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Job description:

About Us : Signal Expert Global LLP is an MNC involved in the business of providing Technical Analysis Research services in the Forex & Comex Global Market Since 2016. We provide learning and trading assistance into Forex and Comex Market.

Signal Expert Global LLP is a Member of the International Trade Council and Follows Foreign Inward Remittance Certificate (FIRC) Norms as per Foreign Exchange Management Act (FEMA) Guidelines.

Designation : Customer Acquisition Specialist (International Sales)

Nature : On-site, Permanent - Indore [M.P.]

Package : 3 LPA- 4.8 LPA

Key Responsibilities :

• Act as the first point of contact for new clients.
• Identify and engage potential clients through calls/ messages and virtual meetings, converting them into active trading clients.
• Assist clients in identifying the ideal service combination and generating revenue.
• Educate clients on trading basics, company services, market risks, and recommend strategies based on their risk profile.
• Assist clients with account setup, KYC, and onboarding on trading platforms (MT4/MT5), ensuring smooth and timely activation.
• Achieve monthly targets for revenue generation through client acquisition.

Qualifications :

• Fluent English Communication.
• Minimum Graduate or Post Graduate.
• Minimum 6 months documented experience in sales/direct client interaction profile.
• Knowledge of the Global Market. (Forex & Comex)
• Should be a self-motivated, detail-oriented and responsible team player with exceptional relationship management skills.
• Experience in International Sales, Marketing and Financial Services will be preferred.

Roles and Responsibilities

• Client acquisition & Grievance Handling. Explain Trading Strategies, Company Terms, and Market Risk to the Clients.
• Generate prospects on Daily Basis via Telephonic, Visual & Text conversations.
• Conduct Risk Profile Management & Trading Strategies sessions with the clients.
• Coordinate with Digital Marketing & Research Team to Service Best to the Clients.
• Explore Global Market, Keep updated on current affairs to Serve Investors & Traders.Achieve Monthly tasks via Client Acquisition on Generating Leads.

Desired Candidate Profile

• Minimum Graduate or Post Graduate. Talkative, Enthusiastic, and Innovative.
• Knowledge of Global Market. (Forex &Comex) Fluent English Communication, Sales & Marketing Skills require.
• Should be a self-motivated, independent, detail-oriented, responsible team player and exhibit exceptional relationship management skills.
• Experienced in International Sales, Marketing, Global Market and Financial Services will be preferred.

Perks and Benefits

• Desired Incentives. Overseas Trip by Company.
• Monthly Contest & Trophies.
• Quarterly and Annual Rewards and Recognition.

Roles and Responsibilities

• Manage and execute Organic Lead Generation, Social Media Marketing strategies with the team.
• Generating Organic leads through various social media handles.
• Define requirements, tasks, and resources associated to Online Branding, SMO etc.
• Monitor team performance and motivate team members to achieve all goals;
• Recognize high performance and reward accomplishments;
• Mediate and resolve any conflicts or issues;
• Suggest and organize team building activities;
• Work on achieving individual as well as team targets

Desired Candidate Profile

• Minimum Graduate or Post Graduate.
• Talkative, Enthusiastic, and Innovative.
• Knowledge of Global Market. (Forex & Comex)
• Fluent English Communication, Sales & Marketing Skills require.
• Should be a self-motivated, independent, detail-oriented, responsible team player and exhibit exceptional relationship management skills.
• Experienced in International Sales, Marketing, Global Market and Financial Services will be preferred.

Perks and Benefits

• Desired Incentives.
• Overseas Trip by Company.
• Monthly Contest & Trophies.
• Quarterly and Annual Rewards and Recognition.

Key Responsibilities

• Responsible for achieving both individual and team sales targets.
• Monitor team performance and ensure collective success.
• Conduct cold calling to generate leads and close deals.
• Assist clients with their grievances and ensure timely resolution
• Work across all three domains: Signal Services, Broking, and Copy Trading.
• Develop and implement new sales strategies to drive revenue generation.
• Research and explore global Forex & Comex markets for potential business growth.
• Ensure adherence to company policies, industry regulations, and compliance standards.
• Guide and mentor the team to enhance performance.

Qualifications:

• Minimum Graduate or Post Graduate.
• Proven experience in a client-facing role, preferably in client success, account management, or customer service.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and other relevant tools.

Perks & Benefits:

• Overseas trip by the company
• Monthly Contest & Trophies.
• Quarterly and Annual Rewards and Recognition.