
Primary Customer Facing Responsibilities:
- Handle customer service and support tickets efficiently, acting as the first point of contact over phone or email.
- Proactively communicate with customers regarding post-purchase support, including order installation, refunds, and payment issues.
- Utilize our client ticketing system to ensure prompt and effective resolution of customer queries.
Key Responsibilities:
Case Analysis and Critical Thinking:
- Develop comprehensive knowledge of client products and the ticketing system.
- Conduct thorough investigations to fully understand user issues, employing effective probing techniques.
Problem Solving:
- Provide accurate information and solutions for client software products or services.
- Offer alternative solutions when necessary, guiding users through the resolution process.
Post-Resolution Follow-Up:
- Ensure customer satisfaction by following up and updating customer status before case closure.
Client and Operational Responsibilities:
- Coordinate with team leads and managers for guidance on escalated cases.
- Record detailed events and problem resolutions in system logs.
- Forward customer feedback and suggestions to the appropriate internal team.
- Suggest improvements to processes and knowledge resources.
- Participate actively in team meetings and maintain effective communication with internal teams.
- Report to client leads and managers as required.
Requirements:
- Experience in help desk, software product support, and customer service.
- Tech-savvy with knowledge of computer operating systems, software, and hardware.
- Excellent written and verbal communication skills in English.
- Degree in a relevant field preferred.
- Proficient with Microsoft Office, Google Sheets, and other business software.
- Own a desktop/laptop with a stable internet connection.
- Demonstrated proactive, learning-oriented approach, with a focus on continuous process improvement.
Additional Information:
- This is a fully remote position with a 5-day work week.
- Requires approximately 9 hours of work per weekday.
- Compensation is competitive and billed hourly.
- Opportunity for long-term growth and additional responsibilities within the organization.
Our Commitment:
We value diversity and are committed to creating an inclusive environment for all employees. We encourage candidates of all backgrounds to apply.
Benefits:
- Work-from-home flexibility.
- Career advancement opportunities and professional development support.
- Supportive and collaborative team environment.
Application and Selection Process:
Initial Application:
- Interested candidates should submit their resume along with a cover letter detailing their relevant experience and why they are a good fit for this role via the Cutshort Application Portal.
Written Assessment:
- Selected candidates will be invited to complete a written assessment. This assessment is designed to evaluate technical and customer service skills and must be completed within 2 hours of commencement to ensure authenticity. Instructions and a deadline for the assessment will be provided upon selection.
Virtual Interview:
- Candidates who successfully pass the written assessment will be invited to a virtual interview with key stakeholders. This round will focus on assessing cultural fit, communication skills, and problem-solving abilities.
Onboarding and Training:
- Candidates who clear the interview stage will proceed to onboarding and training, marking the final stage of the selection process. This phase will familiarize them with company policies, tools, and the specific responsibilities of their role.
About Inevolution
Founded in 2009, InEvolution is a dynamic and evolving firm specializing in back-office, operations, and customer support services. We are a globally oriented team committed to delivering quality services with cost efficiency. Our ethos is to constantly adapt to the changing needs of the industry, effectively serving as an extension of our clients' teams.
We specialize in alleviating operational burdens from organizational leaders, allowing them to focus on growth. Our expertise spans across 24/7 client support, advanced technology utilization, proficient data management, and providing certified solutions. Our services include data hygiene, GDPR compliance, e-commerce campaign configuration, order management, reporting, sales support, and comprehensive customer support across various platforms. With our diverse experience in multiple business sectors, we offer robust solutions that cater to the unique needs of our clients.
Company Web : https://inevolution.in/

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Job Title: Sales Coordinator
Location: Mehsan
Experience: 1-2 years
Qualification: Graduate in any discipline (MBA/PGDM in Sales or Marketing preferred)
Job Overview:
We are looking for a Sales Coordinator who will act as the central point of contact between the sales, production, dispatch, and accounts teams. The ideal candidate should have a complete understanding of all ongoing sales activities — including orders, dispatches, client follow-ups, and reporting — ensuring smooth coordination and timely execution of all sales operations.
Key Responsibilities:
1. Sales Coordination & Order Management
2. Coordinate end-to-end order processing — from order receipt to dispatch and delivery.
3. Maintain accurate records of all ongoing orders, customer requirements, and delivery timelines.
4. Follow up with internal departments (production, logistics, accounts) to ensure timely fulfillment.
5. Communication & Client Support
6. Serve as a communication bridge between customers and internal teams.
7. Provide customers with updates on order status, dispatch details, and pending requirements.
8. Handle queries, quotations, and basic customer support activities.
9. Dispatch & Documentation
10.Track daily dispatch schedules and ensure proper documentation (invoices, delivery challans, etc.).
11.Coordinate with logistics partners for smooth delivery of goods.
12.Sales Reporting & MIS
13.Prepare daily, weekly, and monthly sales reports for management review.
14.Track order status, pending dispatches, and customer payment status.
15.Follow-up & Coordination
16.Coordinate with the sales team for targets, client requirements, and project status.
17.Ensure all sales operations are carried out in compliance with company policies and timelines.
Key Skills & Competencies:
1. Strong coordination and multitasking abilities.
2. Excellent communication and follow-up skills.
3. Knowledge of order processing, dispatch, and documentation flow.
4. Proficiency in MS Office (Excel, Word, PowerPoint) and basic ERP/CRM tools.
5. Detail-oriented with strong organizational skills.
6. Ability to maintain complete visibility over all ongoing sales operations.
Preferred Qualifications:
1. Graduate in Commerce, Business Administration, or related field.
2. 1-3 years of experience in sales coordination, order management, or back-office sales operations.
Job Types: Full-time, Part-time
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- Collaborate with AI engineers to integrate machine learning models into web platforms.
- Implement RESTful APIs to support AI-driven features and microservices.
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- Write clean, reusable, and maintainable code following best practices.
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About Us:
Bansal Classes in Chinchwad is a renowned educational institute specializing in IIT, JEE, and NEET coaching. We are seeking an experienced Telecaller and Counselor to join our team and contribute to our mission of nurturing future leaders.
Job Description:
- As a Telecaller and Counselor at Bansal Classes, you will play a pivotal role in guiding and assisting aspiring students and parents in their educational journey. Your responsibilities include:
- Conducting outbound calls to potential students and their parents.
- Providing information about our courses, teaching methodologies, and the institute's reputation.
- Addressing inquiries and concerns in a professional and empathetic manner.
- Assisting students and parents in selecting the most suitable courses and programs.
- Maintaining a database of inquiries and follow-ups.
- Coordinating with our academic team to ensure accurate and up-to-date information is provided.
Requirements:
- Minimum of 3 years of experience in telecalling and counseling, preferably in the education sector.
- Excellent verbal and written communication skills.
- Empathy and the ability to connect with students and parents.
- Understanding of the IIT, JEE, and NEET coaching industry is a plus.
- Strong organizational skills and attention to detail.
- A passion for education and a commitment to the success of our students.
- The ability to handle both telecalling and counseling responsibilities effectively.
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Responsibilities
- Design and build advanced applications for the Android platform
- Collaborate with cross-functional teams to define, design, and ship new features
- Work with outside data sources and APIs
- Unit-test code for robustness, including edge cases, usability, and general reliability
- Work on bug fixing and improving application performance
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
Requirements and skills
- BS/MS degree in Computer Science, Engineering or a related subject
- 3 years Proven software development experience and Android skills development
- Proven working experience in Android app development and
- Have published at least one original Android app
- Experience with Android SDK
- Experience working with remote data via REST and JSON
- Experience with third-party libraries and APIs
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
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• Exposure to latest Technology
• Opportunity working in different platforms
• Rapid Career Growth
• Friendly Knowledge sharing Environment
Criteria:
• BE/MTech/MCA/MSc
• 3+yrs Hands on Experience in TSQL / PL SQL / PG SQL or NOSQL
• Immediate joiners preferred/ Maximum notice period between 15 to 30days
• Candidates will be selected based on logical / technical and scenario-based testing
Note: Candidates who have attended the interview process with TnS in the last 6 months will not be
eligible.
Job Description:
Technical Skills Desired:
- Experience in either of these Relational DB’s MS SQL Server / PostgreSQL / AWS Aurora DB / MySQL / Oracle / NOSQL DBs (MongoDB / DynamoDB / DocumentDB) in an application development environment and eagerness to switch DB.
- Design database tables, views, indexes
- Write functions and procedures for Middle Tier Development Team
- Work with any front-end developers in completing the database modules end to end (hands-on experience in parsing of JSON & XML in Stored Procedures would be an added advantage).
- Query Optimization for performance improvement
- Design & develop SSIS Packages or any other Transformation tools for ETL
Functional Skills Desired:
- Banking / Insurance / Retail domain would be a plus.
- Interaction with a client a plus
Good to Have Skills:
- Knowledge in a Cloud Platform (AWS / Azure)
- Knowledge on version control system (SVN / Git)
- Exposure to Quality and Process Management
- Knowledge in Agile Methodology
Soft skills: (additional)
- Team building (attitude to train, work along, mentor juniors)
- Communication skills (all kinds)
- Quality consciousness
- Analytical acumen to all business requirement
- Think out-of-box for business solution
tl;dr
🤓 An early employee of an experienced team. A lot of impact and opportunities to learn or deepen new technologies like GPT3, Amazon Rekognition, FFmpeg and more.
💰 Fixed Salary + Stock-Options
About
Blend is an AI-driven graphic design tool for entrepreneurs that removes decision making to create professional-grade product catalogs. Entrepreneurs can now create product marketing material in a few seconds to stand out and sell better online. Instead of manipulating pixels, users edit objects. Deep learning models ensure the translation of pixels into objects.
What you'll do
Blend app, an AI-driven design tool, will help its users create stunning designs within seconds.
To help us get to our vision faster, we are looking for an Engineer to join us on our app development front. This developer:
- 👩💻 Would work on our Flutter codebase writing cross platform code for both Android and iOS.
- 🎨 Work closely with product and design to create amazing user experiences.
- 🐜 Watch out and fix production issues, and target on running a smooth experience.
- 📈 With the help of the rest of the team, you maintain a great app with few bugs and trustable analytics: KPIs, logs, crash logs, boards.
Above all, you would be the owner of the app side of things. Drive it to success. That will be the goal.
We are tech/langugage agnostic when it comes to developers, so the only hard requirement is to be smart and passionate. That being said, having the skills below will be an advantage:
- Experience working with Flutter and/or Dart
- Experience with React/React Native (makes it easier to pick up flutter)
- Experience with Native app development (sooner or later you might get to a point where you need to write native modules as well)
How we work:
- Team: you are humble, open to challenge, and like to help others grow. The most important is the progress of the team and the product.
- Impact: you can prioritize your time to build what will give users superpowers or wow them.
- Learning: learning and sharing knowledge makes you happy. At Blend, this holds true as a team, with machine learning, and with our users.
Hiring process:
3-steps process:
- Screening call
- Technical Interview
- Cultural fit interview with the founders
Own Android SDKs, working hand-in-hand with the founding team
Design and build delightful user interfaces for native apps on Android
You will be (co-) responsible for our software development kit (SDK) for Android
Building mobile apps in both Swift and Kotlin.
You work independently on your own code, but you also spend time collaborating with others.
You are involved in all stages of app development and contribute to the roadmap.
You get the freedom to experiment with new Android technology.
Ownership — advocate for projects and solutions that need to be launched ground up.
Experience
Min 2 to 4 years in developing Android applications in Java / Kotlin / C++ /Gradle/Groovy.
Worked on SDKs/Frameworks.
Strong understanding of software design patterns as well as Android specifics.
Experience with authenticated sessions using authentication tokens and have at-least
fundamental knowledge of app security.
Good to have:-
Experience with Cross-platform frameworks is a plus (React Native, Flutter, Cordova,
Xamarin).
Have implemented security standards and guides.
Experience building applications at scale.
Experience with third-party libraries and APIs like Mobile Vision, MLKit and/or
Camera API.
Good understanding of garbage collection, design patterns and continuously
discover, evaluate,and implement new technologies to maximize development efficiency.
Unit-test code for robustness, including edge cases, usability, and general
reliability
Duties and Responsibilities
- Participate in requirements
- Maintain and improve web Design mobile-based web features.
- Work closely with Scrum team to ensure quality throughout the entire software development
- Maintain high standards of software quality by establishing, adopting and following good practices and processes
- Monitor systems to ensure they meet both customer needs and business goals
- Solve problems by crafting software solutions using maintainable, testable and modular code
- Collaborate within a team by participating in code reviews, pairing sessions, architecture discussions and planning
- Write robust, testable code, along with unit, functional, acceptance and/or user tests to validate every change
- Challenge your fellow team members to grow and enhance our team with new, diverse talent
- Mentor interns and other software engineers to grow their technical skills
- Work closely with Scrum team to ensure quality throughout the entire software development cycle.
- Identify and propose dev toolsets to enhance and extend the dev team’s capabilities & efficiency
- Manage business context and pressures around quality and time to market
- Stay up-to-date on emerging technologies











