Area sales Manager

Senior Business Development Executive - Inside Sales

Company Profile:

YaClass is a European Edtech organization that expanded to India in 2019. The company specializes in training students in classes 6 to 10 in Math, Science, English, etc. Our platform offers personalized learning experiences through AI-driven software and professional mentoring.

Job Description:

• Connecting with clients(students & parents) and fixing demo sessions with our mentoring team through calls, messages & emails
• Building a strong connection with(clients) students and parents, rapport building, analyzing goals, needs, and capabilities of clients
• Following up with clients for clearing their concerns and negotiations
• Meeting sales and revenue goals as per the sales plan (weekly and monthly)
• Clear documentation of the entire customer journey with precise reasoning in each stage of the sales funnel
• Reporting accurate sales data to the management as required

Working Days : 

5 days per week, 2 days off per week(fixed)

Job requirements:

• Must have a good understanding of B2C inside sales processes & metrics
• Minimum 1 year of B2C Inside Sales/Tele-Sales experience
• Hands-on experience in dialing 100+ calls per day & using CRM software(Zoho, Leadsquared, Salesforce, etc.)
• Experience in collaborating with teammates, and other departments to accomplish tasks
• Adept at working with Google Suite(docs,sheets,slides)
• Excellent verbal & written communication skills in English & Tamil
• Experience in working in a fast-paced work environment
• Strong objection handling and negotiation skills
• Revenue focused work-ethic

Package : Up-to 5LPA(fixed) + Incentives

Work Location : Chennai(Hybrid)

Perks:

• Performance-based weekly incentives
• Performance-based quarterly appraisals
• Performance-based quarterly promotions
• 2-week fixed holidays(vacation) every year

*Terms and conditions apply

• Very good knowledge of building iOS Apps. 
• Experience in developing iOS SDKs will be preferred 
• Very good knowledge of Swift is mandatory
• Knowledge of Objective C will be an added advantage.
• Good knowledge of interface builder, Core animation, and Object-oriented concepts.
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
• Experience with third-party libraries and APIs.
• The familiarity with frameworks & web technologies.
• Android experience is an added advantage.
• Team handling experience is an added advantage 

• To design and build advanced SDK for cross-platform.
• Client Interaction
• To collaborate with cross-functional teams to define, design, and ship new features.
• To RnD for new features
• To generate wireframes
• To design, develop, test, and implement a custom iOS framework as well as continuous production of new versions of the application.
• To design solutions independently.
• Unit-test code for robustness, including edge cases, usability, and general reliability.
• Work on bug fixing and improving application performance.
• Operates effectively in a fast-paced, deadline-driven, collaborative and iterative programming environment.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

• Pleasant in communication
• Very good in interdepartmental coordination
• Innovative and out of box thinking
• Self-motivated and creative problem-solving skills

Benefits

•  
• Work from anywhere(remote)
• Internet Allowance
• Medical Insurance Cover

Software Programmer - PHP 

About us 

GRG India is a leading provider of end-to-end loyalty management services in India. We help large and mid-size companies acquire, engage, retain and influence their customers, employees and channel partners. Our clients include some of India’s top brands across BFSI, FMCG, Construction, IT, Agro Chemicals, and Automotive industries. 

Following are examples of what we do: 

• Design a mechanic loyalty program for a large auto ancillary company, wherein the mechanic gets incentivized every time he influences the vehicle owner to buy original OEM spare parts 
• Send promotional offers to customers of large banks to make them use specific banking channels (e.g. Net Banking, Mobile App etc.) or products (e.g. Remittance, Loans etc.) 
• Acquire and grow the customer base of a large MNC agro chemical company by using farmer referral programs and instant gratification rewards 
• Engage HNI customers of a large real estate company with high-end exclusive benefits, privileges, and rewards 

• Assist one of India’s top credit card issuing companies to reduce employee attrition and increase sales across multiple sourcing channels 

With a reputation that’s been built over a decade of providing successful loyalty management solutions, we’re now embarking upon a journey of creating highly modular, scalable, and mostly standardized products.  

We have recently launched a SaaS product  Let’s Buzzz, an employee engagement platform that helps drive performance and innovation at the workplace. It is a comprehensive product designed to empower business. from accelerating employee engagement to helping appreciate good work and motivating employees to deliver on business objectives.  

Reports to 

AVP - Technology 

3 best things about the job 

• Work in a rapidly evolving industry where scalable tech products have a huge impact 
• Work in a product environment which provides a greater scope for growth 
• Exposure to different technologies and frameworks 

Responsibilities of the role 

• Develop Web/App based solutions in PHP and PHP based frameworks (CodeIgniter/Laravel) having a Service Oriented Architecture (REST/SOAP) 
• Work on integration of 3rd Party libraries as required by the product 
• Unit-testing code for robustness, including edge cases, usability, and general reliability 

• Ensure the quality of the end product while adhering to quality norms 
• Creating Technical documentation wherever applicable 
• Collaborate with cross-functional teams to define, design, and ship new features 
• Take part in requirement understanding and contribute to solution of the requirement 

What you will need  

• Should have a sound experience in PHP, MVC Frameworks, Code Igniter. 
• Strong grasp in web development open source: CSS, HTML5, PHP, MySQL, JavaScript, jQuery, AJAX & JSON 
• Working knowledge of MySQL databases 

• Good knowledge of relational databases, version control tools and of developing web 
• Knowledge of Angular JS, Node JS will be considered as an added advantage 

Toplyne is a global SaaS product built to help revenue teams, at businesses with a self-service motion, and a large user-base, identify which users to spend time on, when and for what outcome. Think self-service or freemium-led companies like Figma, Notion, Freshworks, and Slack. We do this by helping companies recognize signals across their - product engagement, sales, billing, and marketing data.

Founded in June 2021, Toplyne is backed by marquee investors like Sequoia,Together fund and a bunch of well known angels. You can read more about us on - https://bit.ly/ForbesToplyne" target="_blank">https://bit.ly/ForbesToplyne , https://bit.ly/YourstoryToplyne" target="_blank">https://bit.ly/YourstoryToplyne.

• Design, Develop and maintain scalable data pipelines and Data warehouse to support continuing increases in data volume and complexity.

• Develop and implement processes and systems to supervise data quality, data mining and ensuring production data is always accurate and available for key partners and business processes that depend on it.

• Perform data analysis required to solve data related issues and assist in the resolution of data issues.

• Complete ownership - You’ll build highly scalable platforms and services that support rapidly growing data needs in Toplyne. There’s no instruction book, it’s yours to write. You’ll figure it out, ship it, and iterate.

• 3-6 years of relevant work experience in a Data Engineering role.

• Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.

• Experience building and optimising data pipelines, architectures and data sets.

• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.

• Strong analytic skills related to working with unstructured datasets.

• Good understanding of Airflow, Spark, NoSql databases, Kakfa is nice to have.

Job Title: Technical Support Specialist

Department: Customer Support > Engineering 

Reports to: Technical Support Team Lead

Location: Remote | India

Summary: The Technical Support Specialist is responsible for ensuring that our customers’ needs are met and issues are responded to and resolved in a timely manner.  This role acts as a first point of contact for customers that are experiencing a problem with their implemented instance of any of Commerce Fabric’s products.  The Technical Support Specialist responds to customer inquiries via phone, email and Slack. You will join a dynamic team where you will be given the opportunity to expand your skills within a wide range of front-end web technologies such as HTML, CSS and JavaScript.

Responsibilities: The Technical Support Specialist is responsible for intaking customer requests via phone, email and slack and ensuring effective communication and resolution with the customer by working with internal teams.  The Technical Support Specialist will uphold Commerce Fabric’s service level agreements and keep the customer informed of progress on their issue, as it is being resolved. Your days will include interacting with clients to inform them on how to use our software, troubleshooting issues, and acting as a link between our Customer Experience Team and our Development and Product Team as you follow issues from the first report to resolution.

• Provide excellent customer service to Commerce Fabric’s customers
• Handle a high volume of inbound calls/emails/messages with an emphasis on service to Commerce Fabric’s customers
• Updates Account Manager with any escalated issues 
• Highlights any consistent issues and themes to Technical Support Team Lead
• Provide top-notch support, and service to customers, through phone calls, in-person interaction, email, and our ticketing systems.
• Take assignment of technology support requests, and own those through resolution - calling on assistance from teammates and other resources as needed, but maintaining overall responsibility for tickets.
• Troubleshooting technical errors with a modern web-based application

Qualifications: 

• Full-time bachelor’s degree
• 2-4 years of customer-facing experience with global customer exposure in a technical support role
• Ability to work in shifts outside normal business hours
• Excellent written and verbal communication skills in English with an ability to build relationships.
• Experience working with different operating systems including Windows and Mac OS
• Experience with ticketing systems Zendesk and JIRA
• Ability to work independently
• Ability to prioritize and manage several milestones and projects efficiently

PRAXINFO Hiring DevOps Engineer.

Position : DevOps Engineer

Job Location : C.G.Road, Ahmedabad

EXP : 1-3 Years

Salary : 40K - 50K

Required skills:

⦿ Good understanding of cloud infrastructure (AWS, GCP etc)

⦿ Hands on with Docker, Kubernetes or ECS

⦿ Ideally strong Linux background (RHCSA , RHCE)

⦿ Good understanding of monitoring systems (Nagios etc), Logging solutions (Elastisearch etc)

⦿ Microservice architectures

⦿ Experience with distributed systems and highly scalable systems

⦿ Demonstrated history in automating operations processes via services and tools ( Puppet, Ansible etc)

⦿ Systematic problem-solving approach coupled with a strong sense of ownership and drive.

If anyone is interested than share your resume at hiring at praxinfo dot com!

#linux #devops #engineer #kubernetes #docker #containerization #python #shellscripting #git #jenkins #maven #ant #aws #RHCE #puppet #ansible