
Bachelor’s degree in Computer Science, IT, Engineering, or a related field.
1+ years of experience in a customer-facing technical support role.
Hands-on experience with *Zendesk* and *Jira* for managing and tracking issues.
Proficiency with *API testing tools like Postman*.
Experience writing clear and actionable *Root Cause Analysis (RCA)* documents.
Strong understanding of *SLA management* and escalation workflows.
Excellent communication skills with the ability to translate technical jargon into simple language.
Familiarity with cloud platforms or server-side troubleshooting is a plus, creating troubleshooting guide etc
Willingness to work in a *24/7 on-call rotation* as needed.

About TopGrep Tech Private Limited
About
Company social profiles
Similar jobs
Skills:
Design and build web applications with React and TypeScript, ensuring high-quality and responsive
user interfaces.
Write unit tests and integration tests using Jest to ensure code reliability, performance, and
scalability.
Ensure performance optimization, code modularity, and maintainability of applications


Hi,
This is Prashant, a Senior Recruiter from Triunity Software Inc. a leading staffing organization.
Title: Staff Software Engineer with Cloud & Healthcare Experience (Need Local Candidates)
Job Location: Hyderabad, India, Hybrid with 3-days a week at our Offshore location
Job Summary:
Responsible for full stack software definition, development and maintenance for cloud-based software applications used in healthcare. Specifically, responsible for all external interfaces with the cloud applications. Work closely with the Cloud Engineering team, Project leaders to define requirements, develop code and conduct unit and system-level tests for the software you develop.
Job Responsibilities (but not limited to):
· Work closely with Cloud Engineering team members in architecting and designing cloud- based solutions.
· Ultrasound DICOM and Electronic Medical Record (EMR) interfaces.
· OAuth and Single Sign-on (SSO) interfaces with cloud applications.
· Workflow engine that automates and manages workflows in the applications.
· Assist in the architecture, design, and deployment of the full stack product.
· Build software that meets HIPAA and Cybersecurity requirements for medical products.
· Be part of a small, cross-functional product team working alongside product managers, design engineers, clinical engineers and software engineers.
· Meet all Quality Management System (QMS) requirements for design, development, testing and product release.
Minimum Education/Experience:
· Bachelor’s degree in computer science or Equivalent
· 10+ years of software development experience with Python, Django and TypeScript/JavaScript.
· Experience with Terraform, CI/CD and AWS.
· Familiarity with medical imaging and interface protocols used in healthcare including DICOM, HL7, FIHR, LDAP and Single Sign-on (SSO) if preferable.
Thanks & Regards
Prashant Rathore |Sr.IT Recruiter| Triunity Software Inc.

Urgent Hiring!!!
We are looking for Android Developer
Job Description:
- 0.6 month+ years of experience in developing Android applications
- Proficiency in Java, Kotlin, or C++.
- Ability to easily use Android Studio, including the Android SDK.
- Prior experience as an Android Developer will be advantageous.
- Excellent coding and proofreading skills.
- Ability to manage your workload with minimal supervision
- Proofreading your code and correcting mistakes before each app is released.
- Collaborating with UI and UX Designers, as well as Software Testers, to ensure that each app is presentable and in perfect working order
Openings: 5 position
Experience: 0.6 to 2 years
Location: Surat (onsite & full-time only)
Thanks!
Role: QA LEAD
Experience: 8 – 9 years
Responsibilities:
- Manual and Automation testing,
- ETL Testing, Basic SQL queries, API testing using Postman, Selenium-Java/Python, Develop Automation Framework experience from scratch
- At least 2 -3 years of Automation testing experience on Selenium or Cypress hands on experience in any Low-code Test Automation tool
- Manufacturing domain knowledge, Product testing, Agile/Scrum, Azure/JIRA, Katalon Studio (or any record and playback testing tool)
- GitHub,hands-on, Docker hands on experience
- Lead QA team and work as an individual contributor
- Reporting to QA Manager/Release Manager
- Team Management, Provide Trainings to team, Functional KT
- Test Plan, Test Scenarios, Test Case draft, Review
- Send Weekly QA Status report to stakeholders
- Send QA summary report on every release
- Prepare UAT Release notes
- UAT testing, Bug Triage, Regression testing
- Good in Test Effort Estimation
- Self-Driven
- Excellent communication and critical thinking skills.
- Expert in Agile Project Methodology using Azure DevOps board for bug management applied to product/project development.
About the role:
- Around 8-9 years of experience in QA testing that includes around 2 years as a QA Lead and extensively involved in Test Planning Creation, developing & executing test cases, reviewing and monitoring progress, planning & managing dependencies, risks and resources, schedules, estimates, test reports in Telecom domains.
- Experience with functional and automated testing on web application
- Good understanding of Software Development Life Cycle (SDLC) and all stages of QA and Defect Life Cycles
- Experience with Agile software development (Scrum)
- API testing
- Experience in both manual and automation testing with Selenium (Java/Python)
- Strong experience with executing stored procedures for ETL and SQL queries to perform the Database testing.
- Experience working on Reports data validation.
- Experience in developing test plans, test cases, defect logging.
- Actively involved in GUI, Functional, Integration, System, Regression, E2E testing, Post Validation Test, User acceptance, and Database testing
- Familiarity of Quality Assurance standards, processes methodologies and strategies
- Strong in analysing business requirements and specifications and development of test plans, test scripts, test cases and executing them
- Experience in leading a testing team, assigning, and tracking tasks provided to team members
- Self - motivated, team-oriented individual with strong problem-solving abilities
- Good to have – Experience in testing AI based web application
- Work with Release Manager to make sure Release process is followed in all the phases of SDLC and defined checkpoints, entry and exit criteria are met
Responsibilities
- Identify new sales opportunities and handle inbound calls to follow up
- Make cold calls and emails to explore sales opportunities
- Achieve quarterly milestones and close sales
- Regularly study accounts and identify important players
- Collaborate with digital marketing/ other teammates and to work towards closing deals
- Maintain a detailed database with all information on the prospects
- Provide product demos and participate in events, etc.
Requirements
- Prior experience as an Inside Sales Representative in B2B/B2C space
- Should have done a similar role in the past with a Software company, with at least 1+ years’
- experience in Technology/ SaaS product Sales
- Strong sense of communication in English is mandatory and phone skills
- Preferably an MBA or an Engineer (not a must though)
- Great sales acumen with excellent communication and presentation skills
- Go-getter, or a self-motivated person
- B2B / B2C outbound cold calling experience is an added advantage, preferably in APJ and Middle East market
- Responsible for the product engineering road map, quality assurance, and various services organizations.
- Responsible for delivering high-quality software products, on time and within budget.
- Work with the CTO, Directors, PM, and Business to develop a long-term product plan, products and manage the release planning cycles for all products
- Responsible for managing the staffing requirements and skillsets for the Customer Interaction Team, assuring that sub-teams are staffed with sufficient skilled resources and meeting product deliverables.
- Responsible for developing and managing a skills escalation and career trajectory path for the product engineering organization.
- Responsible for implementing tools and processes to optimize product engineering throughput and quality.
- Ensuring that key milestones are met and that solutions delivered are of the highest quality possible
- Delivery on project timelines emphasis key deliverables
- Ensure legacy application platform and a stable production environment.
- Ensure controlled releases to production, with amongst other measures, stringent code reviews from standards and performance perspectives. Use metrics to demonstrate success.
- Decisive with team decisions and lead and support the team
- Understand all products with their interrelationships and collective relevance to business and ensure appropriate availability and stability to the Business.
- 7-10 Yrs/Industry -Internet/ Educational Qualification - B.Tech (Computer science mandatory) from prem. institute
Experience & Skills Required
- Excellent communication skills, fluent English - Communicates effectively in all situations and creates an environment of open and effective communication.
- Strong decision-making skills, metric-driven operations, and ability to motivate and maximize productivity in a fast-paced environment
- Knowledge of various Development practices and programming languages
- Ability to work with multiple levels in the organization with key business holders
- Preferred if has past experience around Customer Account Mgmt System.
- Preferred if worked Supply - Chain Model.Specifically around Demand and different dimension of demand generation and management
- Excellent with Tech Stack like Java
- Should have awareness of best practices for Software development
- Should be keen on delivering a top-notch product.
- 9-15 years of software development experience, with managerial capacity

- Building reusable components and front-end libraries for future use
- Translating designs and wireframes into high-quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Experience with popular React.js workflows (such as Flux or Redux)
- Familiarity with newer specifications of EcmaScript
- Experience with data structure libraries (e.g., Immutable.js)
- Knowledge of isomorphic React is a plus
- Familiarity with RESTful APIs
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Ability to understand business requirements and translate them into technical requirements
- A knack for benchmarking and optimization
- Ability to work through new and difficult React Native Issues and contribute to libraries as needed.
- Ability to create and maintain continuous integration and delivery of React Native applications.
- To appoint Block Sales Manager in their respective Districts.
- To manage sales operations in assigned district to achieve revenue goals.
- To supervise sales team members on daily basis and provide guidance whenever needed.
- To identify skill gaps and conduct trainings to sales team.

