

MCSAM
http://www.mcsam.inAbout
Jobs at MCSAM

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Your responsibilities as an Engineer:
• Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
• Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
• Prepares and installs solutions by determining and designing system specifications, standards, and programming.
• Improves operations by conducting systems analysis; recommending changes in policies and procedures.
• Obtains and licenses software by obtaining required information from vendors; recommending purchases; testing and approving products.
• Updates job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment
• Participate in educational opportunities & read professional publications;
• Protects operations by keeping information confidential.
• Provides information by collecting, analyzing, and summarizing development and service issues.
• Accomplishes engineering and organization mission by completing related results as needed.
• Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle.
Skill sets we require:
• Proven work experience as a Software Engineer or Software Developer
• Experience designing interactive applications
• Ability to develop software in or other programming languages like JIRA or Postman
• Excellent knowledge of relational databases, MYSQL and Restful API
• Experience developing web applications using at least one popular web framework (Laravlel, Codeigniter and Magento)
• Experience with test-driven development
• Proficiency in software engineering tools
• Ability to document requirements and specifications
Educational Qualification:
• Bachelor’s/Master’s degree in Computer Science Engineering or equivalent

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

What Youll Do:
- Take ownership of customer issues reported and see problems through to resolution
- Provide configurations, troubleshooting and best practices to customers
- Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
- Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
- Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
- Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
- Prepare accurate and timely reports
- Follow the SLA for issues with respect to their severity.
What You ll Need:
- Bachelor s or higher degree in computer science, engineering, or related technical field
- Willing to work flexible and varying shift times including weekends and evenings
- 2 years of software development experience with java, javascript, python, or another scripting/programming languages
- Previous experience in a Technical Support environment is required
- Excellent written and verbal communication skills
- A passion for customers and problem-solving, desire to go deep and become familiar with the customer s technical and business environment
- Comfortable in a startup environment, we move quickly and wear many hats in a dynamic environment
- Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
- Familiarity with Zendesk, Jira, and Confluence is advantageous.

Similar companies
About the company
Timble technology is the fastest growing IT company dealing in Artificial Intelligence, Speech Recognition, Facial Recognition, Cyber Security, Bespoke Solutions in Delhi. Timble technology is achieving success and getting more and more reputation in the field of IT
Jobs
6
About the company
Jobs
7
About the company
Founded in 2012 Aertrip aspires to become the number one travel portal in the world by providing a convenient and enjoyable booking experience at cheapest prices. At Aertrip are trying to build a team of dedicated and experienced talent. We are looking to hire the best PHP Developers, HTML / Front End Developers, Software Analysts and UI/UX Designers to create a truly magical booking experience for our customers. We have studied over 90 travel websites and apps and designed an interface which provides the best and convenient way to book travel. We are now trying to build a team of extra-ordinary talent to complete this task.
Jobs
6
About the company
Welcome to Neogencode Technologies, an IT services and consulting firm that provides innovative solutions to help businesses achieve their goals. Our team of experienced professionals is committed to providing tailored services to meet the specific needs of each client. Our comprehensive range of services includes software development, web design and development, mobile app development, cloud computing, cybersecurity, digital marketing, and skilled resource acquisition. We specialize in helping our clients find the right skilled resources to meet their unique business needs. At Neogencode Technologies, we prioritize communication and collaboration with our clients, striving to understand their unique challenges and provide customized solutions that exceed their expectations. We value long-term partnerships with our clients and are committed to delivering exceptional service at every stage of the engagement. Whether you are a small business looking to improve your processes or a large enterprise seeking to stay ahead of the competition, Neogencode Technologies has the expertise and experience to help you succeed. Contact us today to learn more about how we can support your business growth and provide skilled resources to meet your business needs.
Jobs
291
About the company
Nudge is a user experience platform for consumer companies to help them activate, retain, and understand users.
We’re backed by Antler, and marquee angels including Kunal Shah (Cred), Dhruv Bahl (BharatPe), Bharati Balakrishnan(Shopify), Prashant Pitti (Easemytrip), Pallav Nadhani (FusionCharts), and Ajinkya Kulkarni (WintWealth).
Who We Are
We're on a mission to revolutionize how companies deliver personalized experiences to their users. At Nudge, we've built a powerful SaaS platform that enables consumer companies to run rapid product experiments and deliver truly personalized user experiences. What makes us special? We help product and growth teams build native UX components without needing any development effort – yes, you heard that right!
Our Secret Sauce
We're proud of our comprehensive suite of tools that work together seamlessly:
- Want to create meaningful interactions? Our dynamic UX library has got you covered
- Need to experiment with UI in real-time? Jump into our visual builder
- Looking to create personalized customer journeys? Our user flows are here to help
- Want to incentivize actions? Our reward engine makes it simple
- Plus, we've got powerful experimentation capabilities and analytics tools to track it all
The best part? We integrate with over 25 popular tools like Mixpanel, Amplitude, Segment, and Braze. We believe in making your existing tech stack work better, not replacing it!
Our Team
We're led by our passionate co-founders, Kanishka Thakur (CEO) and Gaurav Rawat. Under Kanishka's leadership, we're pushing the boundaries of what's possible in personalization and experimentation.
Our Growth Story
We're backed by some amazing investors who believe in our vision. Our journey started with initial backing from GradCapital, and we've since received support from Antler. We're excited to share that we recently closed our Pre-Seed round in 2024, which is helping us accelerate our mission even faster!
What Makes Us Different:
We understand that every user is unique, and their experience should be too. That's why we've built our platform to personalize across multiple dimensions - content, timing, incentives, and UI. Whether you're running A/B tests, creating personalized journeys, or analyzing user behavior, we make it simple and effective.
Want to see how we can transform your user experiences? We'd love to show you around our platform - check out our website or the demo below!
Jobs
1
About the company
Jobs
1
About the company
We envision a future where flexible work empowers professionals and businesses alike. TalentLo unites innovation, talent, and opportunities to create impactful solutions.
Jobs
5
About the company
Jobs
1