Engineering Manager

We are looking for a DevOps Lead to join our team.

Responsibilities

• A technology Professional who understands software development and can solve IT Operational and deployment challenges using software engineering tools and processes. This position requires an understanding of both Software development (Dev) and deployment

Operations (Ops)

• Identity manual processes and automate them using various DevOps automation tools

• Maintain the organization’s growing cloud infrastructure

• Monitor and maintain DevOps environment stability

• Collaborate with distributed Agile teams to define technical requirements and resolve technical design issues

• Orchestrating builds and test setups using Docker and Kubernetes.

• Participate in designing and building Kubernetes, Cloud, and on-prem environments for maximum performance, reliability and scalability

• Share business and technical learnings with the broader engineering and product organization, while adapting approaches for different audiences

Requirements

• Candidates working for this position should possess at least 5 years of work experience as a DevOps Engineer.

• Candidate should have experience in ELK stack, Kubernetes, and Docker.

• Solid experience in the AWS environment.

• Should have experience in monitoring tools like DataDog or Newrelic.

• Minimum of 5 years experience with code repository management, code merge and quality checks, continuous integration, and automated deployment & management using tools like Jenkins, SVN, Git, Sonar, and Selenium.

• Candidates must possess ample knowledge and experience in system automation, deployment, and implementation.

• Candidates must possess experience in using Linux, Jenkins, and ample experience in configuring and automating the monitoring tools.

• The candidates should also possess experience in the software development process and tools and languages like SaaS, Python, Java, MongoDB, Shell scripting, Python, PostgreSQL, and Git.

• Candidates should demonstrate knowledge in handling distributed data systems.

Examples: Elastisearch, Cassandra, Hadoop, and others.

• Should have experience in GitLab- CIRoles and Responsibilities

Key Responsibility Areas:

• Design, build and deliver enterprise level mobile applications
• Write code with standards and conventions and follow best practices
• Encourage and lead innovation and solid lifecycle processes
• Collaborate with team on work definition, estimation and prioritization
• Lead and grow as a professional software engineer.
• Full ownership of product deliveries and mentoring junior team members.
• Strong client interactions to provide excellent Quality of Service.
• Owning the code base and making sure all code is reviewed and is of very high quality.
• Write and modify coding conventions and standards documents for all development

Required Skills:

• 2-4 years experience in developing Android applications using Java and Kotlin

Technologies/Frameworks – 

• Java, Kotlin
• Maven, Git, Bitbucket
• Knowledge Data Structures
• SQLite, Room Database 

• Must have strong knowledge and experience in Agile based software development methodologies. Knowledge of an Agile tool like Jira.
• Must have a very strong knowledge of integrating various system and APIs (both REST and SOAP)
• Good to have: Experience of Payment Gateway Integration, Third Party SDK integrations
• Domain Preference
• FinTech, Banking, IoT

• Experience in any one SaaS based Software & High available Infrastructure Architectures
• Financial/Banking domain knowledge (Risk, Fraud, Security Aspects) is a plus
• Debugging/Identifying root cause on faults/performance of an Application (at least one project should
• highlight this requirements)
• Working knowledge of any one of Interfaces (RestAPI/HttpProcessor/WinServices)
• Know-How of anyone Monitoring tool (Nagios / Graphana / Kubernates / AWS Cloud Watch)
• SQL programming
• Troubleshoot enterprise applications
• PHP, .net and MS SQL, Apache server and Linux
• Jira usage
• Certifications: ITIL certification is a Plus

The Role

The Project Manager will be responsible for ensuring all projects are delivered using a ‘best-practice’ project delivery approach and are delivered within the agreed scope, time, cost and quality.

Deliver high-quality shippable products as per the scope of the program. He/She will understand the key requirements and scope of the project working with the Product Owner and Business stakeholders.

How You Will Make an Impact:

• Understand how the product works and how it is used by customers.
• Apply strong engineering principles to drive the development and delivery of the Hotfix and minor release. This role has the ultimate responsibility to manage customer satisfaction and team engagement.
• Technically hands-on and support and guide the team members in solutions to customers and driving the best engineering practices for developing software.
• Implement the Agile frameworks in its entirety in the capacity as a flow manager. Ensure the development teams are practicing the core agile principles
• Establish clear ownership for project tasks, ensure that team members have the tools needed and provide timely feedback.
• Report (or contribute in preparing the status report) to the Project Steering Committee as per the schedule and agreed-upon metrics. Track progress and review project tasks to meet project deadlines.
• Assess project issues and identify solutions to meet productivity, quality, and customer goals.
• Timely Interaction with customers on/ off-site to troubleshoot issues, suggests workarounds.
• Should be able to guide/work with the technical team for quicker resolutions and achieve productivity goals for the team.
• Should be able to drive initiatives for productivity and ticket resolution quality improvement.
• Work on providing innovative ideas to improve ticket closure quality.
• Should suggest functionality in the platform to provide ways to improve turn around time for tickets
• Should drive and provide efficient ways for resolution/fixes of common issues across the customers.
• Propose ways to reduce overall tickets, operational efficiencies, and features for product to reduce the support tickets
• Should suggest better implementation for product based on usage on Production
• Should be able to suggest/implement the optimum process for a ticket raised to fix on PROD cycle
• Propose optimum process across departments at interfacing points, do regular ticket analysis and fine-tune the process
• Work on increasing supportability to product, Lead on RED account working with various departments/stakeholders.
• Ensuring Ticket Hygiene with Goal of SLA adherence. Problem and backlog management
• Contribute to knowledge base articles for both customer and internal staff to reduce troubleshooting time and drive faster issue resolution.
• Own large customers for day to day interactions with customers as required. Ensure SLAs are adhered to the accounts
• Ensure successful transition from SE, have regular connection with customers team management and attrition management.

People Management & Recruitment:

• Recruit and manage the team - Coach and Mentor the team members on career growth including performance management discussions. Be the evangelist for a high-performance culture
• Responsible for Resource planning & Optimization driving with utilization to timely deliverables.
• Should engage the team with team building and motivational activities.

What You Bring to the Team:

• 5-7years of solid experience in software product development. Should be in a manager role for at least 4+ years.
• Bachelor’s Degree in IT or Computers Engineering or equivalent degree in Computer Science
• Demonstrated understanding of Project Management processes, strategies and methods
• Experience mentoring, coaching and developing rising talent in the technology department
• Excellent time management and organisational skills and experience establishing guidelines in these areas for others
• Strong sense of personal accountability regarding decision-making and supervising department teams
• Experience working in a high-level collaborative environment and promoting a teamwork mentality 
• Managerial experience applying analytical thinking and problem-solving skills
• Ability to predict challenges and seek to proactively head-off obstacles 
• SCRUM, APM and other agile certificates will be nice to have

Technical Ability:

• Should have experience in transitioning projects (Development and Maintenance).
• Past experience in Building and Managing high-performance teams.
• Exposure to the SAP Platform
• Strong Working Experience in JIRA
• Should have prior development background along with current support role.
• Strong and proven background with experience in Troubleshooting on the Mobile platform
• Knowledge and/or experience with widely successful Agile techniques: Scrum and Kanban.
• Strong orientation towards Technical and functional aspects of the product.
• Strong influencing skills and ability to prioritize the backlog.
• Understanding of customer support processes and tools.

• Experienced software developer with extensive knowledge of software development and agile methodologies, building responsive web applications using PHP, HTML/CSS, AngularJS, Web Services, and. NET.
• Good to have Healthcare domain experience.
• Ability to clearly understand requirements and translate them to software.
• Review business requirements, identify gaps, and assist in authoring functional design documents.
• Analytical mind with problem-solving aptitude.
• Proactive and self-starter requiring minimal supervision, who can collaborate with multiple stakeholders in the company.
• Proficiency in relational databases like MySQL, MS SQL Server, and/or Oracle and web servers like IIS/Apache.
• Knowledge of cloud technologies (AWS, Azure, Google cloud), container, and virtualization will be a big plus.
• Familiarity with Continuous integration (Jenkins/Hudson), automated testing, and version control (GitHub, SVN).
• Knowledge of 3 rd party libraries and APIs, modern frameworks and design patterns, and test automation tools for Unit and Performance testing.
• Awareness of secure coding practices and standards.
• Knowledge of Single-Sign-On using OAuth 2.0/SAML/OID/JWT would be a definite plus. Above all, you should love to build and ship products that real people use every day!

Roles and responsibilities:

• An ideal candidate will exhibit the following traits:
• Manage and support the existing development platform on PHP and AngularJS
• Adapt and work on distributed technology stacks.
• Implement multi-tenancy scalable architecture
• Work with BAs to define or elaborate business software requirements.
• Design and build responsive and usable interface (UI/UX) for mobile applications through appealing, visual design.
• Take ownership of product features and work closely with stakeholders to ideate and rapidly release minimum viable product or mobile app solutions across healthcare products.
• Extensive experience with SDLC phases including Agile methodologies.
• Assist in designing client-side and server-side architecture.
• Perform code reviews, validation, and verification testing.
• Knows the use of version control software (GIT).
• Document technical design and unit test plans.
• Provide technical support to US customers during production issues
• Must have experience in working with multiple & small teams.
• Evaluate security and regulatory requirements.
• Proactively communicate in providing status reports and report blockers.
• Debug code, solve incidents and defects.
• Develop well-managed, high-quality, scalable and reusable code.
• Should have excellent English (both verbal and written) skills.
• Should have excellent interaction and client communication skills.
• Solve technical challenges and take pride in their solutions and code.

• Should be a Backend Developer - Python only
• Should be MCA/B.Tech IT
• Should have Database Knowledge
• Should have DJango Knowledge
• Writing effective, scalable code
• Good Communication

We at Zoop.one is looking for a talented UI/UX Intern to join our team and create modern and great designs across all our web and mobile platforms.

Selected Intern will be an Integral member of the User Experience & Design team and help guide the visual language for products that support zoop.one and its .Clients  and will also have the opportunity to define how users interact and use our applications within the sharing economy and be a true innovator in the Digital Identity Space.

Job Role:

Working on UI/UX prototyping and designs on Adobe XD

Creating UI designs and UX on Adobe Design Suite

Designing the user flows and mock-ups based on product requirements

Working on a strong and varied set of product features and simplifying the user experience

Creating original graphic designs (e.g. images, sketches, and tables)

Build wireframes and storyboards, user flows, and sitemaps to conceptualize design

Develop intuitive, usable, and engaging interactions, and visual designs for mobile & desktop

Collaborate with cross-functional teams throughout the design process

Stay abreast of UX trends and look for creative ideas, and inspiration in parallel analogous worlds

Research and track advancements in mobile and Web application design patterns

Stay in the loop and on top of the latest standards, changes, trends in the mobile design field

Requirements:

Experience in UX Research

Wireframing and prototyping

Visual Design

Motion Graphics

Tools:

Adobe Suite

Sketch

Figma

HTML/CSS/REACT