Business Development Executive

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance - all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement - without fragmented tools or increased headcount.

Role Overview:

We are seeking a Customer Success professional to lead and oversee the Customer Success department for our SMBG clients. This role involves managing a team Customer Success Executives. You will be responsible for driving end-to-end customer journey - from onboarding to product adoption, engagement, and retention - while building scalable processes suitable for a high-volume customer base.

Key Responsibilities:

• Lead and mentor team of Customer Success Executives.
• Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
• Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
• Implement and scale tech-touch engagement models for effective customer coverage.
• Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
• Monitor health metrics, churn signals, and client escalations; design proactive action plans.
• Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
• Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
• Continuously optimize processes to enhance team productivity and customer outcomes.

Qualifications:

• 3-6 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
• Minimum 2+ years of direct experience leading Team Leaders / Managers.
• Strong exposure to managing high-volume SMB customer bases.
• Excellent strategic thinking, problem-solving, and analytical skills.
• Tech-savvy mindset with experience implementing automation or tech-touch models.
• Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
• Exceptional communication and stakeholder management skills.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Benefits:

• Career growth opportunities in a fast-growing SaaS company.
• A competitive salary and performance-based incentives.
• A dynamic, inclusive, and collaborative work environment.
• Significant opportunities for professional growth and career advancement.
• The chance to make a real impact on thousands of growing businesses in India

Job Profile: Entrepreneur in Residence (EIR) at Founders Office

Location: Chembur, Mumbai

Reports to: Founders

Job Type: Full-Time

Job Description

Position Overview: AXS Solutions is seeking a dynamic and driven Entrepreneur in Residence (EIR) to join the Founders Office. The ideal candidate will work closely with the founders to drive the growth and expansion of AXS in various dimensions, including business development, strategic partnerships, innovation, and operational efficiency. This role offers a unique opportunity to be at the heart of AXS’s growth strategy, working on high-impact projects and initiatives.

Key Responsibilities:

1. Strategic Growth Initiatives:

• Identify and develop new business opportunities and markets for expansion.
• Collaborate with the founders to define and implement strategic growth initiatives.
• Conduct market research and analysis to inform strategic decision-making.

1. Business Development:

• Lead efforts to establish and maintain strategic partnerships and alliances.
• Explore new revenue streams and develop plans to capitalize on them.
• Assist in negotiations and closing deals with key partners and clients.

1. Innovation and Product Development:

• Work with cross-functional teams to drive innovation and product development.
• Identify emerging trends and technologies that could impact AXS’s business.
• Develop and oversee pilot projects to test new ideas and concepts.

1. Operational Efficiency:

• Analyze and improve existing business processes to enhance efficiency and effectiveness.
• Develop and implement operational strategies to support growth objectives.
• Monitor key performance indicators (KPIs) and metrics to track progress and identify areas for improvement.

1. Leadership and Mentorship:

• Mentor and support junior team members and emerging leaders within the organization.
• Foster a culture of innovation, collaboration, and continuous improvement.

Key Skills and Qualifications:

• Education: Bachelor’s degree in Business, Economics, Engineering, or a related field; MBA or advanced degree preferred.
• Experience: Minimum of 3-7 years of experience in business development, strategy, consulting, or a related field; experience in a startup environment is a plus.
• Entrepreneurial Mindset: Proven track record of entrepreneurial success, either as a founder or in a leadership role in a high-growth company.
• Strategic Thinking: Strong strategic and analytical thinking skills, with the ability to identify and capitalize on growth opportunities.
• Business Acumen: Deep understanding of business operations, financial planning, and market dynamics.
• Leadership: Strong leadership and mentoring skills, with the ability to inspire and motivate teams.
• Communication: Excellent verbal and written communication skills, with the ability to effectively present ideas and influence stakeholders.
• Adaptability: Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.

Personal Attributes:

• Proactive and Results-Driven: Takes initiative and is focused on achieving tangible results.
• Innovative: Creative thinker who is always looking for new ways to solve problems and create value.
• Collaborative: Team player who works well with others and fosters a collaborative work environment.
• Resilient: Able to handle setbacks and challenges with a positive attitude and persistence.

Experience: 2 - 4 yrs

CTC: As per industry std.

Job Title: Credit Risk Analyst

Company: FatakPay FinTech

Location: Mumbai, India

Salary Range: INR 8 - 15 Lakhs per annum

Job Description:

FatakPay, a leading player in the fintech sector, is seeking a dynamic and skilled Credit Risk Analyst to join our team in Mumbai. This position is tailored for professionals who are passionate about leveraging technology to enhance financial services. If you have a strong background in engineering and a keen eye for risk management, we invite you to be a part of our innovative journey.

Key Responsibilities:

• Conduct thorough risk assessments by analyzing borrowers' financial data, including financial statements, credit scores, and income details.
• Develop and refine predictive models using advanced statistical methods to forecast loan defaults and assess creditworthiness.
• Collaborate in the formulation and execution of credit policies and risk management strategies, ensuring compliance with regulatory standards.
• Monitor and analyze the performance of loan portfolios, identifying trends, risks, and opportunities for improvement.
• Stay updated with financial regulations and standards, ensuring all risk assessment processes are in compliance.
• Prepare comprehensive reports on credit risk analyses and present findings to senior management.
• Work closely with underwriting, finance, and sales teams to provide critical input influencing lending decisions.
• Analyze market trends and economic conditions, adjusting risk assessment models and strategies accordingly.
• Utilize cutting-edge financial technologies for more efficient and accurate data analysis.
• Engage in continual learning to stay abreast of new tools, techniques, and best practices in credit risk management.

Qualifications:

• Minimum qualification: B.Tech or Engineering degree from a reputed institution.
• 2-4 years of experience in credit risk analysis, preferably in a fintech environment.
• Proficiency in data analysis, statistical modeling, and machine learning techniques.
• Strong analytical and problem-solving skills.
• Excellent communication skills, with the ability to present complex data insights clearly.
• A proactive approach to work in a fast-paced, technology-driven environment.
• Up-to-date knowledge of financial regulations and compliance standards.

We look forward to discovering how your expertise and innovative ideas can contribute to the growth and success of FatakPay. Join us in redefining the future of fintech!

We are looking for a good JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.

Responsibilities

• Developing new user-facing features using React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high-quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers

Skills:

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (Redux)
• Familiarity with newer specifications of ECMAScript
• Experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial)

Extensive hands on and teaching experience on Digital / SV /UVM/ Verilog / VHDL /DFT tools

Extensive experience in Back-end design

Experience on Mentor Graphics EDA flow is an added advantage

Responsible for development and support of Projects.

Responsible for Debugging the source codes in Verilog, SV, and UVM.

Responsible for Training Delivery and Support

Sound Knowledge on Digital / Verilog / VHDL / SV / UVM / DFT / Back-end design

3 to 8 years industry/teaching experience

Good communication skill

• Structuring campaigns and ad groups, and determining the best settings
• Conducting social media audits to ensure best practices are being used
• Coordinating with the sales team to create marketing campaigns
• Monitoring key online marketing metrics to track the success
• Optimizing content for the website and social media platforms
• Analyzing campaign metrics/data and providing interpretation and suggestions for improving performance
• Ensuring that the brand message is consistent
• Executing new and creative collaborations among technologies and platforms
• Determining what content will reach customers

• Bachelor’s degree in any discipline is required
• Exceptional knowledge and experience in lead generation/performance marketing on Google and Facebook
• Analytical mindset with experience in Google Analytics and Google Tag Manager
• Minimum 1 year of proven work experience
• Ability to work independently and in a team environment
• SEO, SEM Knowledge
• Google AdWords and Facebook Ads
• Knowledge of PPC
• Campaign Delivery
• Managing Campaign Budgets
• Campaign optimization

• Strong experience working as a .Net developer.
• Proficient in Microsoft .NET development using C#. Experience with web development technologies including http://asp.net/">ASP.NET, MVC, EF, HTML, JavaScript, Angular, JQuery, AJAX, and CSS.
• Experience designing and developing enterprise-grade software.
• Experience with source control management systems and deployment environments.
• Experience with debugging, performance profiling and optimization.
• Comprehensive understanding of object-oriented and service-oriented application development techniques and theories.
• Internally motivated, able to work proficiently both independently and in a team environment.