11+ Zendesk Jobs in Bangalore (Bengaluru) | Zendesk Job openings in Bangalore (Bengaluru)
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Responsibilities
- Manage incoming calls, chat and emails from customers in a prompt and swift manner
- Identify & assess customer’s needs, clarify information and provide solutions and alternatives wherever applicable
- Manage and resolve customer complaints, escalate to concerned authority when necessary
- Build sustainable relationships and trust with customers through open and interactive communication
- Provide accurate & complete information to improve customer satisfaction leading to noticeable results
- Maintain records of every interaction and forward to concerned team member whenever necessary
Who can apply:
- Graduate from any stream
- 2+ years experience in a customer support role
- Strong Track record of performance
- Strong listening , written and verbal communication skills
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities and manage time effectively
- Must be fluent in English, proficiency in other languages is an advantage.
- Familiarity with working Freshdesk/Zendesk/Zoho Desk is desirable
We are seeking a highly skilled Backend Developer to join our team and contribute to the development and improvement of both our customer-centric SaaS platform and internal systems. As a Backend Developer, you will be responsible for designing, implementing, and maintaining the server-side logic of our application, ensuring high performance, scalability, and security.
As a Backend Developer with expertise in Java, and PostgreSQL, you will play a critical role in developing and maintaining the backend infrastructure of our SaaS and internal platforms, ensuring its reliability, scalability, and performance. Join our team and be a part of building cutting-edge software solutions that empower our customers and drive business growth.
Responsibilities:
- Collaborate with cross-functional teams, including front-end developers, product managers, and designers, to understand project requirements and translate them into technical specifications.
- Design and develop server-side logic, APIs, and database schema to support the functionality and performance requirements of our SaaS platform.
- Write clean, modular, and well-documented code using any relevant programming language preferably Java with SpringBoot.
- Optimize the backend systems for maximum speed and scalability, ensuring high performance and responsiveness of the application.
- Implement data storage solutions using PostgreSQL or other relational databases, ensuring data integrity and security.
- Conduct thorough testing and debugging to identify and resolve any issues or bugs in the backend code.
- Stay up-to-date with emerging technologies, industry trends, and best practices in backend development and contribute to the continuous improvement of our development processes.
Requirements:
- Proven work experience as a Backend Developer or similar role, with a focus on server-side development.
- Proficiency in working with relational databases, particularly PostgreSQL, and writing efficient SQL queries.
- Familiarity with SaaS concepts and architecture.
- Experience with API design and development, including RESTful APIs.
- Solid understanding of software development principles, including object-oriented programming, design patterns, and data structures.
- Experience with version control systems, such as Git.
- Strong problem-solving and analytical skills, with keen attention to detail.
- Excellent communication and teamwork skills, with the ability to collaborate effectively with cross-functional teams.
- Bachelor's degree in Computer Science, Engineering, or a related field is preferred, but not mandatory.
- Job Description
We are looking for a talented Platform Engineer with a strong background in Python programming and AWS services to join our growing team.
Responsibilities:
- Contribute to the development and maintenance of our cloud management platform
- Collaborate with cross-functional teams to define, design, and deliver new features and functionality.
- Provide technical support and guidance to internal and external stakeholders.
- Stay up-to-date with the latest industry trends and technologies.
Requirements:
- A total of 2-4 years of professional experience in developing applications/platforms using Python programming
- Strong understanding of Object-Oriented Programming, SOLID principles and RDBMS.
- Demonstrated experience in utilizing AWS services, including Lambda, RDS, and DynamoDB.
- Strong understanding of cloud computing concepts, infrastructure, and architectural best practices.
- Experience in using source control systems, such as Git.
- Excellent problem-solving skills and the ability to debug complex systems.
- Strong communication skills, both written and verbal, with the ability to work effectively with team members and stakeholders.
- A constant hunger for learning and staying up-to-date with the latest industry advancements.
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent work experience.
Nice to have:
- AWS Certified Developer – Associate or other relevant AWS certifications.
- Experience with the AWS Boto3 SDK for Python.
- Experience with other cloud platforms (Azure, GCP, etc.).
- Familiarity with containerization and orchestration technologies, such as Docker and Kubernetes.
Automotive Embedded Developer
Experience: 3-8 Years
Location: Bangalore, Hyderabad, Chennai, Pune, Thiruvananthapuram, Calicut
Company: Tata Elxsi
Skills : Embedded C, CAN Protocol, Vector Tools, Aspice. Design and Development of ECU
Oracle OAS Developer
Senior OAS/OAC (Oracle analytics) designer and developer having 3+ years of experience. Worked on new Oracle Analytics platform. Used latest features, custom plug ins and design new one using Java. Has good understanding about the various graphs data points and usage for appropriate financial data display. Worked on performance tuning and build complex data security requirements.
Qualifications
Bachelor university degree in Engineering/Computer Science.
Additional information
Have knowledge of Financial and HR dashboard
Looking for someone with 6+ years of exp and has worked on scalable systems and has good understanding of architecting systems with Redis, Elasticsearch and Kafka.
We are looking for a Senior Java Developer with good product development experience to join our founding engineering team.
👋 Hi! We are Threado
At Threado, we are building the future of community experience for businesses. Community-led growth is the most sustainable way to build businesses and we want to help drive this shift in the years to come. We are a seed stage product-led startup building the best-in-class community management platform for community professionals across the globe.
Threado was founded by Pramod Rao and Abhishek Nalin. Prior to Threado, Pramod was a founding team member and VP, Marketing at Zomato. He comes with a decade of experience in community building and user growth. Abhishek was the Director of Engineering at BillTrim and CTO at Smart Audit. He has years of experience in engineering design, architecture and building SaaS products.
⛰Welcome to ground zero!
"The journey of a thousand miles begins with one step." - Lao Tzu
You'll be joining us at the early stages of our journey. We are a small, fun and passionate team with an ambition to build the next generation of community infrastructure. If you love technology, enabling engaging social experiences, and are interested in building a product for the global market, you are one of us. Join us in the journey ahead!
🛠What can you expect at Threado?
You'll be involved in:
- Shaping the APIs integrations marketplace and designing and developing solutions on top of APIs.
- Taking a business problem, coming up with solutions, leading the technical design and implementation of the solution.
- Writing clean, maintainable and reusable code along with test cases.
- Mentoring junior developers.
🥷 We are looking for:
- Proficient with Java. Good understanding of Spring framework.
- Good understanding of SQL (MySQL or PostgreSQL). Experience with No-SQL (Cassandra, MongoDB, DynamoDB) will be a plus.
- Experience in server-side services using Redis, Elasticsearch, Kafka will be a plus. Working experience of Microservices would be a plus.
- Experience with AWS stack. Experience with CI/CD processes.
- Good written and verbal communication skills with the ability to present complex technical information clearly and concisely to a variety of audiences.
- Bachelor's Degree in Computer Science or related field with 4+ years of experience in software development.
💭 Parting thoughts on why Threado:
- Opportunity to join a small passionate team in the early days of building a global SaaS business out of India
- Take the path less traveled, have fun building and enjoy the learning journey
Hi ,
Greetings from ToppersEdge.com India Pvt Ltd
We have job openings for our Client. Kindly find the details below:
Work Location : Bengaluru(remote axis presently)later on they should relocate to Bangalore.
Shift Timings – general shift
Job Type – Permanent Position
Experience – 3-7 years
Candidate should be from Product Based Company only
Job Description
We are looking to expand our DevOps team. This team is responsible for writing scripts to set up infrastructure to support 24*7 availability of the Netradyne services. The team is also responsible for setting up monitoring and alerting, to troubleshoot any issues reported in multiple environments. The team is responsible for triaging of production issues and providing appropriate and timely response to customers.
Requirements
- B Tech/M Tech/MS in Computer Science or a related field from a reputed university.
- Total industry experience of around 3-7 years.
- Programming experience in Python, Ruby, Perl or equivalent is a must.
- Good knowledge and experience of configuration management tool (like Ansible, etc.)
- Good knowledge and experience of provisioning tools (like Terraform, etc.)
- Good knowledge and experience with AWS.
- Experience with setting up CI/CD pipelines.
- Experience, in individual capacity, managing multiple live SaaS applications with high volume, high load, low-latency and high availability (24x7).
- Experience setting up web servers like apache, application servers like Tomcat/Websphere and databases (RDBMS and NoSQL).
- Good knowledge of UNIX (Linux) administration tools.
- Good knowledge of security best practices and knowledge of relevant tools (Firewalls, VPN) etc.
- Good knowledge of networking concepts and UNIX administration tools.
- Ability to troubleshoot issues quickly is required.
1. Core Java.
2. Thorough understanding of React.js and its core principles.
3. Strong proficiency in JavaScript, JQUERY, including DOM manipulation and the JavaScript
object model.
4. Experience with popular React.js workflows (such as Flux or Redux).
5. Knowledge of modern authorization mechanisms, such as JSON Web Token, SSO
authentication.
6. Familiarity with RESTful APIs.
7. Familiar with Linux
8. Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
9. Familiarity with Spring Boot, Hibernate (JPA)
10. Oracle or any other DB experience
11. Any J2EE server or Tomcat container experience required
Recruiter responsibilities include:
• Designing and implementing the overall recruiting strategy
• Sourcing and attracting candidates by using databases, social media etc
• Conducting interviews and filtering candidates for open positions
Job brief:
We are looking for a Recruiter with full-cycle recruiting experience, from talent
sourcing and attracting candidates to interviewing and hiring great employees.
Responsibilities:
• Design and implement overall recruiting strategy
• Develop and update job descriptions and job specifications
• Perform job and task analysis to document job requirements and objectives
• Prepare recruitment materials and post jobs to appropriate job
board/newspapers/colleges etc
• Source and recruit candidates by using databases, social media etc
• Screen candidates resumes and job applications
• Conduct interviews using various reliable recruiting and selection tools/methods to
filter candidates within schedule
• Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes
• Onboard new employees in order to become fully integrated
• Monitor and apply HR recruiting best practices
• Provide analytical and well documented recruiting reports to the rest of the team
• Act as a point of contact and build influential candidate relationships during the
selection process
• Promote company’s reputation as “best place to work”.
Requirement:
• Proven work experience as a Recruiter (either an in-house recruiter or a staffing
agency recruiter)
• Solid ability to conduct different types of interviews (structured, competency based, stress etc)
• Hands on experience with various selection processes (video interviewing, phone
interviewing, reference check etc)
• Ability to organize skills assessment centers (in tray activities, work samples,
psychometric and IQ/EQ tests, etc)
• Familiarity with HR databases, Applicant Tracking Systems (ATS) and Candidate
Management Systems (CMS)
• Hands-on experience with recruiting software, as well as Human Resource
Information Systems (HRIS) or Human Resource Management Systems (HRMS)
• Excellent communication and interpersonal skills
• Strong decision-making skills
• BS/MS in Human Resources Management



