contacting potential or existing customers to inform them about a product or service using scripts
Answering questions about products or the company
Asking questions to understand customer requirements and close sales
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company's reputation
Keep records of calls and sales and note useful information
Requirement
Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Good knowledge of relevant computer programs and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal
Subodh Popalwar
Software Engineer, Memorres
About Go Ads India Pvt Ltd
Similar jobs
1. Lead a team of associates who are the first point of contact for members - identify, understand and resolve customer queries via chat support / email or call if necessary.
2. Foster cross-functional relationships with internal stakeholders and devise methods for improvement of overall customer experience
3. Work on process/workflow design to ensure root cause resolution of frequent customer queries. Develop service procedures, policies and standards
4. Record and document all relevant user feedback
5. Manage escalations. Take ownership of customers' issues and follow problems through to resolution.
6. Manage rotational shifts to ensure great 24/7 customer support (8-hour shifts | 6 days working | Weekday off)
7. Own customer satisfaction targets and resolve all user queries within specified timelines
8. Scale our processes, services, and systems playbook
9. Recruit, mentor and develop customer service agents and nurture an
environment where they can excel through encouragement and empowerment
10. Report back to company leadership on key KPIs and benchmarks. Aid in the ongoing development and management of new KPIs
Requirements
1. High empathy & a mindset to not simply ‘manage’ customers but to delight them. We need a customer champion.
2. You know how to make simple moments impactful. “Delight is in the details” is your work mantra.
3. You're a natural teacher and communicator.
4. 3+ years of experience in customer service. Prior experience in managing customer support operations via chat in a fast-paced startup environment
5. Experience navigating and resolving customer escalations that you'd tell your grandkids about
6. Excellent communication skills with expert-level fluency in English.
7. Excellent knowledge of management methods and techniques.
8. A highly driven self-starter, with very strong ownership of their work
9. Awareness of the industry’s latest technology trends and applications
10. Ability to think strategically and to lead. Advanced troubleshooting and
multi-tasking skills
Java
Spring BootJava Developer Job Description -
Position - Java Developer
Skills - Java, Spring boot
Experience - 6-8yrs
Notice Period - 0-20 Days
Location - Bangalore
Strong problem-solving capabilities and able to independently think through a challenge.
Demonstrated ability to learn new technology quickly
Every project can be different, and there may not be a “template” to work off of. Need someone who can be resourceful and has a “figure it out” attitude
2+ years of experience in Salesforce or other development
BS/MS in Computer Science, Engineering, or related years of experience and technical skills
Salesforce certifications preferred, e.g. Certified Salesforce Administrator, Certified Salesforce Platform App Builder, Platform Developer II
Experience in Salesforce CRM app development with strong expertise in Sales Cloud, Service Cloud, and / or Force.com at an enterprise level
Experience with SFDC Administrative tasks like creating Profiles, Roles, User Security Models, Page Layouts, Email Services, Dashboards, Tasks, and Events
Experience with Lightning Components, Design System, APEX Classes, Process Builder, Triggers, Visualforce, Approval Processes, Aura, and Flow
Verify and validate complete end-to-end testing with the business and client/carrier
Expert knowledge of Object-Oriented programming
Experience with database design concepts and use of SOQL, SOSL, and SQL
Experience with Salesforce API and Web Services (REST/SOAP/Bulk)
Experience with environment management, release management, code versioning, deployment methodologies, and CI/CD tools
Utilize strong written and oral communication skills to regularly update stakeholders on project status, e.g. project phase, issues/roadblocks, go-live dates, etc.
Title: Business Development Intern
Company: FunctionUp
Location: Bangalore
About the Role:
We are seeking a highly motivated and driven B2C EdTech Sales Representative to join our growing sales team. In this role, you will be responsible for promoting and selling our upskilling courses to individual customers. You will work closely with our marketing and product teams to understand the needs of our target market, and you will use your excellent communication and interpersonal skills to build strong relationships with customers and close deals.
Key responsibilities:
- Meet and exceed sales targets.
- Should be willing to make calls to cold and warm leads.
- Successfully create business from new and existing customer accounts.
- Report and present Inside Sales progress and updates
- Manage email and telephonic communication with prospective clients
- Learn and maintain in-depth knowledge of our products, industry trends, and competition.
- Build rapport and establish long term relationships with customers.
- Work closely with the Sales and Marketing team in planning for campaigns
- Ability to gather and use data to inform decision making and persuade others.
Qualifications
- Bachelor's degree in a relevant field or equivalent experience
- Excellent verbal and written communication skills, with a proven ability to articulate complex concepts to a variety of audiences
- Strong interpersonal skills and the ability to build strong relationships with customers
- Proven ability to achieve or exceed sales targets
- Self-motivated, results-driven, and a team player
React Native
React.js
Redux/Flux
iOS App DevelopmentCompany Introduction
Crumb Software is a Design Studio seeking creative and skilled developers to join our fast-growing team. Our mission is to design and develop technology that improves its users' lives while providing an exceptionally high level of service to our clients.
We are looking for experienced developers who want to be part of a fast-paced, dynamic environment, where everyone's opinions and efforts are valued. We hire outstanding professionals and allow them to thrive in a collaborative atmosphere that values learning, growth, and hard work.
If you have the desire to be a part of an exciting, challenging, and rapidly-growing software development consultancy, and if you are passionate about software development and creating the finest apps in the market, please consider applying.
Job Description
We are looking for React Native developers interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.
This is a contract-based position and we're looking for immediate joiners.
Responsibilities
- Work as a part of a small team to build React Native iOS / Android applications
- Collaborate closely with designer(s) to build the envisioned user experience
- Architect, build, and maintain excellent React Native applications with clean code
- Implement clean, modern, smooth animations and transitions that provide an excellent user experience
- Build pixel-perfect, buttery smooth UI's across both mobile platforms that match designs
- Integrate with the backend and other third-party APIs
- Work with native modules if required
- Leverage native APIs for deep integrations with both platforms
- Diagnose and fix bugs, performance bottlenecks for performance that feels native
Requirements
- 3+ years of professional, non-internship experience working with React Native
- Firm grasp of the JavaScript language and its nuances, including ES6+ syntax
- An understanding of React Native best practices and a commitment to following them
- Knowledge of functional programming and React Hooks
- Ability to work through new and difficult React Native issues and contribute to libraries as needed
- Familiarity with native build tools, like XCode and Gradle
- Familiarity with Expo and related libraries
- Excellent verbal and written communication skills
- Experience and desire to work with a remote, distributed team
Angular (2+)
PythonFull Time position
Work Location:Hyderabad
Experience level: 3 to 5 years
Mandatory Skills:Python, Django/Flask and Rest API
Package:Upto 20 LPA
Job Description:
--Experience in web application development using Python, Django/Flask.
--Proficient in developing REST API's, Integration and familiar with JSON formatted data.
--Good to have knowledge in front-end frameworks like Vue.js/Angular/React.js
--Writing high quality code with best practices based on technical requirement.
--Hands-on experience in analysis, design, coding, and implementation of complex, custom-built software products.
--Should have experience in Database, preferably Redis.
--Experience in working with Git or equivalent code management / version control system with best practices.
--Good to have knowledge in Elasticsearch, AWS, Docker.
--Should have interest to explore and work on Cyber Security domain.
--Experience with Agile development methods.
--Should have strong analytical and logical skills.
--Should be good at fundamentals: Data Structures, Algorithms, Programming Languages, Distributed Systems, and Information retrieval.
--Should have good communication skills and client facing experience.
AngularJS (1.x)Angular (2+)Job description
The candidate will be responsible for designing, developing, testing, and debugging responsive web and mobile applications for the company. Using Angular, JavaScript, HTML, and CSS, this candidate will be able to translate user and business needs into functional frontend design.
Responsibilities
- Designing, developing, and testing UI for mobile and web applications
- Build reusable code and libraries for future use
- Accurately translate user and business needs into functional frontend code
- Experience with user interface design.
Qualifications
- Bachelor's degree or equivalent in Computer Science
- 1+years' experience in frontend development
- Familiarity using Scrum/Agile development methodologies
- Experience building object-oriented web applications in Angular, JavaScript, HTML5, and CSS3
Leadership
Follow CutshortSubodh Popalwar
Software Engineer, Memorres