International Sales Executive

We are seeking a motivated and energetic Process Associate to join our team. You will play a crucial role in generating leads, initiating outbound calls, and promoting our services to potential customers. This role demands excellent communication skills, a positive attitude, and contributes to the overall growth of the organization.

Job Responsibilities

● Conduct outbound calls during the night shift to potential leads(data given by concretio team) in USA/UK to promote our products or services, and generate appointments.

● Introduce Concretio value added services and products.

● Hands-on experience using a dialer software.

● Determines Eligibility By Comparing Client Information To Requirements.

● Bring clients appointments with the business team.

● Maintains And Improves Quality Results By Adhering To Standards And Guidelines; Recommending Improved Procedures.

● Obtains Client Information By Making Telephone Calls; Interviewing Clients; Verifying Information.

Skills Required

● Excellent English Communication Skills.

● Basic Computer Knowledge.

● Min 2 year experience in Outbound Process (US/UK).

● Cold calling experience with sales and customer support background. ● Candidate having experience in International Bpo, Telecalling, Telemarketing, Telesales, International Sales, International Voice Process etc

Qualification: Doesn’t matter. Skills and experience do.

Objectives of this Role

• Own overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction
• Maintain and develop customer success strategies and best practices, as well as customer support content, with the help of the creative team
• Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings

Daily and Monthly Responsibilities

• Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them
• Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals
• Collaborate, problem solve, and/or strategize upcoming client meetings with team members
• Prepare necessary documentation or visuals for client to demonstrate performance of campaigns; analyze trends in NPS scores to identify areas of improvement
• Work with the sales and marketing team to drill customer references and develop case studies

Requisites

• 0-3 years of experience in communications, marketing, sales, account management, or customer success
• Strong verbal and written communication, strategic planning, and project management skills
• Analytical and process-oriented mindset
• Comfortable working across multiple departments in a deadline-driven environment
• Active team player, self-starter, and multitasker who can quickly adjust priorities
• Readiness to travel to client location as and when required
•  

Work location:

Candidates must be based out of Mumbai. Work from office @ WeWork Malad.

Salary:

We highly value talent and experience. Competitive salary or better.

Job Description / Responsibilities

● Join a team of great technical professionals who work hard but have fun and enjoy

developing state-of-the-art product-based applications and websites.

● Use best practice coding standards and implement each deliverable.

● Write and manage program and Bug Fixes

● Construct and support integrations that are easy to manage, maintain, customize and

configure; ensure overall reliability, availability, and high-performance code.

● Analyze system issues and problems and implement solutions rapidly.

● Manage multiple projects simultaneously varying in size and scope

● Work in a fast-paced cross-functional team environment. Effectively handle

time-critical issues and appropriately escalate at-risk items.

Desired profile of the candidate

● Server-side language NodeJS and PHP with experience in any framework.

● Frontend ReactJS, JS and HTML

● MYSQL/MariaDB Database

● Strong knowledge of OOP concepts.

● Good to have a cloud experience

● Computer Science/Software Engineering Bachelor’s degree or higher education.

● Experience in writing high-performance and highly scalable code using best

practices and coding standards.

● Excellent written and spoken communication skills.

● Excellent organizational and attention to detail.

● Good to have familiarity with NoSql DB, web servers (e.g. Apache), caching

(Memcache / Redis), Cloud, NodeJs, Microservices architecture Familiar with

agile software development methodologies (e.g. SCRUM / Agile / Kanban)

● Must know MVC design patterns, XHTML/HTML5, PHP, NodeJS,

CSS3, XML, MySQL/MSSQL, JavaScript jQuery, JSON objects, API, AJAX

functionality and client-side validation.

● Understanding accessibility and security compliance.

● Understanding fundamental design principles behind a scalable application

● Knowledge of using version control software such as SVN or GIT will be preferable.

● Experience in either Mobile application or Data Integration with other apps

would be preferred.

Responsibilities:

• Ability to work in an existing codebase and collaborate with a diverse team
• Experience in building enterprise-scale backend REST APIs with frameworks such as Nest.js & Express.js using an API-first paradigm
• Intimate knowledge of crafting highly performing database queries
• Hands-on experience implementing relational database structures, including tables, indexes, views, etc.
• A mindset towards building systems for the cloud and DevOps fundamentals
• Working knowledge of cloud infrastructure services is good to have. If not then willingness to learn should be there.
• Focus towards building security, performance, and scalability into services from the beginning
• Experience with debugging code and troubleshooting technical issues in order to craft appropriate solutions

BE / B-Tech degree and 2+ years of work experience, or ME / MS degree and 2+  years of work experience, in Computer Science.

• Strong programming skills in Python/Django
• Experience with Angular, JavaScript frameworks/libraries
• Hands on experience with MySQL, PostGreSQL or other RDBMS
• Experience with Web application security and Secure coding practices
• Strong Analytical thinking and problem solving ability
• Familiarity with software collaboration tools – GIT
• Ability to work with a distributed and diverse team of researchers and developers.
• Excellent English language communication skills, both written and verbal.
• High level of innovation and motivation

• • facilitate and maintain relationships between  organization and vendors/partners
  • negotiating contracts, creating standards for the vendors, and finding the best available vendors
  • Good stakeholder management and 3-4 years of experience working in a similar set up where they have handled the Contract hiring piece
  • Prior experience in MIS, tracking of profiles, sourcing candidates, scheduling
  • Exp in Vendor management, assessing vendor performance, clearing PO’s, empanelment of vendors and creating SOP’s.
  • Establishing the process (create a flow chart on process and circulate to all businesses)
  • Maintaining vendor database and keeping resumes ready skill wise.
•  

Job Title : Talent Acquisition Sourcers

Roles and responsibilities:

• Sourcing candidates from various job portals.
• Conducting the initial screening rounds.
• Scheduling interviews with candidates and panel members.
• Job Posting for Portals, Social Media and External Sources.
• Preparing the Resource tracker Weekly, Monthly, Quarterly MIS.
• Conducting the Weekend Recruitment Drives.
• Worked on PPT and various ways of presenting data as a story/theme.
• Have managed high volume of data and MIS in past.

Requirement:

• MBA (HR) / Graduate
• Experience 2-6yrs into sourcing candidates from Job portals & have spent 70% doing IT recruitment & 30% non-it
• Location : Bangalore, Delhi, Mumbai, Chennai
• Ability to articulate confidently
• Excellent communication skills (written & verbal)
• Strong analytical skills
• Contract period : 1year

• Engineering in computer science
• 3-5 years of experience in setup and management of Kubernetes infrastructure
• Expert level skills in analytical & problem solving
• Ability to communicate clearly in English

• Microsoft Azure
• Kubernetes, AKS services as well as custom clusters on bare metal infrastructure
• Linux internals & services
• Docker, Docker Registry
• NGINX, Load Balancing, Firewall, Security, PKI
• Shell & Awk Script, Azure Templates & scripting, Python Scripting
• Knowledge of NoSQL Databases

To recruit and train the Block Sales Manager for their current district.

To manage sales operation.

To identify skill gaps.

To contact potential customers to identify business opportunity.

To develop promotional programs to increase sales and revenue.

To supervise the team.

To maintain clear and complete sales reports for management review.  

To plan and coordinate sales activities for assigned projects.

To provide outstanding services and ensure customer satisfaction.