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We are looking for an experienced Customer Success Executive (CSM) to join our team. The ideal candidate will be responsible for key account management, upselling, cross-selling, handling escalations, and ensuring customer satisfaction.
Roles and Responsibilities:
● Key Account Management: Serve as the primary point of contact for assigned key accounts, ensuring smooth communication and excellent service delivery.
● Upselling & Cross-Selling: Identify opportunities to expand product adoption within existing accounts and drive revenue growth.
● Customer Retention & Satisfaction: Build strong, long-term relationships with clients, ensuring they derive maximum value from our products/services.
● Handling Escalations: Act as a problem-solver by addressing client concerns promptly and effectively, ensuring a seamless resolution process.
● Client Advocacy: Serve as the voice of the customer within the organization, providing feedback to internal teams to enhance the customer experience.
● Data-Driven Insights: Monitor key customer success metrics and proactively take measures to improve engagement and satisfaction.
● Collaboration: Work closely with sales, product, and support teams to enhance overall customer experience and drive business growth.
WHAT WILL YOU NEED TO SUCCEED?
● Experience: 3+ years of experience in a Customer Success, Account Management, or Client Relations role in a B2B or SaaS environment.
● Communication Skills: Exceptional verbal and written communication skills with the ability to engage and influence key stakeholders.
● Client Handling Expertise: Proven track record of managing enterprise clients, resolving escalations, and driving business value.
● Sales Acumen: Experience in upselling, cross-selling, and identifying new opportunities within existing accounts.
● Problem-Solving Skills: Ability to think critically and address client concerns efficiently.
● Tech-Savvy: Familiarity with CRM tools and customer success platforms is a plus.
● Team Handling: Experience in managing and mentoring a team to ensure high performance and effective client service.
Location: Indiranagar Bangalore
We are seeking a highly motivated and detail-oriented Software Tester to join our growing team. The successful candidate will be responsible for ensuring the quality and reliability of our software products through meticulous testing and analysis. This role involves creating and executing test plans, identifying and documenting defects, and collaborating with developers to resolve issues. The specific responsibilities and required experience will vary depending on the level (Junior, Mid-Level, Senior, or Lead).
Responsibilities (Adjust based on the level):
- Test Planning and Execution:
- Develop and execute comprehensive test plans, test cases, and test scripts based on software requirements and specifications.
- Perform various types of testing, including functional, regression, integration, system, and performance testing.
- Utilize test management tools to organize and track testing activities.
- For Senior/Lead roles: Design test strategies, and provide mentorship to junior testers.
- Defect Management:
- Identify, document, and track software defects using bug tracking systems.
- Collaborate with developers to reproduce and resolve defects.
- Verify defect fixes and ensure they meet quality standards.
- Requirements Analysis:
- Review and analyze software requirements and specifications to ensure testability.
- Provide feedback on requirements and design documents.
- Collaboration and Communication:
- Work closely with developers, product managers, and other stakeholders to ensure quality throughout the software development lifecycle.
- Communicate testing progress and results effectively.
- For Senior/Lead roles: Lead meetings, and communicate with upper management.
- Automation (For Mid-Level, Senior, and Lead):
- Develop and maintain automated test scripts using testing frameworks (e.g., Selenium, JUnit, TestNG, Cypress, etc.).
- Implement and maintain continuous integration/continuous delivery (CI/CD) pipelines.
- Perform performance and load testing using appropriate tools
Our client is a part of a global data and measurement-driven media agency whose mission is to make brands more valuable to the world. Clients include Google, Flipkart, NBCUniversal, L'Oréal, and the Financial Times.
Job Description
Requirements
• Strong exp in DV360
At NetBramha, we believe design has the power to change the world for the better. Our services include research, strategy & design for our clients across the globe. Our ideal candidate has a deep understanding of marketing & digital. He/she should have the ability to lead the entire marketing efforts of the studio. If you have an understanding of what makes people tick and want to deliver solutions that make a difference, we would love to meet you. This role is both strategic & execution in nature.
Role & Responsibilities:
- Lead & manage the marketing function of the studio end to end from planning to execution for quality lead generation
- Manage and refine our social media channel with content marketing and inbound marketing.
- Consistently identifying revenue opportunities within our established client base and managing consistent growth by securing new accounts and by generating new quality leads.
- Continually review changes to the market, use tools to measure & iterate so that results are predictable and sustainable
- Report directly to the CEO and rally along to execute the brand vision.
- KPI’s will be around # of qualified leads, site traffic, awards won, lead to conversion ratios, content quality, ranking on platforms like clutch, etc.
Must-Have Skills:
- Excellent leadership, communication, and decision-making skills
- Experience with digital marketing, content marketing, and social media marketing
- Able to set and achieve targets as well as do not shy from achieving given targets
- Self-motivated and committed to perform
- Ability to track, measure, and iterate based on results
Position: React/Redux Frontend Engineer
Location: Pune (Initially Remote)
We are looking for a candidate with experience in building single page applications using React / Redux. You would be working on a product actively used by thousands of customers.
About the Organization:
It is one of the most exciting Bay Area Product Driven Organization in Logistics industry supporting more than 30,0000 customers.
Your responsibility will include, but not limited to:
• Transforming product requirements into clean well-written code
• Optimizing existing code for performance and reusability
Must have:
- 5+ Years of Strong knowledge of Javascript, ES6, JSX
- 2+ Years of Strong knowledge of React and Redux
- Knowledge of promises / Async / Await
- Good understanding of REST API integration and authentication
- Looking for Someone Who can start immediately / Within a month
- Typical Product Background with a Programming Thinking of solving complex problem
Educational Qualification:
Should Be a Computer Science Graduate, preferably from a Tier-1 Engineering college
Good to have:
• Advance GIT
• HTML / CSS knowledge
• Knowledge or experience working with Service Workers
Why join us?
• Very high-growth
• Passionate, collaborative, and awesome co-workers
• Free lunches
• Competitive salaries
Company is a remote-first team, looking to scale our Open Source Feature
Flagging, Remote Config and A/B Testing product. With both SaaS and on-premises customers, we are investing into our globally distributed, low latency API and making it simple for customers to deploy on their own infrastructure via Kubernetes and OpenShift.
We are looking for a Lead Server-Side Engineer, who also enjoys working on dev-ops, infrastructure and orchestration, and can help build out our existing API and infrastructure.
We are a really small team right now, and this is our first technical hire outside of the founders, so it’s a great opportunity to be part of something that is looking to scale quickly!
We are looking for someone who loves working with:
- Python. Django Rest Framework experience would be great, but not essential! We prioritise
- quality over quantity.
- Postgres with InfluxDB, Oracle, MySQL and Redis experience a plus.
- Docker, Kubernetes, Helm, OpenShift and associated tooling.
- AWS, especially ECS, Lambda, RDS and DynamoDB. Performance and uptime are super
- important to us.
- The challenge of scaling a global, distributed API to 10,000+ requests per second.
- We have SDKs in a bunch of languages, so the more polyglot you are the better.
- If you like writing JS and React that would be awesome too.
We are a 100% remote team, currently based on the West Coast US and in Europe
- Build a team with skills in ETL, reporting, MDM and ad-hoc analytics support
- Build technical solutions using latest open source and cloud based technologies
- Work closely with offshore senior consultant, onshore team and client's business and IT teams to gather project requirements
- Assist overall project execution from India - starting from project planning, team formation system design and development, testing, UAT and deployment
- Build demos and POCs in support of business development for new and existing clients
- Prepare project documents and PowerPoint presentations for client communication
- Conduct training sessions to train associates and help shape their growth
We need PHP developers with 3 to 6 years experienced in YII / CodeIgniter on part time basis. You may work from your place / work from home. But daily contribution is must. You need to convert the existing core php site to any one of the php framework based site. You need to extend the power and features of the present site It is long term project. Initially you need to contribute 3 or 4 hours work and later on, you just watch and maintain the site. Foray Technology Ltd is a lovable place to work and we care about our teammates. Come let us code, rock, and grow Salary for this part time job will Rs 15,000 to 25,000. You need to contribute to our Trichy office. Preference will be given to Trichy, Chennai, Bangalore, Hyderabad candidates.








