
➢ Attend Sales meetings with client.
➢ Client Account Handling.
➢ Builds business by identifying and selling prospects; maintaining relationships with clients.
➢ Preparing daily sales report and send it to the senior manager.
➢ Primary goal is to ensure customer satisfaction.
➢ Help clients in increasing their business
➢ Ensure customers get accurate and timely updates and all their queries get resolved.
➢ Maintains relationships with clients by providing support, information, and guidance, recommending profit and service improvements.

About iTech Ecommerce LLP
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It is an all-in-one ecommerce logistics platform using modern software to provide fast and affordable fulfilment. Brands of all sizes — their full-service solution to store inventory at warehouses near their customers and ship orders with the company carrier network to improve transit times and shipping costs. Their's deep integration with sales channels enables brands to earn primelike badges to accelerate their sales.
Who are we looking for?
We are looking forward to hire a committed Java Developer with experience in building highperforming, scalable, enterprise-grade applications. You will be part of our Engineering team that works on mission-critical applications. You will be managing Java/Java EE application development while providing expertise in the full software development lifecycle, from concept and design to testing.
You are required to:
Contributing in all phases of the development lifecycle.
Write well designed, testable & efficient code.
Ensure designs are in compliance with specifications.
Prepare and produce releases of software components.
Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.
Backend: Spring (JAVA), Laravel (PHP), MySQL, NoSQL , NGINX Plus. • Frontend: Angular 5+ Ngrx/store 5. • Infrastructure: Google cloud platform (App engine, CloudSQL, BigQuery, PubSub, Firebase Hosting), Scrapy Cloud, Pusher.io(websockets), Getstream.io, Filestack, Postmark app, AS2 Gateway, Google Cloud Endpoints Framework, MongoDB, Algolia, Memcache
Tools: Gitlab, Postman app, JIRA.
Wondering what your Responsibilities would be?
Technical Skills required Our Current Stack What Makes you Eligible? You are where our search ends, if you hold:
- B.Tech/ M.Tech or corresponding degree
- Experience in the same role of almost 1-6 years
- Experience with connecting backend and frontend services.
- Exposure to consuming data through different interfaces (Web API's/Socket/ REST/ RESTFUL/ JSON/ XML).
- Proficiency in Data Structures and Algorithms.
- Understanding of web markup, including HTML 5, CSS.
- Understanding of client-side scripting and JavaScript frameworks.
- Ability to write clean, reusable and well documented code.
- Proficient understanding of code versioning tools, such as Git. Knowledge of API authentication techniques (Token, JWT, OAuth2) - desirable but not mandatory. (Experience with API Design will be a plus) Fair spoken and written English
- Flexibility - Things change around here. FAST!
- Other Inter-personal skills like self-motivation, persistency, patience and eagerness to learn and work independently.
Why us? We are an amalgamation of enthusiastic and genius people working on a remarkable concept, making headway in this industry. It would not only provide you a scope for professional and personal growth but would also provide you a lot of avenues to experiment with and expertise in your skills.
What You'll Do:
- You will collaborate with a UX/UI designer and other frontend and middle-tier engineers to design, prototype, and build complex cloud-based web applications.
- You will assist other developers with the integration of UI components with backend logic, interface implementation, and troubleshooting.
- Supporting the existing UI is a must, however, there will be plenty of opportunities to create solutions for advanced functionality while making improvements to existing areas of the application, as well as with new features.
What Makes You A Great Fit :
- Hands-on experience with HTML, CSS frameworks, and JavaScript
- Must have an excellent understanding of the browser DOM.
- Firm grasp of lexical scoping, closures, and OO JavaScript.
- Proficient in native JavaScript as well as one or more frameworks/libraries such as jQuery, Ext JS, Backbone.js, ReactJS, Angular 6 and above, etc.
- Proficient with debugging and testing tools to troubleshoot and optimize the UI.
- Understanding of frontend security best practices and XSS, CSRF, e
As a customer success manager, your goal will be to provide outstanding customer service to
our clients by developing effective customer service procedures, implementing customer loyalty
programs, and Improve customer experience and customer satisfaction (Customer Love
metrics)
Responsibilities
● Be the single point of contact for all your customers from the time they sign the contract.
● Establish a trusted relationship with them and help them succeed with QDC through
product adoption and delivering the value promised.
● Understand the customer’s goals, org structure, key challenges, and define their
success.
● Work with sales and onboarding team to plan and execute a seamless customer on-
boarding process, ensuring a smooth ‘go live’.
● Identify customer insights and pain points and help shape the product roadmap by
providing active feedback to the product team.
● Proactively identifying and prioritizing resources and effort according to perceived risk,
potential growth, strategic value and renewal timeframe, making sure subscriptions are
renewed timely.
● Monitor at-risk customer behaviour and carry out activities to retain them.
● Own churn and expansion for all your accounts.
● Identify opportunities for portfolio growth and contact customers for upsells.
● Work towards turning customers into advocates of QDC.
● Collaborate with the Marketing team to build customer case studies, testimonials, and
referrals.
What are we looking for?
Attitude
● Empathy
● Positive Attitude
● Organized
● Process Driven
● Coachable
● Patience
● Metrics Driven
Skills
● Ability to explain in uncomplicated/ simple language
● Attentive and Listening Skills
● Effective Negotiator
● Creative Problem Solver
● Comfortable with huge data and analytics
What an ideal candidate looks like
● At least 2+ years of work experience in a customer-facing role such as Customer
Success, Account Management and Sales, etc.
● Ability to understand a software product and its nuances very well.
● Excellent written and verbal business communication skills.
● Strong problem-solving skills, technical and analytical aptitude with the ability to quickly
learn and adopt technical products.
● Ready to work during US hours - in future
What you can expect in the next 12 months
Within 1 month -
You should have acquired a good knowledge of the laundry
domain, QDC product and process that we follow.
- You should have spent a day at the laundry store to get live
hands-on experience.
- Have a one-one chat with every member of the Quick Dry
Cleaning team so you get to know everyone well and understand
each other.
- Start owning the renewal process with the help of peers.
Within 3 months
- You should be able to manage the portfolio assigned with some
dependencies on your peers.
- Should start working towards the identification of possible
opportunities in terms of expansion of the accounts.
- Participate in conversations regarding process refining.
- Should be able to independently handle complex sets of queries
related to the product.
- Track and hit key implementation milestones.
Within 6 months
- You should be able to independently manage the portfolio
assigned.
- Should be able to define the expansion targets for your portfolios.
- Should be able to add value to the overall process alignment
owning some initiatives.
- Provide feedback to Marketing, Sales, Support, Success and
Engineering teams to further improve product.
Within 12 months
- Participate in interviewing and hiring, as a way to influence team
growth and show QDC values and drive our culture.
- Deliver and present metrics related to success and show
improvements.
About WorkIndia
WorkIndia started with One & Only One Purpose -- To provide jobs to the underprivileged of India who lack access to basic necessities and resources
Our Vision is “To Provide meaningful livelihoods to the 25.8 Cr blue-collar individuals of India and now the 120 Cr blue-collar individuals on this planet”.
Far too many individuals are deprived of access to meaningful job opportunities thanks to untrustworthy, opaque & inefficient systems of hiring. WorkIndia is here to change that - through a 100% automated, tech-driven, marketplace for blue-collar hiring.
WorkIndia has achieved a scale of 2.8 Crore registered job seekers, 1.7 million registered employers, 3.1 million interview calls and 110k+ hireds happening through the platform per month, entirely driven through technology.
Role: Digital Marketing Manager - Google and Affiliates
What you will be doing
- Drive quality user acquisition at scale through Google by creating exceptional app campaigns and ads
- Analyse and optimize app installation ad campaigns to increase ROAS
- Research and implement new features and strategies to improve campaign effectiveness
- Develop and implement affiliate marketing strategies and campaigns to increase brand visibility, drive traffic, and acquire new customers.
- Grow and Scale the affiliate network to increase the number of user acquisitions
- Negotiate and manage contracts, commissions, and terms with affiliate partners to ensure profitability and mutual benefits.
- Monitor and analyze affiliate performance, conversion rates, and ROI to identify areas for optimization,improvement and fraud prevention
- Monitor and analyze campaigns daily to meet goals
- Measure and report daily on the performance of digital marketing campaigns
- Collaborate with the Graphic Design team to create compelling creatives and promotional materials
- Collaborate with cross-functional teams, including product, design, and customer support, to optimize the customer journey and enhance the affiliate partner experience.
- Pushing our Digital marketing Strategies beyond industry best practices
What you will need
- Mandatory Hands on experience in Google UAC and MMP
- Excellent skills in Excel and Data Querying
- Experience in using marketing data tools (Appsflyer/ Branch / Singular ) and marketing analytics
- Start-up background or willingness to work in a start-up environment
- Our ideal candidate has 1-4 years of digital marketing experience
- Excellent negotiation and communication skills, with the ability to build and maintain effective relationships with affiliate partners.
- An analytical mind and an interest in the Digital marketing industry is a must
- Eager to learn, self-driven, independent problem-solving ability
Cygner Technolabs Pvt. Ltd. is a dynamic and innovative IT company dedicated to delivering cutting-edge solutions to our clients worldwide. We are seeking a talented and experienced PHP Developer to join our growing team.
Roles & Responsibilities:
· Develop and maintain PHP based web applications.
· Collaborate with cross-functional teams to define, design, and implement new features.
· Maintain and enhance existing web applications.
· Troubleshoot, debug, and optimize code to ensure optimal performance.
· Stay updated on emerging industry trends and technologies.
Skills Required:
· Proven experience as a PHP Developer or similar role.
· Strong proficiency in PHP and MySQL.
· Knowledge of front-end technologies such as HTML, CSS, and JavaScript.
· Familiarity with version control systems (Git).
· Understanding of database design and optimization.
· Excellent problem-solving and communication skills.
· Ability to work both independently and collaboratively in a team environment.
Required Experience: 1+ Year
Preferred Location: Rajkot
Educational Qualification: BE Computer Science, BE IT, B Tech Computer, M Tech Computer, MCA, BCA, M.Sc. IT, B.Sc. IT or a related field.
Selected intern's day-to-day responsibilities include:
1. Contribute to the preparation of the project plans, layouts, and project elevations, considering aesthetic, functional, and contextual factors and designs for infrastructure projects - such as - residential, apartments, villas, commercial, and all necessary structural aspects of a building
2. Utilize computer-aided design (CAD) software to create detailed technical drawings, blueprints, and construction documents
3. Gather data related to the cost of construction, etc. conduct analysis, and prepare reports to assist in the decision-making process
4. Assist in quality take-offs and cost estimations for materials, Labor, and Equipment required for construction projects
5. Prepare project reports, including written documentation, graphical representation, and presentation to effectively communicate the design proposal
6. Maintain and update city and locality-level data related to construction cost, building codes, zoning regulations, and other relevant information
7. Understand the regulatory requirements (all types of regulations applicable for the project) of each city, document and utilize them appropriately during the design of infrastructure projects
8. Participate in site visits to gain a better understanding of the project context.
Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
- Understanding the organizational vision and mission and implementing the same through content marketing strategies.
- Ensuring that the content marketing team primarily facilitates brand and purpose to our end target groups with an aim to create better awareness about the product with clients and better brand strategy execution.
- Developing best practices and guidelines for the content team for various channels like social media, internal & external blogs, websites, newsletters, whitepapers, presentations, etc.
- Checking if the contents are aligned to the organizational mission and brand strategy & SEO needs.
- Training direct reports & peers by developing understanding of clients, product, use cases & industry solutions for story ideas.
- Keep aligned with SEO benefits.
- Monitoring & analyzing performance & quality of various contents across platforms and constantly working to improvise on outcomes.
- Working with other departments to generate product / mission use case / benefit stories and executing in distribution strategies.
- Pushing other department peers to generate insights, benchmarks, and use cases that can be shared from various channels
What you need to have:
- Graduate and over with excellent oral and written communication skills. MBA in marketing a plus.
- 7+ years experience in content marketing. 2+ years of experience managing content teams.
- Strong networking and interpersonal skills and should be able to establish quality social media communication.
- Strong analytical skills and hands-on with spreadsheets, presentation & document writing.
- Strong understanding of SAAS and other internet-based software products.
The ideal candidate must have -
- At least 2 years of practical experience in defining, developing, maintaining and executing test cases
- Prior experience dealing with full product development lifecycles and multiple releases
- Experience of working with Web, Mobile, and API Testing
- Basic understanding of good programming practices, architecture and design patterns
- Knowledge of Performance & Security Testing
- Solid analytical & problem-solving skills and experience of working in Agile process management methodology
- Should be excellent at communication, be able to explain ideas clearly.
- Must be extremely proactive and self-starter.
- Good knowledge of test automation tools like PyTest, Mocha, Cypress or comparable is a big plus.
Creating detailed, comprehensive and well-structured test plans and test cases Estimating, prioritizing, planning and coordinating testing activities
We are looking for a Quality Assurance (QA) engineer to develop and execute exploratory and automated tests to ensure product quality.
QA engineer responsibilities include designing and implementing tests, debugging and defining corrective actions. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)
The QA engineer role plays an important part in our company’s product development process. Our ideal candidate will be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs, while being cost-effective. If you hold an engineering background and enjoy providing end-to-end solutions to software quality problems, we’d like to meet you.
Ultimately, you should monitor all stages of software development to identify and resolve system malfunctions to meet quality standards.
Responsibilities
Review requirements, specifications and technical design documents to provide timely and meaningful feedback Create detailed, comprehensive and well-structured test plans and test cases Estimate, prioritize, plan and coordinate testing activities Design, develop and execute automation scripts using open source tools Identify, record, document thoroughly and track bugs Perform thorough regression testing when bugs are resolved Develop and apply testing processes for new and existing products to meet client needs Liaise with internal teams (e.g. developers and product managers) to identify system requirements Monitor debugging process results Investigate the causes of non-conforming software and train users to implement solutions Track quality assurance metrics, like defect densities and open defect counts Stay up-to-date with new testing tools and test strategies Requirements
Proven work experience in software development Proven work experience in software quality assurance Strong knowledge of software QA methodologies, tools and processes Experience in writing clear, concise and comprehensive test plans and test cases Hands-on experience with both white box and black box testing Hands-on experience with automated testing tools Solid knowledge of SQL and scripting Experience working in an Agile/Scrum development process Experience with performance and/or security testing is a plus Degree not mandatory , More like good to have










