Customer Support Engineer

What we Require

We are recruiting technical experts with the following core skills and hands-on experience on

Mandatory skills : Core java, Microservices, AWS/Azure/GCP, Spring, Spring Boot

Hands on experience on : Kafka , Redis ,SQL, Docker, Kubernetes

Expert proficiency in designing both producer and consumer types of Rest services.

Expert proficiency in Unit testing and Code Quality tools.

Expert proficiency in ensuring code coverage.

Expert proficiency in understanding High-Level Design and translating that to Low-Level design

Hands-on experience working with no-SQL databases.

Experience working in an Agile development process - Scrum.

Experience working closely with engineers and software cultures.

Ability to think at a high level about product strategy and customer journeys.

Ability to produce low level design considering the paradigm that journeys will be extensible in the future and translate that into components that can be easily extended and reused.

Excellent communication skills to clearly articulate design decisions.

We are looking for an SEO Specialist with a minimum of 1 year experience to join our Digital Marketing Team. 

We expect the candidate to be self-driven to find new initiatives for driving SEO growth of our clients.

Key Responsibilities & Expectations:

a) Conduct Keyword Research and SEO Audits to identify opportunities for website optimization

b) Optimize On-Page SEO Elements (Meta Tags, Headings, Internal Linking, etc.)

c) Expertise in Link Building efforts to improve Domain Authority (DA)

d) Expertise in using Google Analytics + Search Console + SEMRUSH for Website SEO Data Analysis

e) Staying updated with SEO Best Practices and Algorithm updates

f) Writing SEO-friendly Blogs

Required Skills & Qualifications:

a) Min. 1 Year of experience in an SEO role

b) Strong understanding of SEO Fundamentals (on-page, off-page, and technical)

c) Must possess strong English language proficiency, both written and spoken

Inncircles Technologies is a problem-solving company. With powerful data management capabilities and AI-driven algorithms, we have developed a construction management platform named Inncircles Arena, a one-stop solution for managing any construction project.

Inncircles Arena can help construction industry owners, builders, general contractors, and specialist contractors to improve construction management operations efficiency and project management. The application runs on a cloud-based platform and offers a complete range of tools to gather field data through a user-friendly interface and mobile applications.

Due to the software's modern, user-friendly design, users can access project information from any location through mobile and web applications. Collaboration tools are integrated into each feature to facilitate effective coordination and ensure all teams are on the same page.

With highly configurable features, products, solutions, and services, we aim to make digital transformation easier and more simplified for construction companies.

Why should you join our team?

• 100% growth with diverse experience working with international clients
• Exposure across media & digital channels
• Dynamic learning curve across Global Landscape
• A part of a young team, ready to experiment together

About the Role

We are looking for a Quality Analyst with strong skills in Manual Testing and Web Automation to join our growing team. The ideal candidate will be passionate about delivering high-quality software products, adept at identifying bugs, and ensuring seamless functionality across applications.

Key Responsibilities

●      Design, develop, and execute manual test cases for web applications and APIs.

●      Create, maintain, and enhance web automation test scripts using industry-standard tools and frameworks.

●      Collaborate with cross-functional teams (Developers, Product Managers) to ensure quality at every stage of development.

●      Perform regression testing, smoke testing, sanity testing and end-to-end testing for new releases.

●      Use Jira for defect tracking and reporting, ensuring clear communication of bugs and their statuses.

●      Work with Git for version control and participate in code reviews related to test scripts.

●      Integrate and maintain test execution pipelines using Jenkins (CI/CD).

●      Conduct performance and load testing using JMeter, identifying bottlenecks and providing actionable insights.

●      Perform basic database testing with MongoDB, validating backend data integrity.

Requirements

●      BE/B.Tech/BCA degree in Computer science, Engineering, or a related field.

●      1–3 years of experience in Manual Testing and Web Automation Testing.

●      Strong analytical and problem-solving skills with keen attention to detail.

●      Good understanding of SDLC, STLC, and Agile methodologies.

●      Excellent communication and collaboration skills.

●      Hands-on experience with Selenium/Playwright or similar web automation tools.

●      Knowledge of Programming languages (Python, Java, JavaScript and TypeScript).

●      Proficiency in Jira for bug tracking and project management.

●      Basic knowledge of Git for version control.

●      Familiarity with Jenkins for CI/CD pipelines.

●      Understanding of MongoDB for basic data validation.

Good to Have

●      Exposure to API testing tools (e.g., Postman, Rest Assured).

●      Experience in Performance Testing using JMeter.

●      Familiarity with cross-browser and cross-platform testing.

Job Title: (Generative AI Engineer Specialist in Deep Learning)

Location: Gandhinagar, Ahmedabad, Gujarat

Company: Rayvat Outsourcing

Salary: Upto 2,50,000/- per annum

Job Type: Full-Time

Experience: 0 to 1 Year

Job Overview:

We are seeking a talented and enthusiastic Generative AI Engineer to join our team. As an Intermediate-level engineer, you will be responsible for developing and deploying state-of-the-art generative AI models to solve complex problems and create innovative solutions. You will collaborate with cross-functional teams, working on a variety of projects that range from natural language processing (NLP) to image generation and multimodal AI systems. The ideal candidate has hands-on experience with machine learning models, deep learning techniques, and a passion for artificial intelligence.

Key Responsibilities:

·        Develop, fine-tune, and deploy generative AI models using frameworks such as GPT, BERT, DALL·E, Stable Diffusion, etc.

·        Research and implement cutting-edge machine learning algorithms in NLP, computer vision, and multimodal systems.

·        Collaborate with data scientists, ML engineers, and product teams to integrate AI solutions into products and platforms.

·        Create APIs and pipelines to deploy models in production environments, ensuring scalability and performance.

·        Analyze large datasets to identify key features, patterns, and use cases for model training.

·        Debug and improve existing models by evaluating performance metrics and applying optimization techniques.

·        Stay up-to-date with the latest advancements in AI, deep learning, and generative models to continually enhance the solutions.

·        Document technical workflows, including model architecture, training processes, and performance reports.

·        Ensure ethical use of AI, adhering to guidelines around AI fairness, transparency, and privacy.

Qualifications:

·        Bachelor’s/Master’s degree in Computer Science, Machine Learning, Data Science, or a related field.

·        2-4 years of hands-on experience in machine learning and AI development, particularly in generative AI.

·        Proficiency with deep learning frameworks such as TensorFlow, PyTorch, or similar.

·        Experience with NLP models (e.g., GPT, BERT) or image-generation models (e.g., GANs, diffusion models).

·        Strong knowledge of Python and libraries like NumPy, Pandas, scikit-learn, etc.

·        Experience with cloud platforms (e.g., AWS, GCP, Azure) for AI model deployment and scaling.

·        Familiarity with APIs, RESTful services, and microservice architectures.

·        Strong problem-solving skills and the ability to troubleshoot and optimize AI models.

·        Good understanding of data preprocessing, feature engineering, and handling large datasets.

·        Excellent written and verbal communication skills, with the ability to explain complex concepts clearly.

Preferred Skills:

·        Experience with multimodal AI systems (combining text, image, and/or audio data).

·        Familiarity with ML Ops and CI/CD pipelines for deploying machine learning models.

·        Experience in A/B testing and performance monitoring of AI models in production.

·        Knowledge of ethical AI principles and AI governance.

What We Offer:

·        Competitive salary and benefits package.

·        Opportunities for professional development and growth in the rapidly evolving AI field.

·        Collaborative and dynamic work environment, with access to cutting-edge AI technologies.

·        Work on impactful projects with real-world applications.

• Design, build, and maintain efficient, reusable, and reliable Flutter code to develop feature-rich, high-performance mobile applications for Android and iOS platforms.

Collaborate with designers to implement visually stunning and responsive user interfaces, ensuring an excellent user experience across various devices and screen sizes.

• Integrate mobile applications with backend APIs and services to facilitate seamless data exchange and ensure smooth app functionality.

• Identify and resolve bugs, performance issues, and other problems that may arise during the development process or in the live applications.

• Continuously optimize application performance and enhance the user experience by employing efficient algorithms and techniques.

• Stay up-to-date with the latest trends, tools, and technologies related to mobile development, particularly within the Flutter ecosystem, and apply them to improve development processes and outcomes.

Requirements

• Minimum 4 years of professional experience in mobile app development, with a focus on Flutter.

• Proven expertise in developing robust and complex mobile applications using the Flutter framework.

• Solid understanding of mobile app development concepts, including UI/UX design, offline storage, threading, and performance optimization.

• Strong proficiency in Dart programming language, along with a good understanding of object-oriented programming (OOP) principles.

• Familiarity with RESTful APIs and experience in integrating mobile applications with backend services.

• Strong communication skills to collaborate effectively with team members and clients.

Responsibilities

• The successful candidate must have hands-on testing experience on any web application (Any Architecture) and should have in-depth knowledge on the architecture of current/previous projects.
• The successful candidate must have hands-on testing experience on testing UI / Front End on different configurations of browsers.
• The successful candidate must have excellent knowledge on Testing Methodologies & defect Management systems
• The successful candidate must have Good knowledge on CRM domain
• The successful candidate will need to work closely with other teams in IT including Business Solution Analyst, Engineering & Release Management,
• The successful candidate will be responsible for collaborating with other engineers and project stakeholders on the test case Sign off, test case execution and test reporting of solutions and integrations.
• The successful candidate will be responsible for functional, integration and system testing the integrations using the appropriate technology/tools. They will work closely with the Engineering team to validate their integration, and with Operations to investigate, troubleshoot, and address production issues.

Requirements

• Minimum 3 to 5 + years Experience in Web Application Testing on multiple configurations of browsers
• Knowledge of Database (any) and ability to write SELECT queries with ease.
• Experience on testing web services is an advantage.
• Proven track record of designing test plans and test cases and executing the integration projects on the Force.com platform
• Adhere to STLC standards.
• Excellent in communication skills & a good team player.
• Quality Certifications would be advantage.
• Knowledge of validating, and troubleshooting XML schemas.
• Knowledge on Performance / Security tools is an advantage.
• Experience with Test management tools (i.e JIRA), test automation (i.e QTP , Selenium) and defect tracking tools (JIRA)

Desirable Skills

• Prior experience with any marketing automation tool, such has Hubspot, Eloqua, Exact target, Adobe Campaign, Adobe MArketo will be a advantage.
• Hands on experience on OOB solution testing, Cloud Based testing
• Adobe Marketing cloud product knowledge
• Hands-on experience on testing workflow based applications with keen attention to integration between various systems.
• Hands on Experience on Automating web applications will be an advantage.
• Knowledge on any automation tool that can be used on CRM Applications is a desirable;

• Strong programming skills in JavaScript.
• Experience with ReactJ, frontend frameworks like bootstrap, Jquery.
• Good knowledge in HTML5, CSS, CSS3 and Object Oriented concepts
• Experience in working with RESTful APIS.
• Experience with HTTP, HTTPS and WebSockets.
• Knowledge in version control- Git, Subversion.
• Exposure to OWASP standards and guidelines.

• Administration and Support for Azure DevOps Server/Services
• Migration from Azure DevOps Server to Azure DevOps Services (SaaS)
• Process Template Customization and Deployment model
• Migration, Upgrade, Monitor, and Maintenance of ADS Instance
• Automation using REST API to build Extensions and Custom Reporting
• Expert in all Modules of Azure DevOps Server/Service (Work Item, SCM/VC, Build, Release, Test, Reporting Management)"

• CICD Orchestration tools and other SCM/VC tools

• Microsoft MCSD Application Lifecycle Management certified
• A bachelor or master degree with a minimum of 6 years relevant work experience in Azure DevOps Server/Services (SaaS)
• Good communication skills
• Strong knowledge of application lifecycle workflows and processes involved in the design, development, deployment, test, and maintenance of software systems in the Windows environment
• Visual Studio and the .NET Framework experience is required "

• Administration and Support for Azure DevOps Server/Services
• Migration from Azure DevOps Server to Azure DevOps Services (SaaS)
• Process Template Customization and Deployment model
• Work with the user community to adopt new features, enable new use cases, and help resolve any issues
• Create customizations and tools to help support the team’s needs (PM, Dev, Test, & Ops)
• Take the lead in the validation of the application.
• Monitor the health of the solution and take proactive steps to ensure reliable availability and performance
• Manage patches and updates for tooling solutions and related hosting environments including the operating system
• Automate the process for Maintenance"

• 10+ years developing and designing software products, and demonstrated experience with full software development lifecycle, ideally in a regulated industry
• Strong computer science fundamentals in OOAD, design patterns, data structures, and algorithms
• Fluency in a high-level object oriented programming language (e.g. Java, C#, Golang, C++)
• Strong understanding of professional software engineering best practices for the full SLDC including coding standards, code reviews, source control, build processes, testing, and operations.
• Experience designing and developing scalable, highly available distributed systems / services
• Expertise with services and microservices solution design and delivery covering API design, containerization, and application integration / messaging.
• Expertise with design and delivery of cloud native solutions on any of the major cloud platforms (AWS, Azure, GCP).
• Expertise with algorithm development in one or more of the following areas: numerical & statistical analysis, signal processing, image processing, regression, and machine learning.
• Practical experience with SCRUM, SaFe or other applicable agile framework in regulated environments.
• Experience in design, engineering, and testing of software contained in medical devices developed under the FDAs regulations for 510(k) or PMA products is preferred. 
• Superior communications skills (oral & written)
• Outstanding interpersonal skills, and effective collaboration

Primary Job Function:

• Works in a lead role in one or more aspects of the overall software development process (such as software design, code development) under a disciplined product development process that meets FDA requirements.
• Works independently on identifying new technologies and creating systems designs for implementation into new product development and process improvements.
• Exercises independent judgment in identifying, recommending and implementing significant and/or complex new tools/process improvements to meet company objectives in areas of new product development, product testing, process improvement and compliance with regulatory requirements.
• Readily adjusts priorities and works within team environment for timely completion of common objectives for multiple projects.
• Resolve significant and/or complex technical issues to meet company objectives.

Main Responsibilities:

• Technical leadership in cloud services / systems software development (such as software design, code development, design review, code review, and testing) including project scheduling activities.
• Reliably deliver high quality software within schedule constraints.
• Provides technical ownership of software products.
• Actively participates in product development teams for the development of new products and services.
• Interacts with QA engineers to ensure that software products are robust and of very high quality.
• Research technical issues and propose technical approaches that achieve product and quality requirements.
• Participate in the full life cycle of development, from specification and design through implementation, testing, and support.
• Work on significant and unique issues where analysis of situations or data requires an evaluation of intangibles.
• Exercise independent judgment in methods, techniques and evaluation criteria for obtaining results.

Minimum Education:

• Bachelors in Computer Science, Software Engineering, or related engineering or scientific field.

Minimum Experience:

• 10 years relevant experience and a Bachelors degree or 5 yrs with MS degree. Will receive additional 2 years experience credit for PhD.
• Good knowledge of software engineering principles.
• Excellent written and verbal communication skills are essential..
• Excellent troubleshooting skills are a must. Strong debugging techniques and experience on using debugger is required and/or use of testing tools to ensure high level of quality of software product.
• Strong working knowledge of the principles of quality software engineering as described by software lifecycle development processes that are consistent with ISO, IEEE, or other FDA recognized standards.
• Experience w/ distributed computing / services (preferably cloud native) software design and development is highly preferable.