11+ Zendesk Jobs in Bangalore (Bengaluru) | Zendesk Job openings in Bangalore (Bengaluru)

Responsibilities

• Manage incoming calls, chat and emails from customers in a prompt and swift manner

• Identify & assess customer’s needs, clarify information and provide solutions and alternatives wherever applicable

• Manage and resolve customer complaints, escalate to concerned authority when necessary

• Build sustainable relationships and trust with customers through open and interactive communication

• Provide accurate & complete information to improve customer satisfaction leading to noticeable results

• Maintain records of every interaction and forward to concerned team member whenever necessary

Who can apply:

• Graduate from any stream
• 2+ years experience in a customer support role

• Strong Track record of performance 

• Strong listening , written and verbal communication skills

• Customer focus and adaptability to different personality types

• Ability to multitask, set priorities and manage time effectively

• Must be fluent in English, proficiency in other languages is an advantage.

• Familiarity with working Freshdesk/Zendesk/Zoho Desk is desirable 

Strong Product Designer profile.

Mandatory (Experience 1) – Must have a minimum 5+ years of experience in end-to-end Product Design (UI + UX) for B2B SaaS products or consumer tech products.

Mandatory (Experience 2) – Must have hands-on experience in both UX and UI, including User Research, User Journey Mapping, Wireframing, Prototyping, and Visual Design.

Mandatory (Portfolio) – Must have a strong design portfolio showcasing case studies of complete product design work — including UX-focused projects such as user research, personas, user flows, information architecture, and high-fidelity UI designs for B2B dashboards, SaaS products, or consumer-facing apps.

Mandatory (Tools) – Must be proficient in design tools such as Figma (wireframing, prototyping, design systems).

Mandatory (Company) – B2B SaaS OR Top Consumer-Tech Products (Swiggy, Dunzo, Nykaa, Cred)

JOB DESCRIPTION

Experience: 3-5 years

Location: Bangalore

Wissen Technology is now hiring for a Java Developer - Bangalore with hands-on experience in Core Java, algorithms, data structures, multithreading and SQL. We are solving complex technical problems in the industry and need talented software engineers to join our mission and be a part of a global software development team. A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting. 

Required Skills:

• Exp. - 3-5 years
• Experience in Core Java and Spring Boot.
• Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns.
• Should have the ability to analyze, design, develop and test complex, low-latency client- facing applications.
• Good development experience with RDBMS.
• Good knowledge of multi-threading and high-performance server-side development.
• Basic working knowledge of Unix/Linux.
• Excellent problem solving and coding skills.
• Strong interpersonal, communication and analytical skills.
• Should have the ability to express their design ideas and thoughts.

Notice Period - 0-15 days Max

Apply only who are currently in Karnataka

F2F interview

Interview - 4 rounds

Job Title: AI Specialist

Company Overview: We are the Technology Center of Excellence for Long Arc Capital

which provides growth capital to businesses with a sustainable competitive advantage and 

a strong management team with whom we can partner to build a category leader. We focus 

on North American and European companies where technology is transforming traditional 

business models in the Financial Services, Business Services, Technology, Media and 

Telecommunications sectors.

As part of our mission to leverage AI for business innovation, we are establishing AI COE to 

develop Generative AI (GenAI) and Agentic AI solutions that enhance decision-making, 

automation, and user experiences.

Job Overview: We are seeking dynamic and talented individuals to join our AI COE. This 

team will focus on developing advanced AI models, integrating them into our cloud-based 

platform, and delivering impactful solutions that drive efficiency, innovation, and customer 

value.

Key Responsibilities:

• As a Full Stack AI Engineer, research, design, and develop AI solutions for text, 

image, audio, and video generation

• Build and deploy Agentic AI systems for autonomous decision-making across 

business outcomes and enhancing associate productivity. 

• Work with domain experts to design and fine-tune AI solutions tailored to portfoliospecific challenges.

• Partner with data engineers across portfolio companies to –

o Preprocess large datasets and ensure high-quality input for training AI 

models.

o Develop scalable and efficient AI pipelines using frameworks like 

TensorFlow, PyTorch, and Hugging Face.

• Implement MLOps best practices for AI model deployment, versioning, and 

monitoring using tools like MLflow and Kubernetes.

• Ensure AI solutions adhere to ethical standards, comply with regulations (e.g., 

GDPR, CCPA), and mitigate biases.

• Design intuitive and user-friendly interfaces for AI-driven applications, collaborating 

with UX designers and frontend developers.

Internal Use Only

• Stay up to date with the latest AI research and tools and evaluate their applicability 

to our business needs.

Key Qualifications:

Technical Expertise:

• Proficiency in full stack application development (specifically using Angular, React).

• Expertise in backend technologies (Django, Flask) and cloud platforms (AWS 

SageMaker/Azure AI Studio).

• Proficiency in deep learning frameworks (TensorFlow, PyTorch, JAX).

• Proficiency with Large Language Models (LLMs) and generative AI tools (e.g., OpenAI 

APIs, LangChain, Stable Diffusion).

• Solid understanding of data engineering workflows, including ETL processes and 

distributed computing tools (Apache Spark, Kafka).

• Experience with data pipelines, big data processing, and database management 

(SQL, NoSQL).

• Knowledge of containerization (Docker) and orchestration (Kubernetes) for scalable 

AI deployment.

• Familiarity with CI/CD pipelines and automation tools (Terraform, Jenkins).

• Good understanding of AI ethics, bias mitigation, and compliance standards.

• Excellent problem-solving abilities and innovative thinking.

• Strong collaboration and communication skills, with the ability to work in crossfunctional teams.

• Proven ability to work in a fast-paced and dynamic environment.

Preferred Qualifications:

• Advanced studies in Artificial Intelligence, or a related field.

• Experience with reinforcement learning, multi-agent systems, or autonomous 

decision-making

What you’ll do: 

● Own and build next-generation web applications which are efficient, reusable front-end abstractions 

and systems. 

● Explore and design lively and compelling consumer experiences. 

● Ensure that all the assigned systems are performing to scale. 

● Actively participate in design and code reviews to build robust applications and prototypes 

● You will mentor junior engineers on design and proper coding practices 

What you will need: 

● A deep expertise in React, Javascript, HTML5 and CSS3. 

● Understanding of browser internals and a basic understanding of the network stack. 

● Understanding of common design patterns followed in front-end projects. 

● Basic awareness of application security practices and deployment techniques for front-end projects. 

● Should have sound knowledge in computer science fundamentals like data structure, object-oriented 

programming and possess excellent communication skills. 

Years of Experience:6-8 Years
Notice: Immediate-15 Days
Work Location: Bangalore

Looking for candidates anywhere in south India who can relocate to Bangalore. 

POSITION SUMMARY

Developers will be responsible for Designing and integrating software applications running on multiple platform types into the overall architecture.

TECHNICAL SKILLS

C#, .Net 3.5+, ASP.Net, WebAPI, MVC, jQuery, Angular, JavaScript, React, SQL Server 2008+

POSITION RESPONSIBILITIES

• Minimum 6+ years of solid experience in C# development.

• Ability to write clean code

• strong knowledge of SOLID principles

• Experienced in source control and collaboration tools TFS, Azure DevOPS

• continuous hands-on experience in unit testing

• Understanding of agile development, and scrum methodology is desirable

Please find the below JD:

Min 7+ yrs of IT Experience.

Min 7+yrs in SAP ABAP.

With good communication skills.

Skills :SAP ABAP ND ECC Exp

Technical Skills Required:

• A graduate in computers or Engineering from a reputed university. 
• Hands-on experience in Microsoft C#.Net technology.
• Hands-on experience in C#, WPF, MVVM architecture
• Knowledge of TCP/IP socket programming is a plus
• Strong in OOPs concept & SQL Server.
• Windows desktop application, Dot Net, C#, Entity Framework, WPF, XAML, Unity3D.
• Building structural and architectural domain knowledge, Automobile domain knowledge
• Microsoft certification on Azure (blob storage)
• Fair understanding of HTML, CSS, Web Application, Windows Store App, Design Patterns

Roles and responsibilities:

1. Responsible for development and maintenance of applications with technologies involving Enterprise Java and Distributed  technologies.
2. Experience in Hadoop, Kafka, Spark, Elastic Search, SQL, Kibana, Python, experience w/ machine learning and Analytics     etc.
3. Collaborate with developers, product manager, business analysts and business users in conceptualizing, estimating and developing new software applications and enhancements..
4. Collaborate with QA team to define test cases, metrics, and resolve questions about test results.
5. Assist in the design and implementation process for new products, research and create POC for possible solutions.
6. Develop components based on business and/or application requirements
7. Create unit tests in accordance with team policies & procedures
8. Advise, and mentor team members in specialized technical areas as well as fulfill administrative duties as defined by support process
9. Work with cross-functional teams during crisis to address and resolve complex incidents and problems in addition to assessment, analysis, and resolution of cross-functional issues.