Primary Customer Facing Responsibilities:
- Handle customer service and support tickets efficiently, acting as the first point of contact over phone or email.
- Proactively communicate with customers regarding post-purchase support, including order installation, refunds, and payment issues.
- Utilize our client ticketing system to ensure prompt and effective resolution of customer queries.
Key Responsibilities:
Case Analysis and Critical Thinking:
- Develop comprehensive knowledge of client products and the ticketing system.
- Conduct thorough investigations to fully understand user issues, employing effective probing techniques.
Problem Solving:
- Provide accurate information and solutions for client software products or services.
- Offer alternative solutions when necessary, guiding users through the resolution process.
Post-Resolution Follow-Up:
- Ensure customer satisfaction by following up and updating customer status before case closure.
Client and Operational Responsibilities:
- Coordinate with team leads and managers for guidance on escalated cases.
- Record detailed events and problem resolutions in system logs.
- Forward customer feedback and suggestions to the appropriate internal team.
- Suggest improvements to processes and knowledge resources.
- Participate actively in team meetings and maintain effective communication with internal teams.
- Report to client leads and managers as required.
Requirements:
- Experience in help desk, software product support, and customer service.
- Tech-savvy with knowledge of computer operating systems, software, and hardware.
- Excellent written and verbal communication skills in English.
- Degree in a relevant field preferred.
- Proficient with Microsoft Office, Google Sheets, and other business software.
- Own a desktop/laptop with a stable internet connection.
- Demonstrated proactive, learning-oriented approach, with a focus on continuous process improvement.
Additional Information:
- This is a fully remote position with a 5-day work week.
- Requires approximately 9 hours of work per weekday.
- Compensation is competitive and billed hourly.
- Opportunity for long-term growth and additional responsibilities within the organization.
Our Commitment:
We value diversity and are committed to creating an inclusive environment for all employees. We encourage candidates of all backgrounds to apply.
Benefits:
- Work-from-home flexibility.
- Career advancement opportunities and professional development support.
- Supportive and collaborative team environment.
Application and Selection Process:
Initial Application:
- Interested candidates should submit their resume along with a cover letter detailing their relevant experience and why they are a good fit for this role via the Cutshort Application Portal.
Written Assessment:
- Selected candidates will be invited to complete a written assessment. This assessment is designed to evaluate technical and customer service skills and must be completed within 2 hours of commencement to ensure authenticity. Instructions and a deadline for the assessment will be provided upon selection.
Virtual Interview:
- Candidates who successfully pass the written assessment will be invited to a virtual interview with key stakeholders. This round will focus on assessing cultural fit, communication skills, and problem-solving abilities.
Onboarding and Training:
- Candidates who clear the interview stage will proceed to onboarding and training, marking the final stage of the selection process. This phase will familiarize them with company policies, tools, and the specific responsibilities of their role.
About Inevolution
Founded in 2009, InEvolution is a dynamic and evolving firm specializing in back-office, operations, and customer support services. We are a globally oriented team committed to delivering quality services with cost efficiency. Our ethos is to constantly adapt to the changing needs of the industry, effectively serving as an extension of our clients' teams.
We specialize in alleviating operational burdens from organizational leaders, allowing them to focus on growth. Our expertise spans across 24/7 client support, advanced technology utilization, proficient data management, and providing certified solutions. Our services include data hygiene, GDPR compliance, e-commerce campaign configuration, order management, reporting, sales support, and comprehensive customer support across various platforms. With our diverse experience in multiple business sectors, we offer robust solutions that cater to the unique needs of our clients.
Company Web : https://inevolution.in/
Shubham Vishwakarma
Full Stack Developer - Averlon
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Criteria
Mandatory
- Strong Product / Business Analytics profile, with a focus on B2C digital products
- Mandatory (Experience 1): Must have 4+ YOE in Consumer analytics for Product / Marketing / Business / Consumer behaviour Insights for B2C Products (Don't want logistics, operations or supply-chain focused analytics profiles, they should have worked on consumer-side analytics)
- Mandatory (Experience 2): Must have hands-on experience with data analysis tools (SQL, Excel, Python, R)
- Mandatory (Experience 3): Must have hands-on experience with KPI dashboard creation and visualization platforms (Tableau, Power BI among others) for effective reporting at various organizational levels
- Mandatory (Experience 4): Proven ability to translate and communicate complex analytical concepts into clear, actionable insights for non-technical stakeholders
- Mandatory (Company): B2C product companies offering digital / Tech products (such as Fintech, EdTech, AdTech, TravelTech)
- Mandatory (Exclusion): Avoid all e-commerce companies like Meesho, Amazon, Flipkart, Swiggy, as their scope of work is limited and irrelevant to their requirement.
- Note: Candidates must be from B2C tech product companies where the core user experience is driven by the technology itself—not from companies like Ola, Swiggy, Zepto, Zomato, Uber, where the user experience is shaped by a tangible service (e.g., food delivery or cab rides).
- Mandatory (Stability): Minimum 2 years per role required. One short stint is acceptable if there’s a long tenure (eg: 5+ years) in a prior role. Frequent job changes are straight rejects.
- Note: Total years of experience must not exceed 6 years.
Preferred Companies
Scaler, Unacademy, upGrad, BYJU’S, Vedantu, Khan Academy, Toppr, Practo, QISpine, Paytm, Paytm Money, Freo Money, Groww, Zerodha, CRED, Navi, PhonePe, Jupiter, Kuku FM, Hike Messenger, Pocket FM, Dailyhunt, Gaana, JioSaavn, MX Player, Hotstar, Gameskraft, Dream11, MPL, Nazara Technologies, WinZO
Hello Candidate,
Hope you're doing well!
We have an exciting opening for the Field Sales Executive role at Miror, offering strong growth potential and a dynamic work environment.
If you're interested or know someone who might be, feel free to reach via job posting
Looking forward to connecting!
About Miror
Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In just a year, we’ve built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services. Our app blends science and technology—offering personalized care pathways, symptom tracking, diagnostic links, games, AI-powered chat, expert consultations, and more. We're proud recipients of the Innovation in Menopause Care award at the Global Women’s Health Innovation Conference 2024 and are rapidly scaling toward our $1B+ vision. Learn more: miror.in
Job Description:
Field Sales Executive
Experience Required:
· Minimum 2 years in relevant industry (FemTech, Healthcare, Wellness, Pharma required)
Key Responsibilities:-
· Conduct direct field sales and product demos to potential customers.- Visit clinics, pharmacies, wellness centres, and residential areas as per assigned territory
· Achieve monthly sales targets and growth KPIs.
· Build and maintain strong customer relationships.
· Collect market intelligence and customer feedback to improve sales strategies
· Submit daily/weekly reports to the Sales Manager
· Ensure proper product placement and branding visibility.
Requirements
· Minimum 2 years of field sales experience in relevant industries (FemTech, HealthTech, Wellness, Pharma)
· Excellent communication and interpersonal skills.
· Self-motivated and target-driven.- Must own a personal two-wheeler with a valid driving license.- Comfortable with daily field visits and travel across assigned locations
· Basic understanding of digital tools like WhatsApp, Excel, or CRM apps is a plus.
Perks & Benefits
· Competitive salary + incentives
· Fuel allowance
· Performance-based growth opportunities
· Training and product knowledge support
Android Development
Kotlin
Java
FlutterJob Title: Flutter Mobile App Developer
Department: Engineering
Summary:
We are looking for a talented Flutter Mobile App Developer to join our team. The ideal
candidate will have a strong understanding of Flutter and Dart, as well as experience
developing mobile apps for Android and iOS. The successful candidate will be
responsible for designing, developing, testing, and deploying high-quality mobile apps
that meet the needs of our users.
Responsibilities:
● Design, develop, test, and deploy mobile apps using Flutter and Dart
● Work with product managers and designers to gather requirements and translate
them into technical specifications
● Work with other engineers to build and maintain our mobile app codebase
● Stay up-to-date on the latest Flutter and Dart developments
● Participate in code reviews and provide feedback on code quality
● Mentor and train junior engineers
Qualifications:
● Bachelor's degree in Computer Science or a related field
● 4+ years of experience developing mobile apps using Flutter and Dart
● 1+ years of experience with commonly used 3rd party libraries and services,
push notifications and app analytics
● Experience with building video streaming and messaging apps is a huge plus
● Strong problem-solving and debugging skills
● Excellent written and verbal communication skills
Benefits:
● Competitive salary and benefits package
● Opportunity to work on challenging and interesting projects
● Collaborative and supportive work environment
● Chance to make a real impact on the lives of our users
What will you do every day?
As a Security & Compliance Specialist, you are responsible for helping the implementation of the organization's information security and compliance programs. You will also help in implementing and reviewing data protection and privacy controls through technical, operational, and administrative measures. The ideal candidate will have good experience in Security in SaaS products, a deep understanding of regulatory requirements, and a proactive approach to managing security threats and third-party risks; someone who enjoys security work and possesses both deep and wide expertise in the security space.
Job Responsibilities
- Develop and Implement Security & Privacy Policies (Primary | Must have)
- Create and maintain comprehensive security policies and procedures for cloud environments and application security that align with organizational goals and regulatory requirements
- Ensure policies are regularly updated and communicated to relevant stakeholders; should be an SME for Enterprise Security and Privacy related activities
- Third-Party Risk Management (Primary | Must have)
- Handle the third-party risk management activities (TPRM) covering both inbound and outbound assessments (through the Customer & Vendor lifecycles)
- Collaborate with procurement and legal teams to ensure third-party contracts include appropriate security and compliance requirements (this includes reviews of MSA, Bids, RFP’s)
- Compliance Oversight (Primary | Must have)
- Ensure the organization’s compliance with relevant laws, regulations, and standards (e.g., GDPR, HIPAA, ISO 27001, ISO 27701, DPDP, SOC 2); should be an SME for compliance
- Implementation of minimum 3 standards from GDPR, HIPAA, ISO 27001, ISO 27701, DPDP, SOC 2
- Lead internal and external audits and manage responses to audit findings
- Product Security Practices (Primary | Must have)
- Integrate security practices into the software development lifecycle (SDLC) and review the releases based on the established Secure SDLC processes
- Review the Products from time to time checking the availability of enterprise security features
- Cloud & Infra Security (Secondary | Good to have)
- Implement, review and maintain robust security controls for cloud platforms (AWS/Azure/GCP) as per the industry best practices (DevSecOps)
- Perform security assessments/reviews and VA scans (non-mandatory) on cloud infra.
- Cybersecurity (Secondary | Good to have)
- Knowledge on Cyber Attack Vectors, Cyber Threat Intelligence, Attack Surface Mgmt., etc.
- Adequate knowledge on Incident Response, Business Resilience and Risk Management
Other responsibilities
- To act as a Security & Privacy champion/catalyst for all functions/BUs within the Company
- This role needs an avert-risk mindset and should handle Incident Management (able to Identify, Analyze, and Resolve Security Incidents)
- Contribute to the Cloud & CyberSecurity roadmap and act as an internal advisory/consultant
- Training entire staff about security and privacy best practices whenever necessary
Experience & Other Requirements
- Degree/Diploma in Computer Science / Information Technology / Cybersecurity or equivalent
- 3+ years (3-7) of experience in information security, with a focus on compliance
- Proven track record in implementing security and compliance policies & controls in a Product based Product company (preferably in a SaaS-based company)
- At least 3 years of working and implementation knowledge for any three of the compliances (ISO 27001, 27701, GDPR, HIPAA, SOC 2, DPDP)
- Good to have working knowledge of Cloud security practices & involved in DevSecOps activities
- Good research mindset with a zeal to explore, learn, share, and implement
- Preferable who can join in 30 days
Java
Spring BootRole – Senior Developer (Back End)
Location - Bangalore
Experience 5+ Years
Responsibilities
- Responsible for design & developing products involving Java, JEE, Springboot.
- Object-oriented analysis and design using common design patterns.
- Deep insight of Java and JEE internals such as memory management, transaction management, etc.
- Design and develop features and modules for mission-critical applications.
- Contribute in all phases of the development lifecycle.
- Ensure designs are in compliance with specifications.
- Prepare and produce releases of software components.
- Mentoring and guiding the team members.
- An ability to perform well in a fast-paced environment and bring in optimal flow for rapidly changing design/ technology.
- Implementation of API.
Requirements
- 5+ years of experience in strong core java & J2EE skill
- 5+ years of experience in Spring Boot.
- 5+ years of experience in Spring and REST/SOAP services
- Strong knowledge in Java web application design and development
- Strong knowledge of Spring frameworks (Spring Boot, Spring integration, Spring Security, etc.), JPA, RESTful APIs
- Experience with design and development of highly available, distributed and scalable transactional enterprise systems
- Results oriented and focused on meeting deliverable timelines.
- A team player with excellent communication skills.
- Assessing the needs of the customers and employees and developing and conducting training sessions to familiarize and execute the training requirement for the Company, which will help in sustainably grow Straumann business
- Determines training needs and requirements for the Company by meeting with managers, talking with employees and reviews existing training materials available to determine appropriateness and relevance
- Modifies or creates course materials and training manuals to meet specific training needs. Presents in-person and online training sessions
- Schedules training sessions and manages course enrolment and monitors training program and manuals to ensure that they are effective and up-to-date and makes updates as and when necessary
- Works with managers to address learning issues, instruction problems, or new educational needs regarding specific employees or departments
- Manages costs for all programs
- Monitor and report on industry best practices
· Looking after the day to day functions of management
· Answering HR requests and questions
· Update and keep employee record in check
· Conducting recruitment and interview process
· Responsible for analyzing training needs,
· Maintain the HR team’s calendar (schedule meetings, interviews, HR events etc)
· Building records of the employee
· Tracking Employee Performance
· Analyzing the Data got from Employee work performance.
· Designing and implementing an overall recruiting strategy
· Consulting with managers to discover specific job objectives
· Contact new employees and prepare onboarding sessions
Kubernetes👋🏼We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!
Please find the job details below
Experience: 7.5-10 years
REQUIREMENTS:
Must have Skills : Cloud architecture (Capable), Terraform, Kubernetes, Azure, Cloud Migration Expert,
Job Description :
- Responsible for Automating and orchestrating large scale application and database migration from on-prem to Cloud
- Expertise designing and developing enterprise grade architecture on Cloud
- Expertise in Cloud Security and create guidelines for its implementation
- Experience of managing enterprise grade cloud native Kubernetes cluster
- Expertise of the Infrastructure as a Code (IaC) using tools like Terraform, AWS CDK or other cloud native Iac services.
- Experience in monitoring tools like Prometheus & Grafana, Nagios/ CloudWatch/Data Dog/Zabbix and logging tools like Splunk/Logstash
- Rich experience in designing end to end CI/CD pipelines framework
- Must have Skills: AWS/Azure, Kubernetes, Terraform/AWS CDK, CICD
Responsibilities:
- Writing and reviewing great quality code
- Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project
- Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it.
- Determining and implementing design methodologies and tool sets
- Enabling application development by coordinating requirements, schedules, and activities.
- Being able to lead/support UAT and production roll outs.
- Creating, understanding, and validating WBS and estimated effort for given module/task, and being able to justify it.
- Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
- Giving constructive feedback to the team members and setting clear expectations.
- Helping the team in troubleshooting and resolving of complex bugs
- Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
- Carrying out POCs to make sure that suggested design/technologies meet the requirements.
React Native
NodeJS (Node.js)
PostgreSQL
JavascriptBe part of Floatr's Founding Team Member. As a Tech Sr/Lead developer at this early stage you will get opportunity to work as well as shape up the product to a world class AI driven tech solution. Opportunity to learn, drive, mentor and be part of the success. An attractive stock options plan will ensure you are well rewarded for your contribution.
A strong candidate for this role will be responsible for all aspects of mobile and web development, and expected to work closely with the team to shape and evolve our core products. You will be encouraged to come up with innovative ideas to help build a robust solution.
Key Responsibilities
- Develop high-performance, scalable software for mobile and the server-side to deliver interfaces and APIs.
- Work with team to prioritise, scope, and deliver on key initiatives and features
Requirements
- 5+ years’ experience in Hybrid Mobile App development
- Expert in React Native & NodeJs development
- Web fundamentals like HTML, JavaScript, and CSS
- Skilled in Database technologies like MySQL, NoSQL and Postgres
- Excellent analytical and problem solving skills
- Willing to work from office in Bangalore (HSR Layout)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon