11+ Zendesk Jobs in Bangalore (Bengaluru) | Zendesk Job openings in Bangalore (Bengaluru)

Responsibilities

• Manage incoming calls, chat and emails from customers in a prompt and swift manner

• Identify & assess customer’s needs, clarify information and provide solutions and alternatives wherever applicable

• Manage and resolve customer complaints, escalate to concerned authority when necessary

• Build sustainable relationships and trust with customers through open and interactive communication

• Provide accurate & complete information to improve customer satisfaction leading to noticeable results

• Maintain records of every interaction and forward to concerned team member whenever necessary

Who can apply:

• Graduate from any stream
• 2+ years experience in a customer support role

• Strong Track record of performance 

• Strong listening , written and verbal communication skills

• Customer focus and adaptability to different personality types

• Ability to multitask, set priorities and manage time effectively

• Must be fluent in English, proficiency in other languages is an advantage.

• Familiarity with working Freshdesk/Zendesk/Zoho Desk is desirable 

Strong Product Designer profile.

Mandatory (Experience 1) – Must have a minimum 5+ years of experience in end-to-end Product Design (UI + UX) for B2B SaaS products or consumer tech products.

Mandatory (Experience 2) – Must have hands-on experience in both UX and UI, including User Research, User Journey Mapping, Wireframing, Prototyping, and Visual Design.

Mandatory (Portfolio) – Must have a strong design portfolio showcasing case studies of complete product design work — including UX-focused projects such as user research, personas, user flows, information architecture, and high-fidelity UI designs for B2B dashboards, SaaS products, or consumer-facing apps.

Mandatory (Tools) – Must be proficient in design tools such as Figma (wireframing, prototyping, design systems).

Mandatory (Company) – B2B SaaS OR Top Consumer-Tech Products (Swiggy, Dunzo, Nykaa, Cred)

Profile:.NET Developer 

Experience: 4+ Years

Work Mode :Hybrid

Notice Period: Immediate Joiners

Job Description

We are looking for a skilled .NET Developer to design and develop scalable microservices and enterprise-grade applications. The role involves building secure REST APIs, writing clean and testable code, working with Docker-based deployments, and collaborating with cross-functional teams.

Key Responsibilities:

• Develop .NET Core microservices
• Build and secure REST APIs
• Write unit & integration tests
• Deploy applications using Docker
• Ensure performance optimization and code quality

3 Mandatory Skills

1. .NET Core / ASP.NET Core Web API
2. Microservices & Docker
3. REST API development with Unit Testing

At https://www.holofy.io/">Holofy,We are building an incredible product and to do that we need incredible people.

If you have ambition and drive and want to own your roadmap in a company that knows how to innovate and scale, we want to talk to you.

We work in small, self-managing, collaborative and agile/Kanban teams and are looking for great technology developers who can work in the same.

Location - Remote/WFH

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Pre-requisites:

• Hands on experience in mobile application development for at least 2 to 5 years.
• Hands on working experience in Swift.
• Hands on working experience in Offline storage like CoreData/Realm.
• Experience in multithreaded programming and memory optimization
• Ability to learn and grow in a fast paced setup.
• Working knowledge of iOS Architectural Components and Design Patterns
• Very good debugging skills
• Good knowledge in implementing Pixel Perfect designs
• Good in Data Structures and Algorithms.

Responsibilities:

• Coming up with best practices to help the team achieve their technical tasks and continually thrive in improving the technology of the product/team.
• Driving the adoption of best practices & regular Participation in code reviews, design reviews, architecture discussions.
• Experiment with new & relevant technologies and tools, and drive adoption while measuring yourself on the impact you can create.
• Implementation of long term technology vision for your team.
• Responsible for complete architecture of your product;
• Creating architectures & designs for new solutions around existing/new areas
• Decide technology & tool choices for your team & be responsible for them.

What else we can offer:

• Limitless growth and encouragement to be innovative and challenge status quo.
• Exceptional compensation & benefits and performance-based recognition & rewards.
• Open door policy and flexible working hours and Medical coverage.

Backend Architect

Experience - 12+ yrs

Mandatory Skills - NodeJS & MongoDB(Data Modelling/ Complex Queries/ Aggregation pipeline )

About Wekan Enterprise Solutions

Wekan Enterprise Solutions is a leading Technology Consulting company and a strategic investment partner of MongoDB. We help companies drive innovation in the cloud by adopting modern technology solutions that help them achieve their performance and availability requirements. With strong capabilities around Mobile, IOT and Cloud environments, we have an extensive track record helping Fortune 500 companies modernize their most critical legacy and on-premise applications, migrating them to the cloud and leveraging the most cutting-edge technologies.

Job Description

We are looking for passionate architects eager to be a part of our growth journey. The right candidate needs to be interested in working in high-paced and challenging environments leading technical teams, designing system architecture and reviewing peer code. Interested in constantly upskilling, learning new technologies and expanding their domain knowledge to new industries. This candidate needs to be a team player and should be looking to help build a culture of excellence. Do you have what it takes?

You will be working on complex data migrations, modernizing legacy applications and building new applications on the cloud for large enterprise and/or growth stage startups. You will have the opportunity to contribute directly into mission critical projects directly interacting with business stakeholders, customer's technical teams and MongoDB solutions Architects.

Location -Chennai or Bangalore

• Relevant experience of 12+ years building high-performance applications with at least 3+ years as an architect.
• Good problem solving skills
• Strong mentoring capabilities
• Good understanding of software development life cycle
• Strong experience in system design and architecture
• Strong focus on quality of work delivered
• Excellent verbal and written communication skills

Required Technical Skills

• Extensive hands-on experiencebuilding high-performance applications using Node. Js (Javascript/Typescript) and. NET/ Golang / Java / Python.
• Strong experience with appropriate framework(s).
• Well versed in monolithic and microservices architecture.
• Hands-on experience with data modeling onMongoDB and any other Relational or NoSQL databases
• Experience working with 3rd party integrations ranging from authentication, cloud services, etc.
• Hands-on experience with Kafka or RabbitMQ.
• Hands on experience with CI/CD pipelines and atleast 1 cloud provider - AWS / GCP / Azure
• Strong experience writing and maintaining clear documentation

Good to have skills:

• Experience working with frontend technologies - React. Js or Vue. Js or Angular.
• Extensive experience consulting with customers directly for defining architecture or system design.
• Technical certifications in AWS / Azure / GCPor other relevant technologies

Experience: 2-5 Years

Must-Have: .Net Core + Angular 9+,Good Communication

Key Responsibilities and Accountabilities

• Experience in handling business requirements independently from technical and functional perspective.
• Responsible & accountable for execution end-2-end projects / part of Project or change requests and defects.
• Resolve technical issue faced for module handled and by the developers.
• Execution of project according to project plan, resolving day-to-day challenges of with the IT development life cycle.
• Always confirm to documentation, coding, and quality standards as defined.
• Prepare for and support user acceptance testing.
• Prepare all necessary documentation and processes to enable support of the systems.
• Effective Communication with internal and external customers, supervisors and management.

2.       Proficiency with fundamental front-end languages such as HTML, CSS.

3.       Familiarity with JavaScript frameworks such as Angular JS, React, and Amber.

4.       Proficiency with server-side languages such as Python / Ruby / Java / PHP/ .Net.

5.       Good Understand with database technology such as MySQL, Oracle, and MongoDB.