- Location(s): Pune
- Job Role: Customer Support Executive
Responsibilities
- Interact with users through a series of actions and answer all queries, and resolve issues via chat.
- Maintain and update records for daily queries and escalation.
- Support the roll-out of new application features.
- Troubleshoot systems, and network problems, diagnosing and solving software issues at users' end.
- Escalate problems that cannot be fixed at tier-one support and update users on the status of problems.
- Assist with high-severity requests or issue escalations as needed.
Requirements
- Must be a graduate in any stream.
- Effective written and spoken English communication skills.
- Must be Articulate and Spontaneous in Active conversations to handle tough situations.
- Ability to recognise the sensitive nature of issues and maintain confidentiality.
- Should be swift in typing speed and grammatically conscious with formal mannerisms in written formats of communication.
- The willingness and curiosity to learn new environments and develop new skills.
- A high degree of intensity, follow-through, and collegiality.
- Strong attention to detail with an ability to organize, prioritize and manage multiple tasks in a timely manner.
- Ability to thrive in high-demand, high-pressure situations.
- Should be flexible in working on the US- Time Zone
About CrelioHealth:
CrelioHealth (formerly LiveHealth) is an IT product company in the Health care domain. We are an almost decade-old IT product organisation.
We are a flourishing, Open & Flexi culture organisation with a youthful team.
We are a group of young enthusiasts who are passionate about building the best line of products in healthcare diagnostics. Our product is LIMS & CRM used for Pathology Labs & Hospitals.
Our Product -
- CrelioHealth LIMS - Web-based LIMS (Laboratory Information Management System) and RIS (Radiology Information System) solution for automating your processes & managing the business better
- CrelioHealth CRM- Patient booking and engagement tool to take patient experience to the next level.
- CrelioHealth Inventory - Online platform to manage your lab inventory, stock, and purchases
Org link - https://creliohealth.in/">https://creliohealth.in/
We are voted as the #14 rank in G2’s List of Best Software Sellers for 2021.CrelioHealth (formerly LiveHealth) is a cloud-based LIS and RIS solution that enables Laboratory staff, doctors, and patients to easily access and manage medical information using the same platform. Find out more at https://creliohealth.com/">https://creliohealth.com/ or get updates on https://blog.creliohealth.in/">https://blog.creliohealth.in CrelioHealth for Diagnostics
https://blog.livehealth.in/">Blog - CrelioHealth for Diagnostics
About Crelio Health
About
CrelioHealth (formerly LiveHealth) is a cloud-based LIS and RIS solution that enables Laboratory staff, doctors, and patients to easily access and manage medical information using the same platform.
We give diagnostic labs the ability to automate their processes at scale, therefore enhancing the patient experience and lowering their overall operating expenses. CrelioHealth encompasses more than a single product or service in its whole. It is an ecology that is driven by the experience. The company's mission is to find a solution to the most basic issue facing the healthcare system, which is the exchange of medical information. We offer a platform for both healthcare practitioners and patients, on which we manage and keep medical records, in addition to a great deal of other functionality.
The economy of India is undergoing a transition toward being more connected and educated. This indicates that individuals have gained the education necessary to make judgments based on accurate information. CrelioHealth's mission is to become the go-to app for managing medical information, linking providers, patients, and physicians on a unified platform.
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Responsibilities:
- Assist in HR administration and operations processes.
- Recruit, interview, and onboard new employees
- Manage employee relations, conflicts, and performance issues
- Develop and implement HR initiatives and programs
- Conduct training sessions and workshops
- Maintain accurate and up-to-date employee records
- Ensure compliance with labor laws and regulations
- Collaborate with management team on strategic HR planning
- Assist in recruitment processes, including sourcing candidates, scheduling interviews, and facilitating the hiring process.
- Coordinate employee onboarding and orientation activities to ensure new hires are integrated effectively into the company.
- Manage employee records and ensure compliance with all relevant regulations and policies.
- Assist in organizing employee engagement activities and events to foster a positive and inclusive work culture.
- Perform other HR-related duties and projects as assigned.
Requirements:
- Bachelor degree in Human Resources, Business Administration, or a related field.
- Proven experience in an HR role, preferably in a startup or fast-paced environment.
- Strong understanding of HR principles, practices, and regulations.
- Excellent communication and interpersonal skills, with the ability to interact effectively with employees at all levels.
- Detail-oriented with strong organizational skills and the ability to manage multiple tasks simultaneously.
- Proficiency in Google Drive, MS Office, and HRIS software.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Proactive and self-motivated with a positive attitude and a willingness to learn.
- Ability to thrive in a dynamic and fast-paced environment.
- Technical background with an HR certification is a plus.
Benefits:
- Competitive salary Opportunities for professional growth and development
- Flexible work hours
- Fun and collaborative work environment
- Opportunity to make a significant impact in a growing startup company
esponsibilities
- Develop new user-facing features
- Build reusable code and libraries for future use
- Ensure the technical feasibility of UI designs
- Optimize application for maximum speed and scalability
- Assure that all user input is validated before submitting to back-end
- Collaborate with other team members and stakeholders
Key Skills
- Should have hands-on experience in advanced JavaScript libraries and frameworks, such as ReactJS, Bootstrap. (ReactJS is Mandatory)
- Proficient in web markup, including HTML5, CSS3
- Good understanding of server-side CSS pre-processing platforms, such as LESS and SASS and experience in building/using REST APIs
- Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
- Good understanding of asynchronous request handling and partial page updates.
- Good understanding of SEO principles and ensuring that the application will adhere to them.
Job Title: iOS Tester
Location: Remote/Work from home✨
Type: Full-Time(8 hrs)/Part-Time(4 hrs)
Experience Level: Entry-Level/Mid-Level/Senior
Application Deadline: 22 may 202
Job pay-5k+2k performance bonus
(Pay depends on performance as well)
About Us:
MemoNeet Private limited is a dynamic and innovative Edutech company focused on delivering cutting-edge mobile applications. We are looking for a detail-oriented iOS Tester to join our team and ensure the highest quality for our iOS applications.
Responsibilities:
* Design and execute test plans and test cases for iOS applications.
* Perform manual and automated testing to identify bugs and ensure performance quality.
* Collaborate with developers and product managers to understand requirements and provide feedback.
* Conduct regression testing and verify bug fixes.
* Report and document bugs and issues clearly and concisely.
* Participate in release processes and contribute to continuous integration and delivery pipelines.
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Note: Please apply only if you are ready to work in the long term and you must think of your own product. We want a core team member, not a regular employee!
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Job Description
Build and maintain bots on Azure platform. Integration with Active directory, WEB API based integration with external systems. Training and Integrate bots as per users’ requirements. Work in line with design guidelines, best practices and standards of bot deliverable. Creative approach to the conversation flow design, human aspects in the bot responses and sentiments
Qualifications
- a) 5 years of experience in software development with clear understanding of the project life cycle
b) Min 2-3 years of hands-on experience in Microsoft Azure Bot Framework , LUIS and other Cognitive services offered by Azure
c) Hands on experience with Machine Learning based chat bots
d) Experience with Azure bot services like Text Analytics etc.
e)Strong database skills and hands-on experience on databases like SQL Server/Oracle - f) Strong experience on Azure Active directory and adaptive cards integration in Chat bot.
- g) Strong experience designing and working with
with service-oriented architectures (SOA) and WebAPIs.
- h) A strong experience on Microsoft Azure, ASPNET / MVC and programming languages such as C# / VBNET
- i) Knowledge of Python and NodeJS is a plus
- j) Ability to design and optimize SQL Server 2008 stored procedures.
- k) Experience with JQuery, CSS3, HTML5 or similar technologies.
- l) Ability to adapt quickly to an existing, complex environment.
Roles & Responsibilities:
Marathi Language is a Must
- Counsel potential Students over a call to inform them about a product and help them in making better career decisions.
- Answer questions about our products or the company.
- Sale as per requirement from the students.
- Direct prospects to the field sales team when needed.
- Maintain Sales reports and update the CRM from time to time.
- Take and process orders in an accurate manner.
- Go the extra mile to meet sales quota and facilitate future sales.
- Keep records of calls and sales and note useful information.
Skills & Requirements:
- 6 months - 2 years of work experience in sales/business development/voice process.
- Excellent interpersonal and communication skills.
- Strong negotiation skills with a proven ability to seek, create, negotiate, and close a deal.
- Solution-oriented with effective problem-solving skills.
- Customer-Centric Approach.
- Positive attitude and Willingness to learn and excel.
Job Role
Full Stack Developer (SDE-2)
Job Description
We are looking for engineers who are passionate about solving complex problems and building next generation products for a global customer base & scale.
Job Responsibilities
- Design, build, and maintain high performance, clean and reusable code.
- On Calls Monitoring the performance of live applications and work on optimising them at the code level
- Clearly understand the requirements, designs and convert them into high quality code.
- Identifying and resolving the bugs and enhancing application performance. Performing unit testing on code
- Collaborating with cross-functional teams to define and design new features
- Staying up to date with new mobile technology trends, applications, and protocols
- Develop a highly scalable and secure cloud-based system for collecting health data and performing analytics.
- Document software and features for internal and external engineering teams
- Collaborate with other groups (QC/testing, algorithm developers, etc.)
Skills/ Experience
- 3 to 8 years of experience in developing ecommerce B2B/B2C products/platforms.
- Engineering or Equivalent Bachelor’s degree preferable from top engineering colleges.
- Expertise in Data Structure, Algorithms & System Design
- Expertise In Java/JavaEE/Spring/SpringBoot/HTML/CSS/Angular/React/Vue JS
- Expertise In Database RDBMS/NoSQL (Solr/REDIS/MongoDB/RabbitMQ/Kafka etc)
- Good understanding In GCP/AWS/DevOps/SRE/On-Calls.
- Good understanding of AI/ML/Data Science Algorithms.
- Able to work and thrive in a fast-paced, rapidly changing work environment
- Should have excellent communication skills, with an ability to convey ideas clearly & precisely
- Must have leadership skills & a good team player
- Must be pro-active & a self-starter
We are seeking a highly skilled and experienced Android developer to join our dynamic development team. In this role, you will be responsible for designing, developing, and maintaining high performance for Android platforms.
Responsibilities:-
- 1+ years of technical experience with Android.
- Good understanding and proficiency in Java/Kotlin.
- Strong knowledge of Android SDK, frameworks, and development patterns.
- Experience with Rest APIs integration.
- Implement testing procedures to identify bugs.
About the Role
We operate in an industry where parents are constantly seeking information for the education or parenting of their kids. Thereby a parent must always get the right information on priority when researching online. We are hence looking for an SEO and content specialist who can enable us to become the top-ranked site in this sector in India.
What you will do
- Perform ongoing keyword discovery, expansion, and optimization
- Research and implement On page and Off page optimization recommendations
- Research and analyze competitor advertising links
- Develop and implement link building strategy
- Work with the development team to ensure SEO best practices are properly implemented on newly developed code
- Work with editorial and marketing teams to drive SEO in content creation and content programming
- Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.
- Up-to-date with the latest trends and best practices in SEO
What you will need
- Minimum a Bachelor's degree in Engineering, master’s degree is preferred
- Proven 4+ years of SEO experience
- In-depth experience with website analytics tools (e.g, Google Analytics, NetInsight, Omniture, WebTrends, Search Console, SEMrush)
- Working knowledge of HTML, CSS, and JavaScript development and constraints
- Knowledge of ranking factors and search engine algorithms
- #hustle
What you will get
- Ground-level view of building out a global EdTech company that is going to impact hundreds of thousands of lives
- Be a part of the core team that drives the growth of the company
- Phenomenal work environment, with massive ownership and great growth opportunities
Location
Mumbai (office)