
What Youll Do:
- Take ownership of customer issues reported and see problems through to resolution
- Provide configurations, troubleshooting and best practices to customers
- Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
- Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
- Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
- Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
- Prepare accurate and timely reports
- Follow the SLA for issues with respect to their severity.
What You ll Need:
- Bachelor s or higher degree in computer science, engineering, or related technical field
- Willing to work flexible and varying shift times including weekends and evenings
- 2 years of software development experience with java, javascript, python, or another scripting/programming languages
- Previous experience in a Technical Support environment is required
- Excellent written and verbal communication skills
- A passion for customers and problem-solving, desire to go deep and become familiar with the customer s technical and business environment
- Comfortable in a startup environment, we move quickly and wear many hats in a dynamic environment
- Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
- Familiarity with Zendesk, Jira, and Confluence is advantageous.

About MCSAM
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Job Title: Assistant Manager – Merchandiser
Department: Sales & Marketing
Location: Goa
Reports To: Plant Head/Director Sales & Marketing
Role Summary:
The Assistant Manager – Merchandiser will be responsible for handling customer accounts, coordinating between clients and the production team, ensuring timely order execution, product development, and maintaining high service levels for key buyers. The role demands a proactive, detail-oriented individual with strong communication and negotiation skills, preferably with experience in narrow fabric or elastic tape manufacturing.
Key Responsibilities:
Product Development:
• Collaborate with the design and R&D teams to develop new elastic products and solutions.
• Evaluate and select suitable materials and manufacturing processes for elastic sample/production.
• Analyse the customer’s sample to R &D department for costing & development.
• Oversee the testing, and refinement of elastic products.
• Follow up timely for order & sample.
Sample Coordination: Manage the end-to-end sample development process, from initial concept to final product sample. Ensure samples are produced in a timely and cost-effective manner.
Material Sourcing: Co-ordinate with the sourcing team to identify and select appropriate materials for sample production. Consider cost, availability, and quality.
Quality Control: Conduct thorough quality checks on samples to ensure they meet design specifications and quality standards. Address any issues or discrepancies promptly.
Cost Management: Monitor and control sample development costs to stay within budget constraints. Look for cost-saving opportunities without compromising quality.
Timeline Management: Create and manage sample development schedules, ensuring that samples are delivered on time to meet production deadlines.
Team Collaboration: Work closely with designer, lab, HOD and production teams to translate design concepts into tangible samples. Facilitate effective communication among cross-functional teams.
Documentation: Maintain accurate records and documentation related to sample development, including specifications, costs, artwork information, technical details etc.
Problem-Solving: Identify and resolve issues that may arise during sample development, such as sample delays, material shortages, or quality concerns.
Bulk Production: Before start bulk production, review all parameters, colour, quality etc. Address any issues or discrepancies promptly.
MPLS system: Follow MPLS system for HBI, related to order & lab dips.
Cross-Functional Collaboration: Collaborate closely with various teams, including manufacturing (PPC department), sales, and logistics.
Customer: Handling individual customers, related to new enquiries, sample development, order execution, costing, customer complaint etc.
Key Skills & Competencies:
· Excellent communication and presentation skills.
· Strong coordination and follow-up abilities.
· Sound understanding of textile materials, trims, and manufacturing processes.
· Proficiency in MS Office (Excel, Word, PowerPoint).
· Ability to handle multiple orders and priorities efficiently.
Education Qualification:
· Graduate / Postgraduate in Textile Engineering, Fashion Technology, or related field.
· 4–6 years of relevant experience in merchandising, preferably in elastic tapes, narrow fabrics, or garment accessories manufacturing.
· Experience in handling domestic or export clients is desirable.
Job Description:
We are looking for a highly creative and talented Content Writer with expertise in crafting compelling advertisements and SEO-driven blog content. This role requires someone who is not only a wordsmith but also a creative thinker, capable of translating complex ideas into clear, persuasive, and engaging copy that captures the attention of the audience. The ideal candidate will be proficient in producing ads that resonate with customers and blogs that rank well on search engines.
Key Responsibilities:
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connect me at - https://www.linkedin.com/in/babitagupta7?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3B0hqjPd9SQoiOyl5Rh3PcRQ%3D%3D
The Senior R&D Engineer will be a key contributor to the design, development, and improvement of ploughs and other agricultural implements. This role involves leading engineering projects from conception through to production, focusing on innovation, performance enhancement, cost optimization, and durability. The Senior R&D Engineer will utilize advanced engineering principles, CAD software, and testing methodologies to create cutting-edge products for the agricultural sector. They will also mentor junior engineers and contribute to the strategic direction of the R&D department.
Key Responsibilities:
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- Identify opportunities for product improvement, cost reduction, and manufacturing efficiency in existing plough models.
- Collaborate closely with manufacturing, production, quality control, and sales teams to ensure designs are feasible for production, meet quality standards, and align with market needs.
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- Prepare detailed engineering drawings, specifications, technical reports, and design documentation.
- Provide technical guidance and mentorship to junior R&D engineers, fostering their professional growth.
- Ensure all designs comply with relevant national and international agricultural machinery safety and performance standards.
- Manage project timelines and budgets effectively.
Requirements:
- Bachelor's or Master's degree in Mechanical Engineering, Agricultural Engineering, Production Engineering, or a closely related field from a reputed university/institute. A postgraduate qualification is highly preferred.
- Minimum of 5-8 years of progressive experience in Mechanical R&D, product design, or engineering, with a significant portion in the agricultural machinery or heavy equipment manufacturing industry.
- Proven track record in designing, developing, and successfully launching mechanical products, especially agricultural implements like ploughs.
- Experience in leading engineering projects and mentoring junior team members.
- Strong understanding of manufacturing processes such as welding, machining, casting, and sheet metal fabrication.
Skills & Competencies:
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- Software Proficiency: Highly proficient in CAD software (e.g., SolidWorks, AutoCAD, CATIA, Creo), and FEA software (e.g., ANSYS, SolidWorks Simulation).
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- Communication: Excellent written and verbal communication skills, with the ability to present complex technical information clearly.
- Collaboration: Proven ability to work effectively in a cross-functional team environment.
- Initiative & Proactiveness: Self-motivated with a strong drive for innovation and continuous improvement.
- Attention to Detail: Meticulous in design, documentation, and testing.
This is an internship, on-site role for a Business Development Intern located in Bangalore and Patna. The Business Development Intern will be responsible for identifying and nurturing new business opportunities, generating leads, and managing client accounts. Daily tasks will include engaging with potential clients to understand their needs, presenting Disamina.ai's solutions, maintaining relationships with existing clients, and collaborating with the sales and marketing teams to drive business growth.
Qualifications
- Knowledge of Lead Generation
- Strong Communication and Business skills
- Ability to make Cold Call and pitch to Prospects
- Excellent interpersonal and negotiation skills
- Knowledge of digital marketing tools and techniques
- Ability to work independently and collaboratively as part of a team
- Prior experience in the recruitment or HR technology industry is a plus
- Bachelor's degree in Business Administration, Marketing, or related field
Job Details*
We're a Saas startup and are looking for a passionate UI/UX cum Product Designer to join our team in order to assist with UI/UX design. We're working on next age customer service automation technology and our unique training methodology can truly help us usher a paradigm shift in the way that customer service is delivered across the world.
- Able to work in good coordination with production managers and engineers.
- Capable of generating new ideas.
- Should have hands-on experience with Photoshop and Illustrator.
- Should have experience with logo design, corporate brand identity design, web UI design, app UI design.
- Identify and troubleshoot UX problems.
- Discuss the idea with the internal team.
- Knowledge about style standards on fonts, colors, and images.
- Develop UI mockups and prototypes.
Join us and watch your designs come to fruition. We'll let your creative ideas truly come to life!
Job Summary*
We're working on next age customer service automation technology and our unique training methodology can truly help us usher a paradigm shift in the way that customer service is delivered across the world.
WordPress JD Below:-
- Designing and building the website front-end.
- Creating the website architecture.
- Designing and managing the website back-end including database and server integration.
- Should know WordPress Customization of themes and plugins.
- Conducting website performance tests.
- Troubleshooting content issues.
- Monitoring the performance of the live website.
- Must have hands on experience with JavaScript
- Job Location- Rajkot
location-mumbai
serving notice period
client- one of the big 4
Manage day-to-day landing page optimization and testing of your client accounts. To you, landing page optimization is never finished.
- Create, execute, and refine new testing strategies that directly address client goals and challenges (ex: creative, landing pages, product features).
- Coordinate with design and engineering teams to ensure smooth communication and implementation of testing strategies.
- Event tracking, A/B testing, and data analysis are part of your process to inform further optimization and improvements.
- Advise and assist our team in planning and executing the delivery of our product vision.
- Bachelor's degree in engineering/marketing/relevant field and 2 years or more experience in CRO.
Functional Competencies
- A/B Testing software
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- Master the organization’s digital asset management platform, managing user access, and providing support and training to help ensure accessibility and ease-of-use for both internal and external stakeholders
- Maximize discovery of digital assets by enhancing digital assets with metadata that follows established guidelines and is consistent with business objectives.
- Support lifecycle of image assets after creation, including ingesting, archiving and expiration within DAL and PIM System.
- Responsible for how internal/external stakeholders and qualified external collaborators can access, use, and interact with the company’s digital assets.
- Contribute to the development and implementation of workflows for DAL while documenting best practices and monitor implementation.
- Generate asset reports and conduct audits to maintain and ensure accurate digital asset procedures and policies in both PIM and DAL
- Excellent interpersonal, communication, and team-facilitation skills Strong analytical and problem-solving skills.
- Previous experience with product attribute data, Previous experience with data mapping and data validation.
- Previous experience with digital asset management, Knowledge or and ability to perform data gathering, analysis and process flow design
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- DAM/DAL with major platforms (Widen) a plus.
- Must be detail oriented with strong analytical skills.
- Must be able to work in a fast-paced environment with the ability to manage multiple priorities and multiple deadlines.
- Can work independently on the Android Development platform
- Must have knowledge of both Java and Kotlin
- Good understanding of Architecture such as MVVM and MVP.
- Must have at least 3 Good quality Android apps in the portfolio to showcase









