Junior QA Engineer

Position Summary:

As a QA Engineer at LimeChat, you will play a crucial role in ensuring the quality and performance of our messaging and communication applications. You will primarily focus on manual testing to identify issues, validate product functionality, and provide feedback to our development teams. Additionally, you will be involved in automation testing to enhance efficiency and test coverage.

Key Responsibilities:

• Execute test cases, identify defects, and report issues accurately.
• Collaborate with cross-functional teams to ensure product requirements and user expectations are met.
• Conduct manual testing of LimeChat's messaging applications to verify product functionality and user experience.
• Develop and maintain test plans and test cases for both new features and regression testing.
• Participate in design and implementation reviews to provide input on potential issues.
• Perform exploratory testing to uncover hidden defects and ensure a robust product.
• Automate test cases using testing frameworks and tools.
• Maintain and update automated test scripts as necessary.
• Execute automated test suites to improve test efficiency and coverage.
• Continuously monitor the quality of our applications and participate in the release process.
• Collaborate with developers to isolate and reproduce defects for faster resolution.
• Maintain and document testing processes and procedures for reference.
• Contribute to a culture of continuous improvement in quality assurance.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Proven experience as a QA Engineer, with a strong emphasis on manual testing.
• Familiarity with automation testing tools such as Selenium, Appium, or similar.
• Proficiency in writing and executing test cases.
• Strong analytical and problem-solving skills.
• Knowledge of software testing methodologies and best practices.
• Experience with mobile and web application testing.
• Ability to work independently and as part of a team.
• Excellent communication and documentation skills.
• Detail-oriented with a commitment to quality.
• Experience with testing APIs is a plus.

SOFTWARE DEVELOPMENT ENGINEER

An SDET is a test professional with advanced programming skills who can create automation testing tools and frameworks to assist the manual testing process.

We are looking for a talented SDET to contribute to and review the creation of a testing suite for production software. The SDET's responsibilities include both software development and testing tasks and focuses on the testability, robustness, and performance of production software.

SDET Responsibilities:

- Understanding the flow of code and how it interacts with different components.

- Understanding project documents, customer demands, and product objectives to create and execute test cases.
- Setting up, maintaining, and performing test automation frameworks on multiple application platforms, such as Mobile, Desktop, and Web, and building test scenarios and acceptance tests.
- Investigating customer problems referred to you by the technical support team, testing bugs, and creating and managing bug reports.
- Handling technical communications and understanding the customers' systems.
- Working with deployments teams, resolving level issues for systems, coordinating on product design, and offering inputs on the testability of functional elements and product designs.
- Noting all testing actions you have performed in daily and weekly reports.
- Analyzing and disintegrating software systems and coordinating with other teams to enhance the overall design.
- Researching test tools, methodologies, and trends and upgrading existing practices and processes.
- Managing the final quality on production release.


SDET Requirements:
- A Bachelor's degree in computer science, computer engineering, or a related field. This is optional, but good to have.
- Excellent programming skills with JavaScript.
- Knowledge of any of the following tools or similar. Cypress, Supertest, Chai, Mocha, Jest, Jasmine, Puppeteer, Karma, Playwright
- Knowledge of programming languages and process management methodology.
- Exposure to Behaviour Driven Development and experience in programming and testing.
- The ability to recognize risks and errors in an application.
- Excellent verbal and written communication skills.
- The ability to keep current with the constantly changing technology industry.
- A passion for testing, development, and software design.

• Exercises judgment in selecting methods and techniques for obtaining solutions.
• Perform various types of testing like sanity, functional, exploratory, integration, and system testing to ensure that the product delivered is of high quality.
• Support the Planning of test schedules in accordance with project scope/delivery dates and ensure that the timelines are adhered to without fail.
• Have very good knowledge of SDLC and STLC life cycles and working knowledge in agile.
• Work as part of cross-functional, passionate agile project teams to ensure quality is driven into the heart of the development process from requirements definition through to delivery.
• Contributing toward predictable delivery of quality releases.
• Be meticulous about documentation and maintaining a robust log of all test cases and test results.
• Very good at manual testing of web and windows based applications, web services testing, and integration testing of a complex system, iOS and Android applications.
• Defect Tracking and Reporting of bugs to developers so as to fix it and follow-ups.
• Lesson Learnt documents (based on testing inputs from the previous project)
• Suggestion Documents (to improve software quality)
• Leads test processes and delivers results to necessary stakeholders.
• Reviews changes or upgrades to existing tests, tools, and testing protocols.
• Good to have knowledge over Stockbroking applications, financial and capital market domain.

Desired Technical Skills and Experience

• Experience with Web Applications, iOS, and Android Applications.
• Passionate about understanding the application end to end.
• Effective communication skills to interact with internal stakeholders.
• Experience with Agile/Waterfall methodologies.
• Adaptable to the current requirement.
• High-level problem-solving skills, and the ability to project manage Knowledge of defect management process
• Strong understanding of software concepts and ability to quickly grasp new products and technologies.

Position Description

Key Responsibilities and Requirements

• Contributes to overall business results by making recommendations that significantly improve operational efficiency and effectiveness of Travel Industry
• Facilitate the analysis, design and programming of viable solutions to high complexity business problems according to user specifications
• Ensure that systems are functionally appropriate, technically sound and integrated
• Document and create test cases and to execute and verify those test cases as part of the overall functional testing of Information Technology products
• Contribute to test planning including API Testing
• Participate in the activities to develop and execute test to validate system functionality against specifications
• Take lead role in the testing of small to medium sized products
• Ensure that systems software is thoroughly tested
• Solid understanding of Quality Assurance methods and practices
• Deep understanding of manual and automated testing concepts
• 3 to 5 years’ experience as a QA Analyst/Engineer or similar role with a heavy focus on Automation Testing.
• Experience with high volume consumer-oriented web sites
• Experience working in an Agile Scrum environment
• Experience with formal test procedures, release management
• Experience in Travel industry experience, GDS’s - SABRE, Amadeus, and Travelport
• Ability to distill complex business needs into functional requirements
• Excellent follow-up, verbal and written communication skills
• Excellent problem-solving skills and an ability to make good decisions
• Team player with a professional attitude and learn new products
• Ability to manage multiple tasks and maintain tight schedules
• Ability to work effectively with a geographically dispersed team in India and United States
• Strong skill and experience analyzing data sets of all sizes.

Strategic and Development Responsibilities

• Communicate effectively with Executive, Marketing, Sales and Operations teams in gathering product requirements, reporting results and managing expectations.
• Willingness to work flexible and/or extended hours as necessary and travel internationally on occasion.
• Specifically participate in the following: market research, requirements gathering and documentation, architecture design, resource allocation, issue delegation, release management, project timelines, source code protection, testing/QA (use cases) and outsourcing.
• Ability to "think outside the box"
• Ability to provide accurate and timely project estimates.

Education

• Bachelor of Science in CS, MIS, or equivalent.

Skills:

* Should have excellent manual testing skills.
* Good knowledge in automation testing using Selenium WebDriver.
* Should have good written & communications skills to write the test cases and documentation.
* Good Analytical skill, Proactive, Capability of thinking through a scenario.
* Knowledge in mobile automation testing using Appium is a plus point.

Responsibilities:

• Creation of automated test scripts to reduce the amount of time and effort spent on testing.
• Strongly adhere to specification and style guides.
• Ensure the application meets the performance, quality and targets.
• Leverage new and established testing methodologies.
• Translate the given design document into proper Test Cases for maintainability.
• Work hand-in-hand with developers to understand the flow of modules and document it.

• Execution of test cases/test scripts for manual/automation testing.
• Should have working knowledge of SQL server.
• Design and create test conditions and scripts to address business and technical use cases.
• Analyze data and results of tests, record defects, provide status.
• Document, track and escalate issues as appropriate, using JIRA or similar tools/means.
• Participate in troubleshooting and triaging of issues with different teams to drive towards root cause identification and resolution.
• Build Deployment on Test Environment.

Requirements:

• Experience in end-to-end user testing for minimum 1-2 yrs.
• Have prior experience with manual testing in web and Android applications.
• Logging bugs, detailed test reports, screenshots, and videos in the bug tracker during pre-release and post-release testing.
• User & usability testing on the design prototypes being passed to the development team.
• Well versed with Agile testing methodologies.
• Opportunity to define, design, tool and implement entire Automated testing using Selenium/TestNG/Appium or any other tool of choice.
• Ability to stick to deadlines.
• Manage regular exploratory testing campaigns by employing a large number of short-term remote testers.
• Ability to operate in white-spaces where ambiguity or lack of knowledge might be imminent in tackling problems. In short, love the entire startup experience.
• Good Knowledge of Core Java.
• Good Knowledge in Selenium.
• Troubleshoot problems related to scripts, framework components,application changes, etc., and repair issues.
• Experience in working with Agile Projects and Scrum Process.
• Enable and/or perform development of test automation by designing and writing automated test scripts based on defined test cases,including the definition of test data for consumption by scripts during test execution.
• Must have experience in writing TDD and BDD test cases.
• Analyze test logs, and report test results/metrics.