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Job description Position: Data Engineer Experience: 6+ years Work Mode: Work from Office Location: Bangalore Please note: This position is focused on development rather than migration. Experience in Nifi or Tibco is mandatory.Mandatory Skills: ETL, DevOps platform, Nifi or Tibco We are seeking an experienced Data Engineer to join our team. As a Data Engineer, you will play a crucial role in developing and maintaining our data infrastructure and ensuring the smooth operation of our data platforms. The ideal candidate should have a strong background in advanced data engineering, scripting languages, cloud and big data technologies, ETL tools, and database structures.

Responsibilities: •  Utilize advanced data engineering techniques, including ETL (Extract, Transform, Load), SQL, and other advanced data manipulation techniques. •   Develop and maintain data-oriented scripting using languages such as Python. •   Create and manage data structures to ensure efficient and accurate data storage and retrieval. •   Work with cloud and big data technologies, specifically AWS and Azure stack, to process and analyze large volumes of data. •   Utilize ETL tools such as Nifi and Tibco to extract, transform, and load data into various systems. •   Have hands-on experience with database structures, particularly MSSQL and Vertica, to optimize data storage and retrieval. •   Manage and maintain the operations of data platforms, ensuring data availability, reliability, and security. •   Collaborate with cross-functional teams to understand data requirements and design appropriate data solutions. •   Stay up-to-date with the latest industry trends and advancements in data engineering and suggest improvements to enhance our data infrastructure.

Requirements: •  A minimum of 6 years of relevant experience as a Data Engineer. •  Proficiency in ETL, SQL, and other advanced data engineering techniques. •   Strong programming skills in scripting languages such as Python. •   Experience in creating and maintaining data structures for efficient data storage and retrieval. •   Familiarity with cloud and big data technologies, specifically AWS and Azure stack. •   Hands-on experience with ETL tools, particularly Nifi and Tibco. •   In-depth knowledge of database structures, including MSSQL and Vertica. •   Proven experience in managing and operating data platforms. •   Strong problem-solving and analytical skills with the ability to handle complex data challenges. •   Excellent communication and collaboration skills to work effectively in a team environment. •   Self-motivated with a strong drive for learning and keeping up-to-date with the latest industry trends.

Who are we?  

Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide large enterprises with a SaaS platform that helps accelerate product adoption and reduce support & training efforts by providing contextual and step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users. 

“Hustle Mode ON” is something we live by.

We are looking for an experienced Salesforce Developer to join our team. The ideal candidate should have 4 to 6 years of hands-on experience in developing and deploying custom solutions on the Salesforce platform.

Responsibilities:

• Design and develop custom solutions on the Salesforce platform (Sales Cloud and Service Cloud)
• Work closely with stakeholders to understand their requirements and translate them into technical solutions
• Develop, test and deploy custom code using Apex, VisualForce, Lightning components, Triggers and workflows
• Collaborate with the team to create and maintain technical documentation
• Ensure that all custom solutions are aligned with best practices, standards and the Salesforce platform roadmap
• Monitor and maintain the stability and performance of the Salesforce environment
• Stay current with new Salesforce releases, features, and tools

Requirements:

• 3 to 7 years of experience as a Salesforce Developer
• Strong knowledge of Salesforce Sales Cloud and Service Cloud
• Proficient in Apex, VisualForce, and Lightning components
• Experience with Salesforce data migration and integration
• Strong understanding of Agile development methodologies
• Ability to effectively communicate with stakeholders and team members
• Salesforce Certified Platform Developer I and II (preferred)
• Having Salesforce CPQ knowledge is strongly preferred

Why Whatfix?

• Stellar Growth
• YoY revenue growth of over 300%
• Doubled the workforce in 2021
• Raised $140 million to date 
• Tripled the valuation since 2020
• Listed #143 fastest-growing company in North America 2021 as per Deloitte Technology Fast 500™
• Top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list 
• Top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco 
• Recognized by Gartner as a Global Market Leader in the digital adoption space
• Unique Exposure
• With 80% revenue getting generated from outside India and several Fortune 500 customers across the world, Whatfixers get the unique opportunity to work closely with the top enterprises from day one. 
• Customers at the heart of everything 
• Consistently scored an unprecedented 100th Percentile B2B SaaS Customer NPS during this time period, according to GrowthScore, and earned 97% CSAT score over the last two years - 21% higher than the Software Industry average. 
• Gartner Peer Insights rated Whatfix 4.7/5, and G2 Crowd Reviews rated the company 4.6/5. Recognized as “Top Rated” by TrustRadius. 
• Enjoy several accolades from Stevies, Golden Bridge Awards, CXA and Globee Awards for excellence in customer support
• Whatfixers comes first
• Top 20 Places to Work For, Worldwide by Glassdoor & Battery Ventures based on 
• Glassdoor rating of 4.5% 
• 99% approval rate of the CEO
• 2022 Best Tech Startups in San Jose by The Tech Tribune 
• LinkedIn - Top 5 startups to Work For in 2020! 
• Flexible Work Location - Work from any of the offices in Gurgaon / Gurugram & Bangalore / Bengaluru as per your convenience 

Trusted by our investors:

• SoftBank Vision Fund2 
• Sequoia Capital India 
• Dragoneer Investment Group 
• F-Prime Capital 
• Stellaris Venture Partners
• Cisco Investments 
• Eight Roads Ventures 
• Helion Ventures

Note: 

• We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values like - Customer First; Empathy; Transparency; Fail Fast & Scale Fast; No Hierarchies for Communication; Deep Dive & Innovate; Trust, Do it as you own it; 
• We are an equal opportunity employer and value diverse people because of and not despite the differences. We do not discriminate based on race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status

OneCode is an agent led distribution platform for businesses predominantly in BFSI verticals. The platform enables businesses to outsource their need for sales agents through the OneCode Platform. OneCode is a Super App for the sales agents and the businesses who employ Sales Agents. For the business/brand it's a plug'n'play solution. The Sales agents who are on-boarded have to go through the content (training videos) + KYC. There are 1mn+ agents on the platform and 50+ clients (ICICI, Axis, Equitas, Upstox, Insurance Co's). India's 2nd largest Agent network.

One Code is well funded by tier 1 VC’s(Sequoia, Nexus, Waterbridge) and angels in India. Recently we have raised $5M dollars from India's top VC's.

We are looking for an experienced B2C UI/UX designer (Consumer front - large scale experienced)

Day-to-day responsibilities include:

• Working in good coordination with production managers and engineers
• Working closely with Product Head & CEO
• Generating new ideas
• Identifying and troubleshooting UX problems
• Discussing the idea with the internal team
• Designing Wireframes, UI mockups and prototypes
• Designing High fidelity designs
• Familiarity with agile methodologies.

Requirements:

• Minimum 3 years experienced
• Understand UX methodologies
• Comfortable working in a fast-paced environment.
• Familiarity with agile methodologies.
• Experience in B2C products on big scale
• High ownership, independent environments and feedback oriented cultures

Required Skills for this Role:

Prototyping, Persona Definition, Wireframing ,Sketching, Figma, Sketch, Adobe Photoshop, Adobe Illustrator and Story boarding.

If this is interesting for you then please share your resume while applying. Also, please feel free to reach out in case of any queries.

• Own overall relationship with assigned clients, which include: Increasing adoption, ensuring retention, and satisfaction.
• Work with the internal delivery team to ensure delivery quality to exceed client's expectations.
• Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services.
• Develop, prepare, and nurture customers for testimonials, references and case studies.
• Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals.
• Work to identify and/or develop upsell opportunities.
• Ensure billing and collection of the assigned accounts is under control.
• Advocate customer needs/issues cross-departmentally.
• Manage account escalations.

• Proven ability to drive continuous value of solutions/products.
• Familiarity working with clients of all sizes.
• Impeccable written and verbal communication skills.
• Detail oriented and analytical.
• Strong team player but still a self-starter.
• Thrives in a multi-tasking environment and can adjust priorities quickly.

1. Identifying and establishing contact with potential customers proactively and following up sales leads to generate sale.
2. Responding to sales and service enquiries from new and existing customers.
3. Negotiating the as per agreement terms and closing sales. Meet the Prospects and convert into business
4. Achieving sales targets on weekly and monthly basis

1. Ready to take initiative
2. Highly innovative, proactive and should operate efficiently under minimal supervision Well-presented, polite and tactful
3. Can handle customer feedback and have patience while pitching for sale conversion

1. Any graduate / Post graduate with MBA in Marketing as specialization
2. Graduation Must.
3. Candidates with 0 - 1 years of experience in Direct Sales, Ad sales, Online Sales or related work experience would be an added advantage.