11+ Zendesk Jobs in Bangalore (Bengaluru) | Zendesk Job openings in Bangalore (Bengaluru)

Responsibilities

• Manage incoming calls, chat and emails from customers in a prompt and swift manner

• Identify & assess customer’s needs, clarify information and provide solutions and alternatives wherever applicable

• Manage and resolve customer complaints, escalate to concerned authority when necessary

• Build sustainable relationships and trust with customers through open and interactive communication

• Provide accurate & complete information to improve customer satisfaction leading to noticeable results

• Maintain records of every interaction and forward to concerned team member whenever necessary

Who can apply:

• Graduate from any stream
• 2+ years experience in a customer support role

• Strong Track record of performance 

• Strong listening , written and verbal communication skills

• Customer focus and adaptability to different personality types

• Ability to multitask, set priorities and manage time effectively

• Must be fluent in English, proficiency in other languages is an advantage.

• Familiarity with working Freshdesk/Zendesk/Zoho Desk is desirable 

VB.NET Developer (5+ Years Experience)

Job Description

We are seeking a highly skilled VB.NET developer with 5+ years of experience to join our development team. The ideal candidate will have a strong foundation in VB.NET and the .NET Framework, along with a proven track record of designing, developing, and deploying scalable and maintainable software solutions.

Responsibilities:

• Design, develop, and implement complex applications using VB.NET and the .NET Framework.
• Collaborate with designers, product managers, and other stakeholders to understand requirements and translate them into functional and user-friendly applications.
• Write clean, efficient, and well-documented code that adheres to best practices and coding standards.
• Develop and maintain web applications using ASP.NET (Web Forms or MVC).
• Build and interact with databases using ADO.NET.
• Create and implement reusable components and libraries.
• Troubleshoot and debug complex technical issues.
• Participate in code reviews and provide constructive feedback.
• Stay up-to-date with the latest trends and technologies in VB.NET and the .NET Framework.
• Contribute to the continuous improvement of our development processes and tools.

Required Skills and Experience:

• 5+ years of experience as a VB.NET developer.
• In-depth knowledge of VB.NET syntax, data types, control flow, and object-oriented programming (OOP) concepts.
• Strong understanding of the .NET Framework, including the CLR, CLI, and BCL.
• Experience with ASP.NET (Web Forms or MVC) for building web applications.
• Proficiency in ADO.NET for database access.
• Experience with Windows Forms for desktop application development (a plus).
• Familiarity with web services (SOAP and REST) and their integration.
• Understanding of XML and its use in data exchange and configuration.
• Knowledge of SQL for interacting with relational databases.

Preferred Skills:

• Experience with design patterns for writing maintainable code.
• Proficiency in version control systems like Git or SVN.
• Experience with unit testing frameworks like NUnit or MSTest.
• Understanding of cloud platforms (Azure, AWS) is a plus.
• Knowledge of API development and integration.
• Experience with security best practices and vulnerability mitigation techniques.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Benefits:

We offer a competitive salary and benefits package, along with the opportunity to work on challenging and rewarding projects.

If you are a talented and passionate VB.NET developer with a proven track record of success, we encourage you to apply!

CREATIVE DIRECTOR / PRODUCER

A creative lead should be able to lead a creative unit of writers, designers, and editors. Should take responsibility for the entire project and work with the team to complete it.

Creative visualization capability required to come up with new ideas around both animation and shoot based films, also, should be able to pitch them to the client. Have to be part of pre-production, production, and post-production.

Helps team members grow by providing guidance and mentorship. A hands-on professional with experience in managing teams.

Filmbaker focuses on all sorts of startups, giant firms, and Creative Industries. The company has an office in Bengaluru and has a small team that's between 11-30 employees.

Types of projects:

• Brand film
• advertising film
• explainer animation video
• promotional video
• video content for social media

Experience, Skills and Attributes:

• Creative professional with 5-8 years of experience on client/agency side on digital-first brands
• Proven awesomeness in idea generation
• Experienced in managing copy and design teams and the creative development process
• Worked on consumer brands with strong digital narratives spanning multiple formats.
• Experience in video production is mandatory
• Willing and able to contribute to copywriting in an individual capacity
• Ability to work with cross functional teams
• Ability to conceptualize and visualize
• Should have written/directed short/animation films
• Should be able to work with DOPs/Cinematographers
• Knowledge of editing is a plus to guide editors.
• Knowledge/Idea of music is a plus.

Do Your Thng 

https://doyourthng.com/ 

DYT - Do Your Thing, is an app, where all social media users can share brands they love with their followers and earn money while doing so! We believe everyone is an influencer. Our aim is to democratise social media and allow people to be rewarded for the content they post. How does DYT help you? It accelerates your career through collaboration opportunities with top brands and gives you access to a community full of experts in the influencer space. 

Role: DevOps 

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Job Description:

We are looking for experienced DevOps Engineers to join our Engineering team. The candidate will be working with our engineers and interact with the tech team for high quality web applications for a product.

Required Experience

• Devops Engineer with 2+ years of experience in development and production operations supporting for Linux & Windows based applications and Cloud deployments (AWS/GC stack)
• Experience working with Continuous Integration and Continuous Deployment Pipeline
• Exposure to managing LAMP stack-based applications
• Experience Resource provisioning automation using tools such as CloudFormation, terraform and ARM Templates.
• Experience in working closely with clients, understanding their requirements, design and implement quality solutions to meet their needs.
• Ability to take ownership on the carried-out work
• Experience coordinating with rest of the team to deliver well-architected and high-quality solutions.
• Experience deploying Docker based applications
• Experience with AWS services.
• Excellent verbal and written communication skills

Desired Experience

• Exposure to AWS, google cloud and Azure Cloud
• Experience in Jenkins, Ansible, Terraform
• Build Monitoring tools and respond to alarms triggered in production environment
• Willingness to quickly become a member of the team and to do what it takes to get the job done
• Ability to work well in a fast-paced environment and listen and learn from stakeholders
• Demonstrate a strong work ethic and incorporate company values in your everyday work.

Embedded developer -

Experience: 5-7 Years

Skill: -

Strong Embedded C/C++ developer

Job Description

Experience should have minimum 2 years.

Proficient with ReactJS/Redux

Designing and developing user interface solutions for websites, web and Mobile applications.

Design product and website layouts, assets, flows, sitemaps etc.

Create and maintain UI guidelines and templates.

Extensive knowledge of web technologies and building large scale web applications.

Expertise in JavaScript, HTML5 and CSS3 and Adoptive / Responsive web Design & Cross browser experience.

Expertise with cross-browser, cross-platform, and design constraints on the web.

Interact with other team members to incorporate innovations and vice versa.

Experience in working with Agile Methodology.

Ability to solve problems creatively and effectively.

Should possess excellent communication skills.

Senior Python Backend Developer 

Notice Period: 45 days / Immediate Joining

Banyan Data Services (BDS) is a US-based Infrastructure Services Company, headquartered in San Jose, California, USA. It provides full-stack managed services to support business applications and data infrastructure.  We are looking for a Senior Python Developer to join our development team based out of Bangalore. This teamwork on building the next-generation SAS application on the Hybrid Cloud platform.  

It's a once-in-a-lifetime opportunity to join our rocket ship startup run by a world-class executive team. We are looking for candidates that aspire to be a part of the cutting-edge solutions and services we offer that address next-gen data evolution challenges.  

Key Qualificatisons

· Ability to write high-quality code efficiently.

· Design and develop new services/micro-services.

· Participate in planning and management of development process.

· Share architectural design vision with both technical and non-technical team members, including fellow engineers.

· Works on improvements in development toolset including testing frameworks, deployment scripts, and monitoring libraries.

· Experience solving complex problems and implementing solutions for performance and scalability.

· Write clean, well-structured, and maintainable code with automated test coverage and corresponding documentation.

· Explore new latest relevant technology, techniques, frameworks, tools, methodologies, and processes.

· Comfortable working with all aspects of software development; including dev-ops, quality assurance, research, and design.

Requirements

· Minimum 3 years of experience as a Python Developer in application development.

· Experience in Developing applications/software using Python, developing web services using Django/Flask, working with REST API, and working with any databases technology.

· Strong in Reg expression and string handling.

· Strong in python programming and should be able to develop both API, UI, and backend validations.

· Integration of user-facing elements developed by front-end developers with server-side logic and Implementation of security and data protection.

· Experience in Developing applications, software using Python, developing web services using Django, Flask, working with REST API, and working with any databases technology.

· Worked on open-source tools for logging, monitoring, search engine, caching, etc.

· Exposure to any of relation database technologies MySQL/Postgres/Oracle or any No-SQL database.

· Experience working on DevOps tools for continuous integration.

· Performed App servers, application deployments, web server deployments.

· Design and implementation of low-latency, high-availability, and performant applications.

· Working knowledge of AWS, enough to be able to set up the environment for application development.

· Good good analytical and execution skills.

· Worked on open-source software for development, logging, monitoring, search engine, caching, etc.

http://www.banyandata.com" target="_blank">www.banyandata.com 

Xoxoday is looking for a highly skilled computer programmer who is comfortable with front end programming. The front-end developer's job is to convert website design files into high fidelity HTML/CSS and work on ReactJS code to bring it to life.

• Design and develop UI for SaaS Application using HTML/CSS
• Driving innovations
• Estimate efforts, identify risks, devices and meets project schedules
• Mentors and coaches’ engineers and provide technical leadership

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An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• 4 years of strong design and development experience in building massively large-scale distributed internet systems and products
• Skillsets -

• Expert - HTML/CSS/Bootstrap/Pixel perfect UI development.
• Good - ReactJS/AngularJS

• Scripting languages like NodeJS will be good to have
• Building single page applications with multiple components
• Working on complex dashboards and reporting interfaces
• Data structures & algorithms skills
• Open source software, frameworks, and broader cutting-edge technologies
• Modern JavaScript libraries and front-end components
• BS/MS in Computer Science or equivalent

You will be working with top-quality engineers who have built one of the best employee engagement SaaS platforms. You will be reporting to AVP Engineering and working closely with the Architect and other leads.

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A wholesome opportunity in a fast paced environment that will enable you to juggle between concepts, yet maintain quality on content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

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A fast growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.

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We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

1. Prior experience in Inside sales
2. Target Driven
3. Excellent communication skills
4. Willing to work hard and achieve the target as a team player
5. Client-focused and less TAT for conversion
6. Ability to generate reference and leads from existing and prospects
7. Multi-lingual skills are added advantage
8. Basic use of computers, CRM and giving a demo to clients on trading software