

What Youll Do:
- Take ownership of customer issues reported and see problems through to resolution
- Provide configurations, troubleshooting and best practices to customers
- Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
- Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
- Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
- Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
- Prepare accurate and timely reports
- Follow the SLA for issues with respect to their severity.
What You ll Need:
- Bachelor s or higher degree in computer science, engineering, or related technical field
- Willing to work flexible and varying shift times including weekends and evenings
- 2 years of software development experience with java, javascript, python, or another scripting/programming languages
- Previous experience in a Technical Support environment is required
- Excellent written and verbal communication skills
- A passion for customers and problem-solving, desire to go deep and become familiar with the customer s technical and business environment
- Comfortable in a startup environment, we move quickly and wear many hats in a dynamic environment
- Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
- Familiarity with Zendesk, Jira, and Confluence is advantageous.

About MCSAM
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Job Title : AI/ML Engineer (Python)
Location : Gurgaon
Experience : 5+ Years and 10+ Years
Role Overview :
We are seeking highly skilled AI/ML Engineers with expertise in Python to join our team in Gurgaon. The ideal candidates will have 5+ Years or 10+ Years of experience in building and deploying AI/ML models, developing scalable solutions, and contributing to cutting-edge machine learning projects.
Key Responsibilities :
- Design, develop, and deploy robust AI/ML models and algorithms to solve real-world problems.
- Collaborate with cross-functional teams to integrate machine learning solutions into production environments.
- Implement data preprocessing, feature engineering, and model optimization techniques.
- Work with large datasets to derive insights and develop predictive models.
- Write clean, efficient, and well-documented Python code.
- Evaluate model performance and fine-tune algorithms for better accuracy and efficiency.
- Research and implement new machine learning methods and technologies.
- Develop and maintain automated pipelines for training, testing, and deploying models.
- Mentor junior engineers (for 10+ Years of experience candidates).
Key Requirements :
Educational Qualification : Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Data Science, or a related field.
Experience :
- For 5+ Years : Proven expertise in AI/ML development with hands-on project experience.
- For 10+ Years : Advanced expertise in AI/ML with a track record of leading complex projects and mentoring teams.
Technical Skills :
- Strong programming skills in Python.
- Expertise in machine learning frameworks like TensorFlow, PyTorch, or Scikit-learn.
- Proficiency in data processing tools such as Pandas and NumPy.
- Experience with cloud platforms (AWS, Azure, or GCP) for deploying models.
- Knowledge of NLP, computer vision, or deep learning techniques is a plus.
- Familiarity with big data tools (e.g., Spark, Hadoop) is advantageous.
Soft Skills :
- Strong analytical and problem-solving abilities.
- Excellent communication and team collaboration skills.
- Ability to adapt to a fast-paced and dynamic environment.
Preferred Qualifications :
- Hands-on experience with MLOps tools and workflows.
- Familiarity with version control systems like Git.
- Exposure to end-to-end product lifecycle from ideation to deployment.
Benefits :
- Competitive salary and performance-based incentives.
- Opportunity to work on cutting-edge AI/ML projects.
- Collaborative and innovative work environment.
- Continuous learning and upskilling opportunities.


Greetings!!
Wissen Technology is hiring for Architect role.
Required:
10+ years of experience in development.
Exposure on any of the backend tech stack.
Must have experience on working with Equity Swaps.
Must have experience on working with Banks.
Open to work from office on Hybrid mode.
Open to work from Bangalore location.
Company Profile:
Website : www.wissen.com
Wissen Thought leadership : https://www.wissen.com/articles/
https://www.youtube.com/watch?v=H_rLmHvlOKg
Employee Speak: https://www.ambitionbox.com/overview/wissen-technology-overview
LinkedIn: https://www.linkedin.com/company/wissen-technology
Job Requirements:
- Strong command over language
- Strong visualisation skills
- Highly skilled with creating content and understanding the needs of the client and delivering the right grammar for the audience for each piece of content
- Can effectively research and organise data for all related topics for various industries/businesses
- Can create and edit original copy that is accurate, well-researched, and meets client/company needs and deadlines.
- Should have enough experience with creating content for B2B and for B2C marketing
- Should have written for videos, blogs, websites, podcasts,etc.
- Having worked on content for corporate videos/ explainers will be an added advantage.
- Can work well under pressure and to tight timelines
- Exposure to understanding the video production process would be an added benefit
- Understanding of global quality and trends in marketing content and content writing
Qualifications:
- Strong creative vision, insight-driven, problem solving skills and understanding of business objectives and brand strategy
- A proven track record of leading and managing teams.
- Great communication and presentation skills
- Exceptional writing skills
- Ability to craft engaging and persuasive content that resonates with the target audience while adhering to brand guidelines and voice.
- Capacity to think outside the box and develop unique angles and approaches to communicate messages effectively.
- Ability to conduct thorough research to understand client needs, brand positioning, and competitive landscapes.
- The ability to work well under pressure and adhere to tight deadlines


- Proven at least 2 to 3 years of work experience as a Front-end developer
- Hands-on experience with markup languages
- Experience with JavaScript,Next.Js and Tailwind is a must
- Familiarity with browser testing and debugging
- In-depth understanding of the entire web development process (design, development and deployment)
- Understanding of layout aesthetics
- Excellent analytical and multitasking skills
- Engineering Graduates preferred
DB Design and Development.
Developing and Designing in Node.js, HTML5, CSS3, MySQL.
The developer will review requirements and design documents to produce estimates and task lists based on those requirements.
Applying SDLC principles when working with or leading a team of developers.
Needs to create mobile and web applications
Responsible for the creation and implementation of a wide variety of mobile and Web-based
Products using Node.js, JavaScript, MySQL, and AJAX.
Troubleshoot, test, and maintain the core product software and databases to ensure strong
optimization and functionality
KNOWLEDGE AND EXPERIENCE
Good Knowledge in Developing Applications using CMS.
Should have knowledge of angularJS
Integrating Payment Gateways, Facebook APIs, Secure login (with social networking accounts).
Experience in developing Web applications using OOPS with Node.js, MySQL, HTML5, JQuery, and Ajax.
Good knowledge of front end technologies such as HTML, CSS, query


Must be very strong in UI framework (Angular)
· Good understanding of core JavaScript and OOJS concepts.
· Working experience in Web services (SOAP/Restful) integration, failure analysis etc...
· Hands-on development experience using JavaScript, HTML5, CSS 3, AJAX, JSON, Bootstrap, Angular.
· Full stack development experience with C#, ASP.NET MVC, Web API.

Richpanel is the new, modern way businesses provide customer support. We’re on a mission to make customer support fun & personal. We are a team of young, passionate techies, marketers & growth hackers that enjoy building products that people love. Majority of our clients are based out of the US
Company Inception : 2018
Company Website : https://richpanel.com/" target="_blank">https://richpanel.com/
Perks of joining our Company :
- Rockstar Coworkers
- Friendly & Energetic Environment
- 21 paid leaves
- Reward Employees with Experiences
- Free Food & Coffee
- Team Outings from time to time
- Work From Home Option Available
- Treat all employees as equals
Tech Stacks used by us :
Frontend : VueJs
Backend : NodeJs
Key skills: ReactJs, HTML5, CSS3, REST Protocols, NodeJs, JEST, GraphQL.
Responsibilities:
- Participation in Company's product and implementation as a Frontend developer.
- Build the front-end for our mobile and web products
- Convert wireframes into working UI interfaces
- Write REST calls to interact with our back-end API
- Participation in research activities.
- Build reusable code and libraries for future use
Requirements:
- Keen design eye to translate wire frames into pixel perfect web pages
- Excellent JSON/DOM manipulation skills
- Should have strong key skills in HTML5, CSS and advanced JavaScript and the ability to turn design mock-ups into great looking sites with user interactions.
- Must also be up-to-date with cross-browser and cross-platform issues, have a good eye for detail and be able to work to tight deadlines
- Experience in building Scalable Apps
- Experience with third- party libraries, social media integration and APIs.
- Work on building product from scratch and improving application performance.
- Should understand and have knowledge on the application security practices/vulnerabilities
- Understands Web Products and understand Performance of the application.
- Linux and Unix Skills
- Hands on experience in collecting and analyzing/improving Application analytics
- Good understanding in User Patterns, CTRs and closely work with UX and Product team in a dynamic environment
- Understanding of server-side CSS pre-processing platforms, such as LESS and SASS
- Proficient understanding of code versioning tools, such as Git / SVN
- Good understanding of asynchronous request handling, partial page updates, and AJAX
Industry Background : Product based startup
Location : Hiranandani - Powai, Mumbai. (Remote working option available for candidates residing out of Mumbai)
Working Days & Timings : Monday to Saturday (Alternate Saturdays off), 12pm - 9pm.
Kindly apply if interested.

