Customer Support Engineer

Responsibilities:

● Execute campaigns on Facebook, Google Ads & other portals to drive growth.

● Work on optimization of campaigns through lever like CTR, conversion rate, average order value, etc.

● Analyzing & Reporting of Data & executing changes based on learnings.

● Coordinate with the design team to ensure campaign implementation. ● Planning & Testing of creatives & Audiences.

● Work on creatives & communication for the ads on various portals.

Must Haves: -

● Experience: 1.5 - 2 years in Performance Marketing

● Good written and verbal communication skills.

● Knowledge of Microsoft Excel

Opportunity Summary

We are looking for an enthusiastic engineer with experience building Salesforce AppExchange apps to lead the development of Salesforce connectors for our marketing technology products.

What would you do?

·      Take a lead role in the design and implementation of Shopify connectors for our marketing products.

·      Collaborate with stakeholders in establishing application requirements, determining features, creating customer-friendly solutions, and determining support needs and performance requirements. 

·      Plan, design, develop, test, and deploy software to satisfy these requirements. 

·      Work according to the agile programming application development methodology adhered to including test-first, iterative development, and continuous re-prioritization.  

·      Support the maintenance of our hosted technology solutions. 

·      Work with other team members in accomplishing group objectives and participating in code reviews. 

·      Ensure timely and robust implementation of the company’s development plans.

·      Ensure that all relevant parties are kept up to date on progress of projects and give feedback on an ongoing basis. 

·      Contribute to the review, selection, and adoption of proprietary tools and technologies. 

·      Use specialist knowledge and experience of information technology to provide technical advice and vision.

Technical Skills

The following skills are needed for this role.

Experience

·      3+ years’ experience in web application design and development 

·      Bachelor’s Degree in relevant discipline or equivalent experience 

Primary Skills

·      Strong background in Front-end technologies – HTML, CSS, JavaScript, React, Angular, etc. 

·      Experience with node.js

·      An understanding of User Experience and a background in building intuitive interfaces. 

Secondary Skills (nice to have)

·      Experience with Shopify integrations.

·      Experience building native apps for other platforms.

·      Experience with Salesforce APEX, VisualForce, SOQL, etc.

·      AWS ecosystem and tools, particularly developing for serverless environments. 

·      Any experience with other languages will be beneficial.

Soft Skills

·      Thrives collaborating in a team environment with a diverse range of people.

·      Passionate about delivering an amazing customer experience.

·      Able to have a change of mind, and able to change the minds of others.

·      Writes clearly and concisely.

·      Capable of working without a company office, with a fully remote team.

Growth Skills

·      Possesses a good work ethic; a self-starter with a desire to grow.

·      Always looking for better ways to get the job done.

The Role:  Salesforce Architect ­for Asset Management Company

Experience:  6 Years – 10 Years

Certifications: Minimum 4 Salesforce Certification

Job Location: Kamla Mills, Lower Parel, Mumbai

Mode: 5 days’ work from office

Relocation Provided: No

We are looking for

·      A seasoned professional with deep experience in designing and architecting applications using Salesforce as a software and as a platform, including integrating Salesforce applications with other platforms and applications

·      Proficiency in integration development including in MuleSoft

·      Deep experience in running discoveries, capturing requirements, assessing product/ platforms for fit, conducting fit-gap analysis, platform/product selection, determining total cost of ownership, designing the solution, defining entities and entity relationships, estimating complexity and effort, leading implementation, managing product quality and code libraries, deployment, application-level reporting and integration

·      An Architect who has expertise in agile and distributed agile delivery and has built/ implemented custom and packaged applications

·      Experience in end-to-end product requirement/ backlog management of both in-house and vendor applications, including ownership of all assets (data dictionaries, data controls, profiles and permission sets, config workbooks, TDDs, FRDs/ BRDs, reusable code, DevOps framework, QA metrics)

·      Experience in application audits, application modernization, re-platforming, re-factoring/ containerization, enhancements and support

·      Strong design thinking approach supported by methodology and toolsets throughout the development cycle; test driven design expertise

·      Expertise in handling cross functional stakeholders, alliances and vendors; has designed and managed centre of excellence and digital governance

·      A servant leader who is committed to design and delivery excellence through investment in the team

·      An expert who is able to engage with stakeholders and translate vision to digital outcomes

·      Proficiency in Force.com, Sales Cloud, Service Cloud, Financial Services Cloud, Community Cloud, Einstein and Tableau. Experience in Java, JavaScript and XML

·      Technical capabilities including Apex, Triggers, Batch Apex, Visual Force, Lightning Framework and Lightning Components

·      Knowledge of ERP, CRM, e-commerce applications design and integrations with Salesforce

·      At least 4 Certifications from among:

·      Certified Salesforce Administrator/ Advanced Administrator

·      Certified Platform App Builder

·      Sales Cloud Consultant

·      Service Cloud Consultant

·      Platform Developer II

·      Salesforce Data Architecture and Management Designer

·      Integration Architecture Designer

·      Application Architect

·      System Architect

The Role requires you to

·      As the lead for in-house development, you will be required to analyse, design/ architect, configure, develop, review, test and deliver quality applications on the Salesforce platform

·      Define and implement the DevOps processes and activities

·      Manage an internal development team; simultaneously manage integrations with other internal programs and third-party applications

·      Identify areas for optimisation, transformation, assess change required and drive change through to implementation

·      Play a key role in cloud migration strategy with focus on single/multi cloud, best possible tools/service on cloud, design architecture

·      Be able to leverage DevOps environment like Jenkins, GitHub/ Bitbucket, SonarQube, Checkmarx, etc. to deploy/orchestrate the models

·      Ensure adherence to IT Control Policies throughout design, development and testing and incorporate Corporate Architectural Standards into application design specifications

·      Partner with the cross-functional teams/line of business to discover, design, build, test and deploy solutions

·      Establish and adhere to highest standards on design, code build, test, deploy, supported by processes and tools

·      Formulate a technology vision and strategy for the firm, to ensure we are updated with new technologies and systems

·      To be a great listener, have strong reasoning skills and articulate with clarity

Technical Experience

·      T-Shaped/Broad skilled software development professional with deep skills in certain areas such as coding, project management, testing and/or analysis

·      Experience with Agile programming techniques such as test-driven development

·      Hands on experience with platforms such as AWS, Azure, Salesforce

·      Experience of integration approaches and platforms including MuleSoft

·      Experience of Informatica, Talend, Hadoop, etc.

·      Experience with programming languages like Python, Java, SQL and Cloud technologies

Desired certifications

·      Solution architect certification for one or more platforms including Salesforce, AWS, Azure

·      Certified integration architect on one more platform including Salesforce, AWS, Azure

·      Certified Scrum Master

·      Certified Product Owner

Lifespark is looking for individuals with a passion for impacting real lives through technology. Lifespark is one of the most promising startups in the Assistive Tech space in India, and has been honoured with several National and International awards. Our mission is to create seamless, persistent and affordable healthcare solutions. If you are someone who is driven to make a real impact in this world, we are your people.

Lifespark is currently building solutions for Parkinson’s Disease, and we are looking for a ML lead to join our growing team. You will be working directly with the founders on high impact problems in the Neurology domain. You will be solving some of the most fundamental and exciting challenges in the industry and will have the ability to see your insights turned into real products every day

Essential experience and requirements:

1. Advanced knowledge in the domains of computer vision, deep learning

2. Solid understand of Statistical / Computational concepts like Hypothesis Testing, Statistical Inference, Design of Experiments and production level ML system design

3. Experienced with proper project workflow

4. Good at collating multiple datasets (potentially from different sources)

5. Good understanding of setting up production level data pipelines

6. Ability to independently develop and deploy ML systems to various platforms (local and cloud)

7. Fundamentally strong with time-series data analysis, cleaning, featurization and visualisation

8. Fundamental understanding of model and system explainability

9. Proactive at constantly unlearning and relearning

10. Documentation ninja - can understand others documentation as well as create good documentation

Responsibilities :

1. Develop and deploy ML based systems built upon healthcare data in the Neurological domain

2. Maintain deployed systems and upgrade them through online learning

3. Develop and deploy advanced online data pipelines

Job Title: WordPress Developer

Job Purpose: We are looking for a WordPress Developer responsible for both back-end and front-end development including creating and customizing WordPress Themes and Plug-ins.

Experience: 3 - 4 Years

Qualification: Any IT Graduate

Responsibilities:

• Understanding WordPress Development and building custom solutions for our clients.

• Working with Themes, Plug-ins, and customization as needed.

• Integrating WordPress Plug-ins, APIs, and third-party apps.

• Developing, Testing, and troubleshooting across multiple browsers and devices.

• Contributing in all phases of the development lifecycle.

Skills Required:

• Must be proficient in English communication.

• Should be able to execute web development projects single-handedly.

• Experience in WordPress frontend and backend development.

• Strong working Experience in Theme/Plugin customization.

• Strong experience in WooCommerce customization.

• Good Knowledge in PHP, MYSQL, HTML5, CSS3, JavaScript, jQuery and AJAX.

• Knowledge of other page builders like – Elementor, Divi, etc

• Good understanding of version control like GIT.

About Company:

Nyusoft Solutions LLP is a Software development organization with a highly dynamic team of 80+ skilled Designers, Developers, Quality Analysts, Business Analysts, and Project Managers. At Nyusoft, we have set a benchmark in the minds of our customers for delivering quality solutions. We believe in breaking the stereotypes and constantly strive to deliver better quality with each delivery. Currently, we have our team based in India, USA and Australia. We have served customers across the globe and we have a strong customer base in many countries including India, Australia, the UK, USA, Ireland, Canada, the Philippines, and others. We offer exceptional assistance in technology-related issues both onshore and offshore. We are skilled in replenishing premium services in software solutions and are flourishing with an extensive range of utilities in the industry. We have worked on 500+ projects across industries.

Our work speaks for itself https://www.nyusoft.com/portfolio/

For more details: http://www.nyusoft.com

We are looking for an enthusiastic Business development executive to join our team with great communication skills.

Roles & Responsibilities

• Develop business for the company’s design and development services.
• Creating and implementing strategic sales plans
• Generate new business contacts, collaborating with them from initial contact to contract finalization.
• Building relationships with prospective clients and maintaining consistent contact with the existing ones.
• Build customized proposals that cater to clients' need
• Responding to potential clients with queries.
• Ability to identify challenges for targeting clients and resolve them.
• Develop and maintain a database of contacts, activities, and outcomes.

What will make you stand out to us

• BBA or MBA in any discipline ( MBA Marketing Preferred )
• Experience Required: 0-1 years 
• Proficient in English (Spoken + Written)
• Great communication and interpersonal skills 
• Up-to-date with the latest sales trends and practices
• Ability to work in a deadline-driven environment
• Excellent team spirit and positive perspective
• Attention to detail is paramount
• Strong negotiation & presentation skills
• Ability to manage objections and manage time effectively

• Target setting and managing delivery of business targets, in-line with the business and service benchmarks
• Sign partnerships for the company towards growing business or enhancing product bouquet
• Large client closures and relationship management
• Work closely with the Product & Marketing teams to develop and implement PayGlocal’s go-to-market strategy
• Recruit & develop the team to achieve maximum productivity
• Understand the market and strategize merchant acquisition

• 5+ years of software development experience including 4+ years of deep, hands on experience in building highly scalable web-based backend applications using Java and Spring ecosystem
• BE/BTech in Computer Science or a related field or equivalent practical experience
• Great problem-solving skills with solid data structures and algorithms knowledge
• Has extensively used the Spring ecosystem – Spring Boot, REST API Development, ORM tools like Hibernate
• Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)
• Profound insight of Java and JEE internals (Class loading, Multi-Threading, Memory Management, Transaction management etc)
• Experience of coaching and mentoring junior developers with good delegation and time-management skills
• Implemented CI/CD in any of the projects done
• Strong understanding of Agile and Lean software development processes and practices
• Excellent knowledge and hands-on experience of Elastic Search
• Has designed relational databases; conversant with SQL
• Knowledge of Jenkins/ Docker and Devops
• Knowledge of Redis or similar technology
• Worked with some or all of these AWS services: EC2; lambda; SQS/SNS; Elastic Search, Transcoder
• Understanding and experience of building services and applications using principles of service-oriented architecture, preferable using REST or SOAP
• Contributed in the creation of end-to-end automation tests (functional or non-functional)
• Worked with WebSocket, Push notifications etc

• Experience in ELK stack
• Knowledge of Video tools like FFMPEG, Wowza / Node Media Streaming
• Understanding of different video formats, streaming, CDN etc
• Understanding of Machine Learning Models, Pipelines etc

Why join the navy when you can be the pirate?

Get onboard this ship & let's make KYC and onboarding easier than ever!

We want to ensure that our tech is successfully consumed by end users easily.

We are looking forward to work with you.

We would love to have you for the following reasons :

• Strong hold in python based backends such as Flask & Django
• Knowledge of backend principles, patterns, and best practices
• Aware of the open-source ecosystem and the libraries available.
• Proficient understanding of Git
• Must have written Unit, Integration and UI Test Cases
• Understanding of Cloud hosting (AWS,Azure) principles and interface guidelines
• Experience in working with distrubuted data using REST APIs, JSON and other technologies
• Potential interns with experience in containers will hold an advantage.
• Experience in Kafka & ELK will be an advantage.
• Experience of 1-2 years.