HR Manager

Brainstorm Force is a renowned product-based company that has developed popular tools such as the Astra theme, Starter Templates, ZipWP, and CartFlow, which are utilized by millions of businesses globally. We focus on creating high-quality digital products that empower businesses to achieve more with their online presence.

We are seeking an experienced Team Lead for our Websites Team, who will be responsible for managing web development projects from inception to completion. This role requires a dynamic leader who can ensure projects are delivered on time, within budget, and meet our high standards of quality and performance. The ideal candidate will be skilled in managing teams, with a strong understanding of web development, design aesthetics, user experience, and conversion optimization.

At Brainstorm Force, you’ll be part of a creative, forward-thinking team that values innovation and efficiency. We offer a flexible work environment with opportunities for growth and development.

Key Responsibilities:

• Lead and manage web development projects from start to finish.
• Ensure projects are completed on time, within budget, and meet quality standards.
• Manage and lead a team of web developers and designers; providing guidance and support as needed.
• Collaborate with product managers, stakeholders, and marketing teams to understand requirements, and product features, and plan how we can transform those ideas into great-looking websites and landing pages.
• Share design ideas and plans with the team to ensure a cohesive and innovative approach to each project.
• Ensure the quality of design and user experience in all project deliverables.
• Conduct final testing and oversee the delivery of projects to ensure all elements meet the project specifications and quality standards.
• Maintain a hands-on approach to managing projects, involving themselves in design, coding, and troubleshooting.
• Ensure all web designs are optimized for speed, usability, and conversion.
• Stay updated with the latest trends in web design and development technologies.

Required Skills and Qualifications:

• Experience – 5 to 10 years.
• Experience in building 10+ complex website projects.
• Proven experience in communicating with cross-functional teams/clients.
• Proven experience in web development and project management.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proficient in WordPress, CSS, and preferably other platforms like Webflow.
• Solid understanding of on-page SEO, psychology, and marketing principles relevant to web design. 
• Knowledge of JavaScript and PHP.
• Knowledge of conversion optimization strategies.
• Experience with design tools such as Sketch and Figma.
• Proficiency in agile project management methodologies such as Scrum and Kanban.
• Experience with project management tools such as Jira, Trello, ClickUp, Asana.
• Good knowledge of WordPress page builders like Elementor and Spectra, as well as custom coding capabilities.
• Detail-oriented with a hands-on management style.

Who are we?

We are a team of designers, developers, and marketers.

As one of the most successful WordPress product companies globally, we have built an exciting place to work. We’re revolutionizing how people create websites and save money, time, and stress and empower web professionals to make beautiful websites faster than ever.

Our talented team creates products that help web professionals improve and simplify their lives. Our diverse group of individuals from all over the world ( India, US, UK, Philippines, Indonesia, Serbia, Romania, and more) work with a shared passion for product development and creating an outstanding user experience. Join a team of smart, ambitious, driven people who value open communication and processes. 🌍

What do we offer you?

We believe in working closely and bringing the best out in each other. We’re a fun, supportive, and creative group of individuals. We’ll offer you:

• Competitive pay. 💸
• Work from anywhere.
• The opportunity to learn and grow in a fast-growing team.
• We don’t micro-manage. Manage your own time as you see fit 💁
• Flexible work environment – We believe that people work best when they have the freedom to work from wherever they choose. We don’t care where you are so long as you get the work done.
• Fun atmosphere – let your hair down now and then.
• Challenging tasks – Equip yourself by tackling new challenges.
• Limitless ability to grow within the company. Many of our employees have been with us for more than 5 years and continue to grow and learn along with us.
• Learn something new every day – Grow your career with bright possibilities
• Fitness Motivators – Join our #FitSharks cult to be a part of a journey to boost your fitness. 💪

Sounds like a good fit?

Want to apply for this position? Just fill in the form on this page. We look forward to hearing from you!

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Roles and Responsibilities:

• Ability to synthesize complex data into actionable goals and act as the custodian for everything on data and insights.  
•  Ensuring data sanctity through instrumentation and monitoring data quality to meet the business needs of the company Developing and monitoring KPIs for each vertical of the business.
• (Revenue/Sales/Finance/Campaigns/Content/Marketing), and at an overall business level and constantly driving the company towards meeting the KPIs.
• Generating product and user insights and working closely with the Product manager to make product and design decisions
• Having a product out view towards problem-solving – Market and competitor research to understand the trends in product design, continuous A/B testing to grow the product KPIs, etc
•  Owning and improving the core issues related to the product.
• Create and maintain client relationships.
• Stay up to date with new products/services and competitors
• Interpersonal skills to work closely with various stakeholders who may have competing interests

Requirements:

• Previous experience in Business / Systems Analysis or Quality Assurance
• 2-5 years of experience
• A degree in IT / Computer Science
• Proven experience in eliciting requirements and testing
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
• Solid experience in writing SQL queries
• Basic knowledge in generating process documentation
•  Strong written and verbal communication skills including technical writing skills

Life at Rezo.AI:

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
•  A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites and blow off steam with your work buddies.

Perks & Benefits:

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship. Get the best-in-class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here:

http://www.rezo.ai/" target="_blank">www.rezo.ai

Skills

• Building and operationalizing large scale enterprise data solutions and applications using one or more of AZURE data and analytics services in combination with custom solutions - Azure Synapse/Azure SQL DWH, Azure Data Lake, Azure Blob Storage, Spark, HDInsights, Databricks, CosmosDB, EventHub/IOTHub.
• Experience in migrating on-premise data warehouses to data platforms on AZURE cloud. 
• Designing and implementing data engineering, ingestion, and transformation functions

• Experience with Azure Analysis Services
• Experience in Power BI
• Experience with third-party solutions like Attunity/Stream sets, Informatica
• Experience with PreSales activities (Responding to RFPs, Executing Quick POCs)
• Capacity Planning and Performance Tuning on Azure Stack and Spark.