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Responsibilities
- Manage incoming calls, chat and emails from customers in a prompt and swift manner
- Identify & assess customer’s needs, clarify information and provide solutions and alternatives wherever applicable
- Manage and resolve customer complaints, escalate to concerned authority when necessary
- Build sustainable relationships and trust with customers through open and interactive communication
- Provide accurate & complete information to improve customer satisfaction leading to noticeable results
- Maintain records of every interaction and forward to concerned team member whenever necessary
Who can apply:
- Graduate from any stream
- 2+ years experience in a customer support role
- Strong Track record of performance
- Strong listening , written and verbal communication skills
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities and manage time effectively
- Must be fluent in English, proficiency in other languages is an advantage.
- Familiarity with working Freshdesk/Zendesk/Zoho Desk is desirable
Job Title: BASE24 EPS Tester / Developer
Location: Bangalore
Work Type: Permanent – Full Time
Role Overview:
Seeking an experienced technical engineer to support the migration from the existing transaction switch to BASE24 EPS. The role involves development, configuration, integration, and testing of BASE24 EPS modules, ensuring smooth transition, high-quality delivery, and collaboration within cross-functional teams.
Key Responsibilities:
Develop, test, and deploy solutions including CSMs on BASE24 EPS
Configure BASE24 EPS modules, terminals, ATMs, host systems, and interfaces
Prepare migration scripts and interchange configurations (VISA, MasterCard, AMEX, JCB)
Manage scheme mandates and updates
Configure security keys and integrate EPS with HSMs
Generate MIS and required business reports
Skills & Experience:
5+ years in transaction switch systems
Strong hands-on experience in BASE24 EPS, scripting, SDK
Knowledge of ISO 8583, XML, scheme formats and certifications
Strong C++/Java programming and debugging skills
Experience with Linux, VMware; cloud knowledge (Azure/AWS) preferred
Education:
Bachelor’s or Master’s in Engineering/Science or equivalent
Relevant certifications preferred
Values:
Ethical, bold, professional
Respectful, customer-focused
Strong communication and time management skills
LeadershipAbout Company: Settlin, (founded 2016) has built an efficient platform for enabling and executing property transactions and services. This is the most systematic approach to Real Estate consultancy, driven by high-end technology, built to cater every detail of it. Settlin entered the real estate industry with a vision to disrupt the resale real estate market and to automate the whole process and experience of buying a resale property by providing all the necessary information on one single platform. After a tremendous success in the resale real estate segment we have recently ventured into the primary real estate vertical to help those who are looking to buy a new property by suggesting them the right property from the plethora of projects across Bangalore.
To know more visit https://settlin.in
Basic Requirements:-
● Experience of 2-4 years in sales/pre-sales/counseling/customer support
● Good analytical, excellent leadership & communication skills (English) ● Quick learning ability, adaptability to changing business needs
● Real estate sales is an added advantage
● Any Graduate/Post-Graduate with experience in sales
Key Responsibilities:
● Meeting Triage and Management:
1. Evaluate and categorize incoming negotiation meeting requests based on validity, alignment with company objectives, and established criteria.
2. Schedule and coordinate valid meetings, including managing logistics, preparing agendas, and ensuring participant availability.
3. Maintain accurate meeting records, tracking assessments, classifications, outcomes, and action items.
4. Negotiation Support and Liaison
5. Collaborate closely with the legal team throughout the negotiation process to ensure compliance and provide necessary information/documentation.
6. Serve as the central communication hub for negotiations, coordinating between internal teams (Legal, banks, buyers, sellers) and external parties.
7. Contribute to the continuous improvement of negotiation best practices, optimizing processes and outcomes.
Additional Responsibilities: -
Participate in cold-calling activities to generate leads and build pipelines when necessary. Target Expectations: - Achieve a target of 10-12 successful deals per month.Expectation is to reach a minimum of 30 deals in a quarter Compensation: CTC: 5.4LPA to 7.8LPA plus incentives. There is a component called Productivity Pay in the compensation structure. For Eg. If your gross salary is 50k per month, 5k would be assigned to productivity pay which will be paid on the closure of the 10th deal in a month. Monthly Incentives: Close deals and watch your rewards grow! - Deals 5-9: Earn Rs. 22,000. - Reaching 10th deal will give you 12,000 and from 11th deal earn Rs.7,000 per deal. -So on achievement of 10 deals, a moderator would earn a total incentive of RS.34000 per month Bonus Opportunities: Go the extra mile, get heavily rewarded! - Earn additional Rs. 5000 per deal you source directly by suggesting a property and scheduling a Customer visit - Over & above, hit the quarterly target of 30 deals and receive a quarterly bonus of Rs. 10,000 or more
Angular (2+)
HTML/CSS
Javascript
SASSStrong and with deep understanding of angular 12 and above, and commonly used angular modules.
Strong in HTML 5, JavaScript, and CSS including SASS, LESS, etc.
Should be able to create reusable, testable components with high code quality.
Should have experience in building the infrastructure for serving the front-end app and assets.
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Your core goal is to manage partnerships with influencer agencies and influencers themselves and deliver exceptional influencer marketing campaigns that are creative, strategic, and that deliver the best ROI.
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● You will be working on onboarding influencers agencies on an ongoing basis to strategize and plan potentially high-performing influencer programs and campaigns.
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● You will help with managing exclusive influencer talent and come up with ways we can provide more value to our exclusive talent.
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● You will be required to onboard, manage and engage mega, macro, micro & nano influencers, whether on a one-one basis, in communities, or via strategic/agency partnerships.
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● You will have to negotiate and work out win-win deals.
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● You will be the face of the company to talent, and we want each talent you
work with to have an amazing experience. You will need to know when to
be friendly, and when to be professional, and how to strike that balance.
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● Exchanging ideas/data/feedback with design and tech in order make our
products more talent-centric & just more awesome.
We are a team of 3 founders, previously co-founders of the used car platform, Truebil. At Truebil, we worked together for 5 years and built a category defining user experience for used car buyers solving the problem of trust at scale. Truebil was the largest used car retail brand in
India when it was acquired by Spinny in 2020.
💰 Crypso is backed by leading angels and micro VCs in India.
👀 What we're looking for
We're looking for rockstar individuals who are passionate to create impact, excited to work in an early stage startup, love to take responsibility & ownership, and curious to learn. You'll be working closely with founders, participate in building product ground up, and grow with the company's growth. This is an incredible opportunity to make a meaningful impact on millions of crypto traders.
🛠 Core Skill needed
● Lead Content strategy & Community team to ensure smooth functioning of content operations
● Design Incentive structure to onboard tons of creators/Influencers on the platform to kickstart initial user engagement
● Understand user behaviour across social community and build relevant content strategy
● Keen to learn about crypto/blockchain eco-system is a must since it's a very evolving field and would require immense enthusiasm to understand native crypto behaviour
● Work closely with co-founder to help give shape to relevant product suites on the platform
💼 What kind of work will you do?
● You will build content strategy end to end with co-founders
● You will define content strategy for Crypso
● You'll set the initial guidelines for Content & Brand
at Invendis Technologies India
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Ø Managing the customers independently. Prior experience in account management, creating, maintaining, and enhancing client relationships to yield business opportunities by working closely with clients CIO, CTO, PMO will be of advantage. |
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Ø Understand market/ customer requirements the general need in various geographies. |
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Ø Customer Training-Full system training for existing customers. |
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Ø Sound understanding of the practical application of agile development methods and leading software development teams in an Agile/Lean environment would be a great advantage. |
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Ø Strong project management and technical fundamental skills to build complex enterprise software applications. |
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Ø Ability to leverage cutting-edge Agile and Lean practices to lead self-organizing teams to deliver software that does exactly what is needed as per client requirements. |
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Ø Ability to take the needs and challenges of clients and partner with them to formulate the delivery road map and project plans to support business strategies and goals. |
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Ø Deep understanding of Microsoft technologies, web development, architecture, configuration, deployment, and domain-driven designs. |
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Ø Prior experience of Core Programming skills in Visual Studio, .Net Core, http://asp.net/">ASP.NET, C#, HTML5, CSS, jQuery, http://asp.net/">ASP.NET, MVC/ Angular JS, SQL Server, ORM (Entity Framework) is essential. |
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Ø Hands-on OOPS, Data Structure, and Test-Driven Development (TDD). |
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Ø Must have completed at least 2-3 SDLC projects in entity framework, MVC/ AngularJS & Web APIs. |
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Ø Hands-on with design Principles and Domain Driven Design. |
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Ø Must carry a Go-Getter attitude, enjoy working in a progressive and agile organization with greater self- driven ownership of project deliveries for multiple projects simultaneously. |
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Ø Experience in preparing technical Proposals, effort, and estimation. |
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Ø Should be passionate, hungry for continual learning to keep pace with the latest trends, technologies, and tools in Project Management. |
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Ø Knows all times, technical depth, and client expectations including the health of the project, critical path items, risks, and impact on timelines. |
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Ø Should be able to work on GUI + Libraries as well. |
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Ø Change analysis for some of the new enhancements to be done in the system before integrating into the base system. |
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Ø SRS for new enhancement |
Java
Spring BootThe candidate is expected to be very strong in coding and technical design/architecture and should be able to architect newer modules into the platform independently.
Quality Assurance Engineer
Notice Period : 45 days / Immediate Joining
We are looking for a Quality Assurance (QA) engineer to develop and execute exploratory and automated tests to ensure product quality. QA engineer responsibilities include designing and implementing tests, debugging, and defining corrective actions. You will also review system requirements and track quality assurance metrics.
The ideal candidate will be instrumental in shaping the product direction and will be actively involved in defining key product features that impact the business. You will work with Principal Engineers to evolve the design and architecture of the products owned by this team. You will be responsible to set up and hold a high software quality bar besides providing technical direction to a highly technical team of Software Engineers. Ultimately, you should monitor all stages of software development to identify and resolve system malfunctions to meet quality standards.
Responsibilities
· Review requirements, specifications, and technical design documents to provide timely and meaningful feedback.
· Create detailed, comprehensive, and well-structured test plans and test cases.
· Estimate, prioritize, plan and coordinate testing activities.
· Design, develop and execute automation scripts using open source tools.
· Perform thorough regression testing when bugs are resolved.
· Develop and apply testing processes for new and existing products to meet client needs.
· Monitor debugging process results.
· Investigate the causes of non-conforming software and train users to implement solutions.
· Track quality assurance metrics, like defect densities and open defect counts.
· Stay up-to-date with new testing tools and test strategies.
Requirements
· 3+ years of experience as part of a QA Support and Services team.
· Experience working on building test plans, test cases, solving problems to improve quality and speed of delivery, and Knowledge of QA methodology and tools
· Experience in coding/scripting and user-level automation.
· Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
· Hands-on experience with Web application frontend testing, API Testing, Mobile application.
· Experience working in Framework like Robot, Appium, Selenium, cypress
· Strong knowledge of software QA methodologies, Agile/Scrum development process tools, and processes in GIT/Bitbucket, JIRA, confluence.
· Experience in writing clear, concise, and comprehensive test plans and test cases.
· Experience with performance and/or security testing is a plus.
· Good knowledge of Docker, Container applications with production experience.
· Critical thinker and problem-solving skills, Team player.
· Good time-management skills, Ambitious individuals who can work under their own direction towards agreed targets/goals.
· Must be flexible to work on the office timings to accommodate the multi-national client timings.
· Involve development operations & support internal teams.
http://www.banyandata.com" target="_blank">www.banyandata.com
Java
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