

What Youll Do:
- Take ownership of customer issues reported and see problems through to resolution
- Provide configurations, troubleshooting and best practices to customers
- Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
- Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
- Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
- Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
- Prepare accurate and timely reports
- Follow the SLA for issues with respect to their severity.
What You ll Need:
- Bachelor s or higher degree in computer science, engineering, or related technical field
- Willing to work flexible and varying shift times including weekends and evenings
- 2 years of software development experience with java, javascript, python, or another scripting/programming languages
- Previous experience in a Technical Support environment is required
- Excellent written and verbal communication skills
- A passion for customers and problem-solving, desire to go deep and become familiar with the customer s technical and business environment
- Comfortable in a startup environment, we move quickly and wear many hats in a dynamic environment
- Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
- Familiarity with Zendesk, Jira, and Confluence is advantageous.

About MCSAM
About
Similar jobs

What the role needs
● Review of current DevOps infrastructure & redefine code merging strategy as per product roll out objectives
● Define deploy frequency strategy based on product roadmap document and ongoing product market fit relate tweaks and changes
● Architect benchmark docker configurations based on planned stack
● Establish uniformity of environment across developer machine to multiple production environments
● Plan & execute test automation infrastructure
● Setup automated stress testing environment
● Plan and execute logging & stack trace tools
● Review DevOps orchestration tools & choices
● Coordination with external data centers and AWS in the event of provisioning, outages or maintenance.
Requirements
● Extensive experience with AWS cloud infrastructure deployment and monitoring
● Advanced knowledge of programming languages such as Python and golang, and writing code and scripts
● Experience with Infrastructure as code & devops management tools - Terraform, Packer for devops asset management for monitoring, infrastructure cost estimations, and Infrastructure version management
● Configure and manage data sources like MySQL, MongoDB, Elasticsearch, Redis, Cassandra, Hadoop, etc
● Experience with network, infrastructure and OWASP security standards
● Experience with web server configurations - Nginx, HAProxy, SSL configurations with AWS, understanding & management of sub-domain based product rollout for clients .
● Experience with deployment and monitoring of event streaming & distributing technologies and tools - Kafka, RabbitMQ, NATS.io, socket.io
● Understanding & experience of Disaster Recovery Plan execution
● Working with other senior team members to devise and execute strategies for data backup and storage
● Be aware of current CVEs, potential attack vectors, and vulnerabilities, and apply patches as soon as possible
● Handle incident responses, troubleshooting and fixes for various services
1.Plan and perform data migration into the new systems from the existing legacy ERP.
2.Should have working knowledge coding in C# with latest syntax of .Net.
- Should have sound knowledge around OOPS and aware of its applications - classes, interfaces, inheritence and composition
- Should have sound knowledge in SQL Queries.
3.Working knowledge in Dynamics 365 customizations and configurations including workflows, plugins, custom workflow activities, javascript, sitemap/ribbon customizations,
4.Should have written C#/Javascript code to consume D365 APIs or any other APIs externally. Knowledge in SSIS/KWS, SCRIBE is an advantage.
- Should have experience in writing D365 Fetch-based reports.
- Sound functional knowledge in atleast 1or2 of Sales, Service and Marketing modules.
- Strong HTML5 an CSS skills is a must.
- JQuery
5.Experience developing and deploying business applications using Microsoft's Dynamics Power Platform.
6.Core Skills: D365, CRM SDK, XRM Toolbox, Model Driven Power Apps and Power Automate
7.Train new users on the functionality of the CRM Platform
8.Conduct refresher courses on the usage of the platform
9.Maintain log of all changes done on the Platform.
has context menuParagraph
Are you a digital mastermind with a passion for search engine optimization (SEO) and search engine marketing (SEM)? If yes, then we encourage you to apply for this exciting opportunity today.
Web Spiders is looking for an experienced SEO & SEM Specialist to join our digital marketing team. As an SEO/SEM Expert, you will be responsible for improving our website's search engine ranking, increasing website traffic, and managing our online presence. The ideal candidate will have 4-5 years of experience in successfully developing and executing paid campaigns, along with an in-depth knowledge of Google Analytics, Google Search Console, Google Tag Manager, and Google Ads.
Roles and Responsibilities
- Develop, execute & manage SEO & SEM strategies for our website and our clients' websites
- Conduct in-depth keyword research to identify target keywords and phrases
- Optimize website content, including web pages, blog posts, and other digital assets, for search engines and users
- Perform technical SEO & SEM audits to identify and resolve issues that may negatively impact search engine rankings
- Develop and execute link-building strategies to improve website authority and rankings
- Monitor and analyze website and keyword performance using tools such as Google Analytics and SEMrush
- Create and present monthly reports to clients, highlighting key performance metrics and KPIs of the assigned projects
- Continuously monitor industry trends, best practices, and emerging technologies to identify opportunities for innovation and growth
- Collaborate with the content marketing team to develop and execute content strategies that support SEO & SEM objectives
- Manage client relationships and ensure their satisfaction with our services
Desired Candidate Profile -
- Google Ads Certification required
- Proven track record of driving organic traffic and improving search engine rankings
- Deep understanding of search engine algorithms and best practices, including on-page optimization, technical SEO, and link building
- Experience using tools such as Google Analytics, Google Tag Manager & SEMrush
- Excellent communication and problem-solving skills
- Highly organized with strong project management skills
- Ability to work independently and in a team environment.



Minimum of 7+ years of hands-on development experience in one or more of the following languages/frameworks: React/Angular, Node/Next.js,python/Django
● Hands-on development and deployment experience in AWS or Azure using serverless functions or EC2
● Experience with RESTful & GraphQL APIs
● Familiarity with microservices architectures
● Familiarity with dev tools such as Github, Jira, CFT, Terraform
● DB experience with relational or noSQL such as PostgreSQL, , MySQL, Redshift, MongoDB, Redis
● Familiarity with cloud-based logging, monitoring, and security tools
Job Description
JOB DESCRIPTION
• Oversee the payroll operations in US and Canada, Knowledge of EMEA payroll will be added advantage
• Provide direct support and governance to third-party payroll vendors. Implement, direct, and maintain
procedures to ensure accurate and timely processing of payroll outside the U.S., in conjuncture with HR.
• Processing changes in employees’ employment lifecycle in accordance with country payroll calendar and
global guidelines (new hire, transfer, termination, time & attendance, benefits, payroll)
• Proper data input and for necessary corrections in the HR systems (Workday, ADP tools)
• Running payroll processes, controls, reconciliation
• Collaboration with members of the country's local team on HR-related topics
Mandatory Skill
• Basic knowledge of North America payroll and how payroll works in general
• Excellent analytical and problem solving with confidence to make decisions and manage escalations
• Must be highly engaging, confident communicator, and detail orientated.
• Experience on ADP WFN, Workday, and Ceridian day force
• B. Com / M. Com with 0.6 to 1-year relevant experience.
• Strong verbal and written communication skills.
• Team player and ability to work with a strict timeline.
• Flexible to work in US shifts.
• Good in Microsoft Office.
• Ability to take ownership of the work.
• Ability to manage the stakeholders independently.
. SHIFT TIMING: 5 AM to 2 PM
Skills
North American payroll,
About the company:
Our Client enables enterprises in their digital transformation journey by offering Consulting & Implementation Services related to Data Analytics &Enterprise Performance Management (EPM).
Job Location : Noida
Position – Azure Solution Architect
Notice period- Immediate to 60 days
Experience – 6+
Job Description:
Your Role and Responsibilities
- Able to drive the technology design meetings, propose technology design and architecture
- Experienced in the design and delivery of enterprise level Highly Available solutions
- Work closely with project management teams to successfully monitor progress of implementation
- Collaborate with Pre-sales team on RFP
- Provide detailed specifications for proposed solutions
- Experienced to Migrate applications to cloud
- Experienced to create Data Lake and Data warehouse solutions
- Ability to implement the solution as per technical requirements
- Identity, authentication, security, privacy, and compliance including Active Directory modern Application Architecture (Queue’s, Micro-Services, Containers etc)
Required Technical and Professional Expertise
- Project management and leadership skills are essential.
- 4+ years of experience developing IT and cloud infrastructure (MS Azure, GPC).
- Working knowledge of MS Azure technology stack and related technology (ie. Data Factory, Data Flow, Synapse Analytics, Synapse ML, Gen2 storage, etc.).
- Master's degree in Computer Science or Software Engineering preferred.
- Current understanding of best practices regarding system security measures.
- Experience in software engineering and design architecture.
- Positive outlook in meeting challenges and working to a high level.
- Advanced understanding of business analysis techniques and processes.
- Good to have Azure ML experience
Preferred Technical and Professional Experience
- MS Azure Certification: Fundamentals, Solution Architect, Data Engineer
Team Merito
- Must have experience in field sales
- Bike mandatory
- Immediate joiners
- External distribution
- Daily monitoring of leads update leads


• Must-Have Worked With Flutter App Development.
• Excellent Ability To Develop & Understand Algorithms.
• Must Have Sound Knowledge Of Mobile Architecture.
• Strong Knowledge Of Integrating RESTful Web Services.
• Experience In Interacting With Web Services From The Flutter Mobile Platform.
• Experience With Offline Storage, Threading, And Performance Tuning.
• Experience With Push Notifications.
• Analytical, Problem Solving, And Decision Making Skills.
• Should Have Knowledge Of Client Requirements Analysis.
• Deliver Across The Entire App Life Cycle -Concept, Design, Build, Deploy, Test, Release To App Stores, And Support.
• Working Directly With Developers And Product Managers To Conceptualize, Build, Test, And Realize Products.
• Working With The Web Developers To Create And Maintain A Robust Framework To Support The Apps.
• Standardizing The Platform And In Some Cases Apps To Deliver Across Multiple Brands With Minimal Duplication Of Effort.
Eligibility Criteria :
• Minimum 2 Year Flutter Development Experience
• Strong Technical Background And Hands-On Experience In Android & IOS Applications Development.
• Managing The Day-To-Day Activities Of The Team, Project Planning, Milestones/Deadline Data Definition, Task Estimation, Etc

CloudAEye’s mission is to enable customers achieve their business objectives by providing them with AIOps solution. An AIOps platform combines big data and artificial intelligence functionality to support primary IT operations functions through the scalable ingestion and analysis of the ever-increasing volume, variety and velocity of data generated by IT.
We are looking for an engineer to develop Cloud services, user-interface and infrastructure components for our SaaS (Software as a Service).
We encourage all engineers to take ownership over technical and product decisions, closely interact with customers to collect feedback, and contribute to a thoughtful, fair and inclusive team culture.
At CloudAEye, you will
- Work on world-class solutions to deliver industry's leading Cloud operations management
- Develop system architecture, design and build platform services for scalable, resilient, multi-tenant Cloud SaaS. Examples of work include:
- Writing microservices based distributed applications
- Designing REST APIs for backend services
- Develop user-interface for our SaaS
- Handle cross-cutting microservices concerns such as externalizing configuration, logging, health checks, metrics, distributed tracing
- Work with customers, partners, and business leaders to architect solutions for Cloud Operations
We’re looking for someone who
- Has significant (3+ years) experience developing and deploying Cloud services for a large scale software projects on public clouds (AWS, GCP, Azure)
- Has hands-on experience building multi-tenant SaaS solutions on public clouds (AWS)
- Strong experience with React, NodeJS, Java, GO, Python
- Has expertise with microservices, infrastructure as code (IaC), continuous integration/delivery (CI/CD), etc.
- Has experience working with containerization, cluster orchestration, or infrastructure management frameworks (such as Kubernetes, Docker, Terraform)
- Basic knowledge of AWS security (IAM, Cognito)
- Knowledge of good engineering practices and agile culture
- Takes initiative in a fast-paced environment
- 100% hands-on and loves to code
- Experience with Prometheus, Grafana, ELK, Jaeger, etc.
- AWS certification
- Experience with machine-learning (ML), MLOps
- Experience with Apache Flink, Spark, Hadoop, or other
- Experience working remotely in a distributed team
- Startup experience
Location
Remote - India
About us
We are a pre-seed startup based in Bay Area, California. This is a great opportunity to join an AI/ML startup at the ground floor level. Our founding team consists of members with executive MBA from the University of Michigan Ross School of Business. We have assembled core team with backgrounds in AI/ML, Cloud, DevOps, B2B, SaaS, startups, and executive leadership in Fortune 500 companies.
CloudAEye is an equal opportunity employer. Our team comes from diverse background and we actively embrace and celebrate diversity and inclusion in our culture. We seek team members with moral courage and instincts to lead. We encourage all members to take ownership over decisions, be bold, focus on impact and contribute to a thoughtful, dynamic team culture.
We offer flexible working environment, an opportunity to work in a close knit group, work in a high performance team culture, opportunity to learn from talented individuals and domain experts from the industry, and an equity and compensation package that is competitive.

