Technical Support Engineer

About the Role:

We are looking for a highly adaptable and proactive Founder's Office Associate with a technical background. This role involves working directly with leadership to optimize existing processes, set up new workflows, troubleshoot operational bottlenecks, and drive data-driven decision-making.

Key Responsibilities:

• Identify inefficiencies in current processes and implement solutions to streamline operations.
• Work on automating repetitive tasks and improving workflows.
• Analyze reports and data to provide insights for better decision-making.
• Research and learn new tools, technologies, and best practices to enhance productivity.
• Collaborate with cross-functional teams to execute strategic projects.
• Act as a problem-solver for ad-hoc challenges within the company.
• Support leadership in tracking KPIs, preparing reports, and monitoring key metrics.

Who You Are:

• Background: A degree in Engineering, Computer Science, or a technical discipline.
• Experience: 0-3 years in operations, business analysis, or a technical role involving problem-solving.

Skills:

• Strong analytical and data interpretation skills.
• Ability to work with tools like Excel, SQL, or basic scripting for automation (preferred but not mandatory).
• Excellent communication and project management skills.

Mindset:

• Entrepreneurial and self-driven.
• Comfortable working in an ambiguous and fast-paced environment.
• Passionate about solving problems and improving processes.

Why Join Us?

• Direct exposure to leadership and cross-functional teams.
• Opportunity to learn and grow in a high-impact role.
• Dynamic work environment with challenging and rewarding tasks.

Job Title: HR Generalist

Location: Kolkata

Experience: Minimum 1 year

Employment Type: Full-time

Job Summary:

We are looking for a dynamic HR Generalist to join our team. The ideal candidate will have experience in IT and Non-IT recruitment, along with handling general HR operations. This role requires strong communication skills, the ability to multitask, and a keen eye for talent acquisition.

Key Responsibilities:

Recruitment & Talent Acquisition

• End-to-end recruitment for IT and Non-IT roles.
• Sourcing candidates through job portals, social media, and employee referrals.
• Screening resumes, conducting interviews, and coordinating with hiring managers.
• Managing offer rollouts and onboarding new hires.

HR Operations

• Handling employee records, attendance, and leave management.
• Managing payroll inputs and coordinating with the finance team.
• Addressing employee queries related to HR policies and benefits.
• Ensuring compliance with labor laws and company policies.

Employee Engagement & Relations

• Organizing engagement activities and HR initiatives.
• Handling grievances and conflict resolution.
• Assisting in performance management and training programs.

Requirements:

• Bachelor's degree in HR, Business Administration, or a related field.
• Minimum 1 year of experience in IT and Non-IT recruitment & HR operations.
• Strong knowledge of HRMS tools and recruitment platforms.
• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.

6 Days Working (Mon - Sat)

Timing: 11am - 7pm

We are hiring Journalists who can add value to the company by creating engaging content in different forms, be it web-stories, video shorts, byte size content, etc.

• Requirements:

• Story research, writing articles, pitching ideas.
• Write Fresh updates from the Crypto news industry.
• Assess leads and pitch captivating story ideas to editors.

• Ensure that you meet all regular and recurring deadlines.
• Review and edit work for editorial approval.
• Use all your findings to prepare clean, concise and factual articles.
• Adhere to the ethical code of the profession.
• Keep records off all notes, interviews, and audio files.
• Create trustworthy relationships with contacts and sources for use in future research.
• Keep up-to-date on the latest news developments by attending events, studying different papers, opinion pieces, and social media.

Must have: 

• Bachelor’s degree in journalism, communications, english or relevant field.
• Capable of maintaining an ethical and objective standard in reporting.

• Ability to meet deadlines and accurately fact-check information.
• Excellent observation and judgment skills.
• Superb communication and networking skills, along with an aptitude to effectively extract information.

• Strong familiarity with social media news outlets.

Role Overview

This is a senior-level counselling and inside sales role involving high-quality lead conversion, advanced counselling, and mentoring of junior counsellors while consistently achieving higher revenue and performance targets.

Key Responsibilities

• Handle high-intent, high-value, and complex student leads
• Conduct advanced counselling, objection handling, and closing
• Achieve higher individual conversion and revenue targets
• Support, guide, and mentor junior counsellors
• Ensure strong follow-up discipline and CRM accuracy
• Contribute to achieving team-level sales and growth goals

Eligibility & Requirements

• Prior experience in inside sales, student counselling, or EdTech preferred
• Strong communication, persuasion, and closing skills
• Proven and consistent track record of target achievement
• Ability to guide, train, and support junior team members
• Process-driven and performance-focused mindset

Skills:

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (Redux)
• Familiarity with newer specifications of ECMAScript
• Experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial)

You have 3 to 14 yrs of software engineering & product delivery experience with strong

background in datastructures & algorithms

• You’ve proven software development credentials having successfully built complex

products

• You are experienced with one or more general programming languages (e.g. Java, C/C++,

Go). Ability to learn other coding languages as needed.

• You’ve proven software development credentials having successfully built complex

products

• You have a strong foundation in the fundamentals of computer science, with familiarity in

data structures, algorithms and a strong command of object-oriented principles.

• You have experience in one or more of the following areas: Server Backend, Distributed

and Parallel Systems, Full Stack Development (frontend and backend), Scalable Enterprise

Platforms and Applications, Application Security and Incident Management, Android,

iOS, and Machine Learning.

• You have a spark that separates you from the crowd and ability to think out of the box and

on your feet

• You possess multi-dimensional skills that make you a valuable co-worker in a fast,

changing and ambiguous environment

• You have the ability to learn other coding languages as needed real quick

• You are comfortable in working with a team that deals with ambiguity every day

Position description:

• Architect and own the report automation framework using GCP’s Bigquery and any scripting language (R/Python)
• Work on the enhancement of existing and new analysis on Tableau 
• Work closely with the existing team and mentor them 
• Work on Ad-hoc analysis

Primary Responsibilities:

• Architect and own the report automation framework using GCP’s Bigquery and any scripting language (R/Python)

Reporting Team

• Reporting Designation: Data Science Analyst
• Reporting Department: Digital Analytics BI (2511)

Required Skills:

• Hands-on experience in relevant tools like SQL(expert), Excel, R/Python, Tableau/PowerBI
• Advanced ability to draw insights from data and clearly communicate them to the stakeholders and senior management as required

• 5-8 years of experience in handling social media and Influencer marketing campaigns 
• Excellent knowledge of Whatsapp, LinkedIn, Facebook, Twitter, Instagram , and other relevant platforms 
• Understanding of SEO and web traffic metrics 
• Good knowledge of social media KPIs 
• Proven track record in outreach campaign strategies 
• In-depth knowledge of the social media marketing industry 
• Impeccable verbal and written communication skills 

Responsibilities

• Develop and execute social media strategies and creative campaigns 
• Identify and build relationships with prominent influencers and thought leaders 
• Develop content ideas and write and curate content 
• Research relevant industry experts, competitors, target audience, and users 
• Brainstorm new, creative approaches to influencer campaigns 
• Keep abreast of emerging trends, technologies, and influencers.
• Find new and better ways of measuring social media activity.
• Develop, implement and manage our social media strategy 
• Define most important social media KPIs 
• Manage and oversee social media content 
• Measure the success of every social media campaign 
• Stay up to date with the latest social media best practices and technologies 
• Work with copywriters and designers to ensure content is informative and appealing 
• Monitor SEO and user engagement and suggest content optimization 

Key Performance Indicators

• Creating unique value propositions for both brand and key products and implement them with an always-on calendar
• Drive strategic brand initiatives positively impacting key parameters like Imagery, Awareness, and Consideration.
• Identifying content amplification opportunities (Real-time trends, collaborations, etc.)
• Improve engagement rate for the brand across relevant platforms.

Core competency

• Execution & Delivery - Takes ownership providing timely and result oriented solutions with operational excellence
• Accountability - Responsible for the tasks assigned under the ambit of the key responsibilities of the role and additionally for any dependencies with cross functional teams
• Team - Work & Collaboration - Fosters a culture of trust, collaboration and support
• Effective Communication - Communicates timely and responsively with clarity and effect (both verbal and written). Seeks and provides feedback

We are looking to add someone to our team of professionals. The ideal candidate will need to have great graphics and content writing experience for SEO purpose. You will be required to build websites with a contact mangement system called wordpress. You will be required to work independently from your home. You must have internet access and a computer. Hours to work is from 2:00 pm to 10:00 M-F. You must be available during that time and you will need to be able to communicate via skype through screen sharing and must speak and understand the English language a plus.
Responsibilities

• English writing skills
• Design, develop and create physical and digital art.
• Develop and maintain web site layouts and designs Wordpress.
• Support in the design of website and web application wireframes, mock-ups and final designs.
• Work with the development team to develop client-side coding.
• Maintain the company social media platforms to include Facebook, Twitter, LinkedIn, Yelp and Google.
• Understanding the client’s needs and business requirements documents.
• Qualifications
• Proficiency in graphic design and layout software such as: Tools within the Adobe Create Cloud.
• Experience with Photoshop, Illustrator and other design and wire-framing tools
• Experience developing images and designs for websites.
• Experience with HTML, CSS and JavaScript
• Understand Content Management System (CMS) such as Drupal or WordPress.
• General knowledge of systems, techniques and processes used in web site design.