11+ Zendesk Jobs in Bangalore (Bengaluru) | Zendesk Job openings in Bangalore (Bengaluru)
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Responsibilities
- Manage incoming calls, chat and emails from customers in a prompt and swift manner
- Identify & assess customer’s needs, clarify information and provide solutions and alternatives wherever applicable
- Manage and resolve customer complaints, escalate to concerned authority when necessary
- Build sustainable relationships and trust with customers through open and interactive communication
- Provide accurate & complete information to improve customer satisfaction leading to noticeable results
- Maintain records of every interaction and forward to concerned team member whenever necessary
Who can apply:
- Graduate from any stream
- 2+ years experience in a customer support role
- Strong Track record of performance
- Strong listening , written and verbal communication skills
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities and manage time effectively
- Must be fluent in English, proficiency in other languages is an advantage.
- Familiarity with working Freshdesk/Zendesk/Zoho Desk is desirable
Job Title: Business Development Associate
Domain: EdTech Sales 💻
Location: Bengaluru, Karnataka - Onsite 📍
Salary: ₹9LPA - ₹10LPA💰 :SR. BDA
NOTE : Atleast 1 Year of Ed-Tech Experience Required
🌟 Role Overview:
We are looking for a dynamic Business Development Associate (BDA) to join our fast-growing team! 🚀 As a BDA, you will play a key role in driving our sales efforts by connecting with prospective students, understanding their career goals, and guiding them on how we can help them achieve success in the tech industry. 💡 You’ll be responsible for qualifying leads, nurturing relationships, and closing deals to meet and exceed sales targets. Your role will directly contribute to our mission of shaping the future of tech professionals in India! 🌍
🔑 Key Responsibilities:
- Client Engagement: Start conversations with potential students, understand their career aspirations, and offer personalized advice on how our programs can help them succeed in the tech industry. 🗣️
- Lead Qualification: Evaluate prospects' goals and align them with our offerings to ensure a strong fit. 🔍
- Follow-up & Nurturing: Regularly follow up with potential clients, maintain engagement, and highlight the unique value we can offer in their career journey. 💬
- Sales Achievement: Strive to meet and exceed individual and team sales targets through a proactive and results-driven approach. 🏅
- Product Knowledge: Stay updated on our program offerings and continuously improve your knowledge to provide expert guidance to prospective students. 📚
📋 Requirements:
- Experience: Fresher with an interest in sales or business development. 🎯
- Education: Bachelor’s degree in any stream. Preferred: B.Tech, MCA, BCA, MBA, M.Tech. 🎓
Skills:
- Strong verbal and written communication skills in English. 📝
- Excellent customer engagement skills, focused on relationship-building. 🤝
- Passion for sales and achieving targets. 💪
- Ability to explain complex ideas in a simple, engaging manner. 💡
- Technical Knowledge: Basic understanding of LeadSquared (LSQ) CRM or other CRM tools is a plus. 📊
🌟 Preferred Skills:
- Prior experience in K12+ EdTech Sales or the education domain. 🏫
- Familiarity with tech products and services. 💻
- Experience handling sales with a ticket size of ₹50,000 or higher. 💸
🎁 Perks & Benefits:
- Competitive Salary: Best in the industry with performance-based incentives. 💰
- Health Insurance: Comprehensive coverage for employees. 🏥
- Cell Phone & Internet Reimbursement: Stay connected while working. 📱💻
- Life Insurance & Paid Sick Leave: For peace of mind and well-being. ❤️
- Provident Fund: Secure your future with savings for retirement. 📈
- Commission Pay: Earn additional commissions based on sales performance. 🎉
Bonus Structure:
Performance Bonus based on monthly targets. 📅
Quarterly & Yearly Bonuses for exceeding sales goals. 🎯
🕒 Work Schedule:
Working Days: Wednesday to Sunday (Fixed Monday & Tuesday off) 📅
Shift Timings: 12 PM - 9 PM ⏰
Work Type: Full-time, On-site 🏢
Vue.js
AngularJS (1.x)
Angular (2+)
React.js
Javascript- Minimum 4+ years of experience building Java & React JS/Node JS applications, in a service-based architecture.
- Need hands on current experience on Java 8+, React JS/Node JS and above, Java script, Angular JS, JUnit, XML, Spring, Spring Boot, rest APIs, and SQL.
- Hands on experience with version control, build integration and messaging technologies.
- Need to demonstrate in-depth understanding of OOO principles, design patterns and threading techniques.
- Strong web Services background required.
- Must be able to interact with all levels of personnel within the organization and be effective with both business and technical teams.
- Ability to deal with ambiguity and define approaches to bring unfocused issues to resolution
- Excellent written and oral communication skills for managing interactions both within the team and without.
- Very strong attention to detail and organizational skills. Strong work ethic
JavaExp. - must be 8-12 yrs
Location - Bangalore/Mumbai
• Experience in Core Java 5.0 and above, CXF, Spring.
• Extensive experience in developing enterprise-scale n-tier applications for financial domain. Should possess good architectural knowledge and be aware of enterprise application design patterns.
• Should have the ability to analyze, design, develop and test complex, low-latency client-facing applications.
• Good Experience into Microservices , Data structures , Oops , Algorithms, multithreading etc
• Good development experience with RDBMS, preferably Sybase database.
• Good knowledge of multi-threading and high-volume server-side development.
• Experience in sales and trading platforms in investment banking/capital markets.
• Basic working knowledge of Unix/Linux.
• Experience into High /Low level designing.
• Excellent problem solving and coding skills in Java.
• Strong interpersonal, communication and analytical skills.
• Should have the ability to express their design ideas and thoughts.
Nielsen, a global company specialising in audience measurement and analytics, is currently seeking a proficient leader in data engineering to join their team in Bangalore, Gurgaon, or Mumbai.
This is a manager of managers role that involves managing multiple scrum teams and overseeing an advanced data platform that analyses audience consumption patterns across various channels like OTT, TV, Radio, and Social Media worldwide. You will be responsible for building and supervising a top-performing data engineering team that delivers data for targeted campaigns. Moreover, you will work with AWS services (S3, Lambda, Kinesis) and other data engineering technologies such as Spark, Scala/Python, Kafka, etc. There may also be opportunities to establish deep integrations with OTT platforms like Netflix, Prime Video, and other.
XMLWe are looking for people who have done SAP SuccessFactors
implementation in one or more SAP SuccessFactors BizX modules,
and who can demonstrate real impact within businesses and truly
understand how to successfully transform business processes. The
candidate should have a good understanding of the end-to-end
employee life cycle and understand the industry-specific HR
processes. The candidate should have experience in conducting
customer workshops and demonstrate the leading practices to
CXO’s.
Required Skills and Experience
To qualify for the role you must have:
Experience of SAP SuccessFactors BizX implementation projects,
performing a variety of roles through the full project life-cycle with
specialist functional knowledge of SAP SuccessFactors BizX
modules
Technical understanding of XML and ability to work comfortably in
delivering client.
Ability to develop strong relationships with the client
MUST Excellent written and verbal communication skills including
presentations, chairing meetings, workshop facilitation, business and
report writing
Ability to manage work streams within a large project (client-facing
or internal)
Educated to Graduate / Postgraduate level
SAP Background is preferred.
Relevant Experience:
• 2-8 years
• Should have done at least 1 end-to-end Implementation.
Qualification:
• MBA/ PGDM/ B.E/ B.Tech/ M.E/ M.Tech/ MCA
• Should have throughout first class in the entire Academic
background.
Essential Skills:
• Excellent Communication and Interpersonal Skills
JavaThe thrill of working at a start-up that is starting to scale massively is something else. Simpl (FinTech startup of the year - 2020) was formed in 2015 by Nitya Sharma, an investment banker from Wall Street and Chaitra Chidanand, a tech executive from the Valley, when they teamed up with a very clear mission - to make money simple so that people can live well and do amazing things. Simpl is the payment platform for the mobile-first world, and we’re backed by some of the best names in fintech globally (folks who have invested in Visa, Square and Transferwise), and
has Joe Saunders, Ex Chairman and CEO of Visa as a board member.
Everyone at Simpl is an internal entrepreneur who is given a lot of bandwidth and resources to create the next breakthrough towards the long term vision of “making money Simpl”. Our first product is a payment platform that lets people buy instantly, anywhere online, and pay later. In
the background, Simpl uses big data for credit underwriting, risk and fraud modelling, all without any paperwork, and enables Banks and Non-Bank Financial Companies to access a whole new consumer market.
In place of traditional forms of identification and authentication, Simpl integrates deeply into merchant apps via SDKs and APIs. This allows for more sophisticated forms of authentication that take full advantage of smartphone data and processing power
Skillset:
Workflow manager/scheduler like Airflow, Luigi, Oozie
Good handle on Python
ETL Experience
Batch processing frameworks like Spark, MR/PIG
File formats: parquet, JSON, XML, thrift, avro, protobuff
Rule engine (drools - business rule management system)
Distributed file systems like HDFS, NFS, AWS, S3 and equivalent
Built/configured dashboards
Nice to have:
Data platform experience for eg: building data lakes, working with near - realtime
applications/frameworks like storm, flink, spark.
AWS
File encoding types: Thrift, Avro, Protobuff, Parquet, JSON, XML
HIVE, HBASE
AngularJS (1.x)Angular (2+)React.js
NodeJS (Node.js)
MongoDB- Experience range – 8 to 12 years
- Good understanding of software engineering practices, SDLC.
- Ability to provide elegant and efficient design solutions
- Strong knowledge on design patterns
- Effective interpersonal skills and collaborative management style to include teamwork and team building ability
- Should have knowledge on API integration mulesoft, Apache Camel tools
- Strong knowledge on providing microservices architecture
ROLES & RESPONSIBILITIES:
- Research, programs, plans, designs, and administers building projects for clients by applying knowledge of architectural design and building materials.
- Produces conceptual plans, renderings, and documents.
- Assists in research and coordination of materials and products for project specifications
Skills Required:
Primary Skills:
- Java, Spring Boot/ Node.js- Backend
- HTML, CSS, JS, React/ Angular- Frontend
- SQL
- Mobile Application Development
Secondary Skills:
- Microservices, Design Patterns
- Cloud- AWS, Azure, GCP
- DevOps tools- Jenkins, GIT Pipeline, etc.- Anyone should be fine
- Maven
.NET
C#Job Responsibility:
- Hands-on non-academic experience From 4 to 5 years as a .NET Developer or Application Developer
- Strong knowledge of object-oriented programming
- Good Understanding with the ASP.NET framework,VB.NET , VC#.NET, SQL Server and design/architectural patterns (e.g. MVC)
- Basic Knowledge of Microsoft SQL Server
- Basic Knowledge of Agile methodologies
- Database: SQL Server, SSIS & SSRS (will be a plus)
- Great understanding, Debugging and problem-solving skills.
Skills & Certifications
- Experience supporting enterprise systems with a background in a large global, highly complex environment
- Should have very good knowledge and experience of complete Record to Report (R2R) cycle
- One year experience with Oracle Cloud/Fusion (implementation or support) required
- Must have expertise in Oracle Fusion/Cloud Financials/Oracle R12 modules such as
Accounts Payable, Accounts Receivable, General Ledger, Fixed Assets, Cash Management, and Procurement
- Strong experience in ACH processing and Smart View/FRS/OTBI
- Experience with integrating external applications to Fusion Cloud
- Excellent troubleshooting skills with ability to diagnose issues with complex applications and processes.
- Very strong customer service orientation
- Highly self-motivated and directed
- Ability to absorb new ideas and concepts quickly
- Good analytical and problem-solving abilities
- Ability to effectively prioritize and execute tasks in a fast-paced environment
- Ability to present ideas in business-friendly and user-friendly language • Excellent written, oral, interpersonal, and presentation skills
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