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Job Summary:

We are seeking a highly skilled and experienced Customer Success Manager to build and lead our team of agents based in India. The Customer Success Manager will be responsible for building a high-performing team to ensure that our customers receive high-quality support for Monarch products over chat and phone. The primary goal of this role is to ensure high customer satisfaction and timely resolution of issues, while also empowering our customers to self-service their issues first.

Responsibilities:

• Staff and properly resource a 24/7 support organization that is available globally to meet Monarch customer needs.
• Set performance goals for the team and ensure that they are met or exceeded.
• Define and implement a scalable support model to accommodate growth and changing customer needs.
• Develop and maintain customer service procedures, policies, and standards to ensure consistency and quality of service.
• Continuously improve the support process, tools, and resources to ensure efficiency and effectiveness.
• Own the Key Performance Indicators (KPIs) for customer support and regularly report on performance against these metrics.
• Empower customers to self-service resolve their issues by providing them with the necessary resources and guidance.
• Train and coach agents on effective communication and problem-solving techniques to improve their performance.
• Build and maintain strong relationships with customers to ensure loyalty and retention.
• Collaborate with cross-functional teams, including Engineering, Product Management, Service, Delivery Operations, Manufacturing, and 3rd Party Dealers, to identify and resolve customer issues.
• Manage and maintain a positive and supportive team culture, encouraging collaboration and accountability.

Qualifications:

• Bachelor's degree in business, management, or a related field.
• Minimum of 5 years of experience in customer support or related fields.
• Experience building and managing a team of agents in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong analytical skills with the ability to analyze data, identify trends, and develop insights.
• Proficient in using customer support tools such as Zendesk, Freshdesk, or similar.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Knowledge of Agriculture Products and Farming is a plus.
• Knowledge of the Monarch product line or similar technical field is a plus.
• Flexibility to work in different time zones.

Quick Facts About the Role

Role:

Senior Software Developer (Backend) - .Net with Microservices & Cloud

YOE:

6.5+ years

Skills:

C#, ASP. Net, Microservices Architecture, ASP.NET Core, Web API development, Azure Kubernetes Service (AKS), API Gateway / Azure API, Entra (Authentication), Azure Service Bus, Azure Functions, Azure Blob storage, Caching, NoSQL Databases

About the Role

The Software Developer Senior Designs, builds, tests, and – most importantly – ships high-value software that solves real problems. Strives for security, performance, simplicity, usability, and maintainability. Mentors and guides less experienced software engineers.

Responsibilities

1. Team Contribution

• Works within established agile methods, promoting an atmosphere of continuous improvement.
• Continuously learns new technologies and patterns and practices.
• Documents knowledge for the benefit of the team.
• Reports to the team on obstacles and roadblocks.
• Participates in, and occasionally leads, sprint planning, standups, retrospectives, and other team meetings.
• Promote patterns and best practices on the team.
• Mentors and guides the less experienced software engineers.

2. Planning and Design

• Works with the product team and stakeholders to refine and document requirements.
• Estimates effort for planning purposes.
• Designs and documents enterprise-level software architecture, consulting with Enterprise Architecture when appropriate.

3. Development

• Writes code to develop software that meets requirements and specifications.
• Follows established software development life cycle (SLDC).
• Writes code with readability and future maintenance in mind.
• Follows established source control standards and best practices.
• Adheres to established secure coding practices.
• Reviews code for other developers.
• Leads team-based development efforts.

4. Quality Assurance

• Validates QA findings and fixes defects.
• Develops integration and testing points in the software that allow for QA testing.
• Assists QA in running performance and load tests.

5. Release

• Assists with release planning and releases.

6. Support

• Assists the support team as needed, including root cause analysis.
• Writes maintenance and metric statistics scripts and entry points for measuring and monitoring.

Requirements

Solid Understanding of The Following:

Microservices Architecture:

• Microservices design principles (bounded contexts, loose coupling)
• API-first design and contract management
• Event-driven design principles
• Asynchronous messaging patterns
• Eventual consistency concepts
• Idempotency and message replay handling

Technical Skills:

• ASP.NET Core Web API development
• Web Apps
• Azure Kubernetes Service (AKS)
• Azure Blob Storage usage and lifecycle management
• API Gateway / Azure API Management concepts
• Entra (Authentication)
• Azure Service Bus
• Azure Functions
• Caching
• NoSQL Databases

Processes & Standards:

Git, GitFlow, OO Programming, Kanban, Secure Coding, & Agile Methodologies

Bonus Skills

• Excellent written and verbal communication
• Excellent documentation
• Continuous learning
• Collaboration across team and functional boundaries
• Troubleshooting and creative problem solving
• Design simple architecture that supports complex applications and APIs
• Architect extensible databases
• Author complex component-based client applications and restful APIs
• Perform advanced CRUD operations against multiple data sources
• Manipulate enterprise level data structures
• Mentor less experienced team members
• Take ownership of team processes and legacy applications
• Perform business analysis tasks, such as requirements gathering and wireframing

Evaluation Criteria

• Consider candidates with 6.5+ years of experience only (do not go below this threshold).
• Must have excellent communication skills.
• Ensure the mandatory technical skills are clearly reflected in the resume:
• C# (async/await, dependency injection, LINQ)
• ASP.Net Core
• RESTful APIs
• Microservices Architecture
• ASP.NET Core
• Web API development
• Azure Kubernetes Service (AKS)
• API Gateway / Azure API
• Entra (Authentication)
• Azure Service Bus
• Azure Functions
• Azure Blob storage
• Caching
• NoSQL Databases
• Candidates should have at least 3 years of hands-on experience with Azure and Microservices.
• This Azure and Microservices experience must be from their current or a recent previous project.

At Technoidentity, we’re a Data + AI product engineering company delivering scalable, modern enterprise solutions.

We are seeking a seasoned Senior Database Developer & PostgreSQL Expert with 8–10 years of experience across multiple database systems, with deep hands-on expertise in PostgreSQL internals, performance tuning, advanced indexing, and enterprise data architecture. 

With a strong preference for Oracle to AlloyDB (PostgreSQL) migration expertise, this role blends modernization, advanced PostgreSQL engineering, and cloud-native architecture on Google Cloud Platform (GCP). If you thrive in transforming complex data logic, optimizing performance, and architecting enterprise-grade PostgreSQL systems, this opportunity is built for you. 

Requirements

Key Responsibilities 

Database Migration & Development 

• Lead database migrations from Oracle to PostgreSQL-based platforms like AlloyDB, applying both manual and automated strategies. 
• Re-engineer stored procedures, triggers, and packages from PL/SQL to PL/pgSQL. 
• Recreate and optimize DB objects (schemas, constraints, views, indexes) across target platforms. 
• Design PostgreSQL-specific architecture including partitioning strategies, indexing plans (GIN, GiST, BRIN), and query optimization paths. 
• Leverage PostgreSQL internals such as vacuum tuning, WAL configuration, and connection management for optimal system performance. 

Performance Optimization 

• Implement indexing strategies, query plans, and table partitioning to enhance database performance. 
• Use tools like EXPLAIN ANALYZE, pg_stat_statements, and GCP-native monitoring dashboards for tuning. 
• Collaborate with DevOps for deployment pipelines and infrastructure-as-code (IaC) best practices. 
• Perform deep-dive PostgreSQL performance fine-tuning including buffer cache analysis, autovacuum configuration, and planner optimization. 
• Optimize PostgreSQL workloads for high concurrency and large datasets, ensuring stable and predictable performance. 

Data Integrity & Validation 

• Build and execute validation scripts for source-to-target comparison. 
• Ensure row-level data accuracy, transformation logic fidelity, and zero data loss post-migration. 
• Manage large-scale datasets for archival and bulk processing tasks. 
• Implement PostgreSQL-native data integrity strategies like constraint management, row-level security (RLS), and trigger-based validations. 

Collaboration & Documentation 

• Work with cross-functional teams to translate business logic and legacy workflows to scalable, modern database systems. 
• Maintain clear documentation on schema conversions, validation methods, rollback strategies, and change history. 
• Create PostgreSQL architecture documents, optimization playbooks, and database best-practice guidelines for engineering teams. 

Ideal Candidate Profile 

Experience & Skills 

• 4–10 years of database development experience across Oracle, PostgreSQL, and similar RDBMS platforms. 
• Strong expertise in PL/SQL and PL/pgSQL for procedural logic, error handling, and performance tuning. 
• Proven track record of large-scale database migration projects (Oracle to PostgreSQL/AlloyDB preferred). 
• Proficient in query optimization, indexing, partitioning, and schema normalization. 

GCP Data Engineer 

Experience : 8 – 15 yrs

Grade : C2/D1

Skill – GCP + Python/Pyspark

NP : Immediate joiners

* 8+ years of hands-on experience in Python.

* 8+ years of hands-on experience in Data Engineering.

* 5+ Years of hands-on experience in GCP Big Query.

* Experience in building scalable data pipelines and automation frameworks.

* Experience migrating data and pipelines from SQL Server to GCP Big Query.

* Familiarity with CI/CD tools and Agile methodologies.

* Good understanding on Data Governance, Data Quality, Metadata, Lineage

* Expertise in Data Model design in Big query.

* Expertise in writing optimal Big query SQL and Stored Proc.

* Expertise in GCS Cloud Storage, Pub Sub. Cloud Composer, DAG, Apache Airflow, Data Flow, Data Proc, Data Plex, Cloud Run.

* Expertise in Vertex AI and Feature Store.

* Expertise in Spark and Apache Beam is desirable.

Email resumes to : naveenkb @ 10xscale.ai

Job Position: Lead II - Software Engineering

Domain: Information technology (IT)

Location: India - Thiruvananthapuram

Salary: Best in Industry

Job Positions: 1

Experience: 8 - 12 Years

Skills: .Net, Sql Azure, Rest Api, Vue.Js

Notice Period: Immediate – 30 Days

Job Summary:

We are looking for a highly skilled Senior .NET Developer with a minimum of 7 years of experience across the full software development lifecycle, including post-live support. The ideal candidate will have a strong background in .NET backend API development, Agile methodologies, and Cloud infrastructure (preferably Azure). You will play a key role in solution design, development, DevOps pipeline enhancement, and mentoring junior engineers.

Key Responsibilities:

• Design, develop, and maintain scalable and secure .NET backend APIs.
• Collaborate with product owners and stakeholders to understand requirements and translate them into technical solutions.
• Lead and contribute to Agile software delivery processes (Scrum, Kanban).
• Develop and improve CI/CD pipelines and support release cadence targets, using Infrastructure as Code tools (e.g., Terraform).
• Provide post-live support, troubleshooting, and issue resolution as part of full lifecycle responsibilities.
• Implement unit and integration testing to ensure code quality and system stability.
• Work closely with DevOps and cloud engineering teams to manage deployments on Azure (Web Apps, Container Apps, Functions, SQL).
• Contribute to front-end components when necessary, leveraging HTML, CSS, and JavaScript UI frameworks.
• Mentor and coach engineers within a co-located or distributed team environment.
• Maintain best practices in code versioning, testing, and documentation.

Mandatory Skills:

• 7+ years of .NET development experience, including API design and development
• Strong experience with Azure Cloud services, including:
• Web/Container Apps
• Azure Functions
• Azure SQL Server
• Solid understanding of Agile development methodologies (Scrum/Kanban)
• Experience in CI/CD pipeline design and implementation
• Proficient in Infrastructure as Code (IaC) – preferably Terraform
• Strong knowledge of RESTful services and JSON-based APIs
• Experience with unit and integration testing techniques
• Source control using Git
• Strong understanding of HTML, CSS, and cross-browser compatibility

Good-to-Have Skills:

• Experience with Kubernetes and Docker
• Knowledge of JavaScript UI frameworks, ideally Vue.js
• Familiarity with JIRA and Agile project tracking tools
• Exposure to Database as a Service (DBaaS) and Platform as a Service (PaaS) concepts
• Experience mentoring or coaching junior developers
• Strong problem-solving and communication skills

Job Title: Full Stack Developer - SDE 2

Responsibilities

• Lead design and delivery of complex end-to-end features across frontend, backend, and data layers.
• Make strategic architectural decisions on frameworks, datastores, and performance patterns.
• Review and approve pull requests, enforcing clean-code guidelines, SOLID principles, and design patterns.
• Build and maintain shared UI component libraries and backend service frameworks for team reuse.
• Identify and eliminate performance bottlenecks in both browser rendering and server throughput.
• Instrument services with metrics and logging, driving SLIs, SLAs, and observability.
• Define and enforce comprehensive testing strategies: unit, integration, and end-to-end.
• Own CI/CD pipelines, automating builds, deployments, and rollback procedures.
• Ensure OWASP Top-10 mitigations, WCAG accessibility, and SEO best practices.
• Partner with Product, UX, and Ops to translate business objectives into technical roadmaps.
• Facilitate sprint planning, estimation, and retrospectives for predictable deliveries.
• Mentor and guide SDE-1s and interns; participate in hiring.

Qualifications & Skills

• 3–5 years building production Full stack applications end-to-end with measurable impact.
• Proven leadership in Agile/Scrum environments with a passion for continuous learning.
• Deep expertise in React (or Angular/Vue) with TypeScript and modern CSS methodologies.
• Proficient in Node.js (Express/NestJS) or Python (Django/Flask/FastAPI) or Java (Spring Boot).
• Expert in designing RESTful and GraphQL APIs and scalable database schemas.
• Knowledge of MySQL/PostgreSQL indexing, NoSQL (ElasticSearch/DynamoDB), and caching (Redis).
• Knowledge of Containerization (Docker) and commonly used AWS services such as lambda, ec2, s3, apigateway etc.
• Skilled in unit/integration (Jest, pytest) and E2E testing (Cypress, Playwright).
• Frontend profiling (Lighthouse) and backend tracing for performance tuning.
• Secure coding: OAuth2/JWT, XSS/CSRF protection, and familiarity with compliance regimes.
• Strong communicator able to convey technical trade-offs to non-technical stakeholders.
• Experience in reviewing pull requests and providing constructive feedback to the team.

Qualities we'd love to find in you:

• The attitude to always strive for the best outcomes and an enthusiasm to deliver high quality software
• Strong collaboration abilities and a flexible & friendly approach to working with teams
• Strong determination with a constant eye on solutions
• Creative ideas with problem solving mind-set
• Be open to receiving objective criticism and improving upon it
• Eagerness to learn and zeal to grow
• Strong communication skills is a huge plus

Work Location: Hyderabad

Accountant to manage all financial transactions, from fixed payments and variable expenses to bank deposits and budgets.

Knowledge of GST

Knowledge of TDS

Exceed your potential… come join us!!  

Edubridge Learning is hiring for Java full stack trainer |Full time

Job description :

• 2+ years of experience in imparting technical training/ mentoring  
• Must have very strong concepts of Software development process
• Must have hands-on and training experience on Core Java 8, Advanced Java,  Java Script, HTML, CSS, Web Architecture, Database Storage, HTTP & Rest, C# & C++, any backend language like Python
• Should have knowledge on Spring, Spring Boot and Hibernate
• Should have knowledge on Angular, Bootstrap
• Should be good in Operating systems GNU/Linux, Network fundamentals,        
• Must have knowledge on MS office (Excel/ Word/ PowerPoint)
• Must have knowledge on NetBeans/ Eclipse or any other IDE.
• Should have knowledge on any of the Unit Testing tools.                        
• Self-Motivated and passionate about technology                                      
• Excellent analytical and logical skills and team player                               
• Must have exceptional Communication Skills/ Presentation Skills                         
• Good Aptitude skills is preferred                                       

Responsibilities:                                                                                         

• Ability to quickly learn any new technology and impart the same to other employees
• Ability to resolve all technical queries of students
• Conduct training sessions and drive the placement driven quality in the training
• Must be able to work independently without the supervision of a senior person
• Participate in reviews/ meetings                                                                                                          

Qualification:                                                                               

• UG: Any Graduate in IT/Computer Science, B.Tech/B.E. – IT/ Computers
• PG: MCA/MS/MSC – Computer Science
• Any Graduate/ Post graduate, provided they are certified in similar courses

ABOUT EDUBRIDGE

EduBridge is an Equal Opportunity employer and we believe in building a meritorious culture where everyone is recognized for their skills and contribution.

Launched in 2009 EduBridge Learning is a workforce development and skilling organization with 50+ training academies in 18 States pan India. The organization has been providing skilled manpower to corporates for over 10 years and is a leader in its space. We have trained over a lakh semi urban & economically underprivileged youth on relevant life skills and industry-specific skills and provided placements in over 500 companies. Our latest product E-ON is committed to complementing our training delivery with an Online training platform, enabling the students to learn anywhere and anytime.

To know more about EduBridge please visit: http://www.edubridgeindia.com/">http://www.edubridgeindia.com/

Top MNC looking for candidates on Business Analytics(4-8 Years Experience).

Requirement :

- Experience in metric development & Business analytics

- High Data Skill Proficiency/Statistical Skills

- Tools: R, SQL, Python, Advanced Excel

- Good verbal/communication Skills 

- Supply Chain domain knowledge

*Job Summary*

Duration: 6months contract based at Hyderabad

Availability: 1 week/Immediate

Qualification: Graduate/PG from Reputed University

*Key Skills*

R, SQL, Advanced Excel, Python

*Required Experience and Qualifications*

5 to 8 years of Business Analytics experience.