Customer Support Executive

Building a first-of-its-kind, lifestyle health product for Women in India. We believe that the future of health and fitness is digital, and women will drive the digital fitness revolution in India. Existing digital health and fitness products are highly transactional and we see a huge opportunity to build a truly aspirational product that will inspire and empower millions of women to lead healthier lives. If you are passionate about building a product that blends together technology, content, and community, we would love to talk to you.

Looking for results-oriented Engineers. An ideal candidate for us would be a passionate builder of great products/frameworks and someone who would thrive in a fast-paced environment and enjoy the challenge of complex business contexts that are typically being defined in real-time. In this role, you will be responsible for building world-class technology products and platforms that are at the forefront of the technology revolution in the Indian healthcare ecosystem. You are someone who insists on the highest standards for quality, maintainability, and performance. You will be working in a fast-paced and agile work environment delivering quality solutions that have an immediate business impact.

Responsibilities

• Own the end-to-end development and launch of features on the our App
• Participate in scoping, planning discussions with the designers, PMs, and Leads
• Conceptualize and develop prototypes quickly
• Develop and own launch plans to completion
• Identify opportunities and implement solutions to improve the performance and the architecture of our App
• We will depend on this person to set-up/improve the code quality, tracking, and App architecture and this person needs to have extensively worked on React + Android/iOS

Required Skills

• Min. 3 years of Full-time work experience (College projects, Internships are not a part of this)
• Hands-on experience with React Native
• Deep expertise of either iOS or Android platform and ecosystems
• Deep understanding of your tools: Languages, frameworks, systems.
• Experience with abstracting requirements into frameworks.
• Has worked with the react ecosystem for eg, redux, react-query, react-router etc.
• At least 2 years of experience working in a consumer tech set-up (ecommerce, D2C)
• Work with Rest APIs

Good-to-have Skills

• Experience with video streaming and Real Time Communication technologies.

This job position will be placed under the BPO Marketing and Communication Unit of the Company.

We are looking for a Paid Media Specialist who will own and manage various paid social campaign platforms specifically on Google, Facebook, YouTube and Tiktok, from marketing brief, to execution, with a proven track record of campaign management, budget management, performance reporting, forecasting and competitive analysis and more.

Essential Duties & Responsibilities:

● Work in a Business Process Outsourcing (BPO) Module providing marketing solutions to different local and international clients and Business Development Units.

● Plan, manage, optimize and execute paid social campaigns and programs to drive right messaging to the right audiences on the right platform to maximize conversions while minimizing cost per acquisition ● Data Analysis: Analyze player data to identify trends, improve the player experience, and make data-driven decisions for the casino's operations.

● Strategize and execute integrated paid media campaigns that use multiple channels including but not limited to Google, LinkedIn, Facebook, and Tiktok displays programmatic and more to drive conversions across all phases of the customer journey

● Marketing and Promotions: Collaborate with the marketing team to plan and execute promotional campaigns to attract and retain players.

● Data driven decision making to optimize and execute paid campaigns to drive quality leads in turn helping improve sales velocity

● Collaborate with Marketing and Sales team to strategize, architect, deploy and track digital campaigns that drive performance

● Reporting: Generate regular reports on key performance indicators, financial metrics, and operational data to assess the casino's performance.

● Develop A/B Testing plans for end-to-end Paid media campaigns by applying growth hacking mentality to improve customer engagement

● Support executing content promotions and distribution with digital channels

● Experimenting with new or existing digital channels and trying out new tactics that contribute to a strong ROI

● Analyze the efficiency of each digital channel based on KPIs for continuous improvement

The specific responsibilities and requirements for a Paid Media Specialist in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards.

Salary Php80,000 - Php100, 000

Work Experience Requirements

● At least 3-5 years of experience in Paid Media with hands on experience

● Excellent understanding of customer’s playing behavior as it pertains to the web

● Proven track record

● Must be able to use paid media tools

● Strong experience with Google Analytics or similar tracking tool

● Strong analytical, interpersonal, and communication skills

● Excellent ability to collaborate cross functionally

● Strong ability to prioritize work and projects based on short and long-term needs

● Exceptional verbal & written communication skills, especially the ability to think on your feet

● Must be willing to report onsite in Cambodia

Require Someone skilled in python / C/C++ to work on new products and also support existing AI based products . 

Should be open to learning new frameworks

• Gather and evaluate user requirements in collaboration with product managers and engineers
• Illustrate design ideas using storyboards, process flows and sitemaps
• Design graphic user interface elements, like menus, tabs and widgets
• Build page navigation buttons and search fields
• Develop UI mockups and prototypes that clearly illustrate how sites function and look like
• Create original graphic designs (e.g. images, sketches and tables)
• Prepare and present rough drafts to internal teams and key stakeholders
• Identify and troubleshoot UX problems (e.g. responsiveness)
• Conduct layout adjustments based on user feedback
• Adhere to style standards on fonts, colors and images

Our client a luxury home décor brand. It’s nothing less than a revolution in home décor industry- where technology enables world class home interior design.

JOB DESCRIPTION

Role: Backend Architect

Amagi Background

Amagi is a SaaS platform that lets every content owner deliver their content to consumers anytime, anywhere, to any device. Amagi helps bring entertainment to hundreds of millions of consumers leading the transformation in media consumption. We believe in a connected ecosystem bringing content owners, distribution platforms, consumers and advertisers together to create great experiences.

Amagi grew by 136% last year and is on its way to double itself again this year. The market leader in FAST (Free Ad-supported Streaming TV), it delivers more than 500 media brands to 1500+ end points and is growing exponentially.

Amagi is looking for Software Architects with 8-12 yrs experience in high level & low level design and development of highly scalable software products.

Role reporting into: Director, Streaming TV - Distribution, Analytics & Monetization

Location: Bangalore, India

Key responsibilities include (but are not limited to):

• You will lead a team of talented engineers to build the B2B products and services, as well as necessary frameworks, libraries and primitives to scale & connect our offerings together.
• Architect, design, implement and maintain highly scalable backend systems that can scale to millions of concurrent users in production.
• Derive next generation tools and technologies to support hundreds of high impactful customers on monetization products in production
• Collaborate with the product, business, design and engineering functions to be on top of your team’s deliverables & milestones.
• Timely delivery of highly reliable and scalable engineering architecture, and high quality, maintainable and operationally excellent code for your team.
• Track & monitor team & individual performance, building continuous improvement into the process
• Drive design discussions and code reviews
• Identify and resolve performance and scalability issues
• Hire the top talent for your team and mentor the team members.

Person Specifications

• 8-12 years of software development experience with demonstrated ability to design, build, and deliver complex, successful engineering systems or products efficiently and with high quality.
• Good understanding of technologies and architecture in a highly scalable and available set up.
• Good understanding & expertise with highly transactional, large relational and complex systems
• Strong object-oriented design skills, and an uncanny ability to design intuitive module and class-level interfaces.
• Working knowledge of one or more backend technologies from among Java, Ruby-on-Rails, Python, Golang.
• Well versed with development workflows for distributed systems deployed on the cloud (preferably AWS)
• Establishing and maintaining unit, integration and system test mechanisms in staging, pre-production and production environments

Job Description:

We are looking for a highly capable Node.js developerto optimize our web-based application performance. Collaborating with our front-end application developers, designing back-end components, and integrating data storage and protection solutions.

Full Stack Responsibilities:  Developing and maintaining allserver-side network components.  Ensuring optimal performance of the central database and responsivenessto front-end requests.  Collaborating with front-end developers on the integration of elements.  Designing customer-facing UI and back-end servicesfor various business processes.  Developing high-performance applications by writing testable,reusable, and efficient code.  Implementing effective security protocols, data protection measures, and storage solutions.  Running diagnostic tests,repairing defects, and providing technicalsupport.  Documenting Node.js processes, including database schemas, as well as preparing reports.  Recommending and implementing improvementsto processes and technologies.  Keeping informed of advancementsin the field of Node.js development.

Requirements:  Bachelor's degree in computerscience, information science, orsimilar.  At least two years of experience as aNode.js developer.  Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.  Knowledge of front-end technologiessuch as HTML5 and CSS3, Angular, Reactjs.  Superb interpersonal, communication, and collaboration skills.  Exceptional analytical and problem-solving aptitude.  Availability to resolve urgent web application issues outside of business hours

Experience: 2 to 5 years

Annual CTC: Rupees 6,00,000 to 10,00,000

The person holding this position is responsible for leading the solution development and implementing advanced analytical approaches across a variety of industries in the supply chain domain.

At this position you act as an interface between the delivery team and the supply chain team, effectively understanding the client business and supply chain.

Candidates will be expected to lead projects across several areas such as

• Demand forecasting
• Inventory management
• Simulation & Mathematical optimization models.
• Procurement analytics
• Distribution/Logistics planning
• Network planning and optimization

Qualification and Experience

• 4+ years of analytics experience in supply chain – preferable industries hi-tech, consumer technology, CPG, automobile, retail or e-commerce supply chain.
• Master in Statistics/Economics or MBA or M. Sc./M. Tech with Operations Research/Industrial Engineering/Supply Chain
• Hands-on experience in delivery of projects using statistical modelling

Skills / Knowledge

• Hands on experience in statistical modelling software such as R/ Python and SQL.
• Experience in advanced analytics / Statistical techniques – Regression, Decision tress, Ensemble machine learning algorithms etc. will be considered as an added advantage.
• Highly proficient with Excel, PowerPoint and Word applications.
• APICS-CSCP or PMP certification will be added advantage
• Strong knowledge of supply chain management
• Working knowledge on the linear/nonlinear optimization
• Ability to structure problems through a data driven decision-making process.
• Excellent project management skills, including time and risk management and project structuring.
• Ability to identify and draw on leading-edge analytical tools and techniques to develop creative approaches and new insights to business issues through data analysis.
• Ability to liaison effectively with multiple stakeholders and functional disciplines.
• Experience in Optimization tools like Cplex, ILOG, GAMS will be an added advantage.

We are looking for a Node.js Developer who is proficient with writing API's, working with data, using AWS and capable of applying algorithms mainly machine learning-based to solve problems and create/modify features for our students. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

Responsibilities

• Integration of user-facing elements developed by front-end developers with server-side logic
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection
• Use of algorithms to drive data analytics and features.
• Ability to use AWS to solve scale issues.