Marketing Executive

We are seeking a skilled and detail-oriented .NET Developer with strong experience in Blazor and SQL Server to join our development team. The ideal candidate will be responsible for designing, developing, and maintaining web applications using the latest Microsoft technologies.

Key Responsibilities:

Develop and maintain web applications using .NET Core and Blazor.

Design and optimize database schemas and queries in SQL Server.

Collaborate with cross-functional teams to define, design, and ship new features.

Write clean, scalable, and well-documented code.

Debug, test, and resolve issues in existing applications.

Implement best practices for coding, security, and performance optimization.

Participate in code reviews and technical discussions.

Required Skills & Qualifications:

Bachelor’s degree in Computer Science, Engineering, or related field.

2+ years of experience in .NET Core / .NET 5/6/7 development.

Hands-on experience with Blazor (Server and/or WebAssembly).

Strong knowledge of SQL Server, including stored procedures, performance tuning, and query optimization.

Familiarity with Entity Framework Core.

Experience in using version control systems like Git.

Good understanding of REST APIs and integration patterns.

Strong problem-solving skills and attention to detail.

Excellent communication and teamwork skills.

At Exito, we focus on creating bespoke solutions that focus on thought leadership, collaboration, re-education and building new business opportunities. Our conferences and summits reach global markets across the EMEA & APAC regions where we engage with various CXO's and Business Leaders across industries in tech and non-tech spaces.

As part of our HR team, you will be responsible for fostering a high-performance culture across our three key verticals—Flagship Events, Customized Events, and Inside Sales. From talent acquisition and employee engagement to performance management and compliance, you will drive initiatives that align with our business goals while creating a positive and growth-oriented workplace.

If you are passionate about HR excellence and eager to contribute to a fast-paced, evolving organization, we invite you to be part of our journey at Exito!

Responsibilities

Recruitment & Talent Acquisition

• Manage end-to-end recruitment, from sourcing to onboarding.
• Develop and implement strategic hiring plans to enhance efficiency.
• Ensure a seamless interview experience for candidates and stakeholders.
• Delegate new hiring requirements with the team and track recruitment progress.

Employee Management & Engagement

• Oversee the entire employee lifecycle, from onboarding to exit.
• Ensure discipline and adherence to company SOPs and policies.
• Plan, budget, and execute employee engagement activities to boost morale.
• Monitor employee retention and turnover trends, providing insights.
• Handle workplace safety concerns and grievance resolution.
• Manage employee grievances and bridge any communication gaps.
• Co-ordinate with department heads to ensure clear communication and execution of all new initiatives & engagement activities.

Compliance & HR Policies

• Lead the policy development to align with company values.
• Ensure compliance with ESIC, PF, and other statutory requirements.
• Implement new initiatives based on feedback & review to foster better working conditions and policies.

Training & Development

• Coordinate with department heads to create training plans and initiatives for employees.
• Research & implement L&D initiatives to enhance workforce capabilities.
• Collect training feedback and integrate improvements.
• Analyze employee performance and recommend targeted training programs.
• Organize workshops/seminars on relevant industry trends and skills.

Payroll & HR Operations

• Prepare and submit employee attendance data for payroll processing.
• Coordinate with external vendors to manage salary accounts, PF, ESIC, etc.
• Coordinate with the finance team to ensure the final salary report is accurate and submitted in time for the salary cycle.

Team Management & Reporting

• Manage the team's work performance and ensure positive outcomes.
• Provide regular training or course work to keep the team informed of new HR practices and improve their skillset.
• Ensure clear and concise reports are being generated to display the HR Department's Performance.
• Present department performance and HR insight to the senior management during review meetings and implement feedback.

Skills & Qualifications:

• Bachelor’s degree in Human Resources or a related field.
• 3-5 years of HR experience, preferably an HR Generalist Field.
• Strong understanding of HR functions, policies, and best practices.
• Excellent communication and people management skills.
• Tech-savvy with experience in HRIS & ATS (Zoho preferred).
• Strong analytical and problem-solving abilities.

Job Type:

• Full-time & On-site
• 5 day work week

Location: Koramangala, Bangalore

Experience- 3 - 5 Years

Budget-  7 - 8 LPA

Qualifications:

• Master’s degree in Business Administration or any Graduate in IT or Computer Science or MCA.  
• Minimum of 3 years of experience in business development within the IT services industry.
• Proven track record of achieving sales targets and driving business growth.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and presentation skills.
• Strategic thinker with the ability to execute plans effectively.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.

We are seeking a highly motivated Market Research Analyst to join our team. The ideal

candidate will be responsible for collecting, analysing, and interpreting market data to provide

insights and recommendations that will drive strategic decision-making within the company.

Key Responsibilities:

1. Carrier Relationship Management: Build and nurture relationships with SMS carriers,

2. To find local domestic large aggregators

3. To check where the diaspora of those countries travel/work/live outside the country, D2I

traffic of the country

4. Top verticals in the country who push SMS and nature of SMS

5. Understand business objectives and design surveys to discover prospective customers’

preferences

6. Compile and analyse statistical data using modern and traditional methods to collect it

7. Perform valid and reliable market research

8. Interpret data, formulate reports and make recommendations

9. Conduct in-depth market research to identify opportunities and threats in the telecom

industry.

10. Collaborate with cross-functional teams to develop marketing strategies, product

launches, and business plans.

11. Remain fully informed on market trends, other parties research and implement best

practices

Qualifications:

 Excellent negotiation, communication, and interpersonal skills to build and maintain

relationships with carriers.

 Proven experience in market research and data analysis.

 Any Graduate

Opportunity

As a Technical Support Specialist, you will provide the highest level of support to every customer, through every interaction. You will work closely with other teams (onboarding, customer success, and engineering) to ensure that customer accounts have the technical support necessary to be set up for success. You will manage and troubleshoot third-party integrations, build and use technology resources for the Customer Experience and Solutions team, and act as an escalation point for the rest of the team.

We’re looking for someone who is highly-motivated and detail-oriented. You’re also passionate about people as much as you are about getting your work done. You have a natural fluidity and thoughtfulness to your written and verbal communication with customers. On top of that, you’re incredibly organized, handling multiple responsibilities at the same time without letting a single ball drop. 

Our perfect team member has a customer-first attitude with a strong sense of empathy. More importantly, you have a natural curiosity and aptitude for technology and can quickly learn how to use new tools.

Past experience in technical customer support (email, phone, chat or live) is definitely a plus. If this sounds like you, we’d love to hear from you!

Responsibilities

• You will be the face of QDC, handling inbound interactions through (chat, email, phone and remote session)
• Learn to triage incoming customer inquiries and the process of escalating them by working with various team members to resolve and close tickets in pre-defined SLA.
• Reproduce customer issues and log tickets to be solved by the engineering team.
• Guide users on product features and train them to use it effectively.
• Build and maintain the resources required for technical support. (Walkthrough, set up guides, help tutorials, emails, and video tutorials)
• Take handover from the onboarding team by understanding customers' persona, their pain points, and expectation. 
• Rigorously measure support SLA & metrics and improve it continuously.
• Maintain regular communications with customers about new feature developments and enhancements to the product. 
• Consistently gain product knowledge and work towards improvements on internal processes by identifying the existing bottlenecks.

What you can expect in the next 12 months

Within 1 month

• You should have acquired a good knowledge of the laundry domain, QDC product, and process that we follow.
• Have a one-one chat with every member of the Quick Dry Cleaning team so you get to know everyone well and understand each other.
• You should have gone through at least 3 onboarding and sales experience in the buddy system.
• You should have spent a day at the laundry store to get live hands-on experience.
• You should be able to configure SMS API’s for national and international clients.
• Learn how to access and use all internal tools, including Google Apps, Zoho Desk, JIRA, Sales-IQ, CRM and reverse-shadow in each tool. 
• Shadow other Customer Support Representatives (CSRs) handling inbound interactions, gaining an understanding of common customer inquiries as well as our processes for resolution; demonstrate understanding by completing simple tickets with a CSR shadowing you. 

Within 3 months

• Independently handle hardware integration and support. 
• Become QDC expert through training and customer interaction, building a solid understanding of each feature and best practices for how to use them; handle 80% of all inbound Technical Support interactions without assistance through resolution or escalation; be able to provide creative solutions to users.

Within 6 months

• Maintain a level of customer satisfaction (we measure through CSAT scores) equal to or greater than the overall team average; help maintain all service and support content including process documentation, videos, email macros, training manuals and help articles.

Within 12 months

• Help interview, onboard and train incoming team members.
• Proactively identify, pilot and implement ways to increase efficiency in Technical Support processes; assess results and refine.

What an ideal candidate looks like?

• At least 2+ years of work experience in a customer-facing role such as Customer Support, Account Management, Sales, Corporate Training, etc. 
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ability to understand a software product and its nuances very well.
• Experience managing customer interactions effectively.
• Previous B2B SaaS and enterprise software experience.
• Excellent written and verbal communication skills.
• Ready to work in US Shift in the future when required.

What are we looking for?

Attitude

Skills

• Empathy
• Positive Attitude
• Patience
• Organized
• Process Driven
• Coachable
• Metrics Driven
• Attentive and Listening Skills
• Ability to explain in uncomplicated/ simple language

About Quick Dry Cleaning

We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.

We believe in 

• Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adopt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like these.
• Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building value SaaS
• Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far

• 3 Billion garments processed through QDC Dry Cleaning Cloud
• 47 countries
• 1000+ Paid subscribers
• 5000+ Users
• All this could be achieved with a nimble team of 20 from our single office in Noida

Why join QDC?

• Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
• Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth it when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
• Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.
• Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable in our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience Monday blues rather we have Monday excitement.

You are the superman, who is supposed to rescue the company and bring business to the company. Generating leads by tracking prospective clients and fixing appointments and then giving proper presentations to the client. 

Job description:

• Identify new business opportunities and turn them into a closed deals.
• Develop proposals and hold product demonstrations and set customer expectations, negotiating and accurately forecasting to management.
• Consistently achieve quarterly and annual sales targets.
• Responsible for overall sales strategies and generating positive business outcomes for customers, who often have complex environments.
• Articulate and evangelize the vision and positioning for the SaaS solution to prospects.
• Develop a deep understanding of both the customers and competitive landscape, enabling a business dialogue to be conducted with C-level contacts and their teams.
• Drive creative business development activities to penetrate white space accounts.
• Develop and maintain relationships with existing and new contacts. 

What Position Demands: 

• Ability to generate new leads, draft proposals and make convincing presentations.
• Possess a Master's in Sales / Business or related discipline.
• Min. 3 years experience within a B2B sales role.
• Comfortable working in the US shift (6 PM to 4:30 AM).
• Experience with International Clientele preferred.  
• Experience with SaaS products would be an advantage.
• Experience working across geographies and are comfortable dealing with small and medium businesses as your target client network.
• A prior network of clients in this area would be an advantage.
• Possess excellent interpersonal as well as written and verbal communication skills.
• Extremely critical about activity and revenue targets and every action of yours is focussed on achieving them.
• You are a driven individual who can operate with minimal training and can start working with full force from day one.

We are looking for an ASP.NET MVC developer that will be able to develop and support existing applications. The main scope of work will include everything from back-end to client-side code, using optimal and efficient technologies, frameworks, and patterns. Your primary responsibilities will be to design and develop these applications. Therefore, it’s essential that you are skilled at problem solving, solution design, and high-quality coding.

SKILLS:

Must have:

1) Good command over any programming (C#, JavaScript)

2) Willingness to learn new programming languages as per need.

3) Strong experience in implementing design patterns.

Good to have:

1) Hands on experience working on Dockers.

2) Experience on CI/CD Pipeline with Azure devops.

ROLES AND RESPONSIBILITES:

1) Delivering a high-quality application

2) Integrating with front-end developers

3) Ensuring a required level of performance

4) Writing test-backed server-side code

5) Analyzing requirements and designing new functionality

6) Supporting and fixing existing functionality

7) Selecting and using the most appropriate and efficient technologies for a particular application

8) Designing and building application layers

Primary Skill Set :

1) Proficiency in C#

2) Experience using .NET ( 4.5+ | Core )

3) Experience in developing ( ASP.NET MVC | ASP.NET Core MVC ) applications

4) Senior knowledge of ( Entity Framework 6.* | EF Core | NHibernate | ADO.NET )

5) Proficient knowledge in ( MSSQL )

6) Database design including indexes and data integrity

7) Dependency injection pattern and IoC containers using at least one of: Autofac, SimpleInjector

8) Writing tests with ( NUnit | XUnit )

9) Implementing enterprise application patterns

10)Understanding of HTML, JS, and CSS

11)Familiarity with the client side framework ( jQuery | Angular 2.*+ )

12)Familiarity with ( Azure Cloud Services )

13)Familiarity with ( Microservices | Dockers )\

14)Experience in developing of Web API and RESTful web services