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Onboarding & Engagement: Assist in the onboarding of new customers, guiding them through the platform features and functionality to ensure they can quickly gain value from the product. ● Customer Support: Respond to customer inquiries, troubleshoot issues, and provide timely assistance via email, chat, or phone to resolve basic questions and technical challenges.

 ● Customer Education: Help create and maintain knowledge base articles, FAQs, and user guides to help customers navigate the platform independently.

● Data Collection & Feedback: Collect and analyze customer feedback to identify pain points, common requests, and trends, sharing insights with the Customer Success team for ongoing improvement.

● Churn Reduction Support: Identify early signs of customer dissatisfaction and collaborate with the team to proactively address potential issues, helping improve retention rates.

● Metrics & Reporting: Track and report on customer success metrics such as engagement rates, NPS scores, and churn/renewal statistics.

● Process Improvement: Work with the team to streamline customer success processes, suggesting new ideas to improve customer experience and satisfaction. Learning & Development Opportunities

● Customer Success Fundamentals: Gain exposure to core principles of customer success and lifecycle management.

 ● Tools & Software: Hands-on experience with CRM and customer success tools like Salesforce, Zendesk, Intercom, or similar platforms.

● Data Analytics: Learn how to analyze customer success metrics and identify actionable insights. 

About the job

Job Description: Business Developer & Coordinator

Position Overview:

We are seeking a dynamic and articulate Business Coordinator to serve as the first point of contact for international clients. The candidate will represent the organization in meetings with clients, understand their trading strategies, and profile them effectively. The insights gathered will be relayed to senior management for decision-making. This role requires excellent communication skills, the ability to build rapport with clients, and a strong understanding of trading and financial markets.

Key Responsibilities:

• Client Engagement:
• Act as the first point of contact for international clients.
• Represent the organization in initial meetings, understanding client needs, trading strategies, and profiles.
• Build and maintain professional relationships with traders, researchers, and other stakeholders.
• Data Collection & Reporting:
• Gather detailed insights into client strategies, trading styles, and preferences.
• Prepare comprehensive reports and relay the information to management for strategic decisions.
• Ensure accurate and timely documentation of all interactions.
• Meeting Coordination:
• Collaborate with the HR team to schedule and organize meetings with clients.
• Ensure smooth transitions between initial meetings and subsequent interactions with senior management.
• Market Research & Analysis:
• Connect with various traders and researchers to stay updated on trading trends and strategies.
• Provide management with relevant market insights to support organizational growth.
• Client Relationship Management:
• Address client queries and concerns professionally.
• Maintain a high level of client satisfaction and foster long-term partnerships.

Qualifications:

• Currently pursuing or completed an MBA / BMS / BBA/ BAF/ B. COM in Finance.
• Strong understanding of financial markets, trading strategies, and profiles.
• Exceptional interpersonal and communication skills.
• Ability to analyze and present complex data in a clear and concise manner.
• Proficiency in using CRM tools and MS Office Suite.

Key Competencies:

• Strong analytical and problem-solving skills.
• Excellent organizational and time management abilities.
• Ability to work independently and as part of a team.
• High level of professionalism and cultural sensitivity.

Why Join Us?

• Opportunity to work with a diverse international clientele.
• A dynamic work environment that values innovation and initiative.
• Professional growth opportunities in a fast-paced industry.

Job Description: 

Please find below details:

Experience - 5+ Years

Location- Bangalore/Python

Role Overview

We are seeking a skilled Python Data Engineer with expertise in designing and implementing data solutions using the AWS cloud platform. The ideal candidate will be responsible for building and maintaining scalable, efficient, and secure data pipelines while leveraging Python and AWS services to enable robust data analytics and decision-making processes.

Key Responsibilities

• Design, develop, and optimize data pipelines using Python and AWS services such as Glue, Lambda, S3, EMR, Redshift, Athena, and Kinesis.
• Implement ETL/ELT processes to extract, transform, and load data from various sources into centralized repositories (e.g., data lakes or data warehouses).
• Collaborate with cross-functional teams to understand business requirements and translate them into scalable data solutions.
• Monitor, troubleshoot, and enhance data workflows for performance and cost optimization.
• Ensure data quality and consistency by implementing validation and governance practices.
• Work on data security best practices in compliance with organizational policies and regulations.
• Automate repetitive data engineering tasks using Python scripts and frameworks.
• Leverage CI/CD pipelines for deployment of data workflows on AWS.

Required Skills and Qualifications

• Professional Experience: 5+ years of experience in data engineering or a related field.
• Programming: Strong proficiency in Python, with experience in libraries like pandas, pySpark, or boto3.
• AWS Expertise: Hands-on experience with core AWS services for data engineering, such as:
• AWS Glue for ETL/ELT.
• S3 for storage.
• Redshift or Athena for data warehousing and querying.
• Lambda for serverless compute.
• Kinesis or SNS/SQS for data streaming.
• IAM Roles for security.
• Databases: Proficiency in SQL and experience with relational (e.g., PostgreSQL, MySQL) and NoSQL (e.g., DynamoDB) databases.
• Data Processing: Knowledge of big data frameworks (e.g., Hadoop, Spark) is a plus.
• DevOps: Familiarity with CI/CD pipelines and tools like Jenkins, Git, and CodePipeline.
• Version Control: Proficient with Git-based workflows.
• Problem Solving: Excellent analytical and debugging skills.

Optional Skills

• Knowledge of data modeling and data warehouse design principles.
• Experience with data visualization tools (e.g., Tableau, Power BI).
• Familiarity with containerization (e.g., Docker) and orchestration (e.g., Kubernetes).
• Exposure to other programming languages like Scala or Java.

At Eccentric Engine, we are privileged to co-build Metaverse with some of the best minds of our time. Since 2016, we have been engaged in the Virtualization of Automotive Retail. We have helped leading Automotive Brands in the World optimize the power of Virtual Interactions.

We are looking for Software Developers having hands-on experience in Angular/React and Node.js development.

What you’ll do

·      Participation in development, design, architecture, and code review on a hands-on basis

·      Employ scrum agile development ideas and processes.

·      Maintain constant communication with stakeholders to ensure product quality and timely delivery.

·      Maintain technical and quality standards throughout the software development lifecycle.

·      Examine and evaluate the efficacy of existing applications, and devise strategies to improve the systems in place.

·      Identify and promote avenues for team growth and improvement.

·      Document and test the finished task required to confirm its quality.

What we seek

·      Developer with 2 - 6 years of experience in JavaScript and relative Frameworks.

·      Strong knowledge of the Angular or React and Node.js for creating end to end deliveries.

·      Deep understanding in Next.js and Ionic Framework is Plus point.

·      Understanding the nature of asynchronous programming, as well as its peculiarities and workarounds.

·      Good Understanding in version control systems (GIT).

·      Knowledge of JIRA is plus point.

·      Excellent written and vocal communication abilities.

Key Responsibilities:

·       Full Stack Development: Design, develop, and maintain web applications from front-end to back-end, ensuring responsiveness and efficiency.

·       Front-End Development: Create user-friendly interfaces using HTML, CSS, JavaScript, and modern front-end frameworks (e.g., React, Angular).

·       Back-End Development: Develop server-side logic, manage databases, and integrate APIs using technologies such as Node.js, Python, Nest JS.

·       Database Management: Design and optimize database schemas, and ensure efficient data storage and retrieval using SQL and NoSQL databases (e.g., MySQL, PostgreSQL, MongoDB).

·       API Development & Integration: Build and consume RESTful APIs, ensuring seamless integration between different services and applications.

·       Code Quality & Best Practices: Write clean, maintainable, and efficient code, adhering to industry best practices and standards.

·       Testing & Debugging: Conduct unit tests, integration tests, and troubleshoot issues to ensure software reliability and performance.

·       Collaboration: Work closely with product managers, designers, and other developers to define project requirements and deliver robust solutions.

·       Continuous Improvement: Stay up-to-date with the latest industry trends, tools, and technologies, and continuously seek ways to improve development processes.

Technical Skills:

·       Front-End: Proficiency in HTML, CSS, JavaScript, and modern frameworks (React, Angular).

·       Back-End: Experience with server-side languages and frameworks (Node.js, Python, Nest JS).

·       Database: Strong knowledge of SQL and NoSQL databases (MySQL, PostgreSQL, MongoDB).

·       APIs: Experience in building and consuming RESTful APIs.

·       Version Control: Proficiency with Git and version control systems.

·       DevOps: Familiarity with CI/CD pipelines and cloud platforms (AWS, Azure, GCP) is a plus.

·       Testing: Experience with unit testing, integration testing, and debugging tools.

Soft Skills:

·       Strong problem-solving abilities and attention to detail.

·       Excellent communication and teamwork skills.

·       Ability to work in a fast-paced, agile environment.

·       Strong organizational and time management skills.

About ITLH:

ITLH is an Ed-Tech organization backed by an IT company- Centillion based in India and Singapore.  ITLH aims at bridging the gap between knowledge and opportunities by helping students build their skill sets via practical learning on live projects and classroom training. For the last 5 years we have enrolled 4000 students for the programme and have been successfully placed in several MNC's.

How will we help you grow?

By joining ITLH, you will be part of an ever-growing organization that is redefining learning and helping young students to be industry ready. 

We believe in a healthy and growing working culture that you would love to be a part of. 

Join us if you feel you have the required skills and desire to be a part of our team and create an impact and reach new heights globally.

Responsibilities : 

• Create data visualization tools, libraries, and reusable code for prospects
• Integrate designs and wireframes within the application code
• Leverage the inbuilt React toolkit for creating frontend features
• Monitor interaction of users and convert them into insightful information
• Write application interface code with JavaScript
• Enhance application performance with constant monitoring
• Good understanding of CSS libraries, GIT, Sigma, Adobe XD etc.
• Constant interaction with other developer teams and design teams to discuss UI ideas.

Requirements :

• Strong proficiency in JavaScript, object model, DOM manipulation and event handlers, data structures, algorithms and JSX.
• Complete understanding of ReactJS and its main fundamentals like JSX, Virtual DOM, component lifecycle, etc.
• Understanding of RESTful APIs/GraphQL, HTML/CSS, ES6 (variables and scoping, array methods), code versioning tools like GIT, SVN, etc.
• Preceding experience with ReactJS workflows like Flux, Redux, Create React App, data structure libraries.
• Willingness to learn modern-day tools and processes.
• Good problem-solving, troubleshooting skills.
• Creativity and accountability.

Php and framework full stack developer

Knowledge of Nodejs and python an added advantage

Understands ci cd and webapp deployment

Aws development and deployment understanding

Javascript understanding

Designation

• Digital Marketing Manager

• Performance Marketing Manager

1. Paid Marketing Manager
2. Digital Lead
3. Lead- Digital Marketing
4. Online Marketing Manager 
5. Digital Marketing Analyst/Senior Digital Marketing Analyst
6. Digital Success Manager

About the Role:

We're looking for a growth-oriented leader to own and lead the Digital Marketing function at Impact Guru. You are the ideal candidate if you are comfortable with continuous experimenting and learning and are obsessed with data. You're not afraid to try new methodology and can deliver useful insights by effectively and quickly adapting to data.

Reports to: VP - Markeing

Responsibilities:

• Own end-to-end execution, measurement, reporting, and optimization of campaigns across channels with goals to increase New users Acquisition, Scale GMV across the campaign, and deliver platform GMV & ROAS
• Managing two verticals of Impact Guru business, one is online donation(E-commerce) & Lead Generation(Seekers).
• Lead a team of performance marketers & Data Analyst
• Partner with internal teams to optimize campaign performance (targeting, optimization, creative direction, etc.)
• On a day-to-day basis, you will be expected to optimize campaigns based on data breakdowns and insights.
• Understand ways to scale campaigns across platforms in an optimal manner.
• Perform interest research in Facebook using audience insights and ads manager.
• Create a digital media plan based on requirements across multiple platforms
• Understand how content works across different social media platforms
• Create insightful reports based on data from performance marketing campaigns
• Tag with your copy and art partners to achieve a digital-first creative output on campaigns.
• Work on Launching & Optimising other marketing channels like Taboola, Criteo, Outbrain, Adroll etc.
• Work on retentiton marketing through Mo engage or internal communication.
• Coordination with SEO Team for Organic ranking updates & suggestions
• Assist Social media team in scaling the organic GMV from social pages, also assist them in increasing the followers on each social media pages
• Work on launching influencer marketing campaigns & influencer network for the brand.

Skills Required:

• 3-4 years of industry experience (agency or editorial) is a plus.
• Bachelor’s degree in Engineering, Media Communications, Business Administration, Journalism, English, or related Fields from Tier 1/Tier 2 colleges.
• In-depth knowledge of Google Adwords, Facebook Ads & Google Analytics.
• Excellent problem solving & analytical skills.
• Strong quantitative skills with a knack for translating numbers into actionable insights and creatives.
• Ability to multitask in a fast-paced work environment.
• Punctual and dedicated to meeting goals & deadlines.
• Able to effectively work independently, and as part of a team.

Min. 3-4 year experience is required in this role.

THIS JOB IS NOT FOR FRESHERS! SEPARATE POSTINGS SHALL BE MADE FOR THE SAME

Questionnaire forhttps://docs.google.com/document/d/1_DrazG6jU-PYRRIbBJ7VhKXUrx-Qr8nLLtBRrxjwRM8/edit" target="_blank"> DM Hiring

Responsibilities:

*Establishing and maintaining relationships with vendors and venues

*Planning event details and aspects, including seating, dining and guests

*Creating reliable financial reports and collecting payments on time

*Remaining under budget with all costs

*Managing events and addressing potential problems that may arise

*Planning for potential scenarios that could impact the integrity of the event

*Maintaining a working knowledge of the complex needs of a wide variety of events