What Youll Do:
- Take ownership of customer issues reported and see problems through to resolution
- Provide configurations, troubleshooting and best practices to customers
- Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
- Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
- Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
- Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
- Prepare accurate and timely reports
- Follow the SLA for issues with respect to their severity.
What You ll Need:
- Bachelor s or higher degree in computer science, engineering, or related technical field
- Willing to work flexible and varying shift times including weekends and evenings
- 2 years of software development experience with java, javascript, python, or another scripting/programming languages
- Previous experience in a Technical Support environment is required
- Excellent written and verbal communication skills
- A passion for customers and problem-solving, desire to go deep and become familiar with the customer s technical and business environment
- Comfortable in a startup environment, we move quickly and wear many hats in a dynamic environment
- Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
- Familiarity with Zendesk, Jira, and Confluence is advantageous.
About MCSAM
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Here's a Bit More About What We're Looking For
Job responsibilities include, but are not limited to:
● Building GTM Strategy. You’ll own our growth strategies and identify the key channels in which we can invest in and scale our customer acquisition efforts. You’ll be a thought leader who is excited to take a scrappy approach, brainstorm and launch new experiments, A/B test,
and double down upon early signs of success.
● Relentlessly optimizing.. You’ll combine quantitative and qualitative insights to identify opportunities, improve conversion rates, and reduce costs.
● Scale a world class team. We’re looking for someone who can build the playbook that the team will operate against as it grows. You’ll be empowered to recruit and get the most out of a high-performing, efficient team.
● Execute a broad mandate. You’ll roll up your sleeves and get done what is necessary to remove blockers to our company’s growth, recognizing that this will change and develop as the business matures. You aren’t afraid to dive in and help us solve other business problems as needed.
● Own growth, content and digital marketing completely: experience in PR/ Comms not needed.
● Highly quantitative approach to growth and marketing. Experience with A/B experiments, growth hacks and other tools.
Job Description
Responsibilities and Duties
Strong on object-oriented programming
Good knowledge of Entity Framework and development
Ajax & Controls, XML
Programming Analytical Skills
Good knowledge of various design and architectural patterns
Understanding fundamental design principles behind a scalable application
Should be a Team Player, empathise the team members and act
Required Experience, Skills and Qualifications
Overall 2-5 years of experience in the below tech stack.
Excellent in ASP.NET, MVC, C#.NET, Web API, Angular 8 and above, Ionic, LINQ, AJAX, JQuery, JavaScript & Responsive Website Development, SQL server development.
👋🏼We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!
REQUIREMENTS:
- Bachelor's/master’s degree or equivalent experience in computer science
- Overall, 10-12 years of experience with at least 4 years of experience with Jitterbit Harmony platform and Jitterbit Cloud.
- Should have the experience to technically lead groom developers who might be geographically distributed
- Knowledge of Change & Incident Management process (JIRA etc.)
RESPONSIBILITIES:
- Responsible for end-to-end implementation of integration use case using Jitterbit platform.
- Coordinate with all the stakeholders for successful project execution.
- Responsible for requirement gathering, Integration strategy, design, implementation etc.
- Should have strong hands-on experience in designing, building, and deploying integration solution using Jitterbit harmony Platform.
- Should have developed enterprise services using REST based APIs, SOAP Web Services and use of different Jitterbit connectors (Salesforce, DB, JMS, File connector, Http/Https connectors, any TMS connector).
- Should have knowledge of Custom Jitterbit Plugins and Custom Connectors.
- Experience in Jitterbit implementations including security, logging, error handling, scalability and clustering.
- Strong experience in Jitterbit Script, XSLT and JavaScript.
- Install, configure and deploy solution using Jitterbit.
- Provide test support for bug fixes during all stages of test cycle.
- Provide support for deployment and post go-live.
- Knowledge of professional software engineering practices & best practices for the full software development life cycle including coding standards, code reviews, source control management, build processes, testing,
- Understand the requirements, create necessary documentation, give presentations to clients and get necessary approvals and create design doc for the release.
- Estimate the tasks and discuss with the clients on Risks/Issues.
- Working on the specific module independently and test the application. Code reviews suggest the team on best practices.
- Create necessary documentation, give presentations to clients and get necessary approvals.
- Broad knowledge of web standards relating to APIs (OAuth, SSL, CORS, JWT, etc.)
For Only candidates from Bangalore:
Fresher can also apply.
The key responsibilities that the Relationship Manager:
- Convert lead/prospect into a Customer for the organization. Touch base with clients.
- To identify potential clients who are keen on investing in new property.
- Meeting clients and co-ordinate with them at regular basis and assist with site visit with clients. Address their queries
- Establish cordial relationship with internal customers, clients and developers.
- Site visit with clients, Completion and submission of necessary forms
- Assisting the clients in formalities and documentation.
Attributes we are looking for:
- Willing to travel within Bangalore.
- Spoken communication skills and excellent articulation of thoughts.
- Self-Driven and Highly Motivated
- Be Open Minded & Coachable:have a quest to continuously rise up to be the best version of yourself
- Collaboration skill: Willing to work together in a team
- Agility and Adaptability:Change is going to be new constant
- Service Orientation:Calm and address a concern of client
- Problem solving:This is the most vital job skill any profession demands
Role : React JS Developer
- 1-4 years of experience as a React JS developer.
- Must have Working Experience in a product based organization at least 18 months.
- Good Communication skills must.
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows (such as Flux or Redux) ● Familiarity with newer specifications of ECMAScript
- Experience with HTML,CSS, Bootstrap and UI Design
- Knowledge of RESTful APIs
- Knowledge of modern authorization mechanisms, such as JSON Web Token ● Familiarity with modern front-end build pipelines and tools
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Ability to understand business requirements and translate them into technical requirements
- Familiarity with code versioning tools {such as Git}
Product Designer - App
Opportunity
Work on improving the flows and overall architecture of the core product at OneCard and OneScore.
What you will do:
- Execute all product design flows and visual design stages from concept to final hand-off to engineering.
- Conceptualize original mobile design ideas that bring simplicity and user-friendliness to complex roadblocks.
- Create seamless navigation flows and architecture to improve discoverability, engagement and conversions.
- Leverage user testing to make product improvements.
- Participate in contributing ideas, updates, and product development areas to the team.
Experience Range:
Proven 2-3 years of work experience as a Product Designer. Must have worked on digital products. Familiar with user research practices. Having worked in the app product space is a huge plus.
Technical Expertise:
- Demonstrable Product design skills with a strong portfolio is a must.
- Proficiency in Adobe XD, Illustrator and Figma is a must.
- Design eye-catching mobile app experiences for our app experiences.
- Ability to solve problems creatively and effectively.
- Be able to work in a cross-functional team as well as independently solve UX-related problems.
- Up-to-date with the latest Mobile app trends, techniques, and technologies.
- BS in Human-Computer Interaction, Interaction Design, or Visual Arts is a plus.
- Implementing, maintaining, monitoring and supporting the IT infrastructure, Candidate preferably should have balanced knowledge and experience between service and software development
- Should have Hands-on experience with Azure and AWS cloud hosting and deployments. Need to know the Cloud computing concepts in Azure and AWS
- Should have experience on Microsoft SQL Server and MySQL for deployments and DB maintenance (need to know taking DB backup and scheduling jobs)
- Hands on experience in Linux, Jenkins (deployment automation) and Github (Repository) is a must
- Required Programming skills on Dot Net, SQL Server and should have good knowledge on DevOps and Candidate should contribute Improving monitoring logic, Deployment and Builds
This wellness platform is revolutionising primary health and wellness in India.
What you will do:
- Performing daily account management on Facebook & Google Ads or other search platforms for a variety of categories
- Understanding category goals, creating and executing strategies to exceed defined goals
- Providing recommendations and executing strategies for Campaign Structuring, Targeting, Creatives, Betas and other facets of paid search in accordance with client goals for Google channels along with other search and app channels
- Being updated about latest feature and finding ways to implement the same as experiments in the client account/s
- Generating weekly and monthly category reporting for all major metrics, goals tracking, revenue tracking, and other paid search initiatives
- Monitoring and administering web analytics dashboards, reports, and key reporting tools, and pointing out key areas of importance in accordance to client goals
- Working with leadership to explain and modify strategic plans
- Understanding and staying current on industry trends, competitive landscape, and internal product development efforts
- Spearheading Business Review meetings with multiple Internal and external Stakeholders and showcasing business growth
- Suggesting and developing new campaigns across multiple channels
- Maintaining partnerships with PPC and other ad platforms and vendors
Desired Candidate Profile
What you need to have:- Graduate/ MBA with 3 years of experience in Search Engine Marketing (SEM) and Paid Search (PPC) & Facebook Ads
- Good understanding of web and app analytics
- Passionate about the Paid marketing campaigns across Web and App eco system
- An outstanding ability to think creatively
- Knack of numbers and identifying and resolving problems
- Excellent communication and interpersonal skills, with the ability to be personable yet persistent
- Ability to learn new industries and new business types quickly and can apply this knowledge to internet marketing initiatives and achieving client goals
- Hands on knowledge of, Google Analytics, Google Ads, Bing
- Experience in planning and managing the advertising spends with clients over last 2 years
- Advanced Excel and Microsoft office skills
- Advanced certification for Google Ads, Google Analytics
- Experience working on 3rd party App analytics. Web analytics platform
- Excellent problem-solving and analytical skills and impeccable business judgment
activities.
Sales Executive responsibilities include visiting schools, promoting Schotest, negotiating
deals and maintaining customer satisfaction. If you have excellent communication skills and feel
comfortable reaching out to potential customers to demonstrate our services , you are welcomed at
Schotest.