Technical Customer Success

at Nyteco

Technical Customer Success

Nyteco

Company

Home

Technical Customer Success

at Nyteco

Posted by Alokha Raj

1 - 3 yrs

₹5L - ₹7L / yr

Pune

Skills

Carbone.io

DBeaver

Papertrail

Postman

Redis

Medisoft

Microsoft Word

ChatGPT

Data mapping

Technical support

Customer Support

Customer Success

Enterprise Resource Planning (ERP)

Join Us in Pioneering the Future of Recycling

At Jules AI, we are on a mission to empower recyclers with the best of what digital technology can offer and as a result contribute to a greener planet.Our SaaS platform, is designed to dramatically automate recycled materials procurement and sales processes. We operate with an agile and globally distributed team across multiple continents, including Canada, Europe, and Asia.

Who we are looking for

As a Technical Configuration and Setup Expert at Jules Trade, you will play a critical role in the onboarding process of our clients, understanding their business niche, client challenges, and ensuring that their setup on our platform is configured to meet their specific requirements.

You will lead the configuration and setup of customer accounts based on requirements shared by the Customer Success (CS) team, provide technical and configurational support using advanced software tools, and manage confidential client data with utmost integrity.

Key Responsibilities

Lead the onboarding process for new clients, understanding their business model, niche, and specific challenges to ensure a smooth transition to the Jules Trade platform.
Configure and set up customer accounts based on specific requirements provided by the CS team, ensuring a tailored experience for each client.
Provide advanced technical support using software tools such as Carbone.io, DBeaver, Papertrail, Postman, Redis/Medis, and Microsoft Word, along with leveraging AI technologies like ChatGPT for innovative solutions.
Manage sensitive client data securely, ensuring accurate data mapping for an efficient user experience on our platform.
Employ creative problem-solving skills to meet technical and configurational requirements of clients, thinking outside the box to find effective solutions.
Offer proactive recommendations to clients for optimizing their use of the Jules Trade platform, enhancing their trading efficiency and productivity.
Contribute to the team by sharing knowledge, skills, and ideas to improve overall performance and service delivery.

Required Skills and Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or related field.
Proven experience in technical support, IT configuration, or a similar role, preferably in a trading or fintech environment.
Strong proficiency in using advanced software tools such as Carbone.io, DBeaver, Papertrail, Postman, Redis/Medis, and Microsoft Word.
Experience with AI technologies like ChatGPT and ability to apply them creatively to solve customer challenges.
Solid understanding of data management principles and experience in handling confidential information with integrity.
Excellent problem-solving skills and the ability to think creatively to fulfill customer technical and configurational requirements.
Strong communication and interpersonal skills, with the ability to work closely with the Customer Success team and interact effectively with clients.
Ability to provide insightful recommendations for platform optimization and contribute to team performance improvement.
Highly organized, detail-oriented, and capable of managing multiple tasks simultaneously in a fast-paced environment.

Grow, develop and thrive with us

As a global company, we treasure and encourage diversity, perspective, interest, and representation through inclusivity. The more we have, the better the solution.
Connect and work with leading minds from the recycling industry and be part of a growing, energetic global team, across time zones, regions, offices and screens.
Exposure to developments and tools within your field ensures evolution in your career and skill building.
We adopt a Bring Your Own Device policy and encourage flexibility and freedom in how you work through competitive compensation and yearly appraisals
Health insurance coverage, paid vacation days and flexible work hours help you maintain a work-life balance
Have the opportunity to network and collaborate in a diverse community.

Are You Ready for the Challenge?

If you are a proactive problem solver passionate about technology and business integration, committed to delivering exceptional results, we invite you to join us in shaping the future of the recycling industry at Jules AI.

Join Us in Pioneering the Future of Recycling

Who we are looking for

As a Technical Configuration and Setup Expert at Jules Trade, you will play a critical role in the onboarding process of our clients, understanding their business niche, client challenges, and ensuring that their setup on our platform is configured to meet their specific requirements.

You will lead the configuration and setup of customer accounts based on requirements shared by the Customer Success (CS) team, provide technical and configurational support using advanced software tools, and manage confidential client data with utmost integrity.

Key Responsibilities

Lead the onboarding process for new clients, understanding their business model, niche, and specific challenges to ensure a smooth transition to the Jules Trade platform.
Configure and set up customer accounts based on specific requirements provided by the CS team, ensuring a tailored experience for each client.
Provide advanced technical support using software tools such as Carbone.io, DBeaver, Papertrail, Postman, Redis/Medis, and Microsoft Word, along with leveraging AI technologies like ChatGPT for innovative solutions.
Manage sensitive client data securely, ensuring accurate data mapping for an efficient user experience on our platform.
Employ creative problem-solving skills to meet technical and configurational requirements of clients, thinking outside the box to find effective solutions.
Offer proactive recommendations to clients for optimizing their use of the Jules Trade platform, enhancing their trading efficiency and productivity.
Contribute to the team by sharing knowledge, skills, and ideas to improve overall performance and service delivery.

Required Skills and Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or related field.
Proven experience in technical support, IT configuration, or a similar role, preferably in a trading or fintech environment.
Strong proficiency in using advanced software tools such as Carbone.io, DBeaver, Papertrail, Postman, Redis/Medis, and Microsoft Word.
Experience with AI technologies like ChatGPT and ability to apply them creatively to solve customer challenges.
Solid understanding of data management principles and experience in handling confidential information with integrity.
Excellent problem-solving skills and the ability to think creatively to fulfill customer technical and configurational requirements.
Strong communication and interpersonal skills, with the ability to work closely with the Customer Success team and interact effectively with clients.
Ability to provide insightful recommendations for platform optimization and contribute to team performance improvement.
Highly organized, detail-oriented, and capable of managing multiple tasks simultaneously in a fast-paced environment.

Grow, develop and thrive with us

As a global company, we treasure and encourage diversity, perspective, interest, and representation through inclusivity. The more we have, the better the solution.
Connect and work with leading minds from the recycling industry and be part of a growing, energetic global team, across time zones, regions, offices and screens.
Exposure to developments and tools within your field ensures evolution in your career and skill building.
We adopt a Bring Your Own Device policy and encourage flexibility and freedom in how you work through competitive compensation and yearly appraisals
Health insurance coverage, paid vacation days and flexible work hours help you maintain a work-life balance
Have the opportunity to network and collaborate in a diverse community.

Are You Ready for the Challenge?

Users love Cutshort

Read about what our users have to say about finding their next opportunity on Cutshort.

Subodh Popalwar

Software Engineer, Memorres

For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.

Companies hiring on Cutshort

About Nyteco

Founded :

2021

Type :

Products & Services

Size :

20-100

Stage :

Raised funding

About

Nyteco Inc is a green tech venture for the recycled materials industry and manufacturing supply chain.

We serve the industry through our flagship company - Jules AI.

Nyteco Inc is a green tech venture for the recycled materials industry and manufacturing supply chain.

We serve the industry through our flagship company - Jules AI.

React.js

React Native

GraphQL

PostgreSQL

TypeScript

C++

Java

Company video

Candid answers by the company

What does the company do?

What is the location preference of jobs?

Nyteco aims to bring leading tech solutions to the recycling industry to help grow its trading business, connect with one another and much more!

Product showcase

Jules AI

Visit

A lead to invoice, solution for recycled materials traders. Jules AI makes it easy to capture, notify, execute and track deals anywhere and anytime.

Jean-Phillipe Boul

Sean Davidson

Reda Boumadhi

Arnaud Boucheron

Krit Iyer

Company social profiles

Similar jobs

Backend/Fullstack Developer

Plant Based Nutrition & Wellness Brand

Agency job

via Qrata by Blessy Fernandes

Mumbai

1 - 3 yrs

₹3L - ₹6L / yr

Vue.js

AngularJS (1.x)

Angular (2+)

React.js

Javascript

+4 more

India's leading clean-label active nutrition brand, combining modern science & ancient Ayurveda.A startup founded by IIT, INSEAD, and Mumbai University alumni with an existing vision to help people lead a healthier & better lifestyle

Backend Developer/Full Stack Developer Job Description - We are looking for developers who can convert complex business problems into tech deliverables, build scalable systems and work in a fast-paced environment.

Responsibilities:

Building scalable and robust applications.

Building and maintaining reusable code for future use.

Actively participate in code reviews.

Troubleshooting and debugging.

Following predefined design guidelines.

Timely delivery of tasks

Proficient and fast in implementing required processes across teams.

Innovative and open to trying/learning new things to improve the system or processes.

Skills required

Proven experience as a Full Stack Developer/Backend Developer

Experience with large-scale architectural patterns, event-driven microservices, well-designed APIs, and efficient algorithms.

Knowledge of at least 1 Object Oriented Programming language (e. g. Node.js, Python)

Knowledge of at least 1 Relational database and familiarity with NoSQL databases.

Problem-solving skills.

Excellent communication and teamwork skills.

Git/BitBucket

Optional skills -

React/React Native

Docker

Terraform

CI/CD

AWS

Web technologies

Must haves - Javascript, Object Oriented Programming, Git

Responsibilities:

Building scalable and robust applications.

Building and maintaining reusable code for future use.

Actively participate in code reviews.

Troubleshooting and debugging.

Following predefined design guidelines.

Timely delivery of tasks

Proficient and fast in implementing required processes across teams.

Innovative and open to trying/learning new things to improve the system or processes.

Skills required

Proven experience as a Full Stack Developer/Backend Developer

Experience with large-scale architectural patterns, event-driven microservices, well-designed APIs, and efficient algorithms.

Knowledge of at least 1 Object Oriented Programming language (e. g. Node.js, Python)

Knowledge of at least 1 Relational database and familiarity with NoSQL databases.

Problem-solving skills.

Excellent communication and teamwork skills.

Git/BitBucket

Optional skills -

React/React Native

Docker

Terraform

CI/CD

AWS

Web technologies

Must haves - Javascript, Object Oriented Programming, Git

Financial Due Diligence

in-house Finance, Research, Platform, Governance & Business

Agency job

via Qrata by Rayal Rajan

Bengaluru (Bangalore)

4 - 7 yrs

₹20L - ₹30L / yr

Taxation

Financial analysis

Financial Modeling

Due diligence

Primary responsibilities will include:

• In-depth involvement and ownership of the financial and taxation due diligence function of the firm at every stage of the portfolio company’s transitional journey

• Developing a deep understanding and analysis of the portfolio company’s financial model

• Portfolio monitoring and financial/operational analysis

• Competition benchmarking and analysis

• Creation of frameworks and guidelines for key business functions both internal and with portfolio companies

• Stage-wise financial and operational goals setting and assessment for portfolio companies

• External and Internal reporting on a Quarterly and Annual basis

Qualifications:

• 4-6 years of relevant work experience

• CA preferred

• Working in Big 4 or 6 companies

• Strong analytical and interpersonal skills

• Should possess strong ethics and high integrity

Primary responsibilities will include:

• In-depth involvement and ownership of the financial and taxation due diligence function of the firm at every stage of the portfolio company’s transitional journey

• Developing a deep understanding and analysis of the portfolio company’s financial model

• Portfolio monitoring and financial/operational analysis

• Competition benchmarking and analysis

• Creation of frameworks and guidelines for key business functions both internal and with portfolio companies

• Stage-wise financial and operational goals setting and assessment for portfolio companies

• External and Internal reporting on a Quarterly and Annual basis

Qualifications:

• 4-6 years of relevant work experience

• CA preferred

• Working in Big 4 or 6 companies

• Strong analytical and interpersonal skills

• Should possess strong ethics and high integrity

PHP Developer

at RCK Infosystem OPC Pvt ltd

1 recruiter

Posted by Nirbhay Singh

Dhanbad

0 - 1 yrs

₹1.5L - ₹2.4L / yr

Vue.js

AngularJS (1.x)

Angular (2+)

React.js

Javascript

+6 more

1. Working with PHP and MySQL to design, develop, and debug web applications
2. Working on maintenance and SEO optimization of existing websites
3. Working with the team to manage, optimize, and customize multiple web applications.
4. Fixing bugs of existing websites.

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 11th Dec'21 and 15th Jan'22

3. are available for duration of 3 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Java Developer-DT0829(1)

at EnterpriseMinds

2 recruiters

Posted by Rani Galipalli

Remote only

4 - 8 yrs

₹8L - ₹25L / yr

Java

J2EE

Spring Boot

Hibernate (Java)

Microservices

Hands-on with Spring boot and Java coding. Core Java- Java 8/1.8.
Experience should be with Springboot, Hibernate & Microservices
Should be well versed with Microservices, OOPS, MVC Architecture, Web services & API development.
Should be really strong in concepts and should be able to work independently
Experience in web services connection

Hands-on with Spring boot and Java coding. Core Java- Java 8/1.8.
Experience should be with Springboot, Hibernate & Microservices
Should be well versed with Microservices, OOPS, MVC Architecture, Web services & API development.
Should be really strong in concepts and should be able to work independently
Experience in web services connection

PHP Developer

at Palmate Solutions

1 recruiter

Posted by Robin Singh

Bengaluru (Bangalore)

1 - 4 yrs

₹3L - ₹6L / yr

PHP

MySQL

Laravel

phpMyAdmin

LAMP Stack

+1 more

Technical Knowledge:
- LAMP Stack
- Laravel Framework
- HTML Framework
- Bootstrap
- Javascript Framework
- Ionic Framework - Capacitor for making hybrid mobile app
- E-Commerce frameworks
- SQL
- Payment Gateway

Skills:
- Familiarity with PHP and popular CMSs such as WordPress, Joomla
- Good working knowledge of Database concepts
- High-quality & optimized code
- Strong knowledge of JSON & the REST API is an added advantage

Requirements:
- Minimum 1 to 3 years of experience
- Good communication
- Willingness to learn new technology
- Analytical skills
- Team player
- Quick & Independent-learner
- Problem-solving skills

Magento Developer

at ZealousWeb Technologies Pvt. Ltd.

1 recruiter

Posted by Nehal Soni

Ahmedabad

1 - 3 yrs

₹2L - ₹4L / yr

Magento

PHP

MySQL

Javascript

HTML/CSS

+2 more

Technical:

Advanced working knowledge of Magento, JavaScript/JQuery, HTML5, PHP, CSS3, and MySQL.
Must have experience with complete eCommerce lifecycle development.
Must have experience in modules/extensions development/customization.
Must have experience in Theme and API integration/customization.
Good communication skills.
Must have knowledge of SSH, Nginx, and Apache.
Knowledge in the GIT version is plus.

Nice to have Magento certification

Non-Technical:

Interpersonal skills
Excellent Verbal & Written communication
Decision maker
Good Listener
Ability to work independently

Roles & Responsibilities:

Develop back-end/frontend new functionality
Building and configuring Magento 1x and 2x eCommerce websites.
Coding of the Magento templates.
Developing Magento modules in PHP using best practices.
Designing themes and interfaces.
Setting performance tasks and goals.
Troubleshooting integration issues.

Updating website features and security patches.

Technical:

Advanced working knowledge of Magento, JavaScript/JQuery, HTML5, PHP, CSS3, and MySQL.
Must have experience with complete eCommerce lifecycle development.
Must have experience in modules/extensions development/customization.
Must have experience in Theme and API integration/customization.
Good communication skills.
Must have knowledge of SSH, Nginx, and Apache.
Knowledge in the GIT version is plus.

Nice to have Magento certification

Non-Technical:

Interpersonal skills
Excellent Verbal & Written communication
Decision maker
Good Listener
Ability to work independently

Roles & Responsibilities:

Develop back-end/frontend new functionality
Building and configuring Magento 1x and 2x eCommerce websites.
Coding of the Magento templates.
Developing Magento modules in PHP using best practices.
Designing themes and interfaces.
Setting performance tasks and goals.
Troubleshooting integration issues.

Updating website features and security patches.

Content Creator/ Content Writer

at Home Serve

1 recruiter

Posted by MadhuMitta Thoguluva

Chennai

1 - 2 yrs

₹4L - ₹4.5L / yr

2D computer graphics

Unity 3D

3D computer graphics

Video Editing

Videography

+6 more

Responsibilities

· Work closely with our Marketing Head to develop, create, and produce videos, including promotional, product, marketing, and company videos.

· Create and edit video content for multi-platform use and distribution across social media channels (Facebook, Youtube, Instagram, Facebook Stories, Instagram Stories, etc).

· Editing both live action and animation projects

· Editing audio and sound design on projects

· Manage media assets and archiving on all company projects

· Create motion graphics and animations using 2D and 3D applications for marketing and promotional usage.

Experience Guidelines

· Real world videography and production experience. (DEMO Reel is a MUST)

· Knowledge of the video production process: directing, filming, interviewing, boarding, editing, encoding, uploading, and managing media.

· Production skills: photography and videography, camera operation, sound, lighting, and quality sound capture.

· Proficient in Adobe Creative Cloud suite of programs (Premiere, After Effects, Audition, Illustrator, etc.)

· Strong understanding of post-production workflow

· Good knowledge of contemporary cameras, file formats, codecs, and their proper handling in a post workflow

· Must be extremely organized and able to successfully reach multiple deadlines at once

· Audio post production experience is a plus (recording, mixing, scoring, etc)

· Self-driven and motivated.

Responsibilities

· Work closely with our Marketing Head to develop, create, and produce videos, including promotional, product, marketing, and company videos.

· Create and edit video content for multi-platform use and distribution across social media channels (Facebook, Youtube, Instagram, Facebook Stories, Instagram Stories, etc).

· Editing both live action and animation projects

· Editing audio and sound design on projects

· Manage media assets and archiving on all company projects

· Create motion graphics and animations using 2D and 3D applications for marketing and promotional usage.

Experience Guidelines

· Real world videography and production experience. (DEMO Reel is a MUST)

· Knowledge of the video production process: directing, filming, interviewing, boarding, editing, encoding, uploading, and managing media.

· Production skills: photography and videography, camera operation, sound, lighting, and quality sound capture.

· Proficient in Adobe Creative Cloud suite of programs (Premiere, After Effects, Audition, Illustrator, etc.)

· Strong understanding of post-production workflow

· Good knowledge of contemporary cameras, file formats, codecs, and their proper handling in a post workflow

· Must be extremely organized and able to successfully reach multiple deadlines at once

· Audio post production experience is a plus (recording, mixing, scoring, etc)

· Self-driven and motivated.

React Native Developer

at Tealfeed

1 recruiter

Posted by Sourabh Kaushik

NCR (Delhi | Gurgaon | Noida)

2 - 4 yrs

₹13L - ₹18L / yr

React Native

React.js

TypeScript

es6

Job Description

We are looking for frontend web developers passionate towards building high-performance web applications who can carry out the responsibilities of the core tech team. It's an ideal opportunity for self-driven individuals who love to find innovative solutions.

Daily Responsibilities

Build cutting edge application using React Native
Build high quality, performance applications with a good understanding of code organisation.
Build pixel-perfect, buttery smooth UIs across both mobile platforms.
Leverage native APIs for deep integrations with both platforms.
Diagnose and fix bugs and performance bottlenecks for performance that feels native.
Maintain code and write tests to ensure the product is of the highest quality.
Application deployments on app store and play store.
Taking the responsibility and ownership of the given tasks.

Requirements

Firm grasp of the TypeScript language and its nuances, including ES6+ syntax
Ability to write well-documented, clean TypeScript code
Rock solid at working with third-party dependencies and debugging dependency conflicts
Knowledge of object-oriented programming
Familiarity with native build tools, like XCode, Gradle(Android Studio/IntelliJ)
Understanding of REST APIs, the document request model, and offline storage
Experience with automated testing suites, like Jest/Mocha
Minimum work experience of 1.5-2 years

Job Description

Daily Responsibilities

Build cutting edge application using React Native
Build high quality, performance applications with a good understanding of code organisation.
Build pixel-perfect, buttery smooth UIs across both mobile platforms.
Leverage native APIs for deep integrations with both platforms.
Diagnose and fix bugs and performance bottlenecks for performance that feels native.
Maintain code and write tests to ensure the product is of the highest quality.
Application deployments on app store and play store.
Taking the responsibility and ownership of the given tasks.

Requirements

Firm grasp of the TypeScript language and its nuances, including ES6+ syntax
Ability to write well-documented, clean TypeScript code
Rock solid at working with third-party dependencies and debugging dependency conflicts
Knowledge of object-oriented programming
Familiarity with native build tools, like XCode, Gradle(Android Studio/IntelliJ)
Understanding of REST APIs, the document request model, and offline storage
Experience with automated testing suites, like Jest/Mocha
Minimum work experience of 1.5-2 years

Senior Data Scientist

at Ideapoke Technologies

7 recruiters

Posted by Divya D

Remote, Bengaluru (Bangalore)

4 - 7 yrs

₹12L - ₹25L / yr

Data Science

Data Scientist

R Programming

Python

Job Description

We are looking for applicants who have a demonstrated research background in machine learning, a passion for independent research and technical problem-solving, and a proven ability to develop and implement ideas from research. The candidate will collaborate with researchers and engineers of multiple disciplines within Ideapoke, in particular with researchers in data collection and development teams to develop advanced data analytics solutions. Work with massive amounts of data collected from various sources.
-4 to 5 years of academic or professional experience in Artificial Intelligence and Data Analytics, Machine Learning, Natural Language Processing/Text mining or related field.
-Technical ability and hands on expertise in Python, R, XML parsing, Big Data, NoSQL and SQL

Job Description

Customer Support executive

at Dreams Realty

1 recruiter

Posted by Harish B

Bengaluru (Bangalore)

0 - 3 yrs

₹2L - ₹3L / yr

English Proficiency

Communication Skills

Microsoft Excel

Customer Support

Phone support

+1 more

*Female candidates only* Candidate with good communication skills in English and knowledge of Microsoft-Excel for calling customers and fixing appointments and followups from the data provided.

Why apply to jobs via Cutshort