research and applying experience to uncover an in-depth knowledge of the organizational process, competitive threats, and opportunities of a client’s business.

• Responsible for departmental vision, structure, and management while providing leadership, accountability, and mentorship to brand strategy.

• Develop integrated marketing strategies and tactical plans to meet and exceed the client’s marketing and business goals and objectives

• Monitoring and enforcing new business risks and constraints (schedule/scope/resources)
• Manage agency strategy efforts and projects, get involved with projects from start to finish, and ensure successful project completion against deadlines.

• Provide strategic branding thought leadership and expertise to expand business relationships
• Oversee development of marketing plans and creative briefs
• Develop and implement new processes to increase efficiencies and effectiveness of research, measurement, and strategy work for teams

• Work with all departments to develop integrated solutions and expand the services Grapes provides to clients

• Seeking new opportunities to add value to existing clients, helps with identifying and nurturing new business opportunities

Leadership / Cultural Competencies:

We person should have the following characteristics and company values:

• Self-driven, proactive, and motivated, who looks to take initiative
• Looks to ask questions / has a spirit of inquiry
• Ability to lead the Team
• Ability to think strategically
• High-energy individual with a strong work ethic and high expectations for performance, but who can lead by example

• Ability to earn the trust of co-workers, maintain confidence, and put the company’s self-interest above one’s self

• Interpersonally savvy, relates well to people throughout the organization
• Committed to building strong teams, looks to develop solid relationships and elicit collaboration
• Someone with a level of self-awareness and the ability to bond easily with others

Skillsets

• Hands-on experience in social media and/or content marketing, preferably in a social or digital agency.

• A wide interest in the intersection between technology and culture/human behavior.
• Experience in a social media or content marketing agency with a proven portfolio in managing social media accounts is imperative.

• Possess the ability to create a well thought out, data-backed strategic plan of action for clients for campaigns and their always-on content.

• Developed more digitally-oriented planning skills alongside the core craft e.g. social listening, web analytics content planning.

• Strong analytical skills and ability to mine large sets of data for actionable insights.
• Strong strategic and creative thinking with a passion for delivering best-in-class work.
• Extroverted with well-developed interpersonal, team building, and relationship management skills.
• Excellent command of English, both verbal and written communication
• Independent, determined, loves taking responsibility and problem-solving.
• Pushes for the best possible work and stands up for problem-solving real ideas.

Team Leader job description

We are looking for an experienced, self-driven and motivated Team Leader to join our team!  As our Team Leader, you will be responsible for supervising, overseeing, leading, managing, rewarding, and motivating.

Team Leader duties and responsibilities

• Set clear team goals and KPIs
• Delegate tasks and set sales target
• Oversee day-to-day teams' operation and performance
• Do regular performance evaluation
• Create a healthy and motivating work environment and atmosphere
• Communicate with teams about their performance
• Monitor team performance and report on metrics
• Motivate team members
• Discover training needs and provide coaching
• Listen to team members’ feedback and resolve any issues or conflicts
• Plan and organize team-building activities

Team Leader requirements

• 2 years of experience as a Team Leader or similar role
• In-depth knowledge of performance metrics
• Good PC skills, especially MS Excel
• Experience with organizing training programs
• Sense of ownership and pride in your performance and its impact on the company’s success
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

Note:

1) Preferably should have handled telesales team in banking sector( Loans,Credit card etc) but not mandate

2) At Least 1 year experience in the same field.

About Navi 

Navi is one of the fastest growing financial services companies in India providing Personal  & Home Loans, Insurance and Mutual Funds with a digital first approach. At Navi, our  mission is to build financial services that are simple, accessible and affordable. 

Founders: Sachin Bansal & Ankit Agarwal 

Know what makes you a “Navi_ite” :

1.Perseverance, Passion and Commitment

• Passionate about Navi’s mission and vision 

• Demonstrates dedication, perseverance and high ownership 

• Goes above and beyond by taking on additional responsibilities 

2.Obsession with high quality results

• Consistently creates value for the customers and stakeholders through high quality outcomes 

• Ensuring excellence in all aspects of work

• Efficiently manages time, prioritizes tasks, and achieves higher standards 

3.Resilience and Adaptability

• Adapts quickly to new roles, responsibilities, and changing circumstances,  showing resilience and agility 

Key responsibilities:

• Develop the front-end for our products and collaborate with designers, other engineers, and product managers to build new features, iterate on current features, and build a world-class user experience;
• Build responsive & reusable UI components using any one Javascript framework: React, Angular, VueJS, as per the specifications and guidelines;
• Be familiar with Responsive Web Design, common Web UX patterns and anti-patterns;
• Should have hands-on experience of improving web performance including optimising page load, rendering, caching etc;
• Be great at debugging, including identifying page speed and performance bottlenecks, using tools like Chrome Dev Tools, React Dev Tools etc.

Required Skills:

• You should be well versed with RESTful APIs and it's best practices;
• You should be proficient with all core features of React or similar frameworks including Redux or Fluxn pattern;
• You should have experience in JavaScript (React JS/Redux), HTML, CSS, JQuery, HTTP for the Web platform;
• Strong proficiency in writing clean, robust javascript code is a must;
• You should be comfortable working with version controlled code environments ( eg. GIT);
• You should possess strong Object Oriented design and programming skills;
• You should have an understanding of XML, JSON, DOM, and w3c standards.

• Writing website product descriptions
• Coming up with social media captions
• Writing weekly blogs
• Managing all kinds of social media activities

Desired Candidate Profile

• Graduate with minimum 2-3 years’ experience in content writing
• Experience working in an ecommerce setup preferred    

• Create and maintain optimal data pipeline architecture,
• Assemble large, complex data sets that meet functional / non-functional business requirements.
• Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
• Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and AWS ‘big data’ technologies.
• Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency and other key business performance metrics.
• Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.
• Keep our data separated and secure across national boundaries through multiple data centers and AWS regions.
• Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.
• Work with data and analytics experts to strive for greater functionality in our data systems.

• Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.
• Experience building and optimizing ‘big data’ data pipelines, architectures and data sets.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Strong analytic skills related to working with unstructured datasets.
• Build processes supporting data transformation, data structures, metadata, dependency and workload management.
• A successful history of manipulating, processing and extracting value from large disconnected datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Strong project management and organizational skills.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• We are looking for a candidate with 5+ years of experience in a Data Engineer role, who has attained a Graduate degree in Computer Science, Statistics, Informatics, Information Systems or another quantitative field. They should also have experience using the following software/tools:

• Experience with big data tools: Hadoop, Spark, Kafka, etc.
• Experience with relational SQL and NoSQL databases, including Postgres and Cassandra.
• Experience with data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.
• Experience with AWS cloud services: EC2, EMR, RDS, Redshift
• Experience with stream-processing systems: Storm, Spark-Streaming, etc.
• Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala, etc.

Profile:

We are looking for a Backend Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end.You'll be working alongside other engineers and developers, collaborating on the various layers of the infrastructure.

Job Responsibilities:

• Understand the lifecycle of a web app fully - browser-side, server-side, scalability, performance.
• Design, develop and own components of the product.
• Programming - ability to read/write enterprise quality code and make the right decision.
• Collaborate with the team and communicate effectively, to solve the problems and build, extend, optimize and refactor the back-end architecture.
• Generalist programmer with the ability to quickly learn and use new languages.
• Design and develop scalable, secure, and high-performance solutions.
• Experience working with relational and non-relational databases.
• At ease working with a Unix based system.
• Has worked with AWS/AmazonSES/EC2/Beanstalk/S3 storage.

Key Skills:

• Strong understanding of AWS, NodeJS, MySql, ExpressJS, Angular 2.
• Strong Programming background with an understanding of the flow of the product.
• Understanding of adaptive and responsive design, and the combination of them.
• A clear understanding of data structures, algorithms, and databases.
• Has completely built a product before including deployment and connecting with the front-end.
• Excellent analytical and problem solving.
• Can write maintainable, clean code and enforce it through code reviews.
• Maintains good documentation with the code written each day.
• A capability for a great learning curve.